BIG O TIRES STORE

Store Address
68365 Ramon Rd
Cathedral City, CA 92234

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4.9 /5
185 reviews

Give Us a Call
(760) 328-1828

Email us
store005609@bigostores.com

Hours
Mon - Fri 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

May 22, 2018
I had a screw in my back driver side tire and noticed it this morning taking the kids to school, dropped them then got to big O at 8:15 told them I need to be at work in :30 minutes and Johua service tech dropped everything and got on it and I was at work across town in North P.S. at 8:48! Excellent service and work from them all and they even capped off and checked all air in my other tires. Big O. CC is #1 in car SERVICE, been using them for 15 years or more. I was there maybe 15 minutes in and out!!!
May 14, 2018
I am a return customer who knows that Big O tire will provide me with excellent customer service. This visit was no exception in minimum time Big O had me back on the road.
Business Owner replied on May 16, 2018:
Thanks, John, for taking the time to share your thoughts and for being a repeat customer! We look forward to seeing you again!
Rand Rogenes, Owner
May 14, 2018
i had a problem with another Big O store( Rancho Cucamonga ) selling me and installing 4 new wrong size tires last year . I had the second flat tire, the tire having a split on the side... Your Manager worked with me to see what he could do to get me 4 new "right size " tires and at a cost i could afford. i told him i was very upset with Big O for putting on the wrong size tires and felt like i should not pay anything since it wasn't my fault..Your Manager was very professional and caring... I have been coming to the Big O store in Cathedral City since 2007, having Dave the old Manager helping me whom i thought was a very good Manager..He kept me coming back to his store and he helped me thru the years with at least 7 of my Vehicles..I was ready to take my business to American Tire , but your manager handled the problem and helped me out the best i think he could... i'm satisfied with him and will continue to bring my cars back to his store.... i will handle the problem of the "wrong Tires" from the Rancho Cucamonga store and the $450.59 they cost me.....btw i never rate a store excellent, but your Manager sure is close to it....i believe your manager's name is Jason Cortes....
Business Owner replied on May 16, 2018:
Thanks, Richard, for taking the time to share your thoughts about our staff's outstanding customer service! We are so glad we could really help you out and provide you with such an excellent experience. We look forward to seeing you soon!
Rand Rogenes, Owner
May 13, 2018
Totally pleased with the service and the tires.
Business Owner replied on May 14, 2018:
Hi Daniel, we are very happy to have provided you with such a positive experience! Thank you, and we hope to be of service to you again!
Rand Rogenes, Owner
May 7, 2018
Joshua did a great job and went above and beyond what was necessary. Nice guy too. Thanks Joshua. This is a correction for the typo.
Business Owner replied on May 8, 2018:
Debbie, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Rand Rogenes, Owner
May 7, 2018
WORK WAS DONE FINE
Business Owner replied on May 8, 2018:
Paul, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Rand Rogenes, Owner
May 6, 2018
IT WAS BETTER
Business Owner replied on May 7, 2018:
Vince, thanks for sharing all the details about your experience with us! We are glad we could be of service to you. Hope to see you again soon!
Rand Rogenes, Owner
Apr 30, 2018
Greeted cheerfully. The service guess time was a little off. But all work was done satisfactory. Thanks to all.
Business Owner replied on May 1, 2018:
Thanks, Tom, for taking the time to share your feedback! We are glad to hear everything was done to your satisfaction. Hope to see you soon!
Rand Rogenes, Owner
Apr 26, 2018
I needed two tires. Jason offered me a good price, and advised me that the job would be done promptly. Those promises were kept.
Business Owner replied on Apr 27, 2018:
Morton, we're happy to hear you had such a great service experience with our team! We hope that you have a great day!
Rand Rogenes, Owner
Apr 17, 2018
Great service and fair pricing.Excellent employees.
Business Owner replied on Apr 17, 2018:
Thanks, Richard, for taking the time to share your thoughts! We are glad we could provide you with great service at a competitive price. We hope that you have a great day!
Rand Rogenes, Owner
Apr 9, 2018
Great Experience!
Business Owner replied on Apr 11, 2018:
Thank you for taking the time to let us know about your experience! We hope that you have a great day!
