BIG O TIRES STORE

Store Address
1669 N Wilmot Rd
Tucson, AZ 85712

Write A Review

4.9 /5
32 reviews

Give Us a Call
(520) 886-1251

Email us
store004039@bigostores.com

Hours
Mon - Fri 7:30 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed

Make this my store

Sign up & Save

Receive special offers, product information and coupons from Big O Tires.

Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

Check out our
Current
Deals

Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Oct 26, 2018
I really needed help with my tire, I had to head to work and my kids school and they jump and got me in an out with my repair super friendly and ready to get me back in action.
Business Owner replied on Oct 29, 2018:
Hello Luis, thank you for taking the time to let us know about your experience! We're so pleased to hear that we were able to help you out. We hope that you have a great day!
Kenny Raley, Owner
Oct 22, 2018
This is the first mechanic that I have been to where I do not feel like they are trying to take advantage of me. They are willing to work with me and have been so helpful and friendly. I appreciate them more than anyone can imagine.
Business Owner replied on Oct 24, 2018:
Hello Maggie, thank you for taking the time to let us know about your experience! It means so much to us to have earned your trust and loyalty in our business. Hope to see you again soon!
Kenny Raley, Owner
Oct 18, 2018
They made it easy any painless!
Business Owner replied on Oct 21, 2018:
Thanks for leaving us such a great review, Sylvia! Hope to see you soon!
Kenny Raley, Owner
Oct 18, 2018
Matt was super! Friendly and welcoming. He ordered the tire I requested and a second one that he thought would be better in the long run which I ended up buying. He listened to my concerns, suggested tires based on those concerns and honestly answered all of my questions. He gave me a great price. It was quick, hassle free and no pressure. If I end up liking the tires, I'll be 100% satisfied and will be a return customer. Thanks!
Business Owner replied on Oct 21, 2018:
Hello Louise, thank you for taking the time to let us know about your experience! We're so pleased to hear that you enjoyed your visit with Matt. We look forward to seeing you soon!
Kenny Raley, Owner
Oct 15, 2018
Ver y good service. Decente price.
Business Owner replied on Oct 16, 2018:
Thanks for the great feedback, Tom! We are glad we could be of service to you. We hope that you have a great day!
Kenny Raley, Owner
Oct 15, 2018
I have been using big o for the past 10 years . The staff at this location have always been honest, knowledgeable and always courtious. What else can one say.
Business Owner replied on Oct 16, 2018:
We always love to receive great feedback. We'll pass your comments on to the team! We appreciate your continued business and look forward to seeing you soon!
Kenny Raley, Owner
Oct 8, 2018
This was a great site to visit.
Business Owner replied on Oct 10, 2018:
Thanks, Santiago, for taking the time to share your thoughts! We look forward to seeing you soon!
Kenny Raley, Owner
Oct 4, 2018
I had a problem with my brakes and I was treated more than fair with help and reassurance that my vehicle was fixed properly and was given a refund of monies I had spent to fix it at an out of town location. I was treated with respect, kindness and full cooperation by Matt Merritt the manager and by the technician that allowed me to be shown my brake system, it's function and working parts. I have been a customer of the Big O Tires on Wilmot Road in Tucson Arizona for many years with many of my vehicles and this is just another reason why I continue to do business with them !
Business Owner replied on Oct 8, 2018:
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Kenny Raley, Owner
Sep 27, 2018
answered all my questions and corrected the problem
Business Owner replied on Sep 29, 2018:
Thanks for the great comments, Steve! We hope that you have a great day!
Kenny Raley, Owner
Sep 26, 2018
Thank you very much for the quick service
Business Owner replied on Sep 27, 2018:
Anthony, it is great to hear everything was done quickly and to your satisfaction! Thank you and we hope to be of service to you again!
Kenny Raley, Owner
Sep 26, 2018
Matt and Jeff were superb, and offered above and beyond customer service from the beginning to the end. Communication was top shelf, especially since it's become an increasingly lost art.
Business Owner replied on Sep 27, 2018:
Lanny, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Kenny Raley, Owner
Sep 21, 2018
Was fortunate and got a gentlman named Matt to help me, very efficient, went over everything until i fully understood, first time in a very long time i did not feel taken advantage of for a vehicle maintenance purchase!!!
Business Owner replied on Sep 22, 2018:
