BIG O TIRES STORE

Store Address
68365 Ramon Rd
Cathedral City, CA 92234

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4.9 /5
207 reviews

Give Us a Call
(760) 328-1828

Email us
store005609@bigostores.com

Hours
Mon - Fri 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Aug 8, 2018
Great customer service and I didn’t have to wait long for my oil change ..
Business Owner replied on Aug 8, 2018:
Thanks, Liz, for taking the time to share your thoughts! We are glad we could get you back on the road in a timely manner. We hope that you have a great day!
Rand Rogenes, Owner
Aug 5, 2018
I was greeted by Paola. She was friendly and took the initiative to tell me what my car needed besides the oil change that I originally just went in for. I commute on a daily basis and had no idea my battery was going bad and now I have the piece of mind thanks to Big O Tires!
Business Owner replied on Aug 6, 2018:
Maribel, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Rand Rogenes, Owner
Jul 30, 2018
Friendly staff and great service. Thanks Paula ..
Business Owner replied on Jul 30, 2018:
Thanks for leaving us such a great review, James! We look forward to seeing you soon!
Rand Rogenes, Owner
Jul 30, 2018
I had a real good experience here. The staff was real helpful. Thanks to Josh and store manager Jason. Real friendly and helpful.
Business Owner replied on Jul 30, 2018:
Kimberly, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Rand Rogenes, Owner
Jul 26, 2018
Even though I did not have an appointment Paula worked me into the schedule and service was done in a timely fashion. Everyone was both professional and courteous. I was greeted when I walked in and thanked for being a customer when I picked up my vehicle.
Business Owner replied on Jul 26, 2018:
Thanks for leaving us such a great review, Cindy! Hope to see you soon!
Rand Rogenes, Owner
Jul 24, 2018
It's not often in this day and age you meet people that are not only friendly but also caring about how they are serving you as a costumer.. I only had a flat tire but Rudy, the young man who fixed it, explained to me what to watch out for in the future and explained why it should be fixed or safer to purchase a new tire.. This young man was fantastic!! The manager Jason, was just as helpful. Showed me his recommendations for a new set of tires, when I was in need, and explained to me the various advantages in choosing Big O.I can assure you the next time me or may friends need a tire I will be recommending Big O Tires. That store is fantastic. Do you people realize that you are the only tire store open on a Sunday in all of Palm Springs.. I must say my experience was so educational that I saw it as a good thing to get a flat tire on a Sunday, 200 hundred miles from home, or else I would have never found out about Big O tires. I really can't say enough about your company. Thank you for training your team members so well !!! Terrence F. Moretti Vice President and General Manager of GMT Studios, Culver City California, 90290. Who's ever reading this you should know ( These guys guys got it DOWN )
Business Owner replied on Jul 24, 2018:
Terrance, thanks for sharing all the details about your experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to seeing you again!
Rand Rogenes, Owner
Jul 23, 2018
Employees were very respectful very helpful very happy service
Business Owner replied on Jul 24, 2018:
Luis, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Rand Rogenes, Owner
Jul 3, 2018
My error . The air caps were the same color as the air filler tubes so it was my bag for that.
Business Owner replied on Jul 4, 2018:
Thanks, Alex, for taking the time to share your thoughts! We hope that you have a great day!
Rand Rogenes, Owner
Jul 3, 2018
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Business Owner replied on Jul 4, 2018:
Jack, thank you so much for your high rating! We hope that you have a great day!
Rand Rogenes, Owner
Jul 2, 2018
Purchased a set of tires and was very pleased with the overall service. Thanks to Jason for all his help.
Business Owner replied on Jul 2, 2018:
Ray, we are very happy we could provide you with a positive experience! We hope that you have a great day!
Rand Rogenes, Owner
Jun 26, 2018
Helpful and friendly staff.
Business Owner replied on Jun 26, 2018:
Daniel, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
Rand Rogenes, Owner
Jun 22, 2018
I had a tire fixed and I received exellent service at no charge.
Business Owner replied on Jun 23, 2018:
Debby, thanks for sharing all the details about your experience with us! We hope that you have a great day!
Rand Rogenes, Owner
Jun 21, 2018
This is about the 3rd or 4th time taking my vehicles in to Big O over in Cat City. The employees over there do a good job. They let me know of other things that are also wrong with my cars BUT they never make me feel pressured into buying something that I don't want to. I've be going to Big O since around 1998. I was going to the one over in Bermuda Dunes for the longest time, but something happened to their customer service, so now I'm over in Cat City and I wouldn't go anywhere else!
Business Owner replied on Jun 22, 2018:
Thanks for leaving us such a great review, Deborah! We are glad we could earn your trust in our business! We hope that you have a great day!
Rand Rogenes, Owner
Jun 21, 2018
Very competitive pricing. Knowledgeable and courteous staff. Comfortable waiting area.
Business Owner replied on Jun 21, 2018:
Thanks for the great feedback, Charles! It is our commitment to provide our customers with relaxing and comfortable facilities as well as professional and courteous service. Hope to see you again!
Rand Rogenes, Owner
Jun 21, 2018
Very prompt and friendly service, thank you.
