BIG O TIRES STORE

Store Address
2550 E Germann Rd
Chandler, AZ 85286

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4.8 /5
77 reviews

Give Us a Call
(480) 726-0077

Email us
store004205@bigostores.com

Hours
Mon - Fri 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 9:00 AM - 5:00 PM

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Nov 13, 2018
This big o is awesome
Business Owner replied on Nov 16, 2018:
Thanks for the great feedback! We look forward to seeing you soon!
Tony Williams, Owner
Oct 22, 2018
Great customer service!!
Business Owner replied on Oct 24, 2018:
Thank you for taking the time to share your thoughts! We hope that you have a great day!
Tony Williams, Owner
Oct 15, 2018
Purchased new tires two weeks ago with warranty. I had a flat tire from running over a razor blade and the tire was replaced.
Business Owner replied on Oct 16, 2018:
Russ, this is great information to share with the team. Thanks again!
Tony Williams, Owner
Oct 3, 2018
Was satisfied with the service. Manager seems like a nice guy.
Business Owner replied on Oct 7, 2018:
Thanks for the great comments, Shane! We hope that you have a great day!
Tony Williams, Owner
Oct 2, 2018
Brought my car in for an oil change and my car needed brake pads. Your service men took care of me and offered me a discount which was really appreciated. Thanks for looking out for the customer.
Business Owner replied on Oct 6, 2018:
We always love to receive great feedback, Chris. We'll pass your comments on to the team! We hope that you have a great day!
Tony Williams, Owner
Oct 1, 2018
Pleasant encounter
Business Owner replied on Oct 4, 2018:
Cathie, we are so pleased you enjoyed your visit to Big O Tires. If you have any further questions, please give us a call. We're always happy to help!
Tony Williams, Owner
Sep 27, 2018
Greg is the best employee there he fun to talk to and actually has conversations-tiani Carr :)
Business Owner replied on Sep 27, 2018:
We always love to receive great feedback. We'll pass your comments on to Greg! We look forward to seeing you soon!
Tony Williams, Owner
Sep 25, 2018
They did a great job finding an obscure tire for a trailer. Service was complete in less than 24 hrs and this was only because they had to order the tires from the other side of the valley. I will be back
Business Owner replied on Sep 26, 2018:
Patrick, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.
Tony Williams, Owner
Sep 23, 2018
Great place to do business. Very friendly and knowledgeable staff. Can not beat their warranty.
Business Owner replied on Sep 23, 2018:
Randy, thank you for taking the time to let us know about your experience! Thanks again!
Tony Williams, Owner
Sep 18, 2018
I barely made it to the store on my spare donut tire. It was after 5pm and I was happy to see they were still open. They got me in quickly, immediately figured out what was wrong with my tire, and installed a new tire quickly. I appreciate everyone who was there to help me, they all seemed to care about making sure your vehicle is well taken care of. Great work!
Business Owner replied on Sep 19, 2018:
Shawna, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Big O Tires. Thank you and we hope to be of service to you again!
Tony Williams, Owner
Sep 17, 2018
Called Big O because I lost the locking lug nut key and had to change a tire. Jeff said to bring the truck over and see what he can do. He was able to find a lug nut key and help me out.
Business Owner replied on Sep 18, 2018:
Anthony, thank you for taking the time to let us know about your experience! We're so pleased to hear that we were able to help you out. We hope that you have a great day!
Tony Williams, Owner
Sep 15, 2018
Very polite and professional!
Business Owner replied on Sep 16, 2018:
Richard, thanks for sharing details about your experience with us! We hope that you have a great day!
Tony Williams, Owner
Sep 8, 2018
I purchase 4 tires for my new truck 3 weeks prior to this review. My tire pressure indicator begin to fail. I called Big 0 and spoke with Jeff Gorman. He advised me to bring the truck in and he would FIX it. I was at the store 30 minutes, the truck was fixed and they replaced the sensor at no charge. Those sensors are not cheap. Thanks Jeff.
Business Owner replied on Sep 9, 2018:
Hello William, thanks for sharing all the details about your experience with us! We hope that you have a great day!
Tony Williams, Owner
Sep 3, 2018
