BIG O TIRES STORE

Store Address
7427 Redwood Blvd
Novato, CA 94945

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4.9 /5
57 reviews

Give Us a Call
(415) 892-7585

Email us
store005217@bigostores.com

Hours
Mon - Fri 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Jun 21, 2018
They did a great job and got me out of there as quick as possible thanks guys for the good service
Business Owner replied on Jun 21, 2018:
Andre, thanks for sharing all the details about your experience with us! We are happy to have provided you with fast and quality service. We hope that you have a great day!
Ali Mirghanbari, Owner
Jun 3, 2018
Staff was great!!
Business Owner replied on Jun 9, 2018:
George, we're happy to hear you had such a positive experience with our team! Thank you and we hope to be of service to you again!
Ali Mirghanbari, Owner
Jun 1, 2018
I went in to have my brakes checked just to make sure they were functioning properly. They did a quick analysis and I was out the door in less than 10 minutes with an A+ report. The folks at the store in Novato are sharp! Thank you
Business Owner replied on Jun 9, 2018:
Michael, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ali Mirghanbari, Owner
May 15, 2018
Amazing service and accomodantion. The team is very efficient and knowledgeable. I called the day before speaking with Matthew about my 4 tires for my Lexus IS350C, he gave me all the options available, from economy to performance. No BS, just full and complete price out the door for the best Sport Performance. Made my deposit and he called me as soon as the tires got to the store at 9:15am. Got there at 10am with a warm greet and he let me know where I can grab a good lunch and coffee, and I was out the door at 10:45am with 4 amazing sport performance tires for my Wife’s Lexus. I’m going to get some brownie points from the Wife. Happy Wife, amazing life. Talking about efficiency and great service, this branch is second to none out there. I truly appreciate it all!!!
Business Owner replied on May 20, 2018:
We're pleased to hear you had a pleasant experience with us! If you ever need anything more, don't hesitate to reach out! Have a great day!
Ali Mirghanbari, Owner
May 14, 2018
Only reason I gave a four to customer service was that i was told that to change, balance, install 4 tires would take 45 min. that took 1.25 hours, then to check alignment and actually align the vehicle it took another hour. I asked how long at the start and they told me 45 min, and for that i just waited but if i would have been told 2 hrs would have went and did something else and then just came back and paid and picked up jeep. Not a huge deal just give the customer worst case scenario and if done sooner, great.
Business Owner replied on May 16, 2018:
Thanks, Matt, for taking the time to share your thoughts! We apologize for the extended service time you experienced, and will be sure to use your feedback as an opportunity to improve. Hope to see you again!
Ali Mirghanbari, Owner
May 10, 2018
great shop with knowledgeable staff. Always willing to explain things in plain language. These folks are always looking to find you the best deal available as apposed to upselling you.
Business Owner replied on May 14, 2018:
Kevin, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ali Mirghanbari, Owner
Apr 17, 2018
Friendly and professional. Convenient location with fair prices. Junior and his staff were fast and efficient getting my alignment done quicker than expected! Thanks again gentlemen!
Business Owner replied on Apr 17, 2018:
Tim, thank you for taking the time to let us know about your experience! We are glad Junior and our team could get you back on the road sooner than expected. We hope that you have a great day!
Ali Mirghanbari, Owner
Apr 9, 2018
I learned something while I was there.
Business Owner replied on Apr 11, 2018:
Helen, thank you for taking the time to let us know about your experience. We hope that you have a great day!
Ali Mirghanbari, Owner
Apr 5, 2018
John was so friendly and helpful, thank you so much for making sure I got out of there in time. And thanks to Matthew as well. Both were courteous and efficient and that is very hard to find these days.
Business Owner replied on Apr 9, 2018:
Thanks, Judy! We always love to receive great feedback. We'll pass your comments on to the team. Hope to see you soon!
Ali Mirghanbari, Owner
Apr 4, 2018
I took my car in for tire rotation at the Novato Big O store on Redwood Blvd. My car was taken in immediately and I was treated courteously and professionally by the staff. The work was done in 20 minutes and cheerfully returned to me. I highly recommend this shop for anyone needing honest, professional service in Marin.
Business Owner replied on Apr 8, 2018:
We're so glad that everything was completed quickly and to your satisfaction! We look forward to seeing you on your next visit!
Ali Mirghanbari, Owner
Apr 4, 2018
Professional, friendly service. Walking distnace to Starbucks and Trader Joes whilst they assessed and then replaced my tires. Pleasant waiting area with up to date magazines and free wifi while waiting. Worked to get me the best price.
