BIG O TIRES STORE

Store Address
4832 E Warner Rd
Phoenix, AZ 85044

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4.9 /5
346 reviews

Give Us a Call
(480) 785-4518

Email us
store004203@bigostores.com

Hours
Mon - Fri 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Nov 16, 2018
none
Nov 5, 2018
Service was quick and easy
Business Owner replied on Nov 6, 2018:
We're glad to hear that everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
Raymond Puente, Owner
Nov 2, 2018
awesome group of people.
Business Owner replied on Nov 5, 2018:
Reggie, this is great information to share with the team. Thanks again!
Raymond Puente, Owner
Oct 25, 2018
I came in with a flat tire which had a nail in it. The staff tried to patch it but the tread was too low for a patch job. They ordered a replacement tired (my Jeep has off road tires so you can't just get a replacement off the shelf) and had it ready within 2 days. Everything was fast, easy, and simple.
Business Owner replied on Oct 28, 2018:
Hello Henry, thank you for taking the time to let us know about your experience! We're so pleased to hear that we were able to help you out. We hope that you have a great day!
Raymond Puente, Owner
Oct 22, 2018
Well received aat the counter. My car was quickly moved to the oil change lift. It was a very ffast service with my car was returned quickly.
Business Owner replied on Oct 24, 2018:
Hello Jerry, we're so pleased to hear that everything was completed quickly and to your satisfaction. We are always more than happy to assist you if anything else comes up. Hope to see you soon!
Raymond Puente, Owner
Oct 22, 2018
Great service
Business Owner replied on Oct 24, 2018:
Hello Elizabeth, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help. Hope to see you soon!
Raymond Puente, Owner
Oct 17, 2018
Manager Ryan knows his stuff.
Business Owner replied on Oct 21, 2018:
Thanks for the great feedback, Doug! Hope to see you soon!
Raymond Puente, Owner
Oct 17, 2018
Big O is always there to fix a flat. My tire was dead flat and it got fixed in no time and I was back on the road.
Business Owner replied on Oct 20, 2018:
Jeff, we are glad we could help! We look forward to seeing you soon!
Raymond Puente, Owner
Oct 15, 2018
I like to comment on question number 3 I was not greeted because one staff was on lunch which my appointment was at 1 pm , I notice they where very busy so it didn’t matter if I was greeted, all I can say is this store personal are awesome, I was there for tire rotation and balance and over view of my car Mazda 6 since I was leaving out of town, I was out in approximately 30 minutes, my vehicle drives so smooth, thank you big o team you guys rock , I’ll be back for new wheels on my other car (wife’s) 10 stars ⭐️ not five JT
Business Owner replied on Oct 17, 2018:
Joseph, we appreciate you taking the time to give us your feedback. If you have further questions, please give us a call at your earliest conveniences so we may be able to assist you. Thank you, and we hope you will consider us again in the future.
Raymond Puente, Owner
Oct 15, 2018
Great staff, friendly, helpful, and knowledgeable. I feel confident with their recommendations.
Business Owner replied on Oct 16, 2018:
We always love to receive great feedback. We'll pass your comments on to the team! We look forward to seeing you soon!
Raymond Puente, Owner
Oct 12, 2018
I have always been treated well here! Best service I’ve found in the valley!
Business Owner replied on Oct 13, 2018:
Our staff is dedicated to providing top notch service and quality work you can trust, Cassie! We appreciate your continued business and look forward to seeing you soon!
Raymond Puente, Owner
Oct 11, 2018
The work is good in general, but the oil was over filled after the oil change.
Business Owner replied on Oct 12, 2018:
Thanks for the feedback! We regret to hear of this, and hope we can make your next visit a five star experience. Thanks again!
Raymond Puente, Owner
Oct 10, 2018
It wasn’t an easy job. I had two lug nuts break off of my wheel. The wheel needed to be cut and the balance ground off. It took longer then was anticipated but Ryan and Mike did do their best to accommodate me . I bring my cars and work van there because of their accommodation. Local business, local customer
Business Owner replied on Oct 11, 2018:
Mike, this is great information to share with the team. Thanks again!
Raymond Puente, Owner
Oct 5, 2018
Always a pleasure bringing my car here
Business Owner replied on Oct 9, 2018:
Thanks for the great feedback! We appreciate your business and look forward to seeing you soon!
Raymond Puente, Owner
Oct 3, 2018