Been here a couple times and I have zero complaints. Honest up-sales with no pressure, comfy waiting area with water/coffee/snacks, and prices are always fair. Great shop!
Business Owner replied on Sep 5, 2018:
Thanks, Joby! We hope that you have a great day!
Tony Williams, Owner
Sep 2, 2018
Wait was a little longer ng bilut overall good experience!!
Business Owner replied on Sep 5, 2018:
Thanks for leaving us such a great review, Steve! Hope to see you soon!
Tony Williams, Owner
Aug 27, 2018
Great costumer service! I will recommend this store to all my friends!
Business Owner replied on Aug 28, 2018:
Thanks for the kind words and recommendation of our store! You really made our day. We look forward to seeing you soon!
Tony Williams, Owner
Aug 27, 2018
Honest!
Business Owner replied on Aug 28, 2018:
Thanks, Chad, for taking the time to share your thoughts! We hope that you have a great day!
Tony Williams, Owner
Aug 22, 2018
In and out on time, on price quoted. No surprises. Clean and friendly.
Business Owner replied on Aug 23, 2018:
Thanks for the great feedback, Mike! Hope to see you soon!
Tony Williams, Owner
Aug 13, 2018
Jeff is good in customer service
Business Owner replied on Aug 15, 2018:
Thanks, Siu, for taking the time to share your thoughts! We hope that you have a great day!
Tony Williams, Owner
Jul 30, 2018
Good job
Business Owner replied on Jul 31, 2018:
Thanks for leaving us such a great review, Andrew! We look forward to seeing you soon!
Tony Williams, Owner
Jul 23, 2018
Very great place to get service done like oil changes, break fluid drained & transmission flushed out I got to drop my car off an they got the work done on my car while I was at work very outstanding business they have going on here with very nice employees Justin is a very helpful he got to help me with scheduling my appointment an getting me in & out of there ☺️ Thanks Big O Tires!
Business Owner replied on Jul 23, 2018:
Danielle, thanks for sharing all the details about your experience with us! We hope that you have a great day!
Tony Williams, Owner
Jul 5, 2018
They are very good at working on our vehicles but they seem understaffed. You get a lot of "I can't do that but some one will be right with you" at the front counter. These are workers coming to the desk to check on things, not their fault, but if the counter guy has to go back into the service bays, and he always does, he's gone for a while, like he has to answer questions, talk to techs, etc. A new position for a full time desk-only person might help. Hearing the phone ring constantly kind of makes you want to pick up the phone and apologize to that person, then tell them you have been standing there a lot longer than they have been calling. Standing around for a while sucks. It always sucks for the customer regardless of the metrics in the last management meeting. The waiting room is nice, really, but if I wanted to wait at a tire shop, well, no one wants to do that. Service is great, waiting around in the lobby to get checked in and out gets a little long. We are still going to use Big O but get the front desk process smoothed out with a lower paid check in/out person. I like knowing the manager is checking me in but I'd talk to Forest Gump if it was faster.
Business Owner replied on Jul 6, 2018:
Thanks for the great feedback! We look forward to seeing you soon!
Tony Williams, Owner
Jul 3, 2018
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Business Owner replied on Jul 5, 2018:
Thanks for the great rating, Steven! We look forward to seeing you soon!
Tony Williams, Owner
Jun 28, 2018
When we drove away the tire pressure lights came on. So they did not check the tires after the rotated them. We went to Discount Tire to get the pressure put in because it is a heavy duty truck and needs 80 pounds in the rear tires. They told us that they were not rotated properly. Now we have an appointment at Discount Tire to get the tires properly rotated.
Business Owner replied on Jun 28, 2018:
Thanks for taking the time to share your thoughts. If you have any further questions, please give us a call. We're always happy to help!
Tony Williams, Owner
Jun 7, 2018
The guys did a great job. Jeff Gorman made me feel very comfortable doing business with him.
Business Owner replied on Jun 13, 2018:
Iisa, we're happy to hear you had such a positive experience with our team! Thank you and we hope to be of service to you again!
Tony Williams, Owner