BIG O TIRES STORE

Store Address
1315 Iron Springs Rd
Prescott, AZ 86305

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4.9 /5
263 reviews

Give Us a Call
(928) 776-1111

Email us
store004022@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Sep 17, 2018
I have been a customer of Big O, for seven years. The shop has never let me down, and has gone the extra mile, when my car has had emergency needs.
Business Owner replied on Sep 18, 2018:
Hi Gary, thank you for taking the time to let us know about your experience! It means so much to us to have earned your trust and loyalty in our business. We look forward to seeing you soon!
Jeff Anderson, Owner
Sep 12, 2018
Awesome service
Business Owner replied on Sep 13, 2018:
Thanks for the great feedback, Debra! We look forward to seeing you soon!
Jeff Anderson, Owner
Sep 3, 2018
It was good service. I just feel that my husband gets better service than I do. Of course, that may be because he purchases the tires and I go in for the service.
Business Owner replied on Sep 5, 2018:
Thanks for leaving us such a great review, Debbie! We hope that you have a great day!
Jeff Anderson, Owner
Aug 27, 2018
As a customer, it was thoughtful of Big O to offer a complimentary tire rotation and balance.
Business Owner replied on Aug 28, 2018:
William, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jeff Anderson, Owner
Aug 24, 2018
I recently went into Big O to have them do whatever was necessary to my car as a friend was coming from another country and I would be doing a lot of driving showing her around. Mike took his time looking at my record on the computer and explaining in detail all the things that "might" be necessary. He checked under the hood for a label/tag that might indicate my timing belt had been replaced since I have 135,000 miles on the car, and there was none. I made an appointment to have that done. I told my son what I was going to do and explained how much it was going to cost. He told me I could get it done cheaper somewhere else. I explained that Big O had always taken care of my car and was always honest with me. When I went in to have the new timing belt put in, Mike met me at the door saying he had good news. He had researched and discovered my car has a timing chain and did not need to be replaced. How honest is that??? They took my car in, checked it over and Mike called me to tell me what may need to be done. I told him to go ahead and complete the work. They texted me when the work was complete. When I get a new car next year, Big O will be the company/store to care for it, as well. They are honest, dependable, reasonable and respectful when dealing with their customers.
Business Owner replied on Aug 25, 2018:
Nancee, thanks for sharing all the details about your experience with us! We hope that you have a great day!
We look forward to seeing you soon!
Jeff Anderson, Owner
Aug 22, 2018
I recently bought 6 tires for my truck and had it aligned,I showed up a day earlier that planed due to changes in my schedule. They were swamped but fit me in anyway,so i had time to see what goes on in the shop and was very pleased. I have spent me professional life working in shops and what i saw here was EXACTLY what I wanted when I worked at a shop! The crews moral was high their cooperation and coordination were great, being a walk in on a very busy day meant that it took a while to get me in and out and everyone from top to bottom was apologetic for the wait even though it was no me not them.I'm going back today to have my front rotors turned as that is the last thing on my to do list for my 50 year old truck..................I have found my go to shop in Prescott and will recommend them to my friends and family.
Business Owner replied on Aug 23, 2018:
Steve, thanks for sharing all the details about your experience with us! We look forward to seeing you soon!
Jeff Anderson, Owner
Aug 13, 2018
prompt and good service as always Mike is the best !
Business Owner replied on Aug 15, 2018:
Alex, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know! We hope that you have a great day!
Jeff Anderson, Owner
Aug 5, 2018
My name is Dyan, not Darlene. Big O came in with the lowest bid of 3 and it honored a $25 off coupon. Thanks for the free chilled water. My only negative is that the interior of the store oppressively smells of tires. Better air circulation? Dyan Harper
Business Owner replied on Aug 5, 2018:
Hello Dyan, we always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Jeff Anderson, Owner
Jul 30, 2018
Good service.
Business Owner replied on Jul 30, 2018:
Thanks for the great 4-star rating! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing.
Jeff Anderson, Owner
Jul 23, 2018
My name is actually Laura. I love your store and will continue coming here for my cars needs.