Teresa, thanks for sharing all the details about your experience with us! We hope that you have a great day!
Kenny Raley, Owner
Sep 21, 2018
Very good service will be back
Business Owner replied on Sep 21, 2018:
Thanks, Pete, for taking the time to share your thoughts! We look forward to seeing you again soon!
Kenny Raley, Owner
Sep 20, 2018
Nice environment and quick service.
Business Owner replied on Sep 21, 2018:
Hi Barbara, we are very happy to have provided you with such a positive experience! Thank you and we hope to be of service to you again!
Kenny Raley, Owner
Sep 19, 2018
I gave you a 4 on the customer service because as I was waiting for my car to be done, at one point I noticed that it had been moved out to the front parking area. I then noticed that some paperwork had been put in the pocket behind the register. The person who was at that register/desk (a woman), had walked briefly away, but when she came back, did not notice the paperwork and was on her cell phone. I waited, thinking that something else might be done to my car, but finally after about 15 min, got up and asked if it was done because it was sitting out front. She then looked behind her to see that the paperwork was there and it was for my car. She didn't apologize for the delay, probably because she had no idea that it had been sitting there the entire time she was there and on her phone. Everything else was very professional and I will be returning to your location to keep up the maintenance on my vehicle.
Business Owner replied on Sep 19, 2018:
Hello Jana, thank you for taking the time to let us know about your experience! We will absolutely do our best to refine our levels of service moving forward. If you're ever in need of more help, please let us know!
Kenny Raley, Owner
Sep 17, 2018
Quality Operation.
Business Owner replied on Sep 18, 2018:
Thanks for leaving us such a great review, Paul! Hope to see you soon!
Kenny Raley, Owner
Sep 12, 2018
Very happy with the service and staff, I will be back for other repairs.
Business Owner replied on Sep 13, 2018:
Thanks for the great feedback, James! We look forward to seeing you soon!
Kenny Raley, Owner
Sep 11, 2018
I Always get prompt service and good value at this store. I have bought all my tires and alignments here for years. Great shop!
Business Owner replied on Sep 12, 2018:
Thanks, Noel! We appreciate your business and look forward to seeing you on your next visit!
Kenny Raley, Owner
Sep 8, 2018
A great overall experience!
Business Owner replied on Sep 9, 2018:
Thanks for leaving us such a great review, Radana! Hope to see you soon!
Kenny Raley, Owner
Aug 13, 2018
Evan and Matt are great. They know the business and are professional and courteous. We'll be back!
Business Owner replied on Aug 14, 2018:
We always love to receive great feedback. We'll pass your comments on to the team! We look forward to seeing you again soon!
Kenny Raley, Owner
Aug 4, 2018
I honestly would never have gone to Big O for anything other than tires but a friend recommended and I have been very pleasantly surprised. The excellent service and considerate staff members have convinced me to do all my automotive needs there. That’s no small feat as I have been dead loyal to JayBees since 2012.
Business Owner replied on Aug 5, 2018:
Jennifer, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Kenny Raley, Owner
Aug 1, 2018
Absolutely the best customer service ever!!! I will never go anywhere else!
Business Owner replied on Aug 1, 2018:
Thanks for leaving us such a great review, Allie! We value your business and look forward to seeing you soon!
Kenny Raley, Owner
Jul 30, 2018
I called at 7am on Saturday and Matt answered. I had purchased 2 rear tires and needed them installed. He said to come right in at 7:30, when the shop opens. I arrived about 8am and they took great care of me in short order. They also agreed to accept 4 used tires gathering dust on my garage. Will I be back for future service - you bet. They’re excellent!
Business Owner replied on Jul 31, 2018:
Patrick, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Kenny Raley, Owner
Jul 30, 2018
I needed help determining the right tire for my on/off road needs. Evan Raley was always polite, answered all my questions as well as being extremely knowledgeable about my tire needs. I have tested the new tires and they are performing exactly as described by Evan.
Business Owner replied on Jul 30, 2018:
We are happy to hear that Evan took such good care of you! Please let us know if there is anything we can do for you; we are more than happy to help!
Kenny Raley, Owner
Jul 23, 2018
The girl at the front desk very nice and professional.
Business Owner replied on Jul 24, 2018:
Thanks for the great 4-star rating! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing.
Kenny Raley, Owner