BIG O TIRES STORE

Store Address
3465 E Baseline Rd
Gilbert, AZ 85234

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4.9 /5
49 reviews

Give Us a Call
(480) 892-0903

Email us
store004194@bigostores.com

Hours
Mon - Fri 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 9:00 AM - 5:00 PM

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Nov 10, 2017
I have been going to this location for years now and I love it here! The last couple of times I have been here I noticed that they have a different staff and the service changed a little bit. I mentioned it to Chris Carrillo and he went above and beyond to make my experience great! He was such a huge help and I will continue to go here just because of him. I also got my mom to bring her truck to his location for now on.
Business Owner replied on Nov 13, 2017:
Dani, thank you for taking the time to let us know about your experience! We truly appreciate your years of continued business, and we're looking forward to your next visit! Thanks again!
Tony Williams, Owner
Oct 9, 2017
Good experience
Business Owner replied on Oct 12, 2017:
Thanks for the great comments! We hope that you have a great day!
Tony Williams, Owner
Aug 29, 2017
Absolutely fabulous!!!! Very professional, very helpful and very adept!!! I was made super comfortable with coffee, doughnuts, even popcorn!! All the while i witnessed no slacking!! Staff worked tirelessly!!! I have NEVER received such non bias service here in Arizona. As a strong BLACK female seeking service for a BLACK car with tags that announce BNBLACK, and despite the negative racial conflicts in our countrt, not ONCE did i feel unwelcomed or unfairly treated!!! They ALL deserve raises..ok..awards...ok..pat on back? Value them...they deserve it!!! Im singing your organizations praise!! Ive got a large audience listening too...as we all know...word of mouth marketing can,make or break ya!!! Youve done well!!!!!! English teacher very happy!!!! Thanks for excellent service!!!
Aug 1, 2017
I had an extended wait for my tire, was not delivered when supposed to be, but manager and staff were great and called as soon as it arrived. Was over all a good experience for me.
Business Owner replied on Aug 2, 2017:
Laurie, thank you for taking the time to let us know about your experience! Please don't hesitate to reach out if there's anything additional we can do for you. We hope that you have a great day!
Tony Williams, Owner
Jul 25, 2017
Fantastic customer service! Before I even got inside the store I was met out in the parking lot by an employee. My needs and concerns were addressed professionally, and politely.
Business Owner replied on Jul 26, 2017:
Thanks, Brandon! We strive to provide the absolute best in customer service so we are thrilled to have read your review. We hope that you have a great day!
Tony Williams, Owner
Jul 20, 2017
i just moved into area and was looking for a go to place for my autos needs. The Big O Rep was very professional and was impressed that they take the time to look over whole vehicle.
Business Owner replied on Jul 20, 2017:
Michael, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Tony Williams, Owner
Jun 15, 2017
George was awesome. I was from out of town and couldn't get in at the dealership. My friend Lisa Preston recommended this Big O Tires. George got me right in and took great care of me. While I was waiting he had a baligerant intoxicated customer that he handled with grace and professionalism. Some of the BEST service I have EVER received.
Business Owner replied on Jun 16, 2017:
Thanks for leaving us such a great review, Tammy! Its great to hear that George took such good care of you. We hope that you have a great day!
Tony Williams, Owner
May 31, 2017
I was having issues with a power steering leak on my Buick LaCrosse super which apparently there are only a few of these cars. These guys tried everything they could to fix it but could not find the correct part any where. Long story short the manager Jorden got my car down to the dealer he also made sure I had a rental car until it was fixed. Every one was very nice and helpful these guys really went above and beyond to get my car back on the road .
Business Owner replied on Jun 2, 2017:
Laurie, thank you for taking the time to let us know about your experience! We're happy to hear we were able to go above and beyond for you! Please let us know if there is ever anything else we can do for you! Have a great day!
Big O Tires - Gilbert, AZ
May 29, 2017
Every time I come to this location everyone is so helpful and very patient with all my questions. Never had a bad experience.
Business Owner replied on May 30, 2017:
Thanks for the great comments, Hannah! Please let us know if there is ever anything else we can do for you!
Big O Tires - Gilbert, AZ
May 25, 2017
Matt McGrath and the engine mechanic were very very helpful and knowledgeable. They were compassionate and did their best to get the car in drivable condition.This was out daughters first car which we were starting to think was a bad purchase due to the many problems we discovered a week after purchase. They are the best and we recommend them to all our friends and family !
Business Owner replied on May 25, 2017:
Thanks, Mark! Hope to see you soon!
Big O Tires - Gilbert, AZ
May 2, 2017
Staff are friendly and greeted me with a smile. Busy Saturday and the staff managed everything professionally.
Business Owner replied on May 2, 2017:
Thanks for the great feedback! Hope to see you soon!
Big O Tires - Gilbert, AZ
Apr 5, 2017
Terrific, FAST, service!
Business Owner replied on Apr 5, 2017:
Thanks, Sara, for taking the time to share your thoughts! Hope to see you soon!
Big O Tires - Gilbert, AZ
Apr 3, 2017
Matt did great. Good deal on tires and services.
Business Owner replied on Apr 4, 2017:
Thanks for the great feedback! We'll be sure to let Matt know about your comments. Hope to see you soon!
Big O Tires - Gilbert, AZ
Apr 3, 2017
great store
Business Owner replied on Apr 3, 2017:
Thanks for the great comments!
Mar 20, 2017
Great service great knowladge a1 in my book
Business Owner replied on Mar 20, 2017:
Thanks for the great feedback! We hope that you have a great day!