Business Owner replied on Jul 24, 2018:
Thanks for leaving us such a great review, Laura! We look forward to seeing you soon!
Jeff Anderson, Owner
Jul 20, 2018
I had a great experience! Friendly staff and great service.
Business Owner replied on Jul 21, 2018:
Carrie, thanks for sharing all the details about your experience with us! Thanks again!
Jeff Anderson, Owner
Jul 18, 2018
**Thank you Jim, Anthony, Ken, and all the Staff there...You are the Best!...Thank you for your caring service and interest in helping all my needs for my automobile...All The Best to All of you...
Business Owner replied on Jul 19, 2018:
Thanks, Paul for taking the time to share your thoughts! We look forward to seeing you soon!
Jeff Anderson, Owner
Jul 18, 2018
I was told by the female cashier that I would receive a quote by email on Monday for replacing a strut. Never got it. Still waiting...Dyan Harper email at dyanandtom18@gmail.com
Business Owner replied on Jul 19, 2018:
Hello Dyan, thank you for taking the time to leave us this feedback. If there are any further issues or questions, please call your local Big O's Service Department and we will do our best to resolve things to your satisfaction. Hope to hear from you soon!
Jeff Anderson, Owner
Jul 17, 2018
was given an estimate wait time of 1:15...done in 20 min
Business Owner replied on Jul 18, 2018:
Robin, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Jeff Anderson, Owner
Jul 12, 2018
I was satisfied.
Business Owner replied on Jul 13, 2018:
Christy, thank you for taking the time to let us know about your experience! Hope to see you soon!
Jeff Anderson, Owner
Jul 12, 2018
I love big 0 and my only complaint Is when having my cash in your hand I suggest I be your only task till you complete my transaction....multi-tasking in this environment is a must but I want a eye contact experience when I pay....when your done you can carry on conversations with others
Business Owner replied on Jul 13, 2018:
Thank you for leaving this great feedback. We will take your comments into consideration and work towards a resolution to improve for the near future. We sincerely value your business and look forward to your next visit!
Jeff Anderson, Owner
Jul 2, 2018
Great team!
Business Owner replied on Jul 3, 2018:
Thanks, Tambra, for taking the time to share your thoughts! We hope that you have a great day!
Jeff Anderson, Owner
Jun 28, 2018
A friend recommended me to this location. I've been here a couple of times, and I have also been recommending them to everyone! Excellent place....even though I hate paying for car repairs!!
Business Owner replied on Jun 29, 2018:
Thanks for leaving us such a great review, Doreen! We look forward to seeing you soon!
Jeff Anderson, Owner
Jun 28, 2018
hi Guys at Big O in Prescott!! Eventhough I wasn't the one to bring in my Mustang.. I know you are always giving the best service possible!! Wouldn't go anywhere else. Okay... so I guess you can still call me Darlene if you want!! But, maybe you want to change it :)
Business Owner replied on Jun 28, 2018:
Hello Wendy, we always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Jeff Anderson, Owner
Jun 22, 2018
I came in because my brakes started making funny noises and did not feel right. The mechanic took a look and suggested that I take the truck back to the dealer as it only had 34,000 miles on it and the brakes were metal on metal. I appreciated Big "O's" honesty and took it to the local dealer who is evaluating what went wrong with a near new trucks brake system.
Business Owner replied on Jun 23, 2018:
We always love to receive great feedback. We'll pass your comments on to the team! Thanks again!
Jeff Anderson, Owner
Jun 22, 2018
Second time I have been in and always been treated well. Definitely will refer people....
Business Owner replied on Jun 22, 2018:
Nancy, thank you for taking the time to let us know about your wonderful experience! We hope that you have a great day!
Jeff Anderson, Owner
Jun 22, 2018
They are always wonderfull
Business Owner replied on Jun 22, 2018:
Thanks for the great comments! We're glad to hear we delivered such a wonderful experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day!
Jun 20, 2018
Balance still needs work.
Business Owner replied on Jun 20, 2018:
Thanks, Steven, for taking the time to share your thoughts! Please do not hesitate to reach out if there is anything else we can do for you. We hope that you have a great day!
Jeff Anderson, Owner
Jun 19, 2018
Excellent service company, I highly recoment.
Business Owner replied on Jun 19, 2018:
Thanks for the great feedback! Hope to see you soon!
Jeff Anderson, Owner
Jun 18, 2018
Felt like family
Business Owner replied on Jun 19, 2018:
Thanks for leaving us such a great review, Cindi! We look forward to seeing you soon!
Jeff Anderson, Owner