BIG O TIRES STORE

Store Address
2248 WEST BELL ROAD
PHOENIX, AZ 85023

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4.8 /5
110 reviews

Give Us a Call
(602) 866-7558

Email us
store004229@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed

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* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Feb 16, 2018
I've been taking my truck and car there for over a year . I won't take it anywhere else Kenny and the crew there are awesome
Business Owner replied on Feb 16, 2018:
Jeffrey, thanks for sharing all the details about your experience with us! We look forward to seeing you soon!
Gina Cummings & Neil Rifenbark, Owners
Feb 16, 2018
been coming here since 94 the service I receive is beyond excellent I go nowhere else
Business Owner replied on Feb 16, 2018:
Kevin, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Gina Cummings & Neil Rifenbark, Owners
Jan 25, 2018
excellent service and friendly people
Jan 19, 2018
Prices were raised $20 more for 2 cars, without knowing it ahead of time, i have used this store foe 3 years & many cars & always was charged $39.80 for 2 vehicles NOT $61.40 ?
Business Owner replied on Jan 19, 2018:
Jeff, thank you for taking the time to let us know about your experience. Please give us a call if you would like to got further more in detail about your visit. We hope that you have a great day!
Gina Cummings & Neil Rifenbark, Owners
Jan 8, 2018
I have always had great experiences going to BIG-O on Bell Rd.
Business Owner replied on Jan 9, 2018:
Thanks, Wade! We truly appreciate your continued business with us, and we're looking forward to your next visit!
Gina Cummings & Neil Rifenbark, Owners
Dec 25, 2017
I would like to see more tires in display
Business Owner replied on Dec 26, 2017:
Thanks, Yurina, for taking the time to share your thoughts! We hope that you have a great day!
Gina Cummings & Neil Rifenbark, Owners
Dec 21, 2017
Front counter assistants have excellent customer service by greetings when I came in , updates, and finally thanking me...it is also nice that the guys working on the tires thank you aswell.
Business Owner replied on Dec 21, 2017:
We're happy to have delivered good customer service for you, Lupita. We hope that you have a great day!
Gina Cummings & Neil Rifenbark, Owners
Dec 13, 2017
I was very pleased with service and honesty. They called right away to let me know what needed to be done and when my vehicle was ready.
Business Owner replied on Dec 13, 2017:
Thanks, Renee! We are always more than happy to assist you if anything else comes up. We look forward to seeing you soon!
Gina Cummings & Neil Rifenbark, Owners Take care!
Dec 4, 2017
I've been to this Big O on several occasions and everytime i've gone in there everyone has always been so nice.
Business Owner replied on Dec 4, 2017:
We always love to receive great feedback. We'll pass your comments on to the team! We look forward to seeing you soon!
Gina Cummings & Neil Rifenbark, Owners
Nov 21, 2017
I appreciate your customer service and attention to detail.
Business Owner replied on Nov 22, 2017:
Thanks, Craig! We always love to receive great feedback. We'll pass your comments on to the team! We look forward to seeing you soon!
Gina Cummings & Neil Rifenbark, Owners
Nov 20, 2017
For me it all comes down to price (in this case oil change) and customer service. Both Good.
Business Owner replied on Nov 21, 2017:
Thanks, Rick! We hope that you have a great day!
Gina Cummings & Neil Rifenbark, Owners
Nov 13, 2017
Happy
Business Owner replied on Nov 15, 2017:
Thanks for leaving us such a great review, Debra! We look forward to seeing you soon!
Gina Cummings & Neil Rifenbark, Owners
Nov 6, 2017
Everything was great. Staff has great customer services skills. They are engaged and efficient!
Business Owner replied on Nov 7, 2017:
Thanks for your kind words about our team, Evan. Hope to see you soon!
Gina Cummings & Neil Rifenbark, Owners
Oct 23, 2017
The gentlemen at the big O tires have been taking care of my tires and oil changes for years (with multiple vehicles). All of the staff is always great and honest with me. I have had a blowout and almost died not too long ago (which I always have to tell the story every time I come in because I get so nervous about my tires) and the lovely staff alway reassure my fears. I have been coming here for years and recommend this store 111%.
Business Owner replied on Oct 25, 2017:
Thanks for the great review and recommendation, Amy! We truly appreciate your years of continued business, and we're looking forward to your next visit!
Gina Cummings & Neil Rifenbark, Owners
Oct 4, 2017
There really good people and they do really good with the cars
Business Owner replied on Oct 9, 2017:
Thanks for the great feedback! We hope that you have a great day!
Gina Cummings & Neil Rifenbark, Owners
Sep 25, 2017