Business Owner replied on Jun 21, 2018:
Thanks for the great feedback! We are happy we could provide you with prompt and friendly service. We hope that you have a great day!
Rand Rogenes, Owner
Jun 16, 2018
Have been dealing at this store for over twenty years. The service and quality of work has always been top notch.
Business Owner replied on Jun 17, 2018:
Thanks for leaving us such a great review, Herb! We look forward to seeing you soon!
Rand Rogenes, Owner
Jun 14, 2018
JASON was very helpful and went above and beyond to provide me with the exact tires I was searching for and the price range I needed... He didn't beat his competitors price by much but he did beat them and proved to me he wanted to put some excellent tires on my Jeep. JOSHUA who actually installed my tires was very knowledgable about Jeeps and provided me with some very valuable information about a TPMS inflator / deflator system and sold me on some KYB shocks which I will probably have installed in the next 2 months. A very friendly store which I will gladly do business with in the future...
Business Owner replied on Jun 15, 2018:
Tom, thanks for sharing all the details about your experience with us! We are glad Jason and Joshua could really help you out. We value your business, and look forward to seeing you soon!
Rand Rogenes, Owner
Jun 14, 2018
An amazing group of skilled, trained, knowledgable, friendly employees. A++ experience.
Business Owner replied on Jun 15, 2018:
Thanks for leaving us such a great review, Josh! We look forward to seeing you soon!
Rand Rogenes, Owner
Jun 4, 2018
I have had work and service done on my vehicle several times here at the Big O tires in Cathedral City, I must say i have had excellent customer service from the entire staff. A special thank you too Pauola and Jason, for there courteous demeanor and help getting the things done on my vehicle i needed, there very straight forward and can offer great advice to meet your cars needs. I have a regular oil changes and maintenance done on my car every time i need them, and will not go anywhere else but Big O. There prices are affordable and very timely done. I appreciate all the workers and staff at BIG O in Cathedral City. Thank you. :-) I will be back all time! :-)
Business Owner replied on Jun 12, 2018:
Thanks, Curtis! We always love to receive great feedback. We'll pass your comments on to the team. Hope to see you soon!
Rand Rogenes, Owner
Jun 1, 2018
Great and friendly service every time with fast and efficient service.
Business Owner replied on Jun 9, 2018:
Ted, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and we look forward to your next visit!
Rand Rogenes, Owner
Jun 1, 2018
I wish to speak with store general manager,my number 760-285-1229
May 23, 2018
I appreciate your guys help and on working on my car. The customer service I got was really helpful and nice, way better then America’s tire in cathedral city, ca.
Business Owner replied on May 25, 2018:
Thanks, Cristobal, for taking the time to share your thoughts! We are glad we could be of service to you. We hope that you have a great day!
Rand Rogenes, Owner
May 22, 2018
I had a screw in my back driver side tire and noticed it this morning taking the kids to school, dropped them then got to big O at 8:15 told them I need to be at work in :30 minutes and Johua service tech dropped everything and got on it and I was at work across town in North P.S. at 8:48! Excellent service and work from them all and they even capped off and checked all air in my other tires. Big O. CC is #1 in car SERVICE, been using them for 15 years or more. I was there maybe 15 minutes in and out!!!
Business Owner replied on May 24, 2018:
Will, thanks for sharing all the details about your experience with us! We are glad we could get you back on the road so quickly. We look forward to seeing you again!
Rand Rogenes, Owner
May 14, 2018
I am a return customer who knows that Big O tire will provide me with excellent customer service. This visit was no exception in minimum time Big O had me back on the road.
Business Owner replied on May 16, 2018:
Thanks, John, for taking the time to share your thoughts and for being a repeat customer! We look forward to seeing you again!
Rand Rogenes, Owner
May 14, 2018
i had a problem with another Big O store( Rancho Cucamonga ) selling me and installing 4 new wrong size tires last year . I had the second flat tire, the tire having a split on the side... Your Manager worked with me to see what he could do to get me 4 new "right size " tires and at a cost i could afford. i told him i was very upset with Big O for putting on the wrong size tires and felt like i should not pay anything since it wasn't my fault..Your Manager was very professional and caring... I have been coming to the Big O store in Cathedral City since 2007, having Dave the old Manager helping me whom i thought was a very good Manager..He kept me coming back to his store and he helped me thru the years with at least 7 of my Vehicles..I was ready to take my business to American Tire , but your manager handled the problem and helped me out the best i think he could... i'm satisfied with him and will continue to bring my cars back to his store.... i will handle the problem of the "wrong Tires" from the Rancho Cucamonga store and the $450.59 they cost me.....btw i never rate a store excellent, but your Manager sure is close to it....i believe your manager's name is Jason Cortes....
Business Owner replied on May 16, 2018:
Thanks, Richard, for taking the time to share your thoughts about our staff's outstanding customer service! We are so glad we could really help you out and provide you with such an excellent experience. We look forward to seeing you soon!
Rand Rogenes, Owner