BIG O TIRES STORE

Store Address
1975 W Happy Valley Rd
Phoenix, AZ 85085

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4.9 /5
367 reviews

Give Us a Call
(623) 516-2446

Email us
store004200@bigostores.com

Hours
Mon - Fri 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 9:00 AM - 4:00 PM

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • State Inspections
  • Free Wi-Fi
  • Spanish Spoken Here
  • Customer Pick-Up / Drop-Off Service Offered
  • Separate Child Play Area
  • Complimentary Beverages Available
  • Air Conditioning
  • Complete Suspension (Shocks/Struts/Springs) and Driveline repair
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Feb 15, 2019
Excellent service
Business Owner replied on Feb 15, 2019:
Thanks, Ray! We look forward to seeing you soon!
Karl Gabbard, Owner
Feb 14, 2019
Your Service Advisor, Michael Gruentzel, assisted me. He explained the work that needed to be done on my vehicle. Was very professional and had a great personality. Have had a lot of work done on my vehicle at the Happy Valley location since it opened, and will continue to do business with your company.
Business Owner replied on Feb 15, 2019:
Thanks for the kind words! You really made our day. We look forward to seeing you soon!
Karl Gabbard, Owner
Feb 7, 2019
Everyone that helped me out was extremely friendly and helpful!
Business Owner replied on Feb 13, 2019:
Thanks for the great feedback, Daniel! We're so pleased to hear you had such a wonderful experience with our team. We look forward to seeing you again soon!
Karl Gabbard, Owner
Feb 4, 2019
Always great service at this location.
Business Owner replied on Feb 10, 2019:
Thanks, Ian, for taking the time to share your thoughts! We're pleased to see that we have been able to provide a consistently excellent experience for you. We hope that you have a great day!
Karl Gabbard, Owner
Jan 30, 2019
I gave 4 stars instead of 5 ( would have given 4 1/2 if it would have allowed) because of the promise time. I came alone had no ride and was stranded. Wales over to restaurant and came back 15 minutes after promised time, still had to wait 45 more minutes. Otherwise experience was great. Staff up front were professional, nice, and very helpful.
Business Owner replied on Feb 5, 2019:
Thanks, Teresa, for taking the time to share your thoughts! We apologize for the delay in service. We hope to make your next visit a five star experience!
Karl Gabbard, Owner
Jan 28, 2019
Michael was friendly and professional. He made my car service an easy addition to my day.
Business Owner replied on Feb 3, 2019:
Thanks for the great feedback, Allicia! We're so pleased to hear that you enjoyed your visit with Michael and our team. Hope to see you again soon!
Karl Gabbard, Owner
Jan 23, 2019
Michael Gruentzel treated me great and was very professional.
Business Owner replied on Jan 24, 2019:
Thanks, Zach, for taking the time to share your thoughts! We're so pleased to hear that you enjoyed your visit with Michael. Hope to see you again soon!
Karl Gabbard, Owner
Jan 18, 2019
Always had real good experiences at this Big O location, and will continue to come back for service.
Business Owner replied on Jan 21, 2019:
Thanks, Kerry, for taking the time to share your thoughts! We look forward to seeing you soon!
Karl Gabbard, Owner
Jan 9, 2019
I always get great service, and all the staff is professional and friendly!
Dec 31, 2018
Brought my Fiances car in last week. It needed new tires, an alignment and an oil change. Was so happy with the service and experience, I am back today with my car for an alignment and oil change. Super friendly staff! Thank you guys.
Business Owner replied on Jan 4, 2019:
Sarah, thank you for taking the time to let us know about your experience!
Karl Gabbard, Owner
Dec 24, 2018
This was a fairly big ticket item and labor intensive. Was done in 2 days with new tires. Excellent job and great tires. Drives like a dream.
Business Owner replied on Dec 26, 2018:
Hello Melinda, thank you for taking the time to let us know about your experience! We're so pleased to hear that we were able to help you out. We are always more than happy to assist you if anything else comes up. Take care!
Karl Gabbard, Owner
Dec 24, 2018
