BIG O TIRES STORE

Store Address
21029 N Cave Creek Rd
Phoenix, AZ 85024

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5.0 /5
297 reviews

Give Us a Call
(602) 867-1811

Email us
store004195@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • State Inspections
  • Free Wi-Fi
  • Spanish Spoken Here
  • Customer Pick-Up / Drop-Off Service Offered
  • Separate Child Play Area
  • Complimentary Beverages Available
  • Offers Loaner Vehicles
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Feb 14, 2019
I expected to pay for checking out the balance but instead they found that mud had caused the problem, removed it and rotated the tires....all free and with a friendly smile
Business Owner replied on Feb 15, 2019:
Thanks for the great comments! Hope to see you soon!
Your Big O Tires Service Team
Feb 8, 2019
This visit was for not-normal (oil,tune up,etc) problems and they were still handled very expertly. Really appreciate that. It is always been a good experience at this shop.
Business Owner replied on Feb 12, 2019:
Hi John, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Your Big O Tires Service Team
Feb 8, 2019
Matt was great. Good communication throughout the service process..
Business Owner replied on Feb 12, 2019:
We're so glad that Matt provided such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Your Big O Tires Service Team
Feb 7, 2019
Great auto shop!!
Business Owner replied on Feb 12, 2019:
Thanks for the positive feedback, Matt! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Your Big O Tires Service Team
Jan 28, 2019
The men at this Big O have always been great. I trust them completely
Business Owner replied on Feb 3, 2019:
Thanks for leaving us such a great review, Cheryl! It means so much to us to have earned your trust and loyalty in our business. Hope to see you soon!
Your Big O Tires Service Team
Jan 25, 2019
I was a drop in with a slow leaking tire. It dropped 6psi in one week. Pin hole leaks were found in the outside sidewall probably caused by cactus, and could not be repaired. I was not charged for this service. I did have a matching spare tire in the trunk with a matching wheel which was balanced and mounted. A new tire could not be found in the Big O inventory, but I had a second supplier (Volkswagon} who had worked on my suspension and replaced one tire about a year ago. The total time I spent at Big O was about one hour. This was quite impressive wservice with very friendly knowledgeable people. Highly recommended!!!
Business Owner replied on Jan 27, 2019:
Hello Richard, thanks for sharing all the details about your experience with us! We're so pleased to hear that you enjoyed your visit with our staff. Hope to see you again soon!
Your Big O Tires Service Team
Jan 25, 2019
Love BIG O!
Business Owner replied on Jan 27, 2019:
Thanks for leaving us such a great review, Dawn! We look forward to seeing you again soon!
Your Big O Tires Service Team
Jan 24, 2019
Fantastic. Couldn't ask for better.
Business Owner replied on Jan 25, 2019:
Thanks for the great feedback, Christopher! We hope that you have a great day!
Your Big O Tires Service Team
Jan 23, 2019
Matt was extremely helpful and informative. Waiting room had complementary drinks, wifi and charging station. Crew did excellent work on my truck.
Business Owner replied on Jan 24, 2019:
Kyle, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out. We hope that you have a great day!
Your Big O Tires Service Team
Jan 17, 2019
great place
Business Owner replied on Jan 18, 2019:
Thanks, Mike! We hope we can be of assistance again in the future.
Your Big O Tires Service Team
Jan 15, 2019
Zach was polite & professional. All very good👍😀
Business Owner replied on Jan 18, 2019:
Thanks, Bill, for taking the time to share your thoughts about Zach! We hope that you have a great day!
Your Big O Tires Service Team
Jan 14, 2019
Everyone one at Big O Tire is friendly. Gil took care of my mom and me and made sure my car was taking care of and made sure the services I wanted done on my car was done. Gil checked everything on my car before I drove off with it. I will be going to Big O Tire for now on. Thank you Big O Tire! :-)
Business Owner replied on Jan 17, 2019:
Hello Jennifer, thank you for taking the time to let us know about your experience! We're so pleased to hear that you and your mom enjoyed your visit with Gil and our team. Please let us know if there is anything else we can do for you; we are more than happy to help!
