BIG O TIRES STORE

Store Address
1625 Countryshire Ave
Lake Havasu City, AZ 86403

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4.9 /5
340 reviews

Give Us a Call
(928) 680-7555

Email us
store004066@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • Free Wi-Fi
  • Spanish Spoken Here
  • Customer Pick-Up / Drop-Off Service Offered
  • Separate Child Play Area
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Feb 16, 2018
Zach was the gentleman that helped me. He was awesome. I would recommend them to any and everyone. Thank you guys so so much.
Business Owner replied on Feb 16, 2018:
Thanks for the great feedback! We look forward to seeing you soon!
Rick Zirges, Owner
Feb 15, 2018
Sara and Tom did a great job. I'll be back.
Business Owner replied on Feb 16, 2018:
Arnold, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Rick Zirges, Owner
Feb 10, 2018
The staff is always friendly and helpful. The store offers excellent, fast, and professional service.
Business Owner replied on Feb 10, 2018:
George, this is great information to share with the team. We are always more than happy to assist you if anything else comes up. Take care!
Rick Zirges, Owner
Feb 9, 2018
Good service
Business Owner replied on Feb 9, 2018:
Thanks for leaving us such a great review, Cindy! We look forward to seeing you soon!
Rick Zirges, Owner
Feb 8, 2018
I brought my truck in because a tire was losing air. The front lobby was fairly full with customers waiting for their vehicles so I thought about coming back later but one of the staff checked and they could repair my tire right then. They did pull my truck into a bay, took the tire off, patched it and put it back on. Here's where Big O kind of dropped the ball, my truck was pulled part way out of the bay to make room for another car. My truck sat there while workers went about their business every now and then looking at the truck and then at me standing there with my 2 dogs. This went on for some time until the original staff member finally came over and apologized for not checking me out sooner. I thought the cost of the repair was very reasonable.
Business Owner replied on Feb 9, 2018:
Thank you for taking the time to leave us your honest feedback, Bill. We understand that there is always room for improvement so your input is appreciated. Thanks again!
Rick Zirges, Owner
Feb 7, 2018
Needed one trailer tire replaced. Fast service. Installed the new tire on the trailer and we were off on the road in about an hour. Place was busy with lots of cars and people but we were promptly taken care of. Great service. The guy that put the tire on the trailer did a great job. He know what he was doing.
Business Owner replied on Feb 7, 2018:
Thanks for the great comments! Hope to see you soon!
Rick Zirges, Owner
Feb 5, 2018
Friendly and professional employees. Always greeted and they always thank you for the business. When they are providing the service you requested, if they notice other items than need to be checked or corrected they always come and talk to you about it and let you decide if you want the additional service. They will also give you an estimate on the work that is needed. They are trustworthy and the price of service is acceptable,
Business Owner replied on Feb 6, 2018:
Hi Joe, thank you for taking the time to leave a review for us. We're happy that our team could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!
Rick Zirges, Owner
Feb 5, 2018
Replaced a seal that had been replaced earlier. Covered it under warranty. Staff was helpful in determining that the repair was warranty.
Business Owner replied on Feb 5, 2018:
Thanks, David! Hope to see you soon!
Rick Zirges, Owner
Feb 2, 2018
I assume everything was done that I requested. I try to trust people and hope I get the service I pay for!
Business Owner replied on Feb 4, 2018:
Thanks for leaving us such a great review, James! We look forward to seeing you soon!
Rick Zirges, Owner
Jan 29, 2018
I always have great service at the Lake Havasu Big 0!! Bruce was very helpful with my most recent service but all the guys are a pleasure to work with. I’ve been a customer since 2006 and service all my cars through them!
Business Owner replied on Jan 30, 2018:
Thanks, Elizabeth, for taking the time to share your thoughts! We look forward to seeing you soon!
Rick Zirges, Owner
Jan 29, 2018
Everytime I go to Big O it's generally the cause of a bad day. For example this last time one tire blew, then my spare blew. By the time I got my car there I was tired and super stressed. I had called ahead. They had all 4 tires for my car in stock at a great affordable price. Got my car in right away, switched out the tires and got me back on the road I time for work. All with a great attitude and a smile on their faces. Not the treatment I've come to expect in havasu from a busy buisness. Their politeness and timeliness made my day 100 times better!!
Business Owner replied on Jan 29, 2018:
Thanks, Maecy, for taking the time to share your thoughts! We are so glad to hear our team provided you with great customer service. We hope that you have a great day!
Rick Zirges, Owner
Jan 28, 2018
Bruce was great! I appreciated his knowledge, his professionalism, and his kindness. He had to contact your customer relations department for me (I had a warranty on tires that were purchased at another tire store within the Tire Kingdom) and that call took some time; he also had to order a new tire for me which came the next day, right on time as expected. I really appreciated such great customer service! I also felt that your entire crew demonstrated a lot of respect for one another, as I watched them talk or help one another behind the counter. This is very important to me as a customer. This tells me that the crew works as a team and that, together, they will ensure that I am well taken care of. Excellent service all around! I already let my family members who happen to live in Lake Havasu know that they should go to you. Thanks again! Denise
