BIG O TIRES STORE

Store Address
15195 Lakeshore Dr
Clearlake, CA 95422

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4.9 /5
87 reviews

Give Us a Call
(707) 994-8000

Email us
store005265@bigostores.com

Hours
Mon - Fri 8:00 AM - 5:30 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed

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* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Aug 13, 2018
I have been a Big O customer for years because I appreciate the friendliness and professionalism every store offers. I have moved around a lot, and it's so nice to know that there is always a Big O that will handle my tires and servicing.
Business Owner replied on Aug 15, 2018:
Mary, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know! Hope to see you soon!
Denise Loustalot, Owner
Aug 13, 2018
Had the front pads and the rotors replaced on my 2008 Scion XB. It was done in just about an hour. Great/speedy service!
Business Owner replied on Aug 15, 2018:
Roger, thank you for taking the time to let us know about your wonderful experience! Please don't hesitate to reach out if there's anything additional we can do for you. We hope that you have a great day!
Denise Loustalot, Owner
Jul 18, 2018
Thank you Bret for opening up early and taking care of my flat tire right away. I didn’t have ta wait long at all
Business Owner replied on Jul 19, 2018:
Monique, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Denise Loustalot, Owner
Jul 13, 2018
As I continue to come back to this store the customer service is wonderful. They were swamped when I came in around 8 am for 2 new tires. After I sat down the store just exploded with people. There were 2 people in front of me so I knew that I would be waiting for a couple of hours to get 2 new tires installed. I sat and did some work on my phone and they got my car done within and hour and a half and that was with about 20 people coming through the door after me. I appreciate this Big O and appreciate what they do for me every time I show up. Thanks again for your service and I will continue to come back!!
Business Owner replied on Jul 15, 2018:
Thanks for leaving us such a great review, Troy! We look forward to seeing you soon!
Denise Loustalot, Owner
Jul 11, 2018
The employees are always knowlegable. The work done to my car is always superb and done quickly without quality suffering.
Business Owner replied on Jul 13, 2018:
Thanks for the great comments! Hope to see you soon!
Denise Loustalot, Owner
Jul 9, 2018
Great quality prices on my 2 new front tires.
Business Owner replied on Jul 11, 2018:
Thanks for the great feedback! We hope that you have a great day!
Denise Loustalot, Owner
Jun 25, 2018
Excellent service
Business Owner replied on Jun 25, 2018:
Pat, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Denise Loustalot, Owner
Jun 21, 2018
Excellent service as always!
Business Owner replied on Jun 21, 2018:
Thanks, Pat! We look forward to seeing you soon!
Denise Loustalot, Owner
Jun 4, 2018
Quick, easy, painless. Great service.
Business Owner replied on Jun 11, 2018:
Jerry, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Hope to see you soon!
Denise Loustalot, Owner
May 26, 2018
went well, pleasant people and oil change and tire rotation was finished quickly.
Business Owner replied on Jun 4, 2018:
Bill, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Big O Tires! We hope that you have a great day!
Denise Loustalot, Owner
May 9, 2018
Every time I go to this shop they get me in and they get me out. I appreciate the front desk as well as the folks working in the garage. Best place in Lake County hands down. Thanks Big O!
Business Owner replied on May 11, 2018:
Troy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Big O Tires. Thank you, and we look forward to your next visit!
Denise Loustalot, Owner
May 7, 2018
These guys are straight up and honest! They always treat me with respect and give me options. They give me a "heads up" about upcoming fixes which takes the stress out of last minute repairs. I switched to them after a competitor overcharged me for a complementary service. I've never been happier. As a woman who isn't car savvy - I never feel lied to and they explain exactly what the issue is without adding additional fixes and/or costs. The guys at the desk are great! Excellent customer service and mechanical know-how. Please go here, you'll not be disappointed. NOBODY in Clearlake can even compare to this place!
Business Owner replied on May 8, 2018:
Stacy, we're happy you found our staff to be so supportive during your experience here at Big O Tires. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Denise Loustalot, Owner
Apr 27, 2018
Always friendly and helpful. They always go out of they're way for me. Extremely happy with the service and products.
Business Owner replied on Apr 30, 2018:
Thanks for leaving us such a great review! We truly appreciate your continued business with us, and we're looking forward to your next visit!
Denise Loustalot, Owner
Apr 18, 2018
