BIG O TIRES STORE

Store Address
131 E 1st St
Tustin, CA 92780

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4.8 /5
168 reviews

Give Us a Call
(714) 544-9431

Email us
store005825@bigostores.com

Hours
Mon - Fri 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 9:00 AM - 4:00 PM

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Jan 12, 2018
Great service and turnaround
Business Owner replied on Jan 12, 2018:
David, thanks for sharing the details about your experience with us! We hope that you have a great day!
Megan P.
Jan 6, 2018
Great service and the staff was very knowledgeable!
Business Owner replied on Jan 6, 2018:
Thanks, Jamie! We always love to receive great feedback. We'll pass your comments on to the team! We look forward to seeing you soon!
Megan P.
Jan 4, 2018
Prompt attention, took care of all the items requested and faster than promised. Went above and beyond. Great customer service!
Business Owner replied on Jan 4, 2018:
Thanks, Diane! Hope to see you soon!
Megan P.
Jan 2, 2018
gave a 3 on customer service and I want to make clear why. I have two cars that I get service done there, I have a rapport with a few employees there and they are great at listening 1st However there is an employee there that is just contenous to every customer that I have witness him with and it really gets me in a ugly manner where I refuse to even deal with him, Jorge is his name and maybe he should have a broom not a pen in his hand.
Business Owner replied on Jan 3, 2018:
Thanks for the feedback, William. We will be sure to address this with the team to ensure we are providing top-notch customer service. Thanks again!
Megan P.
Dec 29, 2017
Joshua & Jorge were very helpful!! Great service!!
Business Owner replied on Dec 29, 2017:
Jim, we're pleased you found Joshua and Jorge so helpful. We hope that you have a great day!
Megan P.
Dec 11, 2017
All the team are very nice and respectful.
Business Owner replied on Dec 11, 2017:
Thanks, Kwesi! We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Megan P.
Dec 8, 2017
I have been customer of Big of Tire for some years. They are the most honest and kind mechanics you can find. His friendly and professional staff are just as great. If you want a great, quick, friendly and honest mechanic, go see Joshua and his team. This time more particular Big Thank You to Gwayne. Always, Always so good in his work! (Hope I got his name correctly).
Business Owner replied on Dec 9, 2017:
Thanks for leaving us such a great review, Fabiola! We hope that you have a great day!
Megan P.
Nov 9, 2017
Like the communication with me and Josh was very knowledge about the problem with my car.
Business Owner replied on Nov 10, 2017:
Thanks for leaving us such a great review, Fernando! Hope to see you soon!
Megan P.
Nov 6, 2017
Great service. I was told abput urgent repairs and given a good price to fix it!
Business Owner replied on Nov 6, 2017:
Thanks for taking the time to share your thoughts! We look forward to seeing you again!
Megan P.
Oct 31, 2017
Hands down the best customer service I have ever received from a mechanic shop! The staff helped me out with my Subaru. They really went above and beyond to make sure I knew what was wrong with my vehicle. My vehicle is now running in tip top shape. Defiantly recommend this place! Thanks again to the entirely Big O Tires’ team :)
Business Owner replied on Nov 1, 2017:
Thank you so much for the great review and recommendation, Fabiola! We look forward to seeing you soon!
Megan P.
Oct 30, 2017
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Business Owner replied on Oct 30, 2017:
Thank you so much for the five star rating, Ken! We look forward to seeing you soon!
Megan P.
Oct 23, 2017
Store is very well run.
Business Owner replied on Oct 25, 2017:
Thanks, Joseph, for taking the time to share your thoughts! We are delighted to hear of your positive experience and look forward to seeing you soon!
Megan P.
Oct 20, 2017
Junior, Joshua, and Dwayne met all my needs in a timely manner.
Business Owner replied on Oct 21, 2017:
Joe, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Megan P.
Oct 20, 2017
Courteous and straight forward, fast, and professional. Highly recommend this location.
Business Owner replied on Oct 20, 2017:
Thank you for the great review and recommendation, Aaron! Hope to see you soon!
Megan P.
Oct 19, 2017
I got same day service on a Saturday morning, 4 new hard to come by low profile tires, I took an Uber home and got the call to pick up my car as expected right on time. a flawless transaction with no hassles and they even spotted an error in my engine that will need attention in the future and I will probably have Big O Tires take car of it for me as wel, they do MORE than just tires guys!. Thanks Big O Tires!
Business Owner replied on Oct 19, 2017:
Curt, we are delighted our team provided you with such great service on Saturday morning. Hope to see you soon!
Megan P.
Oct 18, 2017
Hands down the best auto mechanic store in Orange County. Manager Josh and my mechanic Dwyane are amazing, honest and respectful. They assessed the needs on my car, showed me the areas of concern and explained the process and need of repairs in a language that I could understand. Always a great and positive experience at the Tustin Big-O on E. First Street.
Business Owner replied on Oct 18, 2017:
Thank you so much for the great review and rating, Cathylee! It means so much to have earned your trust and business!
Megan P.
Oct 18, 2017
Great experience! They patched my tire so quickly and were very nice and friendly. I will definitely go back for car repairs.
Business Owner replied on Oct 18, 2017:
Thanks for taking the time to share your great experience, Colleen! Hope to see you soon!
Megan P.
Oct 12, 2017
The technician was very helpful and made sure that I put all the right things into and onto my car. He gave me coupons and discounts as well which is always super nice. They got the job done a lot faster than I had anticipated; I did not feel like I was waiting very long at all. The quality customer service is what keeps me coming back to Big O Tires instead of going somewhere else or going to my car's dealership for servicing.
Business Owner replied on Oct 16, 2017:
Twyla, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Megan P.
Oct 9, 2017
Junior & Joshua were very in tune with my needs. Both gave excellent customer service. They gave me the exact times for service on my vehicles.
Business Owner replied on Oct 12, 2017:
Thanks, Joe! We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Megan P.
Aug 7, 2017
Awesome customer service by all employees
Business Owner replied on Aug 8, 2017:
We always love to receive great feedback. We'll pass your comments on to the team! Please let us know if there is anything else we can do for you; we are more than happy to help. Hope to see you soon!
Megan P.
Aug 1, 2017
I have been with this branch for a long time and had seen management changes good and bad. Brian and Adrian was the superb managers I ever dealt with. Very honest and jobs are done excellent. Unfortunately, they left. Seen bad managers which I am glad big o noticed. Now, George,Roger and Josh acknowledged client relationships, honesty and quality of work. The crew are superb!!!! Dwayne and the other old timers on this Big O does a good job!!! They should be recognized. Tustin is a very close knit community and it is all about honesty, giving discounts to clients that continually returns and giving appreciation to the community. Big O should not focus on big Revenue but focus more on gaining trust , Earning respect to the community, Giving a good discounts on Tustin residents and getting more clientele. One thing Big O did good was extending there hours and days of work. I give this Branch a 5 star comparing to the other Big O I had experienced.
Business Owner replied on Aug 2, 2017:
Thanks, Joyce! We always love to receive great feedback. We'll pass your comments on to the team! Please let us know if there is anything else we can do for you; we are more than happy to help! Hope to see you soon!
Megan P.
Jul 25, 2017
Josh the manager was very helpful and informative
Business Owner replied on Jul 26, 2017:
Thanks, Patricia! We will let Josh know of your great