BIG O TIRES STORE

Store Address
1502 S Alvernon Way
Tucson, AZ 85711

Write A Review

4.9 /5
21 reviews

Give Us a Call
(520) 325-2656

Email us
store004036@bigostores.com

Hours
Mon - Fri 7:30 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed

Make this my store

Sign up & Save

Receive special offers, product information and coupons from Big O Tires.

Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

Check out our
Current
Deals

Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Nov 15, 2018
We ordered new tires for our travel trailer. The store called when they came in and we had them installed the next day. The shop staff was great. They had 3 or 4 techs working on the trailer accomplishing several tasks at once ... they even took the best old tire and moved it to the spare wheel. We are very pleased with the product and the way they handled us from start to finish. Great attitude and friendly approach. Customer Service is alive and well here.
Nov 15, 2018
Great people great service.
Nov 12, 2018
I always have a great experience here. Everyone is super nice and friendly. And they are fast and efficient. My favorite thing is they don’t try and push all these services you don’t need onto you.
Business Owner replied on Nov 14, 2018:
Thanks, Tiffany, for taking the time to share your thoughts! We're so pleased to hear you had such a wonderful experience with our team. Hope to see you soon!
Kenny Raley, Owner
Nov 7, 2018
I called Evan on Friday at the Wilmot store asking if he had an Interstate battery for my 2015 Xterra. He said he didn't have any at that location but he would order one and have it ready for me on Monday at the Alvernon Way Big "O" which was better for me. On Monday, Butch the Manager said the battery was there and was installed by Jesus. I did not have the security code for the radio so we used my battery pack to provide power to the radio while the battery was changed. I also had an engine air filter installed and some anti corrosion terminal rings put on the new battery. All of this was done in about 30 minutes. Great job guys!
Business Owner replied on Nov 10, 2018:
Andrew, thanks for sharing all the details about your experience with us! We are glad we could provide you with quick service. We hope that you have a great day!
Kenny Raley, Owner
Nov 5, 2018
Big O TIRE treat us with respect thank you BIG o guys
Business Owner replied on Nov 6, 2018:
Hi Maria, thank you so much for your positive comments about Big O Tires - Tucson, AZ! Please don't hesitate to reach out if there's anything additional we can do for you.
Kenny Raley, Owner
Oct 22, 2018
Very friendly and helpful, treated my car well, were willing to accommodate my busy schedule. Nice people.
Business Owner replied on Oct 24, 2018:
Thanks for the great feedback, Gage! We are always more than happy to assist you if anything else comes up. Take care!
Kenny Raley, Owner
Oct 22, 2018
Jesus helped and was very imformative about pricing and gave me some advice on how to quiet a noisy lifter. His advice worked amazing. Been to the store on Algernon multiple times and have always had great service.
Business Owner replied on Oct 24, 2018:
Hello Nick, thank you for taking the time to let us know about your experience! We're so pleased to hear that Jesus was able to help you out. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Kenny Raley, Owner
Oct 20, 2018
I went into your location to get a flat trailer tire checked and a slow air leak on a tire on my truck checked. Which I was told was free. I told the guy at the front that if the trailer tire is not repairable let me know I’ll probably have to get a new one. He told me it is $69 for a replacement plus tax. So after about 15 minutes I see a brand new tire on the trailer rim(which I had not yet approved) and about 30 minutes later they tell me I’m ready to leave. I get to the front and apparently they changed out the trailer tire without my convent or telling what was wrong with the old one. The guy at the front didn’t have any idea what was wrong with the old one and made it sound like an inconvenience I even asked. So I said ok I’ll just pay so I can go put my tire on do what I have to do for the day. So now my $69 tire plus tax is around $115. I tell the guy I want a breakdown on this charge and he tells me it’s tax. I tell him I’m not paying almost $50 in tax for a $69 tire. Then he tries to tell me it’s for balancing a trailer tire. Sorry but I’ve owned a lot of trailers and never had trailer tire balanced. So finally after I told him to keep his tire he agrees to $69 plus tax that I didn’t really pre approve but he quoted me now it’s around $84. Then he tries to tell me he should have charged for a flat repair but he comped that for me too??? I do most of my tire business with discount tire and tried to use you this time since you are close to my shop. I bring multiple service trucks through your shop for maintenance and servicing on a regular basis. I think I’m going to drive the extra distance from now on to avoid your shop for all my vehicle needs from now on. Your guy Butch in the front comes across a con and I’m personally not interested in doing business with your shop anymore.
