BIG O TIRES STORE

Store Address
7690 E State Route 69
Prescott Valley, AZ 86314

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4.9 /5
105 reviews

Give Us a Call
(928) 772-1176

Email us
store004225@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • Free Wi-Fi
  • Customer Pick-Up / Drop-Off Service Offered
  • Complimentary Beverages Available
  • Full Diagnostic and Mechanical/Engine Repairs
  • Air Conditioning
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Nov 16, 2018
The service was 150% the waiting time is always to long. Other than that everything was good.
Nov 16, 2018
they went the extra mile working on my 55 chevy front end alignment.
Nov 11, 2018
Great experience today getting a oil change. Being a veteran my oil change cost me almost nothing. Thank you very much
Business Owner replied on Nov 13, 2018:
Hello Charlie, thank you for taking the time to let us know about your experience! We appreciate the wonderful feedback. Hope to see you again soon!
Raymond Puente & Russell Lease, Owners
Nov 7, 2018
NO problems or complaints. Came in with a slow leaking tire, which they repaired at no charge. Also, I had a loose computer system causing a rattle, they tightened the mount, also at no charge. Will keep using Big O Tires in the future.
Business Owner replied on Nov 8, 2018:
Thanks, Rich, for taking the time to share your thoughts! We are glad we could be of service to you. We look forward to seeing you soon!
Raymond Puente & Russell Lease, Owners
Nov 2, 2018
Hello.I was talking with a young man named Richard after he put tires on my car. He was so nice and polite and extremely professional. I appreciated visiting with someone who likes what they do and talked great about his co workers ,you dont see that often with younger people these days. Usually people look or act like they would rather be any other place. He was very refreshing to speak to. Thank you for the great service! I will be back for sure and hope Richard will be available to request!
Business Owner replied on Nov 5, 2018:
Jessy, thank you for taking the time to let us know about your experience! We look forward to seeing you again soon!
Raymond Puente & Russell Lease, Owners
Oct 4, 2018
Great service
Business Owner replied on Oct 7, 2018:
Hello Javier, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Hope to see you soon!
Raymond Puente & Russell Lease, Owners
Oct 1, 2018
I was very pleased with the service and how courteous everyone was. I will go back when need service on my car. They were on time! Yay!
Business Owner replied on Oct 5, 2018:
Thanks, Lupe, for taking the time to share your thoughts! We look forward to seeing you soon!
Raymond Puente & Russell Lease, Owners
Oct 1, 2018
On this occasion, I just need a spare tire ordered from your warehouse and then have that mounted on my rim. I had gone to one of you competitors first. Here I am a week later and they still haven't called to say it was in. Obviously it didn't get ordered. Your staff told me the tire would be in the next day. It was. And when I brought my wheel in, it was immediately taken into the bay, mounted and balanced. Now that's service. I was thrilled having to pay shipping charges. But your price was the same as your competitor and the service couldn't have been better.
Business Owner replied on Oct 4, 2018:
Rick, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Raymond Puente & Russell Lease, Owners
Sep 27, 2018
made an appointment to have the tires balanced on my truck. Fast service, It was done within an hour.
Business Owner replied on Sep 30, 2018:
Thanks for leaving us such a great review, Chris! We're so pleased to hear that everything was completed quickly and to your satisfaction. Hope to see you soon!
Raymond Puente & Russell Lease, Owners
Sep 25, 2018
As this Big O is getting more and more popular, I am always impressed by how polite and patient the staff is however busy they are, and also how quickly they complete services. I recommend this Big O to everybody, and I'm sure it must be one of the best in Arizona, if not the whole country.
Business Owner replied on Sep 25, 2018:
Thanks, June, for taking the time to share your thoughts! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. We hope that you have a great day!
Raymond Puente & Russell Lease, Owners
Sep 18, 2018
In and out in 1/2 hour...
Business Owner replied on Sep 18, 2018:
Thanks for leaving us such a great review, Jean! We look forward to seeing you soon!
Raymond Puente & Russell Lease, Owners
Sep 14, 2018
