BIG O TIRES STORE

Store Address
16880 W Waddell Rd
Surprise, AZ 85388

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4.9 /5
300 reviews

Give Us a Call
(623) 975-4200

Email us
store004220@bigostores.com

Hours
Mon - Fri 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 9:00 AM - 4:00 PM

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • State Inspections
  • Free Wi-Fi
  • Spanish Spoken Here
  • Customer Pick-Up / Drop-Off Service Offered
  • Separate Child Play Area
  • Complimentary Beverages Available
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Feb 15, 2019
The 2 for 1 tire special did not include the tires I need. Got quotes for other works but it is a little pricey. The $99 brake special applies to only one axle - the ad might have been ambiguous. Brakes Plus bake special is $69. But I like Big O Tires.
Feb 14, 2019
Good customer service. Work that was done was reasonably priced.
Business Owner replied on Feb 15, 2019:
Dennis, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Jared Mcbride, Manager
Feb 13, 2019
I had a nail in my tire and didn't know what to do. I stopped at Big-O and they fixed my tire and wouldn't charge me. The last time I had a flat tire I went to BF Goodrich. They charged me $20.00 plus to get me back on the road. NEVER again will they EVER touch any car I own BIG-O is where I will buy my tires from now on!!!.
Business Owner replied on Feb 14, 2019:
Thank you for your feedback, Linda! We're glad to know that you felt satisfied with your service. We hope that you have a great day!
Jared Mcbride, Manager
Feb 12, 2019
I was very thankful that when I mentioned to the service rep that I was on my first 'day off' from work since Jan 1 (this was Feb 8) they got me right in and did the alignment and had me out within an hour - awesome!
Business Owner replied on Feb 14, 2019:
Thank you for your feedback, Judy! We're glad to know that you felt satisfied with your service. We look forward to seeing you soon!
Jared Mcbride, Manager
Feb 12, 2019
Keno is always super helpful and always makes sure to give the best deal possible. We go to this location for everything because of him.
Business Owner replied on Feb 14, 2019:
Thanks for your review, Mandy! We're glad our staff made you feel welcomed. We hope that you have a great day!
Jared Mcbride, Manager
Feb 6, 2019
One of the most important part of an oil change (my opinion) is the sticker you receive at the end, telling you when next oil change is due. I received two stickers (brought in two cars) both with the recommended return milage unreadable. I incurred this same problem when I brought cars in serval months earlier. When I mentioned the numbers were unreadable, the representative wrote it in in ink which smeared while putting it on the windshield, and stated "they always have problems with the machine". Not a big deal, but I think the sticker is important part of the oil change
Business Owner replied on Feb 12, 2019:
Thanks for sharing the details about your oil change experience with us. We will be sure to look into this matter. Hope to see you again!
Jared Mcbride, Manager
Feb 4, 2019
As always, excellent, friendly customer service. Great peace of mind knowing that your car is in knowledgeable hands. I always get treated well at Big O's. Thanks again Keno.
Business Owner replied on Feb 11, 2019:
Thanks for leaving us such a great review, Craig! If you ever need anything else, please feel free to give us a call or stop by. Have an awesome day!
Jared Mcbride, Manager
Feb 4, 2019
QUICK, EFFICIENT SERVICE.
Business Owner replied on Feb 11, 2019:
Thanks, John, for taking the time to share your thoughts! We're so pleased to hear that everything was completed quickly and to your satisfaction. We hope that you have a great day!
Jared Mcbride, Manager
Feb 1, 2019
Had a flat tire that I changed myself. Was only expecting to have the tire plugged/patched. Sean went above and beyond and was extremely helpful. Put on the repaired tire and put my spare back up underneath the bed of my truck. Overall a great experience, Sean went above and beyond. A job well done!
Business Owner replied on Feb 7, 2019:
We're so glad you had such a great experience! If you have any further questions, please give us a call. We're always happy to help!
Jared Mcbride, Manager
Jan 30, 2019
I actually had to come back twice because of the a low tire pressure light that came on after my tires were changed. Customer service was very good although it took them two attempts to fix this problem. But I was very impressed by the quality of service
Business Owner replied on Feb 6, 2019:
Nancy, thanks for sharing all the details about your experience with us! We are happy to have provided you with impressive service. We hope that you have a great day!
