BIG O TIRES STORE

Store Address
4832 E Warner Rd
Phoenix, AZ 85044

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4.9 /5
326 reviews

Give Us a Call
(480) 785-4518

Email us
store004203@bigostores.com

Hours
Mon - Fri 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Sep 17, 2018
I love the video, that's a great idea. Everybody should do that.
Business Owner replied on Sep 18, 2018:
Thanks, Ruby, for taking the time to share your thoughts! We hope that you have a great day!
Raymond Puente, Owner
Sep 17, 2018
The salesman Ray explained everything to me and went above and beyond to ensure all my tire/vehicle needs were meet. He even went as far as explaining what would be better options for longevity of my vehicle. Great customer service!!!
Business Owner replied on Sep 18, 2018:
Thanks, Jamecia, for taking the time to share your thoughts! Please don't hesitate to reach out if there's anything additional I can do for you. I hope that you have a great day!
Raymond Puente, Owner
Sep 10, 2018
Extremely helpful and kindhearted employees.
Business Owner replied on Sep 11, 2018:
Thanks for the kind words! You really made our day. Hope to see you again!
Raymond Puente, Owner
Sep 10, 2018
Ryan was awesome to deal with. Very pleasant and very knowledgable. I will definatly come back here for my car needs as well as recommend to my family and friends.
Business Owner replied on Sep 11, 2018:
Brad, thank you for taking the time to let us know about your experience working with Ryan! We appreciate your recommendation and look forward to seeing you soon!
Raymond Puente, Owner
Sep 5, 2018
Very Friendly Staff
Business Owner replied on Sep 5, 2018:
Thanks for the great feedback! We look forward to seeing you soon!
Raymond Puente, Owner
Sep 4, 2018
Store manager Ryan went above and beyond in taking care of me.
Business Owner replied on Sep 5, 2018:
We always love to receive great feedback. We'll pass your comments on to the team!
Raymond Puente, Owner
Sep 3, 2018
Ryan and his team are great,I've been using this BigO for 8 years, and even though I've move 160 miles away, When I'm in town I still stop in for service , I like the personal service that Ryan, Mikey and the rest of the crew give..
Business Owner replied on Sep 5, 2018:
Thanks, Mike! Hope to see you soon!
Raymond Puente, Owner
Aug 30, 2018
did not like to see the filthy container used to fill my oil. and why is there a disposal fee? could go to WalMary get oil change cheaper, no fees.
Business Owner replied on Aug 31, 2018:
Rick, we really appreciate your feedback! If you have any questions or concerns, please feel free to give us a call. Thanks again!
Raymond Puente, Owner
Aug 27, 2018
I asked receptionist to call me in my home after car was done. It took long ,so I called the shop and she said she called one hour ago. Why didn't she just leave a message? I had waste time . I told her I gotta go work after though. Also when I picked up my car, he did not explain at all why it occur tires of car though it was free ,just he gave me my key.but nothing explain is good service? Nobody customer was there. So he seems to have time.
Business Owner replied on Aug 28, 2018:
Thank you for all of your feedback! We regret to hear you did not receive the top notch customer service we strive to provide, and will take this as an opportunity to improve. Thanks again!
Raymond Puente, Owner
Aug 17, 2018
Raymond, I just want to once again tell you how lucky you and your customers are to have Ryan managing your Ahwatukee store. Ryan is always willing to work with me to figure out the best course of action. The mechanics in your Ahwatukee shop are always friendly and willing to answer questions. I came in with a fried A/C compressor and was out the same day with a new compressor and cold air coming out. To customers who drive around with no A/C due to a fried compressor, replacing compressors is no longer as expensive as it once was. Come in and talk to Ryan. This very friendly, very competent and very fair shop is a rarity. Kudos to Ryan and the mechanics. A job well done.
Business Owner replied on Aug 20, 2018:
Thanks for the kind words, Matt! You really made our day. WE're thrilled to hear Ryan was able to take such great care of you. Thank you so much for the strong recommendation! Thanks again!
Raymond Puente, Owner
Aug 14, 2018
Please give me a call 480-375-1594 If you get voicemail leave a number so I can call back
Business Owner replied on Aug 16, 2018:
Hello Mike, thank you for taking the time to leave us a review. Please give your local service department a call at (480) 785-4518. We look forward to speaking with you soon!
Raymond Puente, Owner
Aug 8, 2018
It took 3 hours to get an oil change completed. granted i did show up about 30 minutes late for my scheduled appointment.
Business Owner replied on Aug 8, 2018:
Hani, thank you for taking the time to let us know about your experience. We hope to provide you with faster service on your next visit with us. We hope that you have a great day!
Raymond Puente, Owner
Aug 7, 2018
For years, the folks at the Ahwatukee Big O have taken great care of me and all my car needs. They are responsive to my many questions. They work with me on pricing. They never try to upsell me on more than I need, and they're very forthcoming about which repairs are urgent and which can wait. Most of all they are courteous, helpful, knowledgeable, and utterly professional. I highly recommend!
Business Owner replied on Aug 8, 2018:
Thanks for leaving us such a great review, Beth! We appreciate your continued business over the years, and we're looking forward to your next visit!
Raymond Puente, Owner
Aug 6, 2018
I had a flat tire that needed repair and a busy morning. They were great in offering to repair it and call me when it was ready. The installation of repaired tire was fast as was getting me processed and on with my day. Great service and kindness.
Business Owner replied on Aug 7, 2018:
Sally, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Raymond Puente, Owner
Jul 30, 2018
As always, great team and great experience.
Business Owner replied on Jul 30, 2018:
Thanks, Trent! We always love to receive great feedback. We'll pass your comments on to the team. Hope to see you soon!
Raymond Puente, Owner
Jul 30, 2018
Crystal assisted me with the cars this time and was great, Ryan was also there if she needed any assistance. I own 3 vehicles and only trust them working or checking them for me.
Business Owner replied on Jul 30, 2018:
Thanks, Dwayne! We always love to receive great feedback. We'll pass your comments on to the team. Hope to see you soon!
Raymond Puente, Owner
Jul 27, 2018
Appointment at 8 am had to wait an hour before they took my car in shop
Business Owner replied on Jul 27, 2018:
Thanks, Rick, for taking the time to share your feedback! We sincerely apologize for the delayed service you experienced. Hope to see you provide you with a better experience next time.
Raymond Puente, Owner
Jul 26, 2018
Excellent service.
Business Owner replied on Jul 27, 2018:
Patrick, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Raymond Puente, Owner
Jul 26, 2018
This is the store I always go to ever since the owner drove me to my house while my car was getting fixed.
Business Owner replied on Jul 26, 2018:
David, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Raymond Puente, Owner
Jul 25, 2018
Professional, efficient and quick service. Mike and Ryan are good people and excellent representatives of the company.
Business Owner replied on Jul 25, 2018:
Thanks for leaving us such a great review, Al! We hope that you have a great day!
Raymond Puente, Owner
Jul 25, 2018
Ryans great, been going to ur store for years
Business Owner replied on Jul 25, 2018:
Thanks, Mary! We truly appreciate your continued business over the years, and we're looking forward to your next visit!
Raymond Puente, Owner
Jul 17, 2018
Need more computer skills to be able to offer the best deal to clients
Business Owner replied on Jul 18, 2018:
Hello Adriana, we always love to receive great feedback. We'll pass your comments on to the team! We hope that you have a great day!
Raymond Puente, Owner
Jul 17, 2018
Manager Ryan is amazing I have been living in the area for two years going on three I only go to big O on Warner to get all in my car fixes worked on it will change his tires and he is always such an amazing person
Business Owner replied on Jul 17, 2018:
Ciara, thanks for sharing all the details about your experience with us! We hope to see you again soon.
Raymond Puente, Owner
Jul 11, 2018
Great service by manager Ryan
Business Owner replied on Jul 12, 2018:
Bala, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Raymond Puente, Owner
Jul 10, 2018
The folks at the Warner location in Ahwatukee, stayed till 5pm an hour after their posted closing hours on Sunday to put the two tires on my car. outstanding service and the price was right too
Business Owner replied on Jul 11, 2018:
Thanks for leaving us such a great review, Keith! We hope that you have a great day!
Raymond Puente, Owner