Business Owner replied on Oct 24, 2018:
Hello, thank you for bringing this matter to our attention. We are very disappointed to hear that our customer service was anything less than fantastic. If you would like to discuss your concerns in more detail, please give us a call at your earliest convenience and we will do our best to resolve things to your satisfaction. We hope to hear from you soon.
Kenny Raley, Owner
Oct 4, 2018
I appreciate the service especially the items recommended that needed to be done but they did not do anything I did not want without telling me first. Another branch did something besides oil change without telling me until after it was done and that can be bad when financial problems can be serious.
Business Owner replied on Oct 7, 2018:
Thanks for leaving us such a great review, Duane! We hope that you have a wonderful day!
Kenny Raley, Owner
Oct 4, 2018
Great service
Business Owner replied on Oct 7, 2018:
Chuck, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Kenny Raley, Owner
Sep 28, 2018
Very AWESOME crew! all very helpful and understanding about budgets and making 4 new tires and an alignment happen on a tight budget. I will brag about customer service at Alvernon Big O ! Great Job!
Business Owner replied on Oct 3, 2018:
Thanks for leaving us such a great review, Tina! Please let us know if there is anything else we can do for you; we are more than happy to help!
Kenny Raley, Owner
Sep 24, 2018
Everyone was very friendly and helpful! They answered all my questions and had me in and out fast.
Business Owner replied on Sep 25, 2018:
Thanks for leaving us such a great review, Betty! Hope to see you soon!
Kenny Raley, Owner
Sep 17, 2018
Came in for an oil change , rotation, and air check on tires . Service was quick , would come back again .
Business Owner replied on Sep 18, 2018:
David, thanks for sharing all the details about your experience with us! We look forward to seeing you again soon!
Kenny Raley, Owner
Sep 17, 2018
Treated nicely and was explained the problem.
Business Owner replied on Sep 18, 2018:
Thanks, Joe, for taking the time to share your thoughts! We hope that you have a great day!
Kenny Raley, Owner
Sep 10, 2018
As always your store has been extremely helpful
Business Owner replied on Sep 11, 2018:
We always love to receive great feedback. We'll pass your comments on to the team! We look forward to seeing you soon!
Kenny Raley, Owner
Sep 6, 2018
Excelente atención al cliente rápido y muy amable personal.
Business Owner replied on Sep 12, 2018:
Estamos contentos de saber que usted tuvo una experiencia positiva con nosotros! Esperamos que regrese pronto!
Kenny Raley, Owner
Aug 30, 2018
Thank you
Business Owner replied on Aug 30, 2018:
Thanks for leaving us such a great review, Evan! We look forward to seeing you soon!
Kenny Raley, Owner
Aug 24, 2018
Very good job
Business Owner replied on Aug 26, 2018:
Thanks, Manuel, for taking the time to share your thoughts! We hope that you have a great day!
Kenny Raley, Owner
Jun 20, 2018
i own a number of trailers and trucks, all with kens tires. going to go to his stores every time. time is tight and service is timely. i use the best off-tires for double spares. keeps the spares fresh. been using this system for years.
Business Owner replied on Jun 20, 2018:
Thanks, Bill! We hope that you have a great day!
Kenny Raley, Owner
Aug 31, 2017
I have been coming to this store location for over 10 years and have always had quick and efficient service. All the staff are awesome and treat you well. I tell all my Family and friends this is the place to go for tires and services for their vehicles. Keep up the great work!!!!!!!!!!!!!!!!
Business Owner replied on Sep 5, 2017:
Thanks, Janine! We truly appreciate your over 10 years of continued business, and we're looking forward to your next visit. We hope that you have a great day!
Kenny Raley, Owner
Oct 24, 2016
Testing reviews!