Tony Williams, Owner (480) 892-0903
Mar 15, 2017
Good friendly people.
Business Owner replied on Mar 15, 2017:
Thanks for the kind words! You really made our day. We hope that you have a great day! Big O Tires - Gilbert, AZ
Mar 7, 2017
Matt is awesome. He was left alone in the store near closing and realized that my car needed extra parts. He took care of it and completed the job that night as promised. He and his crew even stayed late to help others get their cars instead of closing and keeping the cars over night. No way he is getting paid enough for how well he treated the customers both in the store and on the phone.
Business Owner replied on Mar 7, 2017:
Thanks for the feedback, Randy. We strive to provide excellent service to our customers at Big O Tires - Gilbert, AZ and definitely appreciate your kind words. We hope that you have a great day! Tony Williams, Owner (480) 892-0903
Feb 22, 2017
The staff is friendly and very car savvy the gave me options and let me know what was good and what was due now and what i would need coming up for my next service interval going to recomend my friends and family tobtgus shop
Business Owner replied on Feb 22, 2017:
Thanks, Luis, for reaching out to us. Your opinion really matters to us and we appreciate you taking the time to share your thoughts! Thanks again! Tony Williams, Owner (480) 892-0903
Feb 5, 2017
They helped me out with a broken valve stem in a hurry, on a sunday when i was headed home to show low az wich is 3 hrs away. Small town feeling in a big city. Top notch service and i will recomend this store to my friends and family that live in the phoenix area. 5 stars! Thank you so much.
Business Owner replied on Feb 5, 2017:
Thanks for the kind words! You really made our day. Thanks again! Tony Williams, Owner (480) 892-0903
Jan 29, 2017
When I first met Matt McGarth he was working at the San Tan Valley location at Gantzel and Ocotillo. I went in for an oil change and subsequently found out my water pump was bad ..... and my serpentine belt was needing replaced. At the time I was unemployed and going through a divorce and didn't really have the money to do all the work. Matt helped me decide which repair to do first but in the end all the repairs were completed that day. When Matt was totaling up the charges he kept part of the bill separate. I told him what I had to work with so the remaining balance he stepped around the counter and paid for himself. I've NEVER experienced the service that I had that day. I decided that day to go to whatever location Matt is working at because of his sincere desire to help people. I live in SAN TAN VALLEY with a Big O store five minutes from my house but I will drive 35 minutes to receive the service I get when dealing with Matt.....awesome person awesome customer service!!!!
Jan 25, 2017
I needed tires and went into the store. Matt greeted me and helped me with my tires. I didn't have the money and Matt helped me get approved for financing. He was very helpful and made me feel at ease. I would need is $40 and he would put my tires on. Then the most amazing thing happened. I told him I didn't have enough for the fee and didn't get paid for two weeks. He took out his debit card and paid the fee for me. When I asked him why he did such a thing? He said it was because he knew I had children and it was unsafe to drive my van with the tires I had on it. Thank you Matt and thank you Big O Tires.
Business Owner replied on Jan 25, 2017:
Thanks for reaching out to us. Your opinion really matters to us and we appreciate you taking the time to share your thoughts. We hope that you have a great day! Tony Williams, Owner (480) 892-0903
Dec 27, 2016
Guys were great, kept it real. Tony should be proud! 2 thumbs up.
Oct 26, 2016
Very kind, great service: Had a nail in my tire, patched it quickly are were very friendly
Sep 18, 2016
I came in for an oil change last Thursday, I have used this location for years and I have always had good service,My only complaint was the length of time for my oil change.I had a 9am appointment and didn't leave until 11:20am.I wasn't expecting such a long delay.Thankfully I had an hour long conference call to take up some of the time.The service person did apologize and give mea free oil change for next time.I will continue to use this location, but I hope next time they are realistic with how long I will take.
Sep 4, 2016
They did a great job and service was awesome they did it on time