BIG O TIRES STORE

Store Address
2248 West Bell Road
Phoenix, AZ 85023

Write A Review

4.9 /5
83 reviews

Give Us a Call
(602) 866-7558

Email us
store004229@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed

Make this my store

Sign up & Save

Receive special offers, product information and coupons from Big O Tires.

Other Services

  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

Check out our
Current
Deals

Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Mar 12, 2019
They did a really good job on my car and I also recommended a friend I will be bringing my car back there if further work is needed
Business Owner replied on Mar 18, 2019:
Thanks for leaving us such a great review, Kim! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Gina Cummings & Neil Rifenbark, Owners
Jan 28, 2019
The guys were very kind & friendly. Very positive crew. They assisted me with no issues. All questions that were asked got answers. I will definitely be back. Thank you.
Business Owner replied on Jan 30, 2019:
Thanks for the kind remarks, Lenee! We're glad to know that you're satisfied with our service. Hope to see you soon!
Gina Cummings & Neil Rifenbark, Owners
Jan 25, 2019
N/A
Business Owner replied on Jan 27, 2019:
Hello, thank you for taking the time to leave us this wonderful rating! We're so pleased to see that you had an enjoyable experience with us. We hope that you have a fantastic day!
Gina Cummings & Neil Rifenbark, Owners
Jan 14, 2019
Very curteous staff. Appreciated not being pushed on additional services, they listed one recommendation to be done in the future.
Business Owner replied on Jan 17, 2019:
Hello Kelley, thank you for taking the time to let us know about your experience! We're so pleased to hear that you enjoyed your visit with our team. Hope to see you soon!
Gina Cummings & Neil Rifenbark, Owners
Dec 11, 2018
very happy and it took only 1.25 hours for new tire install
Business Owner replied on Dec 12, 2018:
Brian, thank you for taking the time to let us know about your experience! Hope to see you soon!
Gina Cummings & Neil Rifenbark, Owners
Oct 17, 2018
Great service!
Business Owner replied on Oct 20, 2018:
Thanks, Kathy! Hope to see you soon!
Gina Cummings & Neil Rifenbark, Owners
Sep 28, 2018
Friendly counter employees and great service. Coupon prices make it even better
Business Owner replied on Oct 1, 2018:
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Gina Cummings & Neil Rifenbark, Owners
Sep 24, 2018
Service was good, staff was friendly. I will be returning. Thank you
Business Owner replied on Sep 25, 2018:
Thanks for the great comments! We look forward to seeing you soon!
Gina Cummings & Neil Rifenbark, Owners
Sep 20, 2018
As always I was treated with respect. They told me what they found wrong and they gave me the option to proceed with the work not. Since I was leaving on a road trip the next day I wanted my car in perfect condition.
Business Owner replied on Sep 20, 2018:
Hello Linda, thank you for taking the time to let us know about your experience! We are always more than happy to assist you if anything else comes up. Safe travels on your road trip!
Gina Cummings & Neil Rifenbark, Owners
Sep 17, 2018
Amazing customer service!
Business Owner replied on Sep 18, 2018:
Thanks, Rhonda! We hope that you have a great day!
Gina Cummings & Neil Rifenbark, Owners
Sep 4, 2018
Great work for a great price
Business Owner replied on Sep 5, 2018:
David, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Gina Cummings & Neil Rifenbark, Owners
Aug 1, 2018
Love it!!
Business Owner replied on Aug 1, 2018:
Your five stars mean a lot to us! Thanks for taking the time to leave your rating!
Gina Cummings & Neil Rifenbark, Owners
Jul 12, 2018
Very good
Business Owner replied on Jul 13, 2018:
Mike, thanks for sharing all the details about your experience with us! We hope to see you again soon.
Gina Cummings & Neil Rifenbark, Owners
Jul 9, 2018
Always super friendly and helpful, easy to work with and great prices. Always go to them
Business Owner replied on Jul 9, 2018:
Thanks for the great feedback, Reina! We look forward to seeing you soon!
Gina Cummings & Neil Rifenbark, Owners
Jul 2, 2018
everything went well, no complaints..
Business Owner replied on Jul 2, 2018:
We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Gina Cummings & Neil Rifenbark, Owners
Jul 2, 2018
Got great tires for a reasonable price.
Business Owner replied on Jul 2, 2018:
Hello Shayna, thanks for the great feedback! Hope to see you soon!
Gina Cummings & Neil Rifenbark, Owners
Jun 7, 2018
Business Owner replied on Jun 12, 2018:
John, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Gina Cummings & Neil Rifenbark, Owners
May 23, 2018
Best customer service
Business Owner replied on May 25, 2018:
Thanks, Jamila! Our staff is dedicated to providing top notch customer service. We look forward to seeing you soon!
Gina Cummings & Neil Rifenbark, Owners
May 21, 2018
You are always very professional and attentive. I appreciated that you gave me the coupon for my oil change. Thank you.
Business Owner replied on May 24, 2018:
Hi Lynne, we are very happy to have provided you with such a positive experience! Thank you, and we look forward to your next visit!
Gina Cummings & Neil Rifenbark, Owners
May 21, 2018
Great employees...greeted you when you walked in. Very knowledgeable. Explained everything of what they were going to do before they did the job and let you know the price before they did anything Very happy with all their work. Will always come to them in the future.
Business Owner replied on May 23, 2018:
Thanks for the kind words, Dianne! You really made our day. We look forward to seeing you again down the road!
Gina Cummings & Neil Rifenbark, Owners
Apr 27, 2018
These guys are great! I had a big O store brand tire that was two-thirds of the way through its life and I noticed a bubble on the sidewall of the tire. I brought it into the store and they replaced it no questions asked with a brand new tire for free they did not ask me anything about the warranty or whether or not there was some kind of prorated basis for the tire they just replaced it free no questions asked these guys are awesome they do their work quickly they're friendly and I love this store!
Business Owner replied on Apr 30, 2018:
Thanks for the kind words! You really made our day. We are always more than happy to assist you if anything comes up. Take care!
Gina Cummings & Neil Rifenbark, Owners
Apr 27, 2018
I had a good visit and repair. I was a little stressed because I am handicapped and the repairman adjusted my seat and steering wheel when test driving. The seat I can see but my steering wheel should NOT have been touched. I could not get it to adjust and had to go back in and get the man at the counter to adjust for me....When I got home, I had to CLEAN my steering wheel from the black grease that rubbed off on my hands from the mechanic not cleaning his hands before driving my truck. Therefore, I was unhappy with the service and rated a 3..
Apr 12, 2018
I appreciated they didn’t try to sell me something I didn’t need. Too many places pull that! Great service!!
Business Owner replied on Apr 14, 2018:
Thanks for leaving us such a great review, Julie! We are always more than happy to assist you if anything else comes up. We look forward to seeing you soon!
Gina Cummings & Neil Rifenbark, Owners
Apr 9, 2018
thanks the store does a good job
Business Owner replied on Apr 11, 2018:
Thanks for leaving us such a great review, Max! Hope to see you soon!
Gina Cummings & Neil Rifenbark, Owners
Mar 29, 2018
I have always be satisfied with the service I receive.
Business Owner replied on Mar 30, 2018:
Thanks for leaving us such a great review, Judy! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Gina Cummings & Neil Rifenbark, Owners