BIG O TIRES STORE

Store Address
68365 Ramon Rd
Cathedral City, CA 92234

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4.9 /5
145 reviews

Give Us a Call
(760) 328-1828

Email us
store005609@bigostores.com

Hours
Mon - Fri 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Oct 12, 2017
When i got home on October 10, 2017 , I reviewed my invoice no. 005609-79325 in detail & compared it to my copy of invoice no. 00509-76577 dated 4/10/2017 and I was charged for the POWER STEERING FLUID SVC PACKAGE on each - twice in one year . Please tell me W H Y ?
Business Owner replied on Oct 16, 2017:
Thank you for bringing this to our attention, Vince. Please contact us at your earliest convenience so we can work to resolve this issue. Thanks!
Oct 5, 2017
Staff were wonderful, Joshua and Mike were excellent and made sure that everything was done correctly and I'll be safe on the roads!
Business Owner replied on Oct 10, 2017:
That is great to hear, Joy! We're glad Joshua and Mike were so helpful. We hope that you have a great day!
Rand Rogenes, Owner
Sep 21, 2017
I asked many questions and was met with patience and care.
Business Owner replied on Sep 26, 2017:
Alicia, thank you for taking the time to let us know about your experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Rand Rogenes, Owner
Sep 20, 2017
Very professional and courteous, would recommend this store to others.
Business Owner replied on Sep 26, 2017:
Thanks, James! We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Rand Rogenes, Owner
Sep 12, 2017
As a long time customer, I have never been disappointed with the car service, parts, or customer service. It's a great company with locations all over the country.
Business Owner replied on Sep 18, 2017:
Thanks, Russell! We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Rand Rogenes, Owner
Aug 21, 2017
Our experience buying new tires was excellent and Service Manager John Camacho was awesome to work with. We highly recommend BigO Tires in Cathedral City to all of our friends and family.
Business Owner replied on Aug 22, 2017:
Thank you for your recommendation of our store, Gabriella! We're so happy our team provided you with such an excellent experience! Hope to see you again soon!
Rand Rogenes, Owner
Aug 7, 2017
I had an issue with the brake pads wearing out in a very short period of time, not their fault, defective product, they replaced at no charge, all I paid for was the discs they were messed up, I was so thankful they recodnized this, very honest..
Business Owner replied on Aug 7, 2017:
David, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Rand Rogenes, Owner
Jul 31, 2017
I love the way they treat you and the service they provide.
Business Owner replied on Jul 31, 2017:
Thanks for the great comments! We hope that you have a great day!
Rand Rogenes, Owner
Jul 26, 2017
Excellent experience
Business Owner replied on Jul 27, 2017:
Thanks, Sam! Please let us know if there is anything else we can do for you; we are more than happy to help! We look forward to seeing you soon!
Big O Tires - Cathedral City, CA
Jul 24, 2017
Very helpful
Business Owner replied on Jul 25, 2017:
Thanks, Jennifer! Please let us know if there is anything else we can do for you; we are more than happy to help! Hope to see you again!
Rand Rogenes, Owner
Jul 17, 2017
The tires are great, and the service was wonderful. I own a small business and time always is important. they got me in and out quickly, and gave me some feedback on services needed in the near future. thanks Rhett
Business Owner replied on Jul 17, 2017:
Thanks for leaving us such a great review! We hope that you have a great day!
Rand Rogenes, Owner
Jul 10, 2017
Great
Business Owner replied on Jul 10, 2017:
Thanks, Lisa! Please let us know if there is anything else we can do for you; we are more than happy to help! Hope to see you soon!
Rand Rogenes, Owner
Jul 6, 2017
Very friendly
Business Owner replied on Jul 6, 2017:
Thanks, Jacqueline! Please let us know if there is anything else we can do for you; we are more than happy to help! Hope to see you soon!
Rand Rogenes, Owner
Jul 4, 2017
