BIG O TIRES STORE

Store Address
1738 S Crismon Rd
Mesa, AZ 85209

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4.8 /5
525 reviews

Give Us a Call
(480) 545-5369

Email us
store004171@bigostores.com

Hours
Mon - Fri 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • Free Wi-Fi
  • Spanish Spoken Here
  • Offers Overnight Key Drop
  • Offers Loaner Vehicles
  • Full Diagnostic and Mechanical/Engine Repairs
  • Air Conditioning
  • Complete Suspension (Shocks/Struts/Springs) and Driveline repair
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Sep 19, 2018
Was in the store for the third time in less than 2 months with a slow leak in another one of my tires. They once again found the cause of the leak and repaired it no charge. I am truly a Big-O fan and tell all my friends. I will only go to one place when it is time to purchase new tires, Big-O.
Business Owner replied on Sep 19, 2018:
Hi Ray, thank you for taking the time to let us know about your experience! We're so pleased to hear that we were able to help you out. We hope that you have a great day!
Gabe Garfio, Owner
Sep 17, 2018
Great experience. My car drives like a new car again.
Business Owner replied on Sep 18, 2018:
Thanks for the great feedback! We are glad we could help you out. We hope that you have a great day!
Gabe Garfio, Owner
Sep 17, 2018
A pretty dang good experience. It was a timely service and a nice ballgame was on tv. The empioyees seem to be happy to work on my car, it being a very hot saturday and all.
Business Owner replied on Sep 18, 2018:
Thanks for the great feedback! We hope that you have a great day!
Gabe Garfio, Owner
Sep 17, 2018
Professional
Business Owner replied on Sep 18, 2018:
Thanks, Kiyo, for taking the time to share your thoughts! Hope to see you soon!
Gabe Garfio, Owner
Sep 14, 2018
Doug was very helpful and made sure I could walk away with what I needed.
Business Owner replied on Sep 15, 2018:
Kaitlin, thank you for taking the time to let us know about your experience! Hope to see you soon!
Gabe Garfio, Owner
Sep 13, 2018
Chris the manager, doug floyd and john tatum are the 3 guys that always address my concerns on my vehicles, they are thorough and spot on with the diagnostics. They even found a recal on one of my vehicles. I love this location they are honest and straight to the point. They now service all my vehicles and i am always recommending this location to family and friends
Business Owner replied on Sep 14, 2018:
Thanks for leaving us such a great review, Teresa! We hope that you have a great day!
Gabe Garfio, Owner
Sep 11, 2018
I came in to get a new tire. And it went very smoothly. I really appreciated that there was no effort to upsell me or tell me other things were wrong with my car that needed to be fixed. That makes me trust your store more and want to return when I do have a problem. In contrast I went to another Big O store in Gilbert and they said they couldn't repair a tire that had a flat and told me that I had to buy a new tire, but when I took it to Discount tire they repaired the tire no problem. I will not go back to that other Big O store. Thank you for your honest service. I will be back!
Business Owner replied on Sep 12, 2018:
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Gabe Garfio, Owner
Sep 10, 2018
It might be nice at onset if someone could approximate the time of the visit....
Business Owner replied on Sep 11, 2018:
Kathleen, we appreciate you taking the time to give us your feedback. Thank you and we hope you will consider us again in the future.
Gabe Garfio, Owner
Sep 10, 2018
Your guys told me my shock was leaking. They quoted me 809.00 for 4...on a jeep. A jeep is the easiest shocks to replace and I can do a lift plus shocks for 600.00. Their quote was an insult. You know women know a lot more about cars than they use to. Especially jeep women.
Business Owner replied on Sep 11, 2018:
Marita, we appreciate you taking the time to give us your feedback. If you would like to discuss this further, please give us a call at your earliest conveniences so we may be able to assist you. Thank you, and we hope you will consider us again in the future.
Gabe Garfio, Owner
Sep 7, 2018
My tire was repaired and spared me the cost of buying a new one.
Business Owner replied on Sep 9, 2018:
Thanks for the great feedback, Sam! We're so pleased to hear that we were able to help you out. Hope to see you soon!
Gabe Garfio, Owner
Sep 6, 2018
Came in for 4 new tires, oil change, etc. Courteous fast and professional staff. Went to work the next day and found a large oil slick under my car when I pulled out and observed about 3 quarts of fresh oil on ground. Called the store and advised of my findings and was BLOWN AWAY when I was told that the store was sending someone immediately to pick up my vehicle. I NEVER EXPECTED THAT! What I was expecting was a WAR! So pleased to find a business that accepted responsibility and put the customer FIRST!!! Store fixed the problem...a loose screw.. and returned my vehicle to me at my work promptly. Very Professional and I would highly recommend this store to friends and family! Thank you.