Your Big O Tires Service Team
Jan 14, 2019
Great service
Business Owner replied on Jan 15, 2019:
Hello Michael, thank you for sharing your positive experience! We hope that you have a great day!
Your Big O Tires Service Team
Jan 9, 2019
I was greeted by Dan Morrison and I explained my concern about an oil related problem when an instrument panel light came on. My vehicle was checked and the concern was resolved by re - setting the system. All of this took only 15 minutes and I was on my way. The service I have received from the people at the Cave Creek Rd. store has always been outstanding.
Business Owner replied on Jan 10, 2019:
Joel, thanks for sharing all the details about your experience with us! We look forward to seeing you soon!
Your Big O Tires Service Team
Dec 24, 2018
Friendly staff and excellent service. Always a great job
Business Owner replied on Dec 26, 2018:
Thanks, Richard, for taking the time to share your thoughts! Your satisfaction is our top priority so we are pleased to hear that you enjoyed your experience with us. Hope to see you soon!
Your Big O Tires Service Team
Dec 24, 2018
A-1 technical and customer service
Business Owner replied on Dec 26, 2018:
Hello Thomas, thank you for taking the time to leave us this wonderful review! We're so pleased to see that you had an enjoyable experience with us. We hope that you have a fantastic day!
Your Big O Tires Service Team
Dec 20, 2018
very professional staff, Matt kept me informed w/out a high pressure sales pitch
Business Owner replied on Dec 23, 2018:
Jeff, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Your Big O Tires Service Team
Dec 19, 2018
Big O always takes care of me and my family. Dan is awesome and makes sure we are satisfied with everything. We have been taking our vehicles here for years!
Business Owner replied on Dec 22, 2018:
Tomi, thank you for taking the time to let us know about your experience! Hope to see you soon!
Your Big O Tires Service Team
Dec 12, 2018
great service
Business Owner replied on Dec 13, 2018:
Thanks for leaving us such a great review, Bill! We are always more than happy to assist you if anything else comes up. Take care!
Your Big O Tires Service Team
Dec 10, 2018
Great service
Business Owner replied on Dec 11, 2018:
Thanks for the great comments! Hope to see you soon!
Your Big O Tires Service Team
Dec 4, 2018
New management, so I hope to build trust . Dan is the only one still working at that location
Business Owner replied on Dec 8, 2018:
Martha, thank you so much for your high rating! We hope that you have a great day!
Your Big O Tires Service Team
Nov 30, 2018
I had a great experience at Big O! Kyle and crew are always professional and fair!
Business Owner replied on Dec 5, 2018:
Thanks, Dan, for taking the time to share your thoughts! We're so pleased to hear you had such a wonderful experience with our team. Hope to see you soon!
Your Big O Tires Service Team
Nov 29, 2018
They got me in per my appointment and completed the work in a timely manner. I also appreciate that they offer FREE wi-fi, FREE coffee or tea, FREE water and... FREE smiles. :-)
Business Owner replied on Dec 4, 2018:
Thanks for sharing all the details about your experience with us! We are glad we could provide you with timely service and free refreshments. Hope to see you soon!
Your Big O Tires Service Team
Nov 16, 2018
The service I received was the best. The oil change and tire rotation was done in a timely manner. The charge for the service was less than I expected. I have always received great service at the Cave Creek Road store and I will come back for service as the need warrants.
Business Owner replied on Nov 21, 2018:
Thanks for the great feedback! We are glad to hear our staff always takes great care of you. We look forward to seeing you soon!
Your Big O Tires Service Team
Nov 16, 2018
I came in with 2 tires going flat 20 minutes before closing. The people there got me on a rack, took wheels off and found the problem and they did it with a smile. My compliments to them.
Business Owner replied on Nov 20, 2018:
Hello Curt, thank you for taking the time to let us know about your experience! We're so pleased to hear that we were able to help you out. Hope to see you again soon!
Your Big O Tires Service Team