BIG O TIRES STORE

Store Address
7690 E State Route 69
Prescott Valley, AZ 86314

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4.9 /5
134 reviews

Give Us a Call
(928) 772-1176

Email us
store004225@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • Free Wi-Fi
  • Customer Pick-Up / Drop-Off Service Offered
  • Complimentary Beverages Available
  • Full Diagnostic and Mechanical/Engine Repairs
  • Air Conditioning
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Mar 20, 2019
He’s cool
Mar 18, 2019
Honest service..
Business Owner replied on Mar 19, 2019:
We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!
Raymond Puente & Russell Lease, Owners
Mar 14, 2019
I am always met with courtesy and professionalism. The assigned task is always done correctly.
Business Owner replied on Mar 19, 2019:
Hello Avraham, thank you for sharing your positive experience! We're so pleased to hear that you enjoyed your visit with our team. We look forward to seeing you again soon!
Raymond Puente & Russell Lease, Owners
Mar 11, 2019
Outstanding service, price, & product.
Business Owner replied on Mar 17, 2019:
Thanks, John, for taking the time to share your thoughts! Your satisfaction is our top priority so we are pleased to hear that you enjoyed your experience with us. Hope to see you again soon!
Raymond Puente & Russell Lease, Owners
Mar 10, 2019
Great service every time
Business Owner replied on Mar 14, 2019:
Thanks for the great feedback, Mark! We're pleased to see that we have been able to provide a consistently excellent experience for you. We look forward to seeing you again soon!
Raymond Puente & Russell Lease, Owners
Mar 6, 2019
One of your employees, Brian Douglas, was extremely helpful, very honest and polite when I pulled in to get my tires some air. As he was filling them up, he told me that one of my tires had a leak and asked if I wanted to come in so he could look at it. Since I was going to an appointment, I had to decline.
Business Owner replied on Mar 8, 2019:
Shannon, thank you for taking the time to highlight a key member of our staff! We're glad to know they’ve been able to contribute to your positive experience with us. We hope that you have a great day!
Raymond Puente & Russell Lease, Owners
Mar 3, 2019
Brian was very kind and patient. My daughter is new to the road and Brian took his time made us feel right at home. Great Service, Great team, And most of all Great Prices. Thank you Brian and your team. We will be back :)
Business Owner replied on Mar 6, 2019:
Thanks for leaving us such a great review, Natalie! We're pleased to hear that you and your daughter enjoyed your experience with Brian and our team. We look forward to seeing you again soon!
Raymond Puente & Russell Lease, Owners
Feb 25, 2019
Manny is my boy! I reached out to him with an issue to do with some tires and he found me a tire right in my budget, got it delivered to the store, got it mounted and balanced and hooked me up good. My go to tire guy in town now.
Business Owner replied on Feb 26, 2019:
Thanks, Roger, for taking the time to share your experience with us! We are happy to hear that Manny was able to find you a tire and service that fit into your budget. We look forward to seeing you again soon!
Raymond Puente & Russell Lease, Owners
Feb 25, 2019
The crew at Big O Prescott Valley is courteous and efficient. I have always been satisfied with the service and value that I receive there.
Business Owner replied on Feb 26, 2019:
Thanks, Jeff, for taking the time to share your thoughts! We are happy to hear that our team provided you with courteous and efficient service. We look forward to seeing you again soon!
Raymond Puente & Russell Lease, Owners
Feb 23, 2019
I was back for an alignment check. the team did a great job. Took only a bit longer than I thought.
Business Owner replied on Feb 25, 2019:
Thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you.
Raymond Puente & Russell Lease, Owners
Feb 19, 2019
.
Business Owner replied on Feb 21, 2019:
Thanks for the great rating, Darby! Hope to see you again!
Raymond Puente & Russell Lease, Owners
Feb 6, 2019
Great and fast service.
Business Owner replied on Feb 12, 2019:
Thanks for the great feedback, Quentinn! We're so pleased to hear that everything was completed quickly and to your satisfaction. Hope to see you soon!
Raymond Puente & Russell Lease, Owners
Feb 5, 2019
I dealt with Brian and he was super knowledgeable in his field of work and knew exactly what I needed. He listened to me and made suggestions when needed and I felt like this is my new tire shop from now on based on my first experience at BIG O TIRES Prescott Valley
Business Owner replied on Feb 12, 2019:
Hello Andy, thank you; we appreciate your feedback! We're so pleased to hear you had such a wonderful experience with Brian and our team. We look forward to seeing you again soon!
Raymond Puente & Russell Lease, Owners
Feb 4, 2019
thanks guy's 5☆☆☆☆☆ & 5 (:
Business Owner replied on Feb 10, 2019:
Hello Cindy, we appreciate the five star rating! If there is anything else that we can do for you, please don't hesitate to reach out! Have a wonderful day.
Raymond Puente & Russell Lease, Owners
Feb 4, 2019
I came in N for a alignment checkup the man at the counter said they were backed up and going to be to do three hours so I walk to get breakfast and he called me and 75 minutes and said the alignment has been done it's within Factory standards and I felt the really good that that it wasn't going to be to do 3 hours and that they just say service me very well very happy
