BIG O TIRES STORE

Store Address
15625 S Desert Foothills Pkwy
Phoenix, AZ 85048

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4.9 /5
180 reviews

Give Us a Call
(480) 460-6319

Email us
store004221@bigostores.com

Hours
Mon - Fri 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM

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* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Jul 10, 2018
This is my goto place for automotive service
Business Owner replied on Jul 11, 2018:
Thanks, Larry, for taking the time to share your thoughts! We look forward to seeing you soon!
Raymond Puente, Owner
Jul 3, 2018
Kudos to Jon and other staff for a pleasant first visit to Big O Tires, on Desert Foothills in Ahwatukee! I will be back!
Business Owner replied on Jul 4, 2018:
Thanks for leaving us such a great review, Victoria! We look forward to seeing you soon!
Raymond Puente, Owner
Jun 27, 2018
Great service, very fast, Great Prices!!!
Business Owner replied on Jun 27, 2018:
Daniel, thanks for sharing all the details about your experience with us! We hope that you have a great day!
Raymond Puente, Owner
Jun 27, 2018
Love the early bird special deal.
Business Owner replied on Jun 27, 2018:
Thanks, Wendy, for taking the time to share your thoughts! We hope that you have a great day!
Raymond Puente, Owner
Jun 25, 2018
Excellent service at a fair price, always make you feel like your taking your car to a friend whos professional courteous and cares about your car and your friendship. I always recommend this Big O location
Business Owner replied on Jun 25, 2018:
Al, thanks for sharing all the details about your experience with us! We look forward to seeing you soon!
Raymond Puente, Owner
Jun 22, 2018
I have been bringing my vehicles to the Big O store on Desert Foothills Pkwy for years. Always great customer service and work that I can trust.
Business Owner replied on Jun 23, 2018:
Thanks for leaving us such a great review, Derek! Hope to see you soon!
Raymond Puente, Owner
Jun 18, 2018
The guys were quick and took care of me quickly.
Business Owner replied on Jun 18, 2018:
Thanks for leaving us such a great review, Jesse! We look forward to seeing you again soon!
Raymond Puente, Owner
Jun 7, 2018
Business Owner replied on Jun 13, 2018:
George, we are glad we could help! Thank you and we hope to be of service to you again!
Raymond Puente, Owner
May 29, 2018
Mike and the Big O fellas got my car in and out super fast. Always friendly and honest. Thank you for your quick service.
Business Owner replied on Jun 7, 2018:
We always love to receive great feedback. We'll pass your comments on to Mike and our team. We look forward to seeing you again!
Raymond Puente, Owner
May 28, 2018
Always very friendly and prompt.
Business Owner replied on Jun 5, 2018:
Angela, we're happy to hear you had such a positive experience with our team! Thank you and we hope to be of service to you again!
Raymond Puente, Owner
May 24, 2018
Always love taking my car to Big O Tires . Professional service and support.
Business Owner replied on May 31, 2018:
Thanks, Rich! We're glad to hear you always have a positive experience with our team! If we can assist you with anything more, please let us know!
Raymond Puente, Owner
May 21, 2018
Big O is our “go to” for service on all four of our vehicles. Michael is always helpful, often times, going out of his way to find solutions and options for whatever service problem we take to him. Highly recommend!
Business Owner replied on May 23, 2018:
Thanks, Bobbye, for taking the time to share your thoughts! We are happy to be your go to shop for all of your service needs! We look forward to seeing you soon!
Raymond Puente, Owner
May 17, 2018
The entire experience was excellent.
Business Owner replied on May 22, 2018:
Larry, thank you for taking the time to let us know about your visit! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope that you have a great day!
Raymond Puente, Owner
May 17, 2018
i had coupons for a free synthetic oil change. this time it cost $22+ when it was supposed to be free. what's going on there?
Business Owner replied on May 25, 2018:
Steve, thank you for your feedback! Please give us a call if you have any questions about services you received so that we can further assist you. We look forward to hearing from you soon!
Raymond Puente, Owner
May 15, 2018
John’s professionalism and courtesy are exemplary.
Business Owner replied on May 19, 2018:
Thanks, Steven, for taking the time to share your thoughts about John! We hope that you have a great day!
Raymond Puente, Owner
May 14, 2018
I have been bringing our 3 cars here for service for about 3 years now. friendly techs and they take time to explain services needed st a fair price.
Business Owner replied on May 16, 2018:
Thanks for leaving us such a great review, Tisha! We value your 3 years of business, and look forward to seeing you again!
Raymond Puente, Owner
May 10, 2018
Please thank EVERYONE that worked yesterday on their amazing service! I blew out my rear tire and rolled into the parking lot almost on the rim. I have never had anything like that happen before and they were all so friendly and helpful. It was an expensive day 4 tires later, but I'm so grateful they were there to help.
Business Owner replied on May 14, 2018:
Tracy, we're happy you found our staff to be so supportive during your experience here at Big O Tires. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Raymond Puente, Owner
May 9, 2018
This was the second great experience I've had at this store. Store Manager Michael Casarez and his staff are wonderful!
Business Owner replied on May 11, 2018:
Hi Colleen, we are very happy to have provided you with such a positive experience! Thank you, and we hope to be of service to you again!
Raymond Puente, Owner
May 7, 2018
Went above and beyond - providing rides and getting me in so fast plus you were a lot cheaper than next door small business.
Business Owner replied on May 8, 2018:
Kim, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Raymond Puente, Owner
May 7, 2018
They didn’t try to sell me thing I don’t need Did an inspection with my oil change They did recommend some service due to mileage but didn’t push it on me but rather said here’s the price let us know
Business Owner replied on May 8, 2018:
Dale, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Big O Tires. Thank you, and we hope to be of service to you again!
Raymond Puente, Owner
May 7, 2018
Great service and very reasonable!!!
Business Owner replied on May 8, 2018:
Kinnary, we're happy to hear you had such a positive experience with our team! We look forward to seeing you soon!
Raymond Puente, Owner
Apr 27, 2018
Jon was very helpful in finding some replacement tires for my vehicle. He provided multiple options on tires, answered and provided options on brake servicing and wheel alignment. We settled on type of tires, warranty, brake replacement and wheel alignment. Vehicle rides much better and with alignment stay on track. TJK
Business Owner replied on Apr 30, 2018:
Tim, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Raymond Puente, Owner
Apr 26, 2018
I worked with Patrick during my visit. He was very professional and I had a great service experience. My car was done well before I expected it and I was surprised to find my tires were shined when I picked it up. Patrick also entered a coupon in for my services without me asking. There was a recommendation for an additional service, but no pressure sales, which I appreciated. I told him I had to check my records and we'd do it next time if I find it hadn't been done by the dealer. I will be taking my wife's car there when she needs it serviced and I will also be taking mine back.
Business Owner replied on Apr 28, 2018:
Rich, we're happy you found our staff to be so supportive during your experience here at Big O Tires. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Raymond Puente, Owner
Apr 23, 2018
Always a pleasure coming to this location. The staff is very knowledgeable and friendly
Business Owner replied on Apr 23, 2018:
Fernando, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
Raymond Puente, Owner
Apr 18, 2018
Your service reps Michael and Patrick were very courteous and knowledgeable. Called me to let me know exactly what the repair would be and cost. All the parts , including a new battery in stock and my car was ready in 1 day. Great service and nice employees . I appreciate that because it's stressful having your car out of service! Thanks so much.
Business Owner replied on Apr 19, 2018:
Janet, we're happy you found our staff to be so supportive during your experience here at Big O Tires. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Raymond Puente, Owner