BIG O TIRES STORE

Store Address
1315 Iron Springs Rd
Prescott, AZ 86305

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4.9 /5
248 reviews

Give Us a Call
(928) 776-1111

Email us
store004022@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Jul 12, 2018
I was satisfied.
Business Owner replied on Jul 13, 2018:
Christy, thank you for taking the time to let us know about your experience! Hope to see you soon!
Jeff Anderson, Owner
Jul 12, 2018
I love big 0 and my only complaint Is when having my cash in your hand I suggest I be your only task till you complete my transaction....multi-tasking in this environment is a must but I want a eye contact experience when I pay....when your done you can carry on conversations with others
Business Owner replied on Jul 13, 2018:
Thank you for leaving this great feedback. We will take your comments into consideration and work towards a resolution to improve for the near future. We sincerely value your business and look forward to your next visit!
Jeff Anderson, Owner
Jul 2, 2018
Great team!
Business Owner replied on Jul 3, 2018:
Thanks, Tambra, for taking the time to share your thoughts! We hope that you have a great day!
Jeff Anderson, Owner
Jun 28, 2018
A friend recommended me to this location. I've been here a couple of times, and I have also been recommending them to everyone! Excellent place....even though I hate paying for car repairs!!
Business Owner replied on Jun 29, 2018:
Thanks for leaving us such a great review, Doreen! We look forward to seeing you soon!
Jeff Anderson, Owner
Jun 28, 2018
hi Guys at Big O in Prescott!! Eventhough I wasn't the one to bring in my Mustang.. I know you are always giving the best service possible!! Wouldn't go anywhere else. Okay... so I guess you can still call me Darlene if you want!! But, maybe you want to change it :)
Business Owner replied on Jun 28, 2018:
Hello Wendy, we always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Jeff Anderson, Owner
Jun 22, 2018
I came in because my brakes started making funny noises and did not feel right. The mechanic took a look and suggested that I take the truck back to the dealer as it only had 34,000 miles on it and the brakes were metal on metal. I appreciated Big "O's" honesty and took it to the local dealer who is evaluating what went wrong with a near new trucks brake system.
Business Owner replied on Jun 23, 2018:
We always love to receive great feedback. We'll pass your comments on to the team! Thanks again!
Jeff Anderson, Owner
Jun 22, 2018
Second time I have been in and always been treated well. Definitely will refer people....
Business Owner replied on Jun 22, 2018:
Nancy, thank you for taking the time to let us know about your wonderful experience! We hope that you have a great day!
Jeff Anderson, Owner
Jun 22, 2018
They are always wonderfull
Business Owner replied on Jun 22, 2018:
Thanks for the great comments! We're glad to hear we delivered such a wonderful experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day!
Jun 20, 2018
Balance still needs work.
Business Owner replied on Jun 20, 2018:
Thanks, Steven, for taking the time to share your thoughts! Please do not hesitate to reach out if there is anything else we can do for you. We hope that you have a great day!
Jeff Anderson, Owner
Jun 19, 2018
Excellent service company, I highly recoment.
Business Owner replied on Jun 19, 2018:
Thanks for the great feedback! Hope to see you soon!
Jeff Anderson, Owner
Jun 18, 2018
Felt like family
Business Owner replied on Jun 19, 2018:
Thanks for leaving us such a great review, Cindi! We look forward to seeing you soon!
Jeff Anderson, Owner
Jun 18, 2018
Did not rotate tires as agreed.
Business Owner replied on Jun 18, 2018:
Judith, this is great information to share with the team. Please do not hesitate to get into contact with us for any outstanding issues or questions. We look forward to seeing you soon!
Jeff Anderson, Owner
Jun 14, 2018
My name is not Darlene as stated in the email. Question #3 did not happen at all.
Jun 14, 2018
Please correct my name associated with this survey, my name is not Darlene, it is Claudette Haverfield. Been doing business with Jeff since 1988 and my dad has done business with Jeff since the early 80's. Thank you to Shauna for great service and to Jeff for always being our great Big O to go for tires and more.
Jun 7, 2018
Business Owner replied on Jun 13, 2018:
Hi Jennifer, we are very happy to have provided you with such a positive experience! Thank you and we hope to be of service to you again!
Jeff Anderson, Owner
Jun 7, 2018
Business Owner replied on Jun 13, 2018:
Alex, we are pleased to hear that Mike was able to assist you! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Jeff Anderson, Owner