Job took much longer than I was told and they overfilled my oil. That's not too uncommon for most places, but generally the customer service was acceptable and with Big O's discounts I will return.
Business Owner replied on Sep 14, 2018:
Doug, thank you for taking the time to let us know about your experience! We hope that you have a great day.
Raymond Puente & Russell Lease, Owners
Sep 10, 2018
Very friendly and accommodating!
Business Owner replied on Sep 11, 2018:
Debbie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Big O Tires. Thank you and we hope to be of service to you again!
Raymond Puente & Russell Lease, Owners
Aug 30, 2018
The service writer was very professional and courteous....great store
Business Owner replied on Aug 30, 2018:
Thanks for the great comments, Patrick! Hope to see you soon!
Raymond Puente & Russell Lease, Owners
Aug 29, 2018
Car runs great after all the work they put in.
Business Owner replied on Aug 29, 2018:
Thanks, Jerimee, for taking the time to share your thoughts! We hope that you have a great day!
Raymond Puente & Russell Lease, Owners
Aug 7, 2018
Fantastic and super friendly service!
Business Owner replied on Aug 8, 2018:
Thanks, Cas, for taking the time to share your thoughts! We hope that you have a great day!
Raymond Puente & Russell Lease, Owners
Aug 7, 2018
The service rep recognized my problem, addressed it, and corrected the problem. I'm very happy with the service.
Business Owner replied on Aug 8, 2018:
Jim, thank you for taking the time to let us know about your experience! Your satisfaction is our top priority. We look forward to seeing you soon!
Raymond Puente & Russell Lease, Owners
Aug 6, 2018
When I checked in my car for service they told me how long it would take to do the work and they were done about 10 minutes ahead of time. I really appreciate the work getting done in a timely manner. Also there was a mix up on my bill when I realized it I went back to pay what I owed and they said don't worry about it it was our mix up and thanks for coming back in. I ask a couple of times if they were sure that I would be more the happy to pay and they said that's OK don't worry about it . They certainly have my business in future. Ann Pasbrig.
Business Owner replied on Aug 7, 2018:
Ann, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Raymond Puente & Russell Lease, Owners
Jul 28, 2018
I'm a regular customer. The service is reliable, and the staff is polite and professional.
Business Owner replied on Jul 28, 2018:
Thanks for the great feedback! We sincerely value your business and look forward to seeing you soon!
Raymond Puente & Russell Lease, Owners
Jul 17, 2018
An Extremely Positive and Enjoyable experience. Professionalism from the moment you walk through the front door to the moment your vehicle is ready and you drive away
Business Owner replied on Jul 18, 2018:
Thanks, Glenn, for taking the time to share your thoughts! We look forward to seeing you soon!
Raymond Puente & Russell Lease, Owners
Jul 2, 2018
OMG!!! These people are awesome.... From the Front Counter (Brian, Mike, and of course Russell) service Techs Kevin and Zach let me stand out and annoy them while working on my multiple vehicles. They purposefully pointed out a booboo that they had made and fixed it. I trust very few people with my vehicles but these guys are keepers. we travel from Tucson to get tire and suspension work done here at the Prescott Valley location.
Business Owner replied on Jul 3, 2018:
Hello, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Raymond Puente & Russell Lease, Owners
Jun 30, 2018
So far I have been very happy with Big O Tires. I first went there just for tires, but was pleased to find that they do everything. Very convenient and everyone who works there is pleasant and seems happy to be there.
Business Owner replied on Jun 30, 2018:
Thanks for leaving us such a great review, June! If you have any further questions, please don't hesitate to reach out! We hope that you have a wonderful day!
Raymond Puente & Russell Lease, Owners
Jun 25, 2018
My first visit to this store. I will be back.
Business Owner replied on Jun 26, 2018:
Chuck, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Raymond Puente & Russell Lease, Owners
Jun 25, 2018
Thanks
Business Owner replied on Jun 26, 2018:
Thanks for the great 4-star rating! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing.
Raymond Puente & Russell Lease, Owners
Jun 23, 2018
These guys are great! Never overcharge or up sell. I know they will take good care of my vehicle.
Business Owner replied on Jun 23, 2018:
Thanks for the great feedback! We hope that you have a great day!
Raymond Puente & Russell Lease, Owners