BIG O TIRES STORE

Store Address
5049 N 7th St
Phoenix, AZ 85014

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5.0 /5
35 reviews

Give Us a Call
(602) 362-2105

Email us
store004235@bigostores.com

Hours
Mon - Fri 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • Free Wi-Fi
  • Spanish Spoken Here
  • Customer Pick-Up / Drop-Off Service Offered
  • Complimentary Beverages Available
  • Offers Overnight Key Drop
  • Air Conditioning
  • Complete Suspension (Shocks/Struts/Springs) and Driveline repair
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Sep 19, 2018
Excellent service and cost competitive. Will be going back
Sep 11, 2018
All of the staff were very kind and polite. I was in a rush and they patched my tire very quickly!
Business Owner replied on Sep 12, 2018:
Alison, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Karl Gabbard, Owner
Sep 10, 2018
Great experience, I'll be back!
Business Owner replied on Sep 11, 2018:
Thanks for the great comments! We look forward to seeing you again!
Karl Gabbard, Owner
Sep 10, 2018
Dan / Garret / Victor and the other sales rep n front are 5* employees!!! Best I’ve seen in 25 years
Business Owner replied on Sep 11, 2018:
Donovan, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Karl Gabbard, Owner
Sep 5, 2018
Great staff, knowledgeable and honest! I’ve been taking my vehicles to BigO for over 16 years. This was my first time at this new location, and the service and respect was just as expected.
Business Owner replied on Sep 9, 2018:
Tamira, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Karl Gabbard, Owner
Sep 4, 2018
A breath of fair and honest repair.
Business Owner replied on Sep 5, 2018:
Thanks, Dan, for taking the time to share your thoughts! We hope to see you soon!
Karl Gabbard, Owner
Aug 31, 2018
Dan is the Man! He's awesome and will treat you right. I can't say enough great things about him.
Business Owner replied on Sep 2, 2018:
Thanks for the great feedback about Dan! Hope to see you soon!
Karl Gabbard, Owner
Aug 30, 2018
The staff was condescending and tried to pressured me into services I was not ready to commit to. When I finally declined they were rude and made me uncomfortable. I believe employee’s name was Brandon.
Business Owner replied on Aug 31, 2018:
Nicole, we are so disappointed to hear you did not receive the top notch customer service we strive to provide. Please give us a call at your earliest convenience so that we can further discuss this with you. Thank you. -Karl Gabbard, Owner
Aug 29, 2018
Staff was extremely friendly and professional. They didn't try to sell me something I didn't need, and tailored my tire purchase to my driving habits. They offered to go the extra mile on a few different issues, however I was short on time. Experience was pleasant and quick, and prices were on par with any other major tire chain. I will be coming back as well as recommending this location to others.
Business Owner replied on Aug 29, 2018:
Thanks for the great feedback, John! We look forward to seeing you soon!
Karl Gabbard, Owner
Aug 6, 2018
The staff was friendly, and honest and very helpful,
Business Owner replied on Aug 7, 2018:
Thanks for the great 4-star rating! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing.
Karl Gabbard, Owner
Jul 30, 2018
Dam - Garret and the team are great!!!!!
Business Owner replied on Jul 30, 2018:
Thanks, Donovan! We always love to receive great feedback. We'll pass your comments on to the team. Hope to see you soon!
Karl Gabbard, Owner
Jul 25, 2018
I made an oil change appointment online. Wasn't given a quote though but I did ask for the "early bird" service oil change. Puzzled though as to not getting an oil change sticker on the windshield and also not receiving any paperwork receipt. I was ill and not in my right state of mind at the time.
Business Owner replied on Jul 25, 2018:
Norman, thank you for taking the time to let us know about your experience. If there is anything else that we may do for you, please don't hesitate to reach out! Hope to see you soon!
Karl Gabbard, Owner
Jul 23, 2018
Dan Pemberton was great. Scheduled my appointment and did more than I asked for. Very knowledgeable but especially customer service oriented. He listened to me.
Business Owner replied on Jul 24, 2018:
Thanks for highlighting Dan in your positive review! We look forward to your next visit!
Karl Gabbard, Owner
Jul 19, 2018
I had a great experience and will be back. I am waiting for an estimate for airbag shock installation.
Business Owner replied on Jul 20, 2018:
Cindy, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Karl Gabbard, Owner
Jul 18, 2018
Everyone was so friendly and didn't try to talk me into things I didn't need. The front desk man interacted with everyone very well and friendly. Will be back for sure
Business Owner replied on Jul 19, 2018:
Haley, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Karl Gabbard, Owner
Jul 17, 2018
The staff were incredibly friendly and accommodating. They stayed ten minutes after closing to finish my vehicle. They were incredibly friendly to me, a new teacher who just moved across the country to teach in AZ, and I wholeheartedly support them!
Business Owner replied on Jul 18, 2018:
Katelin, thanks for sharing all the details about your experience with us! Hope to see you soon!
Karl Gabbard, Owner
Jul 12, 2018
Russ really knows what he’s doing. Had a four wheel alignment done and the car goes down the road straight as an arrow. I highly recommend this shop.
Business Owner replied on Jul 13, 2018:
Tom, thank you for taking the time to let us know about your experience! We hope to see you again soon.
Karl Gabbard, Owner
Jul 9, 2018
I was stranded out of town and the entire staff went over and beyond to get me fixed the same day by properly diagnosing the real issue, calling everywhere to find the part I needed, and fitting me into their busy schedule. I couldn't have been in better hands to make it home safely.
Business Owner replied on Jul 9, 2018:
Thanks for the great comments, Janet! We look forward to seeing you soon!
Karl Gabbard, Owner
Jul 9, 2018
The staff was very friendly and acknowledged everyone as they came in. They answered all of my questions and concerns.
Business Owner replied on Jul 9, 2018:
Karen, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Karl Gabbard, Owner
Jul 3, 2018
excellent. i will be returning for service here.
Business Owner replied on Jul 5, 2018:
Thanks, Ben, for taking the time to share your thoughts! We hope that you have a great day!
Karl Gabbard, Owner
Jul 2, 2018
The guys there were so friendly, accommodating, and professional. That said, I was quoted less than an hour wait time, however, the service ended up taking closer to 1.5 hours, so I wished it were quicker. I did enjoy the team though, and I think they provided great customer service.
Business Owner replied on Jul 2, 2018:
Hello Paige, we always love to receive great feedback. We'll pass your comments on to the team! We look forward to seeing you soon!
Karl Gabbard, Owner
Jul 2, 2018
staff was great very friendly very reasonable estimate on work i need done will be returning for work
Business Owner replied on Jul 2, 2018:
Ron, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Karl Gabbard, Owner
Jun 26, 2018
Very nice employees
Business Owner replied on Jun 26, 2018:
Thanks for the positive feedback about our staff! Please let us know if there is anything else we can do for you; we are more than happy to help!
Karl Gabbard, Owner
Jun 25, 2018
Get a snack machine
Business Owner replied on Jun 27, 2018:
We always love to receive great feedback. We'll pass your comments on to the team! We look forward to seeing you soon!
Karl Gabbard, Owner
Jun 25, 2018
Was not offered,any of the services in question #3. Wish they had !!!!
Business Owner replied on Jun 27, 2018:
Ronald, this is great information to share with the team. If you have any further questions, please give us a call. We're always happy to help! Hope to see you soon!
Karl Gabbard, Owner