BIG O TIRES STORE

Store Address
16880 W Waddell Rd
Surprise, AZ 85388

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4.9 /5
241 reviews

Give Us a Call
(623) 975-4200

Email us
store004220@bigostores.com

Hours
Mon - Fri 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • State Inspections
  • Free Wi-Fi
  • Spanish Spoken Here
  • Customer Pick-Up / Drop-Off Service Offered
  • Separate Child Play Area
  • Complimentary Beverages Available
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Jul 4, 2018
Always excellent
Business Owner replied on Jul 5, 2018:
Steve, thank you so much for your high rating! We hope that you have a great day!
Jared Mcbride, Manager
Jun 22, 2018
Front receptionist was in the office on his phone and only came out after one of the installers told him there were people waiting... this is the first time this has happened but didn't set well with me.... I have used Big O for many years and have always been satisfied with the service and work.
Business Owner replied on Jun 22, 2018:
Thanks for leaving us such a great review, Sony! We hope that you have a fantastic day!
Jared Mcbride, Manager
Jun 21, 2018
Very fast and efficient service. Customer service is top notch!
Business Owner replied on Jun 21, 2018:
Thanks for the great feedback, Paul! Our staff is dedicated to providing top notch customer service as well as quality work you can trust. We hope that you have a great day!
Jared Mcbride, Manager
Jun 18, 2018
I was able to get my truck serviced without an appointment...
Business Owner replied on Jun 18, 2018:
Hi Mark, we are very happy to have provided you with such a positive experience! Thank you and we hope to be of service to you again!
Jared Mcbride, Manager
Jun 15, 2018
The guys at the Surprise location are top notch, friendly, kind, honest..
Business Owner replied on Jun 17, 2018:
Thanks, Keith! We hope that you have a great day!
Jared Mcbride, Manager
Jun 8, 2018
great job
Business Owner replied on Jun 14, 2018:
Thanks, Rich! We hope that you have a great day!
Jared Mcbride, Manager
Jun 7, 2018
Business Owner replied on Jun 12, 2018:
Thanks for choosing us for all of your service needs, Trisha! We always love to receive great feedback; we'll pass your comments on to Berry and Kino! We look forward to seeing you again!
Jared Mcbride, Manager
Jun 5, 2018
Great job
Business Owner replied on Jun 8, 2018:
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jared Mcbride, Manager
Jun 4, 2018
Good service.
Business Owner replied on Jun 8, 2018:
Chris, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
Jared Mcbride, Manager
Jun 1, 2018
Fast and friendly as always. Great doing business here and I will continue to come back.
Business Owner replied on Jun 8, 2018:
Bart, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Big O Tires - Surprise, AZ. We hope to be of service to you again in the future. Have a great day!
Jared Mcbride, Manager
May 31, 2018
Very good service.
Business Owner replied on Jun 8, 2018:
Frank, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. We hope that you have a great day!
Jared Mcbride, Manager
May 29, 2018
these guys are such KEEPERS! They ALWAYS go the extra 2 miles to take care of me, and I cannot say "thank you enough!
Business Owner replied on Jun 7, 2018:
Pam, we are pleased to hear our staff always take such great care of you! We sincerely value your business, and look forward to seeing you soon!
Jared Mcbride, Manager
May 21, 2018
Jacob was very helpful and explained in detail what I needed to have done in the near future.
Business Owner replied on May 23, 2018:
Cindy, thank you for taking the time to let us know about your experience! We are glad you found Jacob was so helpful. We hope that you have a great day!
Jared Mcbride, Manager
May 14, 2018
It was very easy to schedule my appointment and the maintenance was completed in a very timely manner. Thank you.
Business Owner replied on May 17, 2018:
Tony, thanks for sharing all the details about your experience with us! We are glad we could get you back on the road in a timely manner. Hope to see you soon!
Jared Mcbride, Manager
May 4, 2018
Professional, courteous, and knowledgeable best describes the Big O team at this store.
Business Owner replied on May 7, 2018:
We always love to receive great feedback, Eric. We'll pass your comments on to the team! We look forward to seeing you soon!
Jared Mcbride, Manager
May 3, 2018
I appreciate fast friendly service, they greet you as if your an important customer
Business Owner replied on May 5, 2018:
Thanks, Guy, for taking the time to share your thoughts! Our customers mean a lot to us! We look forward to seeing you soon!
Jared Mcbride, Manager
May 3, 2018
The guys at Big O in Surprise were extremely helpful and they had by far the best selection of Off-Road wheels and tires in stock. The staff was not pushy and let me make the decision without feeling pressured. I will be coming back to Big O!
Business Owner replied on May 5, 2018:
Thanks for leaving us such a great review, Eric! We are glad we could provide you with a pressure free tire buying experience. We look forward to seeing you soon!
Jared Mcbride, Manager
May 1, 2018
As usual outstanding service.
Business Owner replied on May 2, 2018:
Hi Karen, we are very happy to have provided you with such a positive experience! Thank you, and we look forward to your next visit!
Jared Mcbride, Manager
Apr 10, 2018
Friendly, professional, quality service. Thanks guys.
Business Owner replied on Apr 11, 2018:
Craig, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Jared Mcbride, Manager
Apr 9, 2018
I was under the gun for an oil change. Medical issues kept stopping me from making an appointment. I dropped the car off on Saturday morning without an appointment and it was ready within an hour. Next to banana cream pie, Big O is a close 2nd.
Business Owner replied on Apr 11, 2018:
Thanks for leaving us such a great review, Tom! We look forward to seeing you soon!
Jared Mcbride, Manager
Apr 3, 2018
The service was great and they didn't try to sell me things I didn't need
Business Owner replied on Apr 6, 2018:
Jamie, thank you for taking the time to let us know about your experience. We hope that you have a great day!
Jared Mcbride, Manager
Apr 2, 2018
Great job as always
Business Owner replied on Apr 3, 2018:
Thanks for the great feedback! We appreciate you taking the time to let us know how we did. We hope that you have a great day!
Jared Mcbride, Manager
Mar 29, 2018
This was my second visit to this store. Pleasant surprise to see a familiar face in Bill Gibson as I have been a long time customer of the Litchfield store. All was as expected, excellent!
Business Owner replied on Mar 30, 2018:
Win, thank you for taking the time to let us know about your experience! We're happy we could meet your expectations! If you have any further questions, please give us a call. We hope that you have a great day!
Jared Mcbride, Manager
Mar 28, 2018
It took a little longer than expected since we did make an appointment.
Business Owner replied on Mar 29, 2018:
We appreciate your patience during your service visit. Thank you for choosing us and we hope to be of service to you again down the road.
Jared Mcbride, Manager
Mar 27, 2018
Everything went smoothly.
Business Owner replied on Mar 28, 2018:
We are pleased to hear that, Jack. Hope to see you soon!
Jared Mcbride, Manager