BIG O TIRES STORE

Store Address
21029 N Cave Creek Rd
Phoenix, AZ 85024

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5.0 /5
255 reviews

Give Us a Call
(602) 867-1811

Email us
store004195@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • State Inspections
  • Free Wi-Fi
  • Spanish Spoken Here
  • Customer Pick-Up / Drop-Off Service Offered
  • Separate Child Play Area
  • Complimentary Beverages Available
  • Offers Loaner Vehicles
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Sep 17, 2018
My receipt says TPMS Warning Lights On. This was not mentioned to me. I googled it. It is tire pressure monitoring lights which i don’t think my vehicle is equipped. STRANGE!
Business Owner replied on Sep 18, 2018:
Thank you for your feedback, Vicki! If you have any questions or concerns, please give us a call and we will be more than happy to help. We hope that you have a great day!
Your Big O Tires Service Team
Aug 31, 2018
This store is my favorite for auto service. They treat customers like royalty.
Business Owner replied on Sep 2, 2018:
Thanks, Jerry! We hope that you have a great day!
Your Big O Tires Service Team
Aug 27, 2018
Great & quick professional service, as always.
Business Owner replied on Aug 28, 2018:
Thanks, Cathy, for taking the time to share your thoughts! We look forward to seeing you soon!
Your Big O Tires Service Team
Aug 6, 2018
As always, the Big O team (101 & Cave Creek) was friendly and courteous and went way beyond our expectations. I would highly recommend them to anyone needing any kind of service.
Business Owner replied on Aug 7, 2018:
Bill, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Your Big O Tires Service Team
Aug 6, 2018
Dan always nails the service for our family vehicles.
Business Owner replied on Aug 7, 2018:
Thanks for highlighting Dan in your positive review! We look forward to your next visit!
Your Big O Tires Service Team
Jul 30, 2018
Just went in to get a screw removed from my tire. Garrett was very helpful and I was in and out in 20 minutes!
Business Owner replied on Jul 31, 2018:
Megan, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Your Big O Tires Service Team
Jul 25, 2018
I gave a copy of my bill to friend, so they can compare service. Friend is not happy with his service place.
Business Owner replied on Jul 25, 2018:
Thanks for the great feedback, Alice! We look forward to seeing you soon!
Your Big O Tires Service Team
Jul 14, 2018
I was assisted by Michael and Nick throughout my latest experience. The team at the Cave Creek and 101 location are amazing. I’ve been going to that location for years getting my oil changed. I finally had an issue where one of my tires blew and I took it to the guys and gals at this location because I trust them over anyone else in the valley. They even priced matched the tire after I had found a cheaper option from the one they had quoted me. They offered to get me in the same day for replacement which was terrific. I’ve never been able to say I trust a professional car shop but I do trust the team at this location. I often tell my wife I could hangout with all the guys at the front desk since I’ve gone there for so many years. I appreciate all you guys do and thanks providing such a great customer experience while holding a high degree of integrity!
Business Owner replied on Jul 15, 2018:
Ryan, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope that you have a great day!
Your Big O Tires Service Team
Jul 9, 2018
Always prompt and friendly.
Business Owner replied on Jul 9, 2018:
Thanks for the great comments, Dwight! We look forward to seeing you soon!
Your Big O Tires Service Team
Jul 4, 2018
This store has been a life saver to our family of 6 cars. I trust the employee's, they are honest, kind and so helpful! They have gone above and beyond on several occasions for us.
Business Owner replied on Jul 5, 2018:
Thanks for the great feedback, Paul and Kathy! Hope to see you soon!
Your Big O Tires Service Team
Jun 25, 2018
Thanks for the tires.
Business Owner replied on Jun 25, 2018:
Hello Rachel, thanks for the great feedback! We look forward to seeing you soon!
Your Big O Tires Service Team
Jun 5, 2018
Honored my road hazard agreement without any challenge. Replaced second tire after accidentally damaging it without any financial charge.
Business Owner replied on Jun 12, 2018:
Thanks for the great 4-star rating! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing.
Your Big O Tires Service Team
Jun 3, 2018
Needed a battery. They said to bring the car right in. I did, and they showed me the reading on my battery as opposed to what it should have been. They put in a new one and sent neon my way. Very efficient and friendly.
Business Owner replied on Jun 11, 2018:
Hi Kellie, thank you for taking the time to leave a review for us at Big O Tires - Phoenix, AZ. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Your Big O Tires Service Team
May 28, 2018
very knowledgeable people and the nicest people you could ever want to work with we will miss them all. You haven't seen us lately because we sold our ford Edge and bought a Honda Pilot just before moving back to Minnesota. Special thank you to Dan and Kile for all there help over the years. Dan you behave or I will call Ruthie
Business Owner replied on Jun 4, 2018:
Steven, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Your Big O Tires Service Team
May 24, 2018
Great location, wonderful people, reasonably priced!
Business Owner replied on May 31, 2018:
Thanks for leaving this great review, Nick! If there is anything additional we can assist you with, please let us know! Take care!
Your Big O Tires Service Team
May 20, 2018
The staff here are great! They take the time to explain what my car needs and the order of importance things should be taken care of.
Business Owner replied on May 21, 2018:
Thanks, Sara! We always love to receive great feedback. We'll pass your comments on to the team. Hope to see you soon!
Your Big O Tires Service Team
May 17, 2018
Kile and his team have been taking care of all the cars in my family for years! Highly recommend!
Business Owner replied on May 21, 2018:
Thanks, Heather! We truly appreciate your continued business, and we're looking forward to your next visit!
Your Big O Tires Service Team
May 16, 2018
Our service was awesome. Kyle is always so professional and friendly.
Business Owner replied on May 21, 2018:
It is great to hear that Kyle always takes such good care of you! We look forward to seeing you soon!
Your Big O Tires Service Team
May 15, 2018
Kile and his team have taken care of all the cars in our family! I wouldn't think of going anywhere else!
Business Owner replied on May 20, 2018:
Thanks, Heather! We're pleased to hear that our team always takes great care of your cars! We appreciate your business and look forward to your next visit!
Your Big O Tires Service Team
May 14, 2018
Service was great.
Business Owner replied on May 16, 2018:
Carley, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Your Big O Tires Service Team
May 12, 2018
Absolutely outstanding service. Thank you so much Kyle and Dan! Great teamwork.
Business Owner replied on May 16, 2018:
Thanks, Stacia! We always love to receive great feedback. We'll pass your comments on to the team. Hope to see you soon!
Your Big O Tires Service Team
May 11, 2018
You guys were awesome!
Business Owner replied on May 15, 2018:
Anthony, thank you for your kind words and this wonderful review! We hope to be of service to you again!
Your Big O Tires Service Team
May 11, 2018
The staff is friendly and knowledgeable. Now that I know it takes an hour and a half for an oil change and tire rotation, I will definitely drop off the vehicle the next time.
Business Owner replied on May 15, 2018:
Mike, we're glad to hear you found our staff was so knowledgeable and helpful! Thank you, and we hope to be of service to you again!
Your Big O Tires Service Team
May 9, 2018
Great service! Technicians were very honest and professional.
Business Owner replied on May 10, 2018:
Natalia, we're happy to hear you had such a positive experience with our team! Thank you, and we hope to be of service to you again!
Your Big O Tires Service Team
May 4, 2018
I've been taking my personal , and company cars to Big O for years and can honestly say I've never been disappointed in the service .
Business Owner replied on May 7, 2018:
Thanks, Ron! Your satisfaction means a lot to us and we look forward to seeing you again on your next visit!
Your Big O Tires Service Team