Ryan was great and the gentleman that helped me on Tuesday was great. Didn't get his name, He had a beard with a little gray in it. He explained why the tire pressure was fluctuating during the bad weather.
Business Owner replied on Oct 6, 2018:
Thanks for the great feedback, Bill! We hope that you have a great day!
Raymond Puente, Owner
Oct 2, 2018
I was trying to get my account going and one of the sales person at the Gilbert and German was very rude to me. I will never go there again.
Business Owner replied on Oct 6, 2018:
Thanks, Louise, for taking the time to share your thoughts. Please reach out to us if there is anything else we can do for you. Take care.
Raymond Puente, Owner
Oct 1, 2018
Omg ALL employees were extremely kind and professional and it was genuine!!!! You can telll they love their jobs and customers I will never go anywhere else!!!
Business Owner replied on Oct 4, 2018:
Myesha, we're happy you found our staff to be so supportive during your experience here at Big O Tires. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Raymond Puente, Owner
Sep 28, 2018
I'm over 60 years old, and have been driving various types of vehicles since I was 15 1/2 years old. I have never been more impressed with the customer service at a tire store! My family and I - including my 5 week-old granddaughter - ended up at this Big O store for a flat tire repair while I was in Phoenix on business. The wait time for the repair was estimated at 1.5 hours. Concerned about my infant granddaughter in the Phoenix triple-digit heat, I inquired if someone could ascertain the wait time at other Big O stores nearby. They fulfilled my request willingly and quickly, but it was determined that they had the shortest wait time. I can't adequately express how impressed and grateful I was for the quick accommodations, courteous service, and personalized attention that was afforded us by Krystal Hernandez - Service Advisor, and Mikey (sorry - I don't have his last name). They quickly took us in as the next customer as soon as it was possible. Not only did they replace the tire since the damage was too severe for any kind of repair, but they also took off my spare tire, mounted the new tire, and correctly stowed by spare tire back underneath my vehicle. They went above and beyond more than once! I strongly recommend this Big O store, located at 4832 E. Warner Rd, Phoenix, AZ, for any of your tire servicing and purchasing needs. They lead the pack in customer service. Thank you Krystal and Mikey for caring enough to put me at ease knowing that my vehicle was safe to drive home to New Mexico with my "precious cargo". Best wishes, Mory Pitkofsky New Mexico
Business Owner replied on Oct 3, 2018:
Hi Mory, thanks for sharing all the details about your experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive visit. Have a great day!
Raymond Puente, Owner
Sep 27, 2018
Great experience
Business Owner replied on Sep 27, 2018:
Thanks, Dion, for taking the time to share your thoughts! Hope to see you again!
Raymond Puente, Owner
Sep 26, 2018
One of my $1000 Michelin tires that I bought 4000 miles ago at your shop had gone flat....they got me in and taken care of in an efficient, friendly manner...Thank you.
Business Owner replied on Sep 26, 2018:
Darby, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Raymond Puente, Owner
Sep 17, 2018
I love the video, that's a great idea. Everybody should do that.
Business Owner replied on Sep 18, 2018:
Thanks, Ruby, for taking the time to share your thoughts! We hope that you have a great day!
Raymond Puente, Owner
Sep 17, 2018
The salesman Ray explained everything to me and went above and beyond to ensure all my tire/vehicle needs were meet. He even went as far as explaining what would be better options for longevity of my vehicle. Great customer service!!!
Business Owner replied on Sep 18, 2018:
Thanks, Jamecia, for taking the time to share your thoughts! Please don't hesitate to reach out if there's anything additional I can do for you. I hope that you have a great day!
Raymond Puente, Owner
Sep 10, 2018
Extremely helpful and kindhearted employees.
Business Owner replied on Sep 11, 2018:
Thanks for the kind words! You really made our day. Hope to see you again!
Raymond Puente, Owner
Sep 10, 2018
Ryan was awesome to deal with. Very pleasant and very knowledgable. I will definatly come back here for my car needs as well as recommend to my family and friends.
Business Owner replied on Sep 11, 2018:
Brad, thank you for taking the time to let us know about your experience working with Ryan! We appreciate your recommendation and look forward to seeing you soon!
Raymond Puente, Owner
Sep 5, 2018
Very Friendly Staff
Business Owner replied on Sep 5, 2018:
Thanks for the great feedback! We look forward to seeing you soon!
Raymond Puente, Owner