Business Owner replied on Feb 10, 2019:
Hello Victor, thank you for taking the time to let us know about your experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Raymond Puente & Russell Lease, Owners
Jan 28, 2019
The store manager was very friendly and up front about my tires. I had to wait a long time, but the store was very busy...so it was fine. I received a special deal for an extra tire, plus a gift certificate.
Business Owner replied on Feb 4, 2019:
Hello Judy, thank you for taking the time to let us know about your experience with our team! Feel free to reach out to us if you need anything further. Have a wonderful day!
Raymond Puente & Russell Lease, Owners
Jan 21, 2019
The work is good, the prices are fair, and the business seems "ethical". I had been looking for a rather close nearby auto service center for several years that I felt I could trust for my 2 vehicles. This after being unhappy with the previous auto service centers in the community that I thought I could trust, I thought I would try out Big O. I live off Hwy 69 in between the 2 towns of Prescott and Prescott Valley that has the Big O centers being equally 5 miles from my home. I went to the Prescott Valley location last week for repair work that I needed for my P/U. After the work was done at the Prescott Valley shop to replace the timing belt and water pump, I had some screeching and I had to come back the next day to have an alternator belt replaced. On that day, I had to wait around for 6-7 hours due to the shop being busy and the shop having some difficulty changing the serpentine belt that was inside of 2 other belts. Thus, the one thing that the Big O in PV really could improve on is keeping the customers better informed as to when the service can begin, the progress of the work being done, and when it will be done. I know that the PV shop was busy on Friday 1.18.2019 for follow up work but it would have helped me if that shop could have let me know how long I would have to wait which ended up being there 3 hours before they could start working on my P/U and 2 hours for the work on the P/U for a total of 5 hours. (I had to sit or stay around the area for because my wife was not able to drive to pick me up or bring me back to the shop because of having injuries preventing her from being able to drive.) I just went to the Prescott shop today 1.21.2019 and they immediately addressed the screeching problem and fixed it. They were courteous and responsive to my concern. FYI…. I know autos since my early teens because my father was a self-employed garage mechanic and I learned how to work on autos... minor or major. I just am not able to do it due to age (70) and not having the right auto repair equipment and tools. We appreciate what Big O can do for us and we will make it “our” auto service center for the years to come.
Business Owner replied on Jan 23, 2019:
Hello Jack, thanks for sharing all the details about your experience with us! We will pass your comments along to our team. Please let us know if there is anything else we can do for you; we are more than happy to help!
Raymond Puente & Russell Lease, Owners
Jan 21, 2019
Will come back
Business Owner replied on Jan 23, 2019:
Thanks, James, for taking the time to share your thoughts! We look forward to seeing you again soon!
Raymond Puente & Russell Lease, Owners
Jan 17, 2019
Great staff and service at this store! I frequently recommend when tires and service are needed.
Business Owner replied on Jan 20, 2019:
Hello David, thank you for taking the time to let the world know about your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!
Raymond Puente & Russell Lease, Owners
Jan 14, 2019
The guys a Big O always willing to help.
Business Owner replied on Jan 16, 2019:
Thanks for leaving us such a great review, Dalene! We look forward to seeing you soon!
Raymond Puente & Russell Lease, Owners
Jan 5, 2019
I thing the guys @ P V BIG O know what they late doing, & gave me confidence in their work.
Business Owner replied on Jan 8, 2019:
Victor, thanks for sharing all the details about your experience with us! We pride ourselves on our knowledgeable team, and we will definitely forward these kind words onto the team. We hope that you have a great day!
Raymond Puente & Russell Lease, Owners
Dec 21, 2018
service provided
Business Owner replied on Dec 23, 2018:
Thank you for the wonderful rating, Bob! We are always more than happy to assist you if anything else comes up. Take care!
Raymond Puente & Russell Lease, Owners
Dec 12, 2018
Great job guys as usual 👍
Business Owner replied on Dec 13, 2018:
Thanks for leaving us such a great review, Tim! Your satisfaction is our top priority so we are pleased to hear that you enjoyed your experience with us. We hope that you have a wonderful day!
Raymond Puente & Russell Lease, Owners
Dec 10, 2018
The guys jumped right on vehicle and had me out the door ASAP.
Business Owner replied on Dec 12, 2018:
Thanks for the great comments! We look forward to seeing you soon!
Raymond Puente & Russell Lease, Owners
Nov 30, 2018
Nothing
Business Owner replied on Dec 5, 2018:
Roger, we are very happy we could provide you with a positive experience! Hope to see you again!
Raymond Puente & Russell Lease, Owners