I have been coming to this location for years. It was the only place my dad trusted to take his vehicles to, and I followed his lead and won't take my car anywhere else. The staff is always very knowledgeable and friendly. Every if I have to call in with just a question, they are willing to help. Most importantly I feel the pricing is always fair. Unlike other car places, I don't have to worry about being overcharged.
Business Owner replied on Oct 3, 2017:
Jennifer, thanks for the great feedback! We're happy your family has had such a great overall experience with us. We look forward to seeing you soon!
Gina Cummings & Neil Rifenbark, Owners
Sep 25, 2017
What was offered was delivered...thx
Business Owner replied on Oct 2, 2017:
Thanks for the great feedback! Feel free to reach out to us if you need anything more. Have a wonderful day!
Gina Cummings & Neil Rifenbark, Owners
Aug 14, 2017
Great crew here! We were given great customer service and even a ride to and from while our car was being worked on. We were also given a step by step to do list for our car repairs in number of importance. We will return to this location to get those items done.
Business Owner replied on Aug 15, 2017:
Thanks, David! It's great to hear that our crew took such good care of you. We look forward to seeing you again!
Gina Cummings & Neil Rifenbark, Owners
Aug 4, 2017
I had a dead battery & Greg got me in for appt right away . I also had a light saying my washer fluid was low . They fixed that too! My 16 year old Jeep has just turned 50,000 miles & Jake & Kenney, Seth & All the Fellows would like to buy it . Not for sale yet . Big "O" tires keeps me Running Smoothly. Michael Brousseau has done most of my work . You have an excellent Team there. I'm 71 almost 72 & it's great knowing your fellows keep this Elderly Lady's Jeep safe. Only problem they keep running out of D Back tickets when I have work done. ����! The newly renovated waiting room is very nice & comfortable as well. Keep up the Great Work Guys! Blessings ������❤️Lindy
Business Owner replied on Aug 4, 2017:
Thanks for leaving us such a great review, Mary! If you have any further questions, please don't hesitate to reach out! Hope to see you soon!
Gina Cummings & Neil Rifenbark, Owners
Jul 31, 2017
I have always been treated very well when I have been their for service, or tires.
Business Owner replied on Jul 31, 2017:
Wade, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Gina Cummings & Neil Rifenbark, Owners
Jul 27, 2017
Great guys - worked within my work schedule, which was much appreciated.
Business Owner replied on Jul 27, 2017:
Thanks for the great feedback! We are glad we could help you out! We hope that you have a great day!
Gina Cummings & Neil Rifenbark, Owners
Jul 17, 2017
I am a Big O customer for 6 years. The Bell Road location has done most of my work. Michael Broussard (spelling ?) has done All my work except the recent oil change. Kenney In main entrance fit me in to do this recently. He also ordered me a new gas cap which I needed as the engine light kept coming on and guess my 16 year old Jeep needed a new one . I only have 49,000 miles on my Jeep & having faith in your team gives me confidence that they really care & know what to do for me & my jrrpv. Thanks again for hiring these great Guys. Mary Lynn Durocher (Lindy)
Business Owner replied on Jul 18, 2017:
Thanks, Mary, for taking the time to share your thoughts! We truly appreciate your years of continued business with us and we look forward to working with you again. We hope that you have a great day!
Gina Cummings & Neil Rifenbark, Owners
Jul 13, 2017
When I called for an Oil change, the friendle gentlemen who answered, got me in that afternoon.. with my busy work schedule I was soo greatly appreciated...
Business Owner replied on Jul 13, 2017:
Thanks for leaving us such a great review, Denise! We're so happy we were able to help you out! We hope that you have a great day!
Gina Cummings & Neil Rifenbark, Owners
Jul 10, 2017
I always come to your store even though there is one closer to me everyone is always nice and I feel like I'm not being over charged.
Business Owner replied on Jul 10, 2017:
Thanks for leaving us such a great review, Rachel! We truly appreciate your business and we look forward to working with you again. We hope that you have a great day!
Gina Cummings & Neil Rifenbark, Owners
Jul 5, 2017
I had an appointment for an oil change and tire rotation. I was greeted courtesly and my car was immediately serviced. I have been using Big O Tires at Bell Rd and 22nd Avenue and except for one instance have always been satisfied with the treatment my car and I both have received. At that particular time, they were under different management. I most certainly would be happy to recommend them to others.
Business Owner replied on Jul 5, 2017:
Thanks for leaving us such a great review, Marlene! Your recommendation means so much to us and we're so happy to have earned it. We hope that you have a great day!
Gina Cummings & Neil Rifenbark, Owners