Always Excellent service
Business Owner replied on Dec 26, 2018:
Thanks, Teresa, for taking the time to share your thoughts! We're pleased to see that we have been able to provide a consistently excellent experience for you. We look forward to seeing you soon!
Karl Gabbard, Owner
Dec 24, 2018
I brought my car in for an oil change and was greeted cordially when I stepped up to the desk. I was told of all that would be done along with the oil change to have a complete check up for my car. It was an 1 1/2 appointment which seemed a little long since I had an 8 am appointment. Very pleasant staff.
Business Owner replied on Dec 26, 2018:
Hello Jody, thank you for taking the time to let us know about your experience! We will absolutely do our best to refine our speed of service moving forward. Hope to see you soon!
Karl Gabbard, Owner
Dec 21, 2018
I always experience excellent customer service at Big O . Even when it's very busy. Love and trust this business
Business Owner replied on Dec 24, 2018:
We're glad to hear you always have an excellent experience with us! We appreciate your business and look forward to your next visit!
Karl Gabbard, Owner
Dec 20, 2018
Great job. Thank you
Business Owner replied on Dec 23, 2018:
Hello John, thanks for the great feedback! If you're ever in need of more help, please let us know. Take care!
Karl Gabbard, Owner
Dec 20, 2018
They tried to sell me something I didn’t need place isn’t clean
Business Owner replied on Dec 12, 2018:
Thank you so much for leaving this rating and review! We will be sure to pass along your comments to the team. If you have any questions or concerns please call us! We sincerely value your business and hope to see you soon.
Karl Gabbard, Owner
Dec 19, 2018
Thanks for the quick service!!
Business Owner replied on Dec 23, 2018:
We're glad everything was completed so quickly! Please don't hesitate to reach out if there's anything additional we can do for you.
Karl Gabbard, Owner
Dec 19, 2018
I can’t believe it was free!
Business Owner replied on Dec 22, 2018:
Thanks, Ryan, for taking the time to share your thoughts! We look forward to seeing you soon!
Karl Gabbard, Owner
Dec 13, 2018
Keep up the Excellent work
Business Owner replied on Dec 14, 2018:
Thanks for the great feedback! We look forward to seeing you soon!
Karl Gabbard, Owner
Dec 10, 2018
Work completed on time.
Business Owner replied on Dec 12, 2018:
Thanks, Terry, for taking the time to share your thoughts! Hope to see you soon!
Karl Gabbard, Owner
Dec 10, 2018
Went in to ask for quotes and they said that I could be seen now. Give them a great big thumbs up.good job.
Business Owner replied on Dec 12, 2018:
We always love to receive great feedback. We'll pass your comments on to the team! We hope that you have a great day!
Karl Gabbard, Owner
Dec 6, 2018
This store's staff are amazing and I don't get impress easily when it comes to customer service but Zach was so professional and knowledgeable I felt safe leaving my car in their hands! Definitely coming back to this store.
Business Owner replied on Dec 11, 2018:
Thanks, Shant, for taking the time to share your thoughts! We're so pleased to hear that you enjoyed your visit with Zach and our team. We look forward to seeing you soon!
Karl Gabbard, Owner
Dec 6, 2018
Love the Service, they don’t try to upsell on Service you don’t need, Love the Honesty
Business Owner replied on Dec 9, 2018:
Thanks for leaving us such a great review, Ron and Rachel! It means so much to us to have earned your trust and loyalty in our business. We look forward to seeing you soon!
Karl Gabbard, Owner
Dec 3, 2018
We always receive fast & friendly service at this Big O tire store.
Business Owner replied on Dec 6, 2018:
Hello Lister, thank you for taking the time to let us know about your visit! We're pleased to see that we have been able to provide a consistently excellent experience for you. Hope to see you soon!
Karl Gabbard, Owner
Nov 30, 2018
I was a walk in and they were able to squeeze me in for a oil change. Always great service here.
Business Owner replied on Dec 5, 2018:
Brian, thank you for taking the time to let us know about your experience! We are glad we could be of service to you. We look forward to seeing you soon!
Karl Gabbard, Owner