BIG O TIRES STORE

Store Address
40421 N. Gantzel Rd.
San Tan Valley, AZ 85140

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5.0 /5
149 reviews

Give Us a Call
(480) 750-3800

Email us
store004223@bigostores.com

Hours
Mon - Fri 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 9:00 AM - 5:00 PM

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • Free Wi-Fi
  • Offers Overnight Key Drop
  • Full Diagnostic and Mechanical/Engine Repairs
  • Air Conditioning
  • Complete Suspension (Shocks/Struts/Springs) and Driveline repair
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Feb 20, 2019
always friendly professional service
Business Owner replied on Feb 21, 2019:
We are glad we could consistently provide you with great service, Mark! We look forward to seeing you soon!
Tony Williams, Owner
Feb 16, 2019
Excellent service. Everything I asked for was done in a timely manner. Will return in the future for any other repairs my car may need.
Business Owner replied on Feb 18, 2019:
Hello Corrinna, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Tony Williams, Owner
Feb 14, 2019
Friendly staff, great service.
Business Owner replied on Feb 15, 2019:
Cheryl, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! We hope that you have a great day!
Tony Williams, Owner
Feb 12, 2019
Only comment I have for this visit is that I had called ahead several days prior to make an appointment, and there was no record of it when I arrived. This is not the first time this has happened at this location. The quality of the service and the price was very good.
Business Owner replied on Feb 13, 2019:
Billie, thank you very much for your feedback. We hope to be of service again in the future. Take care!
Tony Williams, Owner
Feb 11, 2019
Great experience when I brought my truck in for service. Can't thank Dennis I. and the technicians enough for their courtesy, friendliness, professionalism, and technical expertise!
Business Owner replied on Feb 13, 2019:
Michael, thanks for your praise and kind comments about Dennis! We're always happy to work on your truck if anything else comes up. We hope that you have a great day!
Tony Williams, Owner
Feb 4, 2019
Nathaniel was extremely helpful and even made sure we had a ride home after dropping off the car ( out of his own pocket ) by getting us an Uber since there wasn't anyone available to shuttle us. He kept me in the loop about the progress on my vehicle and had it ready in a very timely manner.
Business Owner replied on Feb 10, 2019:
Hello Katrina, thank you for taking the time to let us know about your experience! We're so pleased to hear that we were able to assist you. Please let us know if there is anything else we can do; we are more than happy to help!
Thanks again!
Tony Williams, Owner
Jan 30, 2019
Nathanael Wallace was great to work with. He was very communicative with me on all things regarding my truck, this is the only store I go to for my oil change and tire needs!
Business Owner replied on Feb 6, 2019:
Josh, this is great information to share with our staff! We appreciate your repeat business, and look forward to seeing you soon!
Tony Williams, Owner
Jan 29, 2019
Nathan Wallace was AMAZING!!!!! My poor car needed a ton of work done and he did everything in his power to make sure I could get it done! He was by far the nicest person I’d ever had take care of my car. I recommend 10/10!!
Business Owner replied on Feb 5, 2019:
Thanks for leaving us such a great review, Angelica! We're so pleased to hear that you enjoyed your visit with Nathan and our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Tony Williams, Owner
Jan 28, 2019
Very respectable
Jan 25, 2019
My Ford Fusion developed vibration after I had new tires and rims installed. I initially took it back to Big O and they rebalanced the tires, the vibration continued, So, I assumed it might be something mechanical since I just had the tires rebalanced and my car has over 100,000 miles on it. I took it to a local Ford dealer in Apache Junction, after two days of frustration and them initially telling me they could not find anything wrong with my car, (it wasn’t until I went back down and had a mechanic ride with me that he said yes I feel the vibration). Long story short after their repair my car was vibrating more then when I brought it in, I was told this was because I had flat spots in my tires, but it didn’t explain why it was vibrating more now then when I brought it in, and was basically told there is nothing we can do except put the tires back where they were when you brought it in to reduce the vibration. Well I took it back to Big O and spoke with Matt (Marine Matt or Bald Matt), Over the last week he and his TEAM have went through my car eliminating any mechanical issues, replaced the lug nuts, balanced the tires again, conducted a road force balance test, rotated the tires around trying to determine if is in fact the tires, the combination of all of this effort has reduced the vibration, which the dealership unwilling to do or able to do. Although we are still trying to eliminate the vibration all together, I wanted to give a shout out to Matt. He and his Team have gone above and beyond to chase down this issue, not once has he told me we have done all we can do! 99.9% of the time he and his team have greeted me with a smile and laughter (I say 99.9%, time only because I know they are as frustrated as I am but they continue to provide great customer service) he has continued to trouble shoot and chase down the issue that may be causing the vibration, I feel confident he and his team will get the job done! I have been to this Big O several times over the past year and have never once been disappointed in their Customer Service, Professionalism, Quality of Work and the friendly staff. Even if we can’t figure out what is ultimately causing the vibration, I know Matt and his Team have exhausted all options. Keep up the good work, One Happy Customer. Jim B
Business Owner replied on Jan 29, 2019:
Hello Jim, thanks for sharing all the details about your experience with us! We look forward to seeing you again soon!
Tony Williams, Owner
Jan 20, 2019
