BIG O TIRES STORE

Store Address
2310 El Camino Real
Redwood City, CA 94063

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4.9 /5
51 reviews

Give Us a Call
(650) 366-2446

Email us
store005230@bigostores.com

Hours
Mon - Fri 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 9:00 AM - 5:00 PM

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Aug 14, 2017
They did a nice job.
Business Owner replied on Aug 15, 2017:
Thanks, Bryan. We are happy to hear that everything was completed to your satisfaction. We hope that you have a great day!
Craig Kershner, Manager
Aug 9, 2017
I was towed here with a flat tire 30 minutes before closing. They patched my tire, didn't try to upsell me on anything, and had me out the door before closing!
Business Owner replied on Aug 10, 2017:
Thanks, Meghan! It's great to hear that we were able to get you back on the road so quickly. We hope that you have a great day!
Craig Kershner, Manager
Aug 9, 2017
I have come about 3 times to this Big O service center for tire rotation and wheel alignment for my 2010 Honda Civic. Always I have had courteous, prompt service. Now they have added online appointments for added convenience. I highly recommend this service center.
Business Owner replied on Aug 9, 2017:
Thanks for leaving us such a great review, Francis! Your recommendation means so much to us and we hope you continue to choose us for all your automotive needs! Take care!
Craig Kershner, Manager
Jul 31, 2017
Not often do I write reviews....This is one occasion. My thanks goes out to Sandra and the entire team at Big O tire ship in Redwood city!! First class operation from Sandra's product knowledge and recommendations and price quotes for the work preformed on my 2001 Silver Toyota Tacoma Truck that badly need tires, Shocks, brakes and Valve cover Gaskets. All was completed except the Valve cover gaskets which will be completed soon. Thank You Sandra and Team for your professionalism. Highly recommend this place!!

Sincerely ,

Bob Van Hoy
Business Owner replied on Jul 31, 2017:
Bob, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Craig Kershner, Manager
Jul 27, 2017
Thank you for such an easy and cheap tire replacement and wheel alignment!
Business Owner replied on Jul 27, 2017:
Thanks for leaving us such a great review, James! We hope that you have a great day!
Craig Kershner, Manager
Jul 19, 2017
Friendly and professional. I felt well informed about the maintenance my car required and well taken care of
Business Owner replied on Jul 19, 2017:
Thanks, Shivani, for taking the time to share your thoughts! We are glad we could help! Hope to see you soon!
Craig Kershner, Manager
Jul 3, 2017
My cars engine light went on which is never a good sign! I brought my car in for diagnosis and repair. Sandra was my service representative. First off, I needed a ride to work in the morning as I arrived late. She arranged that and got me there in time. Sandra called me 1 hour later with the bad news. The cost for the part I needed was significant. Sandra helped as much as she could to bring down the price of the labor. Told me about a Groupon coupon that was available to help. She communicated with me during the entire process. Unfortunately, the part did not arrive that day. But as soon as it arrived the following day Sandra notified me and began the job. I'm happy to say my car is now fixed and I'm on the road again. Thank you Sandra!
Business Owner replied on Jul 3, 2017:
Dorothea, thank you for taking the time to let us know about your experience! We strive to provide top notch customer service and we are thrilled to have read your review. We will let Sandra know of your wonderful feedback which i'm sure will brighten up her day. We hope that you have a great day!
Craig Kershner, Manager
Jul 1, 2017
The wait was quite a while but other than that their customer service was amazing.
Business Owner replied on Jul 2, 2017:
Courtney, this is great information to share with the team. We look forward to seeing you soon!
Craig Kershner, Manager
Jun 15, 2017
N/A
Business Owner replied on Jun 15, 2017:
Thanks for the great comments! Hope to see you soon!
Craig Kershner, Manager
May 30, 2017
I dealt with Sandra (I think.) She was excellent. I received several calls from various team members who would explain to me what the issue was or wasn't, and their recommendations. Very accommodating, and not expensive.
Business Owner replied on May 30, 2017:
Audrey, thanks for sharing all the details about your experience with us! Hope to see you soon!
Big O Tires - Redwood City, CA
Jan 2, 2017
The young gentleman who answered my call and helped me when I arrived was professional, fast and articulate.
Nov 11, 2016
shocks work fine
Business Owner replied on Nov 11, 2016:
Thanks for the great feedback! We hope that you have a great day!
Craig Kershner, Manager
(650) 366-2446
Nov 11, 2016
My experience was great. Friendly, knowledgeable, efficient.
Nov 11, 2016
From the top down...managers to staff...the place was well run ,professional
And really took care of us on short notice.
We will be coming back .
Business Owner replied on Nov 11, 2016:
Thanks for the feedback, Dan. We strive to provide excellent service to our customers at Big O Tires - Redwood City, CA and definitely appreciate your kind words. Thanks again!
Craig Kershner, Manager
(650) 366-2446
Nov 7, 2016
Quick service for a flat and very accommodating with goal
Oct 23, 2016
Incrediblecustomer service: Icould tell that they had an excellent understanding
of acustomers needs and used awesome teamwork.
This gives we the confidence to not only get my new tires,but also
My whole family's here.
Oct 22, 2016
Good service an communication: Fixed a tire that need fixing.Was quick and professional
Oct 11, 2016
I was kind of skeptical when we walked in to get tires and from the hello to us thru the selection of service to us picking up our vehicle they were amazing!
Oct 10, 2016
They replaced the struts and did the alignment of my 2010 Honda Pilot. Everything is great. I liked the option to get 3 years of regular alignment upfront.
Sep 22, 2016
These people have a lot of heart and great customer service. We were on our way to the hospital when we got a flat tire. Sandra was very helpful and understanding. We is by far the best customer service person we have ever met. If you are looking for a tire company with heart, Sandra at Big O is the place you should go.
Sep 15, 2016
Excellent, timely work, two tires, purchased and installed in under one hour!
Sep 15, 2016
Repaired flat tire at no charge as promised. It was one withing 30 minutes.
Aug 19, 2016
I used them a few days ago and I was in and out in about 25 mins!
Aug 9, 2016
I have a slow leak in a rear tire on 1/2 ton pickup.Repairman removed tireand upon inspection referred to manager. Manager sited their SOP about handling old tires and rejected repair attempt. All was done in a professional manner with proper explanation.
Jul 30, 2016
You can drop in or call 10min ahead and not feel unwanted like other locations. I live closer to another office but was always told you need an appointment even if there was availability. Average time for oil and alignmentis 1.25hrs.Staff is nice and will help save money rather than push more services before needed, this makes me come back for addl work later. Overall good service.