BIG O TIRES STORE

Store Address
1051 W Route 66
Flagstaff, AZ 86001

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4.8 /5
19 reviews

Give Us a Call
(928) 440-5011

Email us
store004216@bigostores.com

Hours
Mon - Fri 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed

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* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Jul 19, 2018
Best customer service experience I have had in a long. I am so happy and relieved I came to Big O Tires. They fixed my car quickly, and informed me on what was going on and what needed to be done in a way I could understand. Big O Tires went far beyond my expectations. I am so thankful for the service I received
Business Owner replied on Jul 20, 2018:
Thanks, Madison! We always love to receive great feedback. We'll pass your comments on to the team. We look forward to seeing you soon!
Tim Burgess, Owner
Mar 30, 2018
Thanks so much to Andrew and his team for getting us back on the road. We were traveling through Flagstaff on our way to Phoenix. We had our car towed because of a flat, we pulled in to their parking lot right at closing time. Thanks so much for the team that stayed late and helped us get to our destination. This team went above and beyond to help us. Thank you so much for all your help.
Business Owner replied on Apr 2, 2018:
Amber, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out! We hope that you have a great day!
Tim Burgess, Owner
Apr 14, 2017
Andrew Dias, the store manager, is great. He's honest and reliable. He always tells me exactly what I need and doesn't try to up-sell. I will always be a customer at this location!!!
Business Owner replied on Apr 14, 2017:
Thanks for leaving us such a great review, Adam! Hope to see you soon!
Big O Tires - Flagstaff, AZ
Oct 10, 2016
Got almost immediate attention of a mechanic. Checked the spec. on my model.Grabbed an electronic "gadget". Took readings analyzed, diagnosed and fixed the problem.I'm a steady patron (4 new tires) for lubes.Great place of business.
Sep 30, 2016
Used them for oil change and new type of oil needed and prompt with their service.
Aug 17, 2016
As a woman who is normally treated differently when going to have service done on my car, Big O' Tires has always been great. I know how to do many of the things on my own, but not the time. Being treated the same as everyone else is the best feeling. Andrew is always upfront and honest. Never tries to up-sell just to make money. All of the suggestions and information on inspections and oil changes is needed, not just a point of extra sale. I highly recommend going to see them with all of your service needs! Especially if you are a woman who has felt discriminated against based on the fact you are a woman. :) Keep up the great work, gentlemen!!
Aug 14, 2016
I have been purchasing tires and service from Big O for over 5 years now.They are a great bunch of professionals who know what they are talking about and are alway ready to provide excellence, cost effective service.I would recommend them for a fair and honest dealings.They are the best in town!
Aug 3, 2016
Changed oil and totated tires with not so long of a wait.Also helped me get a replacement BigO Creditcard with no fuss.Thanks guys! (West side store NOT the East side one.)
May 29, 2016
I've been here couple times for minor repair. They were knowledgeable about my car and I paid a reasonable price for the repair.
May 4, 2016
Got my brakes,wheel hub w/sensors, and cv axel done here.
Apr 27, 2016
They really helped me get my 4runner working again.
Apr 21, 2016
I am very please with my latest experience with you all. I am thankful that you will listen to my concerns and will do your best to see that my concerns are taken care of.
Mar 28, 2016
I usually buy my tires from them, but I needed an oil change as I was going on vacation. I had a coupon and they gladly accepted it. They didn't try to pressure me into anything and had my car ready when they said they would.
Feb 22, 2016
I've been coming to Big O Tires for all of my vehicle needs for several years now, and I am always pleased with how fast, fair, and well my service is provided, and I'm especially happy with how honest the employees are. I'll definitely continue to come back!
Feb 1, 2016
I use them every time I am in Flagstaff. The people are friendly, caring and efficient.
Jan 25, 2016
Actually my third time using then service. Was great.
Nov 11, 2015
All the guys at big o tire where a great help would always come back
Sep 23, 2015
Andrew Dias is the store manager at this location. Last week while travelling through the area we had a tire blowout on our large camping trailer. We were struggling to get the tire changed and make it before the store closed. The second time I called Andrew informed me he already had arranged for two employees to stay late to help us and that he had the tires we needed in stock. We arrived 15 minutes after the store closed and Andrew greeted us and immediately helped us and his two employees were fast and courteous. They had us back on the road within 30 minutes. Amazing customer service. They really saved us and Andrew made a very stressful situation so, so much easier. In addition to all of this, Andrew gave us the easiest directions from I-40 and took the time to talk with my family and even talked to my four-year-old daughter about her favorite show. He is a special guy who is devoted to his job and family. Thank you!
Aug 27, 2015
I purchased a new truck a few months ago and started thinking about replacing the stock wheels and tires. I had a look in mind but soon got lost in the all the different options available related to wheel and tire sizes. Associates from the dealership were unresponsive. On a recommendation from a co-worker, I submitted an email on the Big O website asking for some help. Within a few hours, I received a call from Anthony at the Rt 66 location in Flagstaff. We discussed what look I was trying to achieve and over the next week through several phone calls, emails and texts he presented me with a few options for new wheels and tires. I made some choices and the process was complete. He helped me achieve the look I wanted and offered me a few different ways to get there. I really appreciated the time that Anthony took to help me make some choices with regard to tire size and style. I could tell he really enjoyed the process and took pride in finding me alternatives that I had not thought of on my own. The other associates at the Rt 66 Big O location in Flagstaff were great to work with as well. All the guys were friendly and took their part in the process very seriously, from the installation and shuttle service to the re-torquing and alignment check. I was very satisfied with the service I received. Thank you for all your help.