Jared Mcbride, Manager
Jan 26, 2019
The service adviser that I had gives outstanding service & also with great personality-asset to the company.
Business Owner replied on Jan 30, 2019:
Thanks for leaving us such a great review, Nathan! We're so pleased to hear that you enjoyed your visit with our team. Hope to see you again soon!
Jared Mcbride, Manager
Jan 22, 2019
Quick service.
Business Owner replied on Jan 23, 2019:
Thanks for leaving a review, Ron! We're pleased to hear that you had excellent service. Hope to see you soon!
Jared Mcbride, Manager
Jan 22, 2019
Store was clean, staff was professional and courteous. I bring all my vehicles here and have always been satisfied with my experience.
Business Owner replied on Jan 23, 2019:
Thanks for leaving a review, Bart. We're glad to know that your experience was satisfactory. We look forward to seeing you soon!
Jared Mcbride, Manager
Jan 21, 2019
El atendimento del senhor Berry fue perfecto. Nota 10
Business Owner replied on Jan 23, 2019:
Hola, gracias por esta maravillosa resena! Valoramos sinceramente su negocio y esperamos su proxima visita!
Jared Mcbride, Manager
Jan 21, 2019
Very satisfied with your service. I am in outside sales and have been with Firestone for 4 or 5 years previously. Witches to Big O nearly 2 yrs ago, very good workmanship and QC.
Business Owner replied on Jan 23, 2019:
Thanks for leaving us such a great review, Anthony! We hope that you have a great day!
Jared Mcbride, Manager
Jan 18, 2019
Appointment was easy to schedule and they took into consideration that I needed to get to work asap
Business Owner replied on Jan 22, 2019:
Thanks for the great feedback, Judy! We are always more than happy to assist you if anything else comes up. Take care!
Jared Mcbride, Manager
Jan 8, 2019
Great experience and so fast. Very friendly people
Business Owner replied on Jan 9, 2019:
Thanks for leaving us such a great review, Peggy! We're so pleased to hear that you enjoyed your visit with us. We hope that you have a wonderful day!
Jared Mcbride, Manager
Jan 6, 2019
Thank you Shawn for all your help. I'll definitely be back with all my service needs.
Business Owner replied on Jan 8, 2019:
Jeff, we are pleased to hear Shawn took great care of you! We look forward to seeing you soon!
Jared Mcbride, Manager
Dec 24, 2018
Great job I’ll be back!!
Business Owner replied on Dec 26, 2018:
Thanks, Tim, for taking the time to share your thoughts! We look forward to seeing you soon!
Jared Mcbride, Manager
Dec 17, 2018
The cashier at the time (Tall, Blonde, From California) was so friendly and full of life. He was welcoming, knowledgeable, and took my car in that day even though they were really backed up. I appreciate good energy like this and appreciate the ambition and drive this man had. Will be coming back for all oil changes.
Business Owner replied on Dec 18, 2018:
Thanks, Corina, for taking the time to share your thoughts! We're so pleased to hear you had such a wonderful experience with our team. We look forward to seeing you soon!
Jared Mcbride, Manager
Dec 10, 2018
Great service
Business Owner replied on Dec 12, 2018:
Thanks for leaving us such a great review, Karen! We look forward to seeing you soon!
Jared Mcbride, Manager
Dec 5, 2018
Went there for a slow leak in my tire, they checked it and said it could not be repaired, they ordered a new tire said it would be there at 2pm, they called me @ 1 pm said my new tire was there. Drove back to have the new tire installed about 20 min. Later I was on my way😃 Great Service!! Thanks Wayne Washburn
Business Owner replied on Dec 9, 2018:
Hello Wayne, thanks for sharing all the details about your experience with us! We're so pleased to hear that we were able to help you out. Hope to see you soon!
Jared Mcbride, Manager
Dec 5, 2018
On Sunday afternoon I noticed a screw in right rear tire thought of your service center for repair Monday morning arrived told service adviser of problem he told me repair would take 30 minutes I was out in 26 minutes repair was done as I would do it very professional employees Thank You Steve Conro
Business Owner replied on Dec 9, 2018:
Hello Steve, thank you for taking the time to let us know about your experience! We're so pleased to hear that everything was completed quickly and to your satisfaction. Hope to see you soon!
Jared Mcbride, Manager
Dec 3, 2018
Ok
Business Owner replied on Dec 6, 2018:
Hello Jun, we appreciate the five star rating! If there is anything else that we can do for you, please don't hesitate to reach out! Have a wonderful day.
Jared Mcbride, Manager
Dec 3, 2018
Excellent
Business Owner replied on Dec 6, 2018:
Hello John, thank you so much for the high star rating! We appreciate you taking the time to leave us this review. We hope you have a great day!
Jared Mcbride, Manager