BIG O TIRES STORE

Store Address
16880 W Waddell Rd
Surprise, AZ 85388

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4.9 /5
253 reviews

Give Us a Call
(623) 975-4200

Email us
store004220@bigostores.com

Hours
Mon - Fri 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • State Inspections
  • Free Wi-Fi
  • Spanish Spoken Here
  • Customer Pick-Up / Drop-Off Service Offered
  • Separate Child Play Area
  • Complimentary Beverages Available
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Sep 14, 2018
I had an oil and filter change, all is well, But my dashboard still shows I need an oil change, they did not turn that off and I do not know what to do to correct this.
Business Owner replied on Sep 15, 2018:
Thanks, Leonardo, for taking the time to share your thoughts! Please reach out to us if you need further assistance. We look forward to seeing you soon!
Jared Mcbride, Manager
Sep 13, 2018
I like the friendliness of the people and how the work is performed in a timely manner. They call me as soon as the service is done so I can pick up my car.
Business Owner replied on Sep 14, 2018:
Thanks for leaving us such a great review, Walt! Hope to see you soon!
Jared Mcbride, Manager
Sep 10, 2018
Friendly and prompt!
Business Owner replied on Sep 11, 2018:
Hi Davis, we are very happy to have provided you with such a positive experience! Thank you and we hope to be of service to you again!
Jared Mcbride, Manager
Sep 6, 2018
I think the man at the desk should walk to the waiting area to inform you that your car is ready rather than yelling your name from the service desk.
Business Owner replied on Sep 9, 2018:
Thanks for leaving us such a review, Lee. We look forward to seeing you soon.
Jared Mcbride, Manager
Aug 28, 2018
The guys are always great ! Customer service is outstanding .
Business Owner replied on Aug 29, 2018:
Cathy, we're glad to hear you enjoyed your visit. Thank you and we hope to be of service to you again!
Jared Mcbride, Manager
Aug 24, 2018
Keno is always a pleasure to deal with
Business Owner replied on Aug 26, 2018:
Thanks, Phil, for taking the time to share your thoughts! Hope to see you soon!
Jared Mcbride, Manager
Aug 21, 2018
Great attention to details. Love Barry and his crew
Business Owner replied on Aug 22, 2018:
Rocio, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
Jared Mcbride, Manager
Aug 13, 2018
Superior service from start to finish as always.
Business Owner replied on Aug 15, 2018:
Thanks for the great feedback, Craig! We look forward to seeing you soon!
Jared Mcbride, Manager
Aug 9, 2018
I went in to get a tire fixed and had my tires rotated. I didn't feel pressured into purchasing tires or anything else. I do need tires but I wasn't pressured .
Business Owner replied on Aug 11, 2018:
Nancy, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Jared Mcbride, Manager
Aug 2, 2018
I can't say enough good things about Big O Tires in general and this particular location specifically. I have bought at least 2 sets of tires from this outlet over the last several years. Every customer engagement I've had has been amazing. Berry and his team know their products and services and take the time to understand what you're looking for, what you can afford, and help you get what you really need. This morning I came in with a flat on a recently purchased tire on my car. They quickly got me in, repaired the tire, as well as performed a rotate/balance on all way around. All in about an hour. If you are looking for tires you need to come here. You will not be disappointed.
Business Owner replied on Aug 3, 2018:
Ej, thank you for taking the time to let us know about your experiences! We are always more than happy to assist you if anything comes up. Take care!
Jared Mcbride, Manager
Jul 27, 2018
Always a great experience at the Big O Tires on Waddell
Business Owner replied on Jul 28, 2018:
Thanks, Sher! We look forward to seeing you soon!
Jared Mcbride, Manager
Jul 23, 2018
I've been served by Keno Devarney often. Great service. Always a pleasure.
Business Owner replied on Jul 24, 2018:
Thanks for highlighting Keno in your positive review! We look forward to your next visit!
Jared Mcbride, Manager
Jul 4, 2018
Always excellent
Business Owner replied on Jul 5, 2018:
Steve, thank you so much for your high rating! We hope that you have a great day!
Jared Mcbride, Manager
Jun 22, 2018
Front receptionist was in the office on his phone and only came out after one of the installers told him there were people waiting... this is the first time this has happened but didn't set well with me.... I have used Big O for many years and have always been satisfied with the service and work.
Business Owner replied on Jun 22, 2018:
Thanks for leaving us such a great review, Sony! We hope that you have a fantastic day!
Jared Mcbride, Manager
Jun 21, 2018
Very fast and efficient service. Customer service is top notch!
Business Owner replied on Jun 21, 2018:
Thanks for the great feedback, Paul! Our staff is dedicated to providing top notch customer service as well as quality work you can trust. We hope that you have a great day!
Jared Mcbride, Manager
Jun 18, 2018
I was able to get my truck serviced without an appointment...
Business Owner replied on Jun 18, 2018:
Hi Mark, we are very happy to have provided you with such a positive experience! Thank you and we hope to be of service to you again!
Jared Mcbride, Manager
Jun 15, 2018
The guys at the Surprise location are top notch, friendly, kind, honest..
Business Owner replied on Jun 17, 2018:
Thanks, Keith! We hope that you have a great day!
Jared Mcbride, Manager
Jun 8, 2018
great job
Business Owner replied on Jun 14, 2018:
Thanks, Rich! We hope that you have a great day!
Jared Mcbride, Manager
Jun 7, 2018
Business Owner replied on Jun 12, 2018:
Thanks for choosing us for all of your service needs, Trisha! We always love to receive great feedback; we'll pass your comments on to Berry and Kino! We look forward to seeing you again!
Jared Mcbride, Manager
Jun 5, 2018
Great job
Business Owner replied on Jun 8, 2018:
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jared Mcbride, Manager
Jun 4, 2018
Good service.
Business Owner replied on Jun 8, 2018:
Chris, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
Jared Mcbride, Manager
Jun 1, 2018
Fast and friendly as always. Great doing business here and I will continue to come back.
Business Owner replied on Jun 8, 2018:
Bart, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Big O Tires - Surprise, AZ. We hope to be of service to you again in the future. Have a great day!
Jared Mcbride, Manager
May 31, 2018
Very good service.
Business Owner replied on Jun 8, 2018:
Frank, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. We hope that you have a great day!
Jared Mcbride, Manager
May 29, 2018
these guys are such KEEPERS! They ALWAYS go the extra 2 miles to take care of me, and I cannot say "thank you enough!
Business Owner replied on Jun 7, 2018:
Pam, we are pleased to hear our staff always take such great care of you! We sincerely value your business, and look forward to seeing you soon!
Jared Mcbride, Manager
May 21, 2018
Jacob was very helpful and explained in detail what I needed to have done in the near future.
Business Owner replied on May 23, 2018:
Cindy, thank you for taking the time to let us know about your experience! We are glad you found Jacob was so helpful. We hope that you have a great day!
Jared Mcbride, Manager