Rand Rogenes, Owner
Apr 6, 2018
Out of town had a flat. They fixed it fast at closing time. Very nice service writter kept us informed.
Business Owner replied on Apr 9, 2018:
Rick, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Rand Rogenes, Owner
Mar 27, 2018
well to begin with I was really surprised that it was open on Sunday witch was a blessing cause I needed an alignment for my sons truck witch he needed for college on Monday. I cant say enough of the great customer service, she was very friendly and very knowledgeable of what needed to be done and the service guy inspected the suspension and recommended some future services that the truck would need. that is great customer service that is greatly appreciated and I would enjoy returning for service in the future and I recommend going to my Cathedral City, Ca. store anytime!
Business Owner replied on Mar 27, 2018:
Ernesto, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Big O Tires. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Rand Rogenes, Owner
Mar 23, 2018
Had a tire under road hazard repair fixed. I need new tires and shocks and got an estimate and will be back to have the work done. Jason Cortes was honest and professional,showed me the wear bars on my tires and I all ready new about the shocks but listened to him explain and I am glad I came into the shop. I will write another review after I get my new tires and shocks. See you soon. Thank you, Sandy
Business Owner replied on Mar 23, 2018:
Sandra, we're happy you found our staff to be so supportive during your experience here at Big O Tires. Thank you, and we look forward to your next visit.
Rand Rogenes, Owner
Mar 21, 2018
Tire didn't arrive as expected, But other wise fine service.
Business Owner replied on Mar 21, 2018:
Thanks for the great comments! We look forward to seeing you soon!
Rand Rogenes, Owner
Mar 21, 2018
I was completely satisfied. I was on my way to San Diego when I had a flat. I went to Big O Tires in a hurry and frustrated as I needed to be in San Diego by noon and it was already 9:20. Jason was very patient with me and assured me he would get me out as soon as possible. Jason was very nice and yet professional. He calmed me down and got me out of there. Thanks again Jason I made it by 12:15
Business Owner replied on Mar 21, 2018:
Your satisfaction means a lot to us, Sandra! We are happy to hear Jason was able to really help you out. We hope that you have a great rest of your day!
Rand Rogenes, Owner
Mar 19, 2018
Very good service.
Business Owner replied on Mar 19, 2018:
Thanks, Curtis! We hope that you have a great day!
Rand Rogenes, Owner
Mar 19, 2018
Great customer service
Business Owner replied on Mar 19, 2018:
We are pleased our team delivered great customer service to you, Richard! Hope to see you soon!
Rand Rogenes, Owner
Mar 14, 2018
The service was handled well and I do wish that when you change something in my car that you would return it as I had it. My headlights were turned off. They are always in the auto mode and I would like them to have been returned in the auto mode. I hate discovering at night that I'm driving with daytime running lights.
Business Owner replied on Mar 15, 2018:
Thank you for taking the time to leave us your honest feedback, Dean. We are always more than happy to assist you if anything comes up.
Rand Rogenes, Owner
Mar 7, 2018
Na
Business Owner replied on Mar 8, 2018:
Your five stars mean a lot to us! Thanks for taking the time to leave your rating!
Rand Rogenes, Owner
Feb 19, 2018
Very good customer service
Business Owner replied on Feb 21, 2018:
That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! We look forward to seeing you soon!
Rand Rogenes, Owner
Feb 19, 2018
Very satisfied with new management....
Business Owner replied on Feb 21, 2018:
Thanks, Don, for taking the time to share your thoughts! We are always more than happy to assist you if anything else comes up. Take care!
Rand Rogenes, Owner
Feb 14, 2018
.
Business Owner replied on Feb 14, 2018:
Thanks for leaving us such a great rating, Marty! We look forward to seeing you soon!
Rand Rogenes, Owner
Feb 6, 2018
The service was great and very efficient. I was pleasantly surprised that the tire was fixed before I knew it.
Business Owner replied on Feb 6, 2018:
Clark, this is great information to share with the team. We look forward to seeing you soon!
Rand Rogenes, Owner
Feb 5, 2018
Paula and her team did an exceptional job highly recommend Big O Tire
Business Owner replied on Feb 6, 2018:
Thanks for the great rating and recommendation, Beverly! We are always more than happy to assist you if anything else comes up. Take care!
Rand Rogenes, Owner