On 7 Jan 19 I had an alignment at another Big-O shop. The tech id'd several steering parts needing replacement. Grateful and appreciative. On 18 Jan 19 I complete an oil/filter change. When I roll under the truck I notice a lot of rotational grease spatter on the lower, upper ball jts, some on the steering knuckle and inside the wheel well shroud. I id'd the source and it was the dust boot on the driver's side axle that had completely separated. I call the store to speak with the store manager...gone, transferred. I'm told he's at a different shop...only a couple miles further. Good deal. I call the other shop and ask for the manager by name...just happens that same first name is Mike but different last name from the other manager. So I tell my story. He listens then when tells me to come in the next day (Sat.) gives me the option to either purchase my axle or they would and he would accept the cost of labor to install it free. This absolutely surprises me and of course accept his generous offer. I also purchased the inner tie rod and was willing to pay for it to be installed at the same time. Saturday morning I arrive and ask for the manager. This Mike is not the same one as was at the other shop. So I explain and ask if they would install and how much it will cost me...again, we'll install it no charge. I'm stunned and grateful! After driving it home, I called and spoke with Matt and told him how the truck handled after Brad, the tech, did an amazing job. I wanted to speak with Brad but he was busy. I told Matt that it handled like it was 10 years newer. Brad then called me for a followup and told him what I told Matt and thanked him for a great job I thank Brad, Matt and Mike the manager at BIG-O shop located 40421 N Gantzel Rd, San Tan Valley Sincerely and Respectfully Robert E
Business Owner replied on Jan 22, 2019:
Hello Robert, thanks for sharing all the details about your visit with us! We're so pleased to hear you had such a wonderful experience with our team. Please let us know if there is anything else we can do for you; we are more than happy to help!
Tony Williams, Owner
Jan 16, 2019
Nate was extremely helpful. I am a returning customer who is again very satisfied with the customer service and work performed.
Business Owner replied on Jan 18, 2019:
We are happy to hear everything was done to your satisfaction, Ed! We look forward to seeing you soon!
Tony Williams, Owner
Jan 14, 2019
Brought my daughter's car in for an oil change and tire rotation. The technician observed some scraping along the underside of the vehicle and noticed some unusual wear pattern along the inside of the right rear tire. Further checking revealed her vehicle needed an alignment and due to the tech's astute observations, a problem was immediately taken care of.
Business Owner replied on Jan 16, 2019:
Thanks for leaving us such a great review, Michael! We look forward to seeing you soon!
Tony Williams, Owner
Jan 13, 2019
Dennis is awesome! Great customer service and great service all around!
Business Owner replied on Jan 15, 2019:
Thanks, Alex, for taking the time to share your thoughts! We're so pleased to hear that you enjoyed your visit with Dennis and our team. We hope that you have a great day!
Tony Williams, Owner
Jan 12, 2019
Good experience
Business Owner replied on Jan 15, 2019:
Hello Sandra, we really appreciate you taking the time to leave us this positive feedback! It's exciting to see that we were able to provide excellent quality service for you. We hope to see you again soon so that we may deliver that same great experience!
Tony Williams, Owner
Jan 10, 2019
the only thing I didn't like was it seemed like every time I turned around, there was something new to fix & then they got parts that didn't fit, had car from Saturday morning to Monday afternoon. lost a day of work.
Jan 7, 2019
Great like always !
Business Owner replied on Jan 9, 2019:
Thanks, Leah, for taking the time to share your thoughts! We're pleased to see that we have been able to provide a consistently excellent experience for you. We hope that you have a great day!
Tony Williams, Owner
Jan 4, 2019
Nate and the technician did a great job.
Business Owner replied on Jan 7, 2019:
Thanks, John, for taking the time to share your thoughts! Your satisfaction is our top priority so we are pleased to hear that you enjoyed your experience with Nate and our team. We hope that you have a great day!
Tony Williams, Owner
Jan 2, 2019
Very friendly and fast. Got me in just before close with no appointment.
Business Owner replied on Jan 6, 2019:
Hi Lara! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.
Tony Williams, Owner
Jan 2, 2019
Great service, Nate was very helpful.
Business Owner replied on Jan 6, 2019:
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Tony Williams, Owner
Dec 31, 2018
Friendly customer service, honest assessment of my vehicle. Good prices. They were quick. Get there early.... these guys work hard....
Business Owner replied on Jan 4, 2019:
Thanks for the great feedback! Hope to see you soon!
Tony Williams, Owner
Dec 26, 2018
This is a really good location. If you have ever had anxiety about where you should take your vehicle for maintenance, bring it to these guys. They are a good group of guys. You can tell they enjoy their jobs and get along well together. The front lobby and the shop area was fully staffed with employees. Everyone was very polite and were also nice enough to let you check out what they are doing in the shop area while they work on your vehicle. I would like to recognize Dennis in the front lobbby area and also Joseph in the tire area for offering me exceptional customer service. Thanks for your help guys. I really appreciate it. ~Stacie Bates
Business Owner replied on Dec 27, 2018:
Thanks for leaving us such a great review, Stacie! We're so pleased to hear you had such a wonderful experience with our team. We look forward to seeing you again soon!
Tony Williams, Owner
Dec 24, 2018
Matt and Dennis were super helpful and nice, I enjoyed my time waiting there :)
Business Owner replied on Dec 26, 2018:
Thanks, Leah, for taking the time to share your thoughts! We're so pleased to hear that you enjoyed your visit with Matt and Dennis. Hope to see you again soon!
Tony Williams, Owner
Dec 24, 2018
I highly recommend this place if you need service done to your vehicle. The mechanics are very knowledgeable on their work and the customer service is excellent. They get work done in a timely matter and get u back on the road.
Business Owner replied on Dec 26, 2018:
Thanks, Eddy, for taking the time to share your thoughts! We're so pleased to hear you had such a wonderful experience with our team. Hope to see you soon!
Tony Williams, Owner
Dec 24, 2018
Your guys are always fair and honest with what needs to be done up front
Business Owner replied on Dec 26, 2018:
Thanks for leaving us such a great review, Robert! It means so much to us to have earned your trust and loyalty in our business. We look forward to seeing you soon!
Tony Williams, Owner