Front desk help -- by Mike and another guy whose name I don't recall -- was excellent. Extremely responsive, helpful and friendly. Got me the unusual tires I needed by the next day. Returned my phone call with the info I needed within minutes -- that's a rarity these days! Installation was good, though the tire pressures were off quite a bit and my tire pressure monitoring system wasn't reset. Also, your website is a mess -- not easy to use, and once I found the tires I needed it failed to transmit them with my appointment request. Very odd. Still, the front desk people are great.
Business Owner replied on Jul 5, 2017:
Brian, thanks for sharing all the details about your experience with us! We will pass that information on to Mike and the team which i'm sure will brighten up their day. Please let us know if there is anything else we can do for you; we are more than happy to help! We hope that you have a great day!
Rand Rogenes, Owner
Jul 3, 2017
This is the only concern I have. Being a holiday weekend, I would have like them to have more than one register open. Especially with the quantity of customers waiting to pay and customers waiting to get their car serviced..
Business Owner replied on Jul 4, 2017:
Lily, this is great information to share with the team. We'll be sure to use your feedback to improve in the future. Hope to see you soon!
Rand Rogenes, Owner
Jun 30, 2017
Needed an alignment they took me right in. Fast service. America's tire just lost my business. I will be purchasing all my tires in the future from Big O Tires.
Business Owner replied on Jul 2, 2017:
Thanks for the great comments! We hope that you have a great day!
Rand Rogenes, Owner
Jun 30, 2017
The service was done within two hours of making an appointment for a very fair price. Half an hour for an alignment. Think they even dressed my tires as an extra. If I need more work done later, I will definitely be back.
Business Owner replied on Jul 2, 2017:
Kevin, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Rand Rogenes, Owner
Jun 29, 2017
Great service team and Marcos the service manager was good to work with. Thanks.
Business Owner replied on Jun 29, 2017:
Thanks, Richard! We look forward to seeing you soon!
Rand Rogenes, Owner
Jun 27, 2017
Great service. The service manager was super to work with. The service was performed quickly. Thanks!
Business Owner replied on Jun 28, 2017:
Thank you so much for your kind words about our team! We always strive to provide top quality service to every guest! Hope to see you soon!
Rand Rogenes, Owner
Jun 26, 2017
Great customer service
Business Owner replied on Jun 26, 2017:
Dawn, thank you for taking the time to let us know about your experience! Hope to see you soon!
Rand Rogenes, Owner
Jun 20, 2017
I love this store for the following reasons.
The staff is always so helpful.
They explain all that is going to be done to my car in good detail.
When you can't afford to be the store they hexplain you find a way to pay for the work
Business Owner replied on Jun 21, 2017:
Thanks for the great feedback! We hope that you have a great day!
Rand Rogenes, Owner
Jun 19, 2017
I was very impressed with the customer service. Mike took care of getting me the best price for tires. He also got an approval for a credit card with which to purchase the tires. He also filled out the $50 rebate form, addressed an envelope for mailing, and put a stamp on the envelope. I never get that kind of customer service any more. Because of Mike I will come back and recommend him and Big O to others. You need to keep this guy around.
Business Owner replied on Jun 19, 2017:
Cochran, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Rand Rogenes, Owner
Jun 6, 2017
Very pleased
Thanks to Jose and Mike
Business Owner replied on Jun 6, 2017:
Thanks for the great feedback! We're happy to hear you had such a positive experience with our team! Hope to see you again soon!
Big O Tires - Cathedral City, CA
May 25, 2017
Always enjoy going to Cat City Big O Tires. Service is speedy, Customer Service is great, knowledge of staff, and Cool indoor facility.
Business Owner replied on May 25, 2017:
Leslie, thanks for sharing all the details about your experience with us! We are so pleased you enjoyed your visit! We hope that you have a great day!
Big O Tires - Cathedral City, CA
May 23, 2017
Excellent service I myself been going there for at least 20 years
Business Owner replied on May 24, 2017:
Richard, we are delighted to have provided you with 20 years of excellent service. Don't hesitate to let us know if there's anything we can do for you. We look forward to seeing you soon!
Big O Tires - Cathedral City, CA