Business Owner replied on Sep 9, 2018:
Thanks for the kind words! You really made our day. We look forward to seeing you soon!
Gabe Garfio, Owner
Sep 5, 2018
I had a flat about 2 miles from the nearest Big-O to my home. This was about 5:15 and was in a mall parking lot. After I had put the donut spare on, I headed for Big-O, but because I didn't want to trust the spare in highway traffic I didn't arrive until about 20 minutes to six. I was prepared to have my wife pick me up and prepared for your representative to tell me he couldn't get to it because of the late hour. INSTEAD, he got the tire size of my remaining 3 tires and told me he would have me out of there in time for dinner. I am from Minnesota and you have heard of the saying Minnesota Nice, but never have I been treated with that kind of service and that courteous of service. I can say enough things about Big-O-- but I will sure as hell try!
Business Owner replied on Sep 9, 2018:
Hello Doug, thanks for sharing all the details about your experience with us! Your kind words about our team really mean a lot. We hope that you have a great day!
Gabe Garfio, Owner
Sep 4, 2018
You guys are awesome, The wife and I want to thank all of you at this location, Everytime we go in you guys treat us great, Even if its just to rotate our tires we bought from you guys, THANK YOU All
Business Owner replied on Sep 5, 2018:
Thanks for leaving us such a great review, David! We hope that you have a great day!
Gabe Garfio, Owner
Aug 29, 2018
Excellent Service. They were very busy as well.
Business Owner replied on Aug 29, 2018:
Thanks for leaving us such a great review, Robert! Hope to see you soon!
Gabe Garfio, Owner
Aug 27, 2018
It wasnt a great experience, I would never come back to you
Business Owner replied on Aug 28, 2018:
Kevin, thank you for your feedback. We are disappointed to hear you did not have a positive experience with us. If you would be willing to provide more feedback, please give us a call at your earliest convenience. We value your business and hope to hear from you soon.
Aug 27, 2018
The time for the availability of my car was less than I expected!
Business Owner replied on Aug 28, 2018:
Thanks for the great feedback! We are glad we could get you back on the road sooner than expected. We hope that you have a great day!
Gabe Garfio, Owner
Aug 13, 2018
I had my struts replaced and had to go back because the "mounts" were making noise and then was told they needed replaced. Also had the power steering lines flushed because they were making noise when turning hard in the morning and had to take it back because it was doing the same thing. They have been very good with working on price with me but the time it is taking to take it back is very disruptive. It also effects the trust factor. I am new to Arizona and used the Big O tires in Redding and always felt I could trust the price and diagnosis I was getting from them. I want to have that same relationship with this Big O.
Business Owner replied on Aug 15, 2018:
Hello, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know! Hope to see you soon!
Gabe Garfio, Owner
Aug 11, 2018
great
Business Owner replied on Aug 12, 2018:
Thanks, Tracee, for taking the time to share your thoughts! Hope to see you soon!
Gabe Garfio, Owner
Aug 11, 2018
Overall good. Just not a lot of interaction to explain alternatives they had available or anything.
Business Owner replied on Aug 14, 2018:
Patrick, your feedback and wonderful rating mean a lot to us. If you're ever in need of more help, please let us know! We hope that you have a great day!
Gabe Garfio, Owner
Aug 1, 2018
A+
Business Owner replied on Aug 2, 2018:
Thanks for the great 4-star rating! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing.
Gabe Garfio, Owner
Aug 1, 2018
Been with Chris from Discount tire 15 yrs , hes amazing always gets it done asap
Business Owner replied on Aug 1, 2018:
Thanks, Gregory, for taking the time to share your thoughts about Chris! We look forward to seeing you again!
Gabe Garfio, Owner
Aug 1, 2018
I went in for a flat repair. I have been a long time customer but did not expect to leave with no charge since this was a non Big-O tire on a newer vehicle. My flat was repaired, and even installed in place of my spare for free. I will continue to be a satisfied Big-O customer now and in the future.
Business Owner replied on Aug 1, 2018:
Ray, thank you for taking the time to let us know about your experience! We sincerely value your repeat business and look forward to seeing you soon!
Gabe Garfio, Owner
Jul 30, 2018
Great
Business Owner replied on Jul 30, 2018:
Thanks for leaving us such a great review, Irving! We hope that you have a great day!
Gabe Garfio, Owner
Jul 30, 2018
Great place and trustworthy with my new car. Will be coming back next weekend to get injectors cleaned.
Business Owner replied on Jul 30, 2018:
Tyler, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Gabe Garfio, Owner
Jul 27, 2018
Good qualiy service
Business Owner replied on Jul 27, 2018:
Thanks for the great feedback! Our staff is dedicated to providing top notch service! We look forward to seeing you soon!
Gabe Garfio, Owner