Business Owner replied on Jan 29, 2018:
Thanks, Denise! We always love to receive great feedback. We'll pass your comments on to the team! We look forward to seeing you soon!
Rick Zirges, Owner
Jan 26, 2018
Very pleased with everything.
Business Owner replied on Jan 26, 2018:
Steve, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Rick Zirges, Owner
Jan 25, 2018
I have lived in Havasu for almost 2 years, and have always done business with you, purchasing new tires for my Camaro, etc. I had an almost flat tire a couple of mornings ago, so I stopped by your Big O store. I was met in the parking lot by a nice young man (I think his name was Zach), and was told they’ll get it taken care of. About 45 minutes later, Victor came in and said “Sue, you’re all taken care of!” Over the summer, I got to know Victor, as I had a problem with my new tires losing air (but it seems to have taken care of itself now). Anyway, he always took care of me, and always with a smile on his face...very nice young man. It’s important to me to do business with a company that I can trust, so thank you for your excellent work, and your professional, courteous and friendly staff.
Jan 19, 2018
Great Service I will be back soon for Tires They went over and above to help me Thanks so much
Business Owner replied on Jan 21, 2018:
Thanks for the great feedback! Thanks again!
Rick Zirges, Owner
Jan 19, 2018
I have been coming to Big O for three years. The guys are wonderful, friendly, always willing to listen, even with a line of customers. I trust them, and as a woman, and all the horror stories of how most places think we don't know anything, these guys listen. Just went in for an oil change, will have to say they were supposed to rotate my tires, this time they didn't. But that won't keep me from going back. Thanks guys!
Business Owner replied on Jan 19, 2018:
Thanks, Edie, for taking the time to share your thoughts! Hope to see you soon!
Rick Zirges, Owner
Jan 19, 2018
Always top notch service. Great place to buy tires and get tire repairs. They also do just about any type of work you could need and special order parts too.
Business Owner replied on Jan 19, 2018:
Tommy, we're happy to hear you had such a positive experience with our team! We hope that you have a great day!
Rick Zirges, Owner
Jan 15, 2018
I love big O been there customer since they open the doors . Would not go any were else. Thank you.
Business Owner replied on Jan 15, 2018:
Ismael, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Rick Zirges, Owner
Jan 12, 2018
The experience was great overall. Went in to check tire pressure. Two slow leaks were found and repaired. No one tried to sell me anything I didn't need. Service and customer service was outstanding!
Business Owner replied on Jan 12, 2018:
Thanks for leaving us such a great review, Ania! We look forward to seeing you soon - take care!
Rick Zirges, Owner
Jan 12, 2018
Went in for an oil change.It was done when I was told it would be. Wasn't up sold anything else which I appreciate. Price was more than reasonable.
Business Owner replied on Jan 12, 2018:
Thanks for leaving us such a great review, Spencer! We hope that you have a great day!
Rick Zirges, Owner
Jan 12, 2018
I was on vacation in Lake Havasu City and on my way to do some site seeing. The low tire light came on and luckily, Big O was just a block away. The shop was busy and I was told that the wait was over an hour. They gave me a ride back to my hotel and picked me up when the car was ready. There was a nail in the tire and repair was all that was needed. They repaired the tire for no charge! Thanks to the great staff and service, I was back on the road with a huge smile and a greater appreciation of Big O Tire.
Business Owner replied on Jan 12, 2018:
This is great information to share with the team. Please don't hesitate to reach out if there's anything additional we can do for you. We hope that you have a great day!
Rick Zirges, Owner
Jan 12, 2018
Great job Thank you.
Business Owner replied on Jan 12, 2018:
Thanks for the great comments! Hope to see you soon!
Rick Zirges, Owner
Jan 9, 2018
Even on a crazy busy day they got my tire fixed quickly, everyone had a great attitude and a smile.
Business Owner replied on Jan 9, 2018:
Ali, thank you for taking the time to let us know about your experience! Hope to see you soon!
Rick Zirges, Owner
Jan 8, 2018
Great service, very friendly, knew what they were doing!
Business Owner replied on Jan 9, 2018:
Thanks, Katie! We always love to receive great feedback. We'll pass your comments on to the team! We look forward to seeing you soon!
Rick Zirges, Owner
Jan 5, 2018
I have bought tires and had other work done there and always been treated great, This time was no different need I needed an oil change and tires rotated. A very pleasant lady checked me in and I went walking when I came back one of the guys said that I should have a fuel injector service done. they told me about how long it would take so I had them do it. I appreciate them checking everything out and letting me know when something is needed. There is trouble with giving a rating on the four things you have listed. I have hit 5 on all of them several times but it does not do anything. when I try to submit It says I need to give a rating. It took on the three but not the 4 or 5
Business Owner replied on Jan 5, 2018:
Thanks, Elton, for taking the time to share your thoughts! We really appreciate your high star rating and we're glad to consistently provide you with great service! We hope that you have a great day!
Rick Zirges, Owner