BIG O TIRES STORE

Store Address
15625 S Desert Foothills Pkwy
Phoenix, AZ 85048

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4.9 /5
207 reviews

Give Us a Call
(480) 460-6319

Email us
store004221@bigostores.com

Hours
Mon - Fri 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM

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* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Nov 15, 2018
Great Service!
Nov 12, 2018
excellent service
Business Owner replied on Nov 16, 2018:
Thanks for the great feedback! Hope to see you soon!
Raymond Puente, Owner
Nov 5, 2018
Great place to get your car worked on.
Business Owner replied on Nov 6, 2018:
Thanks so much for this great review! We appreciate your business and hope to see you back again in the future!
Raymond Puente, Owner
Oct 29, 2018
I know i can bring any of our vehicles (3) in our household to Big O and get a fair price and excellent service on any type of work on any of our vehicles. I recently brought my daughters "new" vehicle in for you guys to check it over before she totally committed to purchase it and i know you did a thorough job and recommended we change the 2 filters, which i agreed to.
Business Owner replied on Oct 30, 2018:
Thanks for leaving us such a great review, Salotti! It means so much to us to have earned your trust and loyalty in our business. Hope to see you soon!
Raymond Puente, Owner
Oct 24, 2018
Very much appreciated the same day service. I just needed to schedule routine maintenance and they offered to get it done that day. Always very friendly.
Business Owner replied on Oct 25, 2018:
Thanks, Angela, for taking the time to share your thoughts! We look forward to seeing you soon!
Raymond Puente, Owner
Oct 15, 2018
I have been coming here for years. They are always professional.
Business Owner replied on Oct 16, 2018:
Stacey, thanks for the great feedback! We appreciate your continued business and look forward to seeing you soon!
Raymond Puente, Owner
Oct 11, 2018
Accommodating, professional and friendly.
Business Owner replied on Oct 12, 2018:
Thanks, Artie, for taking the time to share your thoughts! We hope that you have a great day!
Raymond Puente, Owner
Oct 3, 2018
awesome as usual
Business Owner replied on Oct 7, 2018:
Thanks for the great comments, Kim! We hope that you have a great day!
Raymond Puente, Owner
Oct 1, 2018
Jon and Michael are always great to work with when I take my car in
Business Owner replied on Oct 5, 2018:
Andy, we're glad you had such a wonderful experience with us! Please reach out to us if there is anything else we can do for you! We hope that you have a great day!
Raymond Puente, Owner
Oct 1, 2018
Jon was excellent as always!
Business Owner replied on Oct 4, 2018:
Sharon, we are happy to hear that Jason was able to provide great service to you! Thank you and we look forward to your next visit!
Raymond Puente, Owner
Sep 22, 2018
This was outstanding service. John explained everything thoroughly and the time frame was excellent
Business Owner replied on Sep 22, 2018:
Thanks, Sharon! We look forward to seeing you soon!
Raymond Puente, Owner
Sep 20, 2018
Great customer service and very quick on patching my tire.
Business Owner replied on Sep 20, 2018:
Thanks, Michelle, for taking the time to share your thoughts! We hope that you have a great day!
Raymond Puente, Owner
Sep 20, 2018
I have been a customer of Big O for some time now. I have always found the staff very courteous and helpful...some actually going above and beyond. I was most impressed yesterday when I arrived for my 9 o'clock appointment and it was so busy there I couldn't even find a place to park my car! Figured I'd be there forever......particularly as I was there for wheel alignment, balance, and tire rotation.........Pleasantly surprised when my appointment time was honored.........and there was no charge for this service! Thank you Big O! Keep up the great work!
Business Owner replied on Sep 20, 2018:
Hello Joanne, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!
Raymond Puente, Owner
Sep 17, 2018
Great place to have work done on your vehicle.
Business Owner replied on Sep 18, 2018:
Thanks, Dan, for taking the time to share your thoughts! We are glad we could be of service to you. We look forward to seeing you again!
Raymond Puente, Owner
Sep 9, 2018
Again another good experience with John offering great customer service and getting everything done right and on time.
Business Owner replied on Sep 9, 2018:
Hello Tammy & Carlos, thank you for taking the time to let us know about your experience with John! Hope to see you soon!
Raymond Puente, Owner
Sep 5, 2018
Profesional Service.
Business Owner replied on Sep 5, 2018:
Thanks, Juan, for taking the time to share your thoughts! Hope to see you soon!
Raymond Puente, Owner
Aug 28, 2018
I was just in for a quick oil change and for them to check my brakes. I had to leave my car for a while but they were upfront about it. Also explained what was going on with my brakes.
Business Owner replied on Aug 29, 2018:
Hi Leanne, we are very happy to have provided you with such a positive experience! Thank you and we hope to be of service to you again!
Raymond Puente, Owner
Aug 27, 2018
The team was helpful and very courteous. However I came in for an oil change and left with a broken water pump. Jon explained it to me in great detail, that it must have been leaking over time, but I still cant wrap my head around how I went in without any drips on the floor in my garage and came out with it pouring out of my car like a faucet, especially since the water pump was replace with a new on just this past November at another mechanics facility. Thanks to Jon's extra time he put in explaining it to me, I did feel more confident in his team's ability to fix it right this time, but the whole ordeal, taking Uber to and from work, forking out $500 bucks unexpectedly was something I just wasnt prepared for. I will most likely go back to this location for my future oil needs, just hope I can come out without something else broken each time. :(
Business Owner replied on Aug 28, 2018:
Susan, thanks for sharing all the details about your experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. We hope that you have a great day!
Raymond Puente, Owner
Aug 23, 2018
awesome service!!!
Business Owner replied on Aug 25, 2018:
We always love to receive great feedback. We'll pass your comments on to the team! Thanks again!
Raymond Puente, Owner
Aug 14, 2018
Battery had to be ordered/delivered. It arrived and eorj completed within the estimated time.
Business Owner replied on Aug 16, 2018:
Randy, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Raymond Puente, Owner
Aug 14, 2018
Great place to get your car worked on.
Business Owner replied on Aug 16, 2018:
Thanks for the great feedback, Dan! We look forward to seeing you soon!
Raymond Puente, Owner
Aug 4, 2018
This is my third visit to Big O Tires in the Foothills. I am always greeted with a friendly smile, kept up to date to what is happening with my service and after every visit have left a very satisfied customer. I truly trust the workmanship and do not feel that I am being offered services which I don't need. I feel like a valued customer and trust the service I receive. Thank you Big O Tires!
Business Owner replied on Aug 5, 2018:
Nancy, thank you for taking the time to let us know about your experience! Please don't hesitate to reach out if there's anything additional we can do for you. Hope to see you soon!
Raymond Puente, Owner
Aug 2, 2018
Repair took a little longer than was quoted but I am grateful that Mike offered to arrange an Uber ride to an appointment. Repair (shocks) was done for price I was quoted and the car is riding smoother. Thank you!
Business Owner replied on Aug 3, 2018:
We appreciate your patience during your visit, Paul. Please let us know if there is anything we can do for you; we are more than happy to help!
Raymond Puente, Owner
Jul 31, 2018
Austin; reflected awesome customer service skills.
Business Owner replied on Jul 31, 2018:
Thanks, Frenche, for taking the time to share your thoughts about Austin! We hope that you have a great day!
Raymond Puente, Owner
Jul 27, 2018
Always so helpful and explain things very clearly!
Business Owner replied on Jul 27, 2018:
Thanks, Kara, for taking the time to share your thoughts! We hope that you have a great day!
Raymond Puente, Owner