Great Experience Everytime! Excellent Customer Service, very knowledgeable & fast service! Thank You Big O Tires Team Clearlake!
Business Owner replied on Apr 19, 2018:
Thanks for leaving us such a great review, Brandon! We appreciate your continued business with us, and we're looking forward to your next visit!
Denise Loustalot, Owner
Apr 10, 2018
Great all around
Business Owner replied on Apr 11, 2018:
Judy, we are so pleased you enjoyed your visit to Big O Tires. Thank you, and we hope to be of service to you again!
Denise Loustalot, Owner
Apr 9, 2018
Excellent as always. I was able to get same day service for the vehicle needing repairs. We have 6 vehicles and your shop always does a great job. We appreciate your honesty. The staff is always friendly and welcoming. When asked where I take my car or who to recommend as a local mechanic, we always recommend Big O in Clearlake!
Business Owner replied on Apr 10, 2018:
Thanks for leaving us such a great review, Katy! We are so pleased you enjoyed your visit with us. Please let us know if there is anything else we can do for you; we are more than happy to help!
Denise Loustalot, Owner
Mar 22, 2018
I take all of my vehicles to Big O in Clearlake. Great service, pricing, and value. Denise and her staff work hard to see it's done right every time. Much appreciated!
Business Owner replied on Mar 23, 2018:
Larry, we're happy you found our staff to be so supportive during your experience here at Big O Tires. Thank you, and we hope to be of service to you again!
Denise Loustalot, Owner
Mar 14, 2018
Always treated like a queen!
Business Owner replied on Mar 14, 2018:
Kim, we are so happy to read such a great review about Big O Tires. Thank you, and we hope to be of service to you again!
Denise Loustalot, Owner
Feb 19, 2018
Once again I have always had great service at this Big O store. They are friendly, courteous, and always make me feel very good about my car issue. I had a nail in my tire that was causing my tire pressure to go down everyday so I took it to Big O in Clearlake and they fixed it in about 20 minutes. I was in my car and off to do what I had to do that afternoon. There was no charge but they helped me fix a tire that could have otherwise blown on the highway or just deflated so they did what I asked and got me on my way. Thanks so much for your great service and I will certainly be back for any other issues that arise with the Sherman family cars!
Business Owner replied on Feb 22, 2018:
It is great that we were able to help out and get you back on the road safely! Please let us know if there is anything else we can do for you; we are more than happy to help!
Denise Loustalot, Owner
Feb 19, 2018
The experience was great and I was very impressed and happy they fit me in last minute. The only problem was the tech notion who drove my car in to and out of the service bay did not put a floor mat or a cover over my steering wheel. I have worked in this industry before and always used those items to avoid getting grease or oil in a customers car. Over all great service
Business Owner replied on Feb 21, 2018:
Robert, we are pleased to hear that we were able to assist you. Thank you for the feedback, and we will use this opportunity in order for us to improve!
Denise Loustalot, Owner
Feb 11, 2018
I was 2 1/2 hours away from home with a check engine light on. Ricky and Matt went the extra mile to make sure it was diagnosed, and I was back on the road safely in no time.
Business Owner replied on Feb 11, 2018:
Thanks for the great comments! We hope that you have a great day!
Denise Loustalot, Owner
Jan 4, 2018
Knowing that I drive up and down the mountain a lot I appreciate Cody telling me I’d need new tires soon
Business Owner replied on Jan 4, 2018:
Jeff, this is great information to share with the team. We hope that you have a great day!
Denise Loustalot, Owner
Dec 25, 2017
I have only been at this store twice but I knew the owner from when she was at the other store in Clearlake. I am always treated wonderfully and the service has been nothing but top notch. I appreciate the detail yet how quickly they get the job done. They are competitive with bigger chains in Santa Rosa and I try my best to keep my business locally. This Big O tires shop is a superb shop with top of the line customer service. Keep doing what you are doing and you will continue to get my business. Thank you for all of your help to keep my car safe and on the road.
Business Owner replied on Dec 26, 2017:
Troy, thanks for sharing all the details about your experience with us! Hope to see you soon!
Denise Loustalot, Owner
Nov 16, 2017
Thank you for you friendly service and for getting me in and out in a timely manner with no appointment. Happy customer- see you soon
Business Owner replied on Nov 18, 2017:
Thanks for the great comments! We look forward to seeing you soon!
Denise Loustalot, Owner
Nov 13, 2017
The best always!
Business Owner replied on Nov 16, 2017:
Thanks, Hope! We appreciate your continued business, and we're looking forward to your next visit!
Denise Loustalot, Owner