BIG O TIRES STORE

Store Address
4702 E Thunderbird Rd
Phoenix, AZ 85032

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5.0 /5
71 reviews

Give Us a Call
602-971-2333

Email us
store004233@bigostores.com

Hours
Mon - Fri 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed

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Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Feb 3, 2019
An all around good experience. I only had contact with the owner....
Business Owner replied on Feb 7, 2019:
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Mark Pinkowski, Owner
Jan 28, 2019
These guys continue to take care of me. I am confident walking in that Mark and his team know exactly how to help! I can not thank them enough for going above and beyond to help me during stressful car situations. I have come in multiple times right at closing time due to my crazy work schedule - and these men put in OT to take care of me. Bless them, seriously.
Business Owner replied on Feb 4, 2019:
Hello Callie, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything further. Have a wonderful day!
Mark Pinkowski, Owner
Jan 28, 2019
These guys are awesome. No upsell, great price and goes extra mile. Bought tires for my daughter, he was a straight shooter. Even diagnosed a bad engine mount without me asking. Then fixed my wife’s car for $24 dollars. I thought she needed new tires, turns out Costco geniuses screws up the valve stems, causing them to leak. Will never go anywhere else.
Business Owner replied on Feb 3, 2019:
Hello Mike, thanks for sharing all the details about your experience with us! We're so pleased to hear that we were able to help you out. We are always more than happy to assist you if anything else comes up. Take care!
Mark Pinkowski, Owner
Jan 28, 2019
Mark is a great manager/owner and helped me out plus gave me some information on future items I’ll want done. Highly recommend!
Business Owner replied on Feb 3, 2019:
Hello Torrey, thank you for the wonderful feedback! We're so pleased to hear that you enjoyed your visit with us.. Hope to see you again soon!
Mark Pinkowski, Owner
Jan 28, 2019
I went in for an oil change and tire rotation. They performed their inspection and advised me of a few things to look out for in the near future. They also noticed that the coolant was almost empty. The refilled it at no extra cost. This was my first time bringing my vehicle to this company but little things like that are why I plan on coming back. Great business operation, win/win for all.
Jan 23, 2019
Great friendly service. Usually a Discount Tires customer but will now be a Big O customer.
Business Owner replied on Jan 24, 2019:
Thanks, Ryan, for taking the time to share your thoughts! It means so much to us to have earned your trust and loyalty in our business. Hope to see you soon!
Mark Pinkowski, Owner
Jan 21, 2019
They were very nice! And great service!
Business Owner replied on Jan 23, 2019:
Thanks, James, for taking the time to share your thoughts! We're so pleased to hear that you enjoyed your visit with our team. We hope that you have a great day!
Mark Pinkowski, Owner
Jan 17, 2019
As advertised
Business Owner replied on Jan 20, 2019:
Hello Jeff, we really appreciate you taking the time to leave us this positive feedback! It's exciting to see that we were able to provide excellent quality service for you. We hope to see you again soon so that we may deliver that same great experience!
Mark Pinkowski, Owner
Jan 14, 2019
Great service, clean, they even polished my rims after installing 2 new tires. Thanks
Business Owner replied on Jan 18, 2019:
Thanks for letting us know how we did, Mark! We hope that you have a great day!
Mark Pinkowski, Owner
Jan 11, 2019
Good experience
Business Owner replied on Jan 15, 2019:
Thanks for leaving us such a great review, Sue! We do hope we can be of assistance in the future. Take care!
Mark Pinkowski, Owner
Jan 10, 2019
Friendly staff, fast and flexible mantaince
Business Owner replied on Jan 11, 2019:
Thanks, Jordan, for taking the time to share your thoughts! We are always more than happy to assist you if anything else comes up. Take care! We look forward to seeing you soon!
Mark Pinkowski, Owner
Jan 8, 2019
Great
Business Owner replied on Jan 9, 2019:
Hello Robyn, we really appreciate you taking the time to leave us this positive rating! It's exciting to see that we were able to provide excellent quality service for you. We hope to see you again soon so that we may deliver that same great experience!
Mark Pinkowski, Owner
Jan 4, 2019
Very confident recommending them. They were knowledgeable and I felt comfortable being there. Very clean comfortable waiting area. All staff I interacted with were very friendly.
Business Owner replied on Jan 8, 2019:
Thanks, Kathleen! It is our commitment to provide all of our customers with clean and comfortable facilities as well as professional and top notch service. We look forward to seeing you soon!
Mark Pinkowski, Owner
Jan 4, 2019
A good place.
Business Owner replied on Jan 8, 2019:
Thanks, Larry! We look forward to seeing you soon!
Mark Pinkowski, Owner
Jan 1, 2019
Mark is one cool cat!
Business Owner replied on Jan 4, 2019:
Thanks, David! We hope that you have a great day!
Mark Pinkowski, Owner
Dec 31, 2018
Just the best service. The area needed a quality place to get auto service that is fair on price. Awesome!
Business Owner replied on Jan 3, 2019:
Hello John, thanks for the great feedback! We're so pleased to hear that you enjoyed your visit with us. Hope to see you soon!
Mark Pinkowski, Owner
Dec 30, 2018
I was taken care of efficiently and crew was friendly and helpful.
Business Owner replied on Jan 3, 2019:
Hello Dale, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything further. Have a wonderful day!
Mark Pinkowski, Owner
Dec 26, 2018
Friendly staff. Nice waiting room
Business Owner replied on Dec 27, 2018:
Thanks for leaving us such a great review, Angeline! We're so pleased to hear that you enjoyed your visit with us. Hope to see you soon!
Mark Pinkowski, Owner
Dec 25, 2018
The guys were friendly and knowledgable.
Business Owner replied on Dec 26, 2018:
We always love to receive great feedback. We'll pass your comments on to the team! Thanks again!
Mark Pinkowski, Owner
Dec 10, 2018
They were very friendly and they do a great job !
Business Owner replied on Dec 12, 2018:
Thanks, James, for taking the time to share your thoughts! We look forward to seeing you soon!
Mark Pinkowski, Owner
Dec 10, 2018
Professional all the way !
Business Owner replied on Dec 12, 2018:
Dennis, thanks for sharing all the details about your experience with us! We look forward to seeing you soon!
Mark Pinkowski, Owner
Dec 3, 2018
I was quite impressed and pleased with my first visit to Big O! Mark personally greeted me and the service was fast and most professional. I will definitely be coming back for future needs!
Business Owner replied on Dec 6, 2018:
Hi Jay, thank you for taking the time to let us know about your experience! We're so pleased to hear that you enjoyed your visit with Mark and our team. We look forward to seeing you soon!
Mark Pinkowski, Owner
Nov 30, 2018
Thank you.
Business Owner replied on Dec 5, 2018:
Hello Walida, we appreciate the five star rating! If there is anything else that we can do for you, please don't hesitate to reach out! Have a wonderful day.
Mark Pinkowski, Owner
Nov 29, 2018
Good
Business Owner replied on Dec 4, 2018:
Robyn, we are very happy we could provide you with a positive experience! We hope that you have a great day!
Mark Pinkowski, Owner
Nov 17, 2018
Professional, courteous and helpful.
Business Owner replied on Nov 20, 2018:
Thanks, John, for taking the time to share your thoughts! Hope to see you soon!
Mark Pinkowski, Owner