Business Owner replied on Apr 8, 2018:
We're so glad that you enjoyed your experience at our store! We hope you choose us again soon! Take care!
Ali Mirghanbari, Owner
Mar 27, 2018
Very thorough and efficient
Business Owner replied on Mar 28, 2018:
We're happy our team has delivered thorough and efficient service. We hope that you have a great day!
Ali Mirghanbari, Owner
Mar 23, 2018
Let me just say wow! What great service I received from Jonathan. He was really helpful. He made sure I was taken care of. I will definitely be back!
Business Owner replied on Mar 24, 2018:
Thanks for leaving us such a great review, Jacqueline! If you have any further questions, please give us a call. We hope that you have a great day!
Ali Mirghanbari, Owner
Mar 20, 2018
I was well taken care of by Matthew .... he was kind and helpful. This store always has very good customer service. I have been coming to BIGOs for a long time and will continue to come !!
Business Owner replied on Mar 20, 2018:
Hi, we are pleased to hear that Mathew was able to provide great service to you! Thank you, and we hope you will consider us again in the future. Take care!
Ali Mirghanbari, Owner
Jan 4, 2018
I've been a customer of Big O Novato, CA for several years and have always experienced professional, knowledgeable and excellent customer service - whether purchasing new tires or needing "just in time" tire repair. Most recently, I was heading out of town for a trip to So. CA when my tire pressure gauge glowed orange. I stopped into Big O where Jonathan took care of me right away - located a nail in my tire, completed the repair had me back on the road within 25 minutes. Friendly and professional, his special care made a major difference in my arriving in So, CA for several important meetings. I'm always been well informed regarding the service and timelines, which have always been met. Thanks to the Big O Novato team!
Business Owner replied on Jan 4, 2018:
Thanks for the great feedback, Robert! We hope that you have a great day and come visit the team again soon!
Ali Mirghanbari, Owner
Nov 24, 2017
Thanks
Business Owner replied on Nov 24, 2017:
David, thank you for taking the time to let us know about your experience! Thanks again!
Ali Mirghanbari, Owner
Nov 6, 2017
I'm always treated with respect! As a female it's difficult to go into an auto shop feeling confident that you'll be respected and not overcharged. Ali Mirghanbari, owner of Big O Tires, on 7427 Redwood Blvd, Novato, CA, 94945, has pride himself in giving his employees great training in customer service, attention to detail, and time management. What more can I say, it was on a Friday, one hour before closing, and service with a smile! Thank you, guys at Big O Tires, for the great and speedy service your staff provided me late Friday evening. I had a great weekend driving around not having to worry about my breaks. Happy customer!
Business Owner replied on Nov 7, 2017:
Yesenia, thank you for this wonderful review! We're delighted our team has provided such great service for you. Hope to see you soon!
Ali Mirghanbari, Owner
Oct 22, 2017
Polite and friendly.
Business Owner replied on Oct 23, 2017:
Andrea, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Ali Mirghanbari, Owner
Oct 16, 2017
Great service by employee DeWhite. On problem though. The Big I website offered a $70 rebate on the purchase of four Michelin tires but had no forms to fill out or send in. Dewhite is still working on this, but this appears to be a corporate or management issue.
Business Owner replied on Oct 18, 2017:
Thanks for the feedback. We will be sure to use your comments in order to improve in the future. We hope that you have a great day.
Ali Mirghanbari, Owner
Oct 3, 2017
Everyone was very helpful, courteous, and service was fast and efficient. Couldn't have asked for more.
Business Owner replied on Oct 9, 2017:
Thanks for letting us know about your experience, Linda. We hope that you have a great day!
Ali Mirghanbari, Owner
Sep 26, 2017
Came in to have tires rotated and brakes checked. In and out within a hour, and they were always efficient and friendly.
Business Owner replied on Oct 3, 2017:
Thanks, Driskill! We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Ali Mirghanbari, Owner
Sep 25, 2017
Very accommodating, kind and quick.
Business Owner replied on Oct 3, 2017:
We're pleased to hear that, Michael! Hope to see you soon!
Ali Mirghanbari, Owner
Sep 25, 2017
Great people always smile it make me welcome... thank you
Business Owner replied on Oct 2, 2017:
Edgar, thank you so much for the positive review! We hope you continue to choose us for all your automotive needs! Take care!
Ali Mirghanbari, Owner
Sep 6, 2017
Good experience...waiting area could be a little more comfortable
Business Owner replied on Sep 13, 2017:
Thanks for letting us know about your good experience, Marylee. We understand that there is always room for improvement, so we appreciate your feedback. Thanks again!
Ali Mirghanbari, Owner
Aug 3, 2017
Friendly.Car ready when promised.
Business Owner replied on Aug 3, 2017:
Thanks, Dieter! We are glad we could help! We hope that you have a great day!
Ali Mirghanbari, Owner