May 29, 2018
Had a problem with another shop and went into this shop to get an alignment and was confirmed that the other shop was lying to me about some of the stuff they told me about. So the manager took care of me and got me what I needed for a very fair price. Cars rides very smooth again.
Business Owner replied on Jun 6, 2018:
John, thank you for sharing your positive experience! We hope that you have a great day!
Jeff Anderson, Owner
Feb 24, 2018
I own a 2005 Dodge Ram pick up, and needed some extensive work done on it: i.e. both upper and lower ball joint’s replaced; right front outer tie rod replaced; front hub bearing assemblies replaced; front and rear differential fluid drained and replaced; transmission fluid drained and replaced; pinion seal replaced in the front and an alignment. My truck has 180,000 miles on it so all of this work really needed to be done. I can’t begin to praise Big O Tire employees enough, as I knew my truck had problems, but not to the extent that they found. I know for a fact that these parts needed fixed/replaced because I personally visually inspected the parts myself as they were taken off of my truck. All of this work took two days to accomplish, and since I didn’t live in Prescott, I was accommodated with the keys to a very nice vehicle in order to run all of my errands. I can’t begin to tell you the difference all of this work made in the way my truck handles on the road and how smooth my gears shift. If I hadn’t of taken my truck into Big O Tire for an inspection, I might have broken down somewhere in the Mohave Desert, on one of the frequent trips I make to my mother’s home, between Arizona and California; that could have been very bad!! Thank you big O Tire and thank you Jeff Anderson for your wonderful employees!! I highly recommend Big O Tire on Iron Springs Road, in Prescott Arizona. 😊
Business Owner replied on Feb 28, 2018:
Hi Susan, thank you for taking the time to leave a review for. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by.
We hope that you have a great day!
Jeff Anderson, Owner
Jan 31, 2018
Down home service from automotive specialists. Service is second to none.
Business Owner replied on Jan 31, 2018:
Thanks! We are always more than happy to assist you if anything else comes up. We look forward to seeing you soon!
Jeff Anderson, Owner
Dec 19, 2017
We were in Prescott for the weekend and got a nail in one of our tires. Upon inspection, the folks at Big O determined that we needed four new tires (we had an idea that we did but they confirmed it). Even though they knew we were leaving town the next morning and they wouldn't be able to sell us new tires, they went above and beyond in explaining the different tires available and how to make sure you get the correct ones for your particular car and driving habits. Shawna (I believe that is her name!) was especially helpful. They even fixed our tire for free! Now that we're back in Scottsdale, we will be taking the car to the nearest Big O shop to purchase new tires. Thanks again for excellent service!!
Business Owner replied on Dec 19, 2017:
Thanks, Linda! We always love to receive great feedback. We'll pass your comments on to the team! We hope that you have a wonderful day!
Jeff Anderson, Owner
Jun 15, 2017
My 2008 Ford Escape Hybrid AWD developed a horrible frontend grinding noise. Took it to 2 other shops (one specialized in frontend/alignment/brakes) and they could not find the problem. Took it to Big-O who did an alignment, installed a missing camber arm and re-aligned. Big-O also found tires were cupped. After new tires rides like new. Thanks to Jeff and Jason!
Business Owner replied on Jun 15, 2017:
Thanks for leaving us such a great review, Terry! We look forward to seeing you soon!
Jeff Anderson, Owner
May 3, 2017
Anybody that thinks customer service is a thing of the past should do business with this company. They have a customer for life with me . They bailed me out of a jamb, saved me money and a very special thanks to Mike Fausey
Business Owner replied on May 3, 2017:
Thanks for the kind words! You really made our day. We hope that you have a great day!
Big O Tires - Prescott, AZ
Oct 25, 2016
Trustworthy Service!: This is the only place I trust to work on my Vehicle! Guarantees workmanship. Great Customer Service & Crew!!!
Oct 23, 2016
Great Service!: Again, I had an oil change and this was reasonably priced, quickly done, and I had great customer servcie.
Oct 22, 2016
Trip: I am fixing to drive about 1500 miles and I needed them to make sure my car is ready to go. And I had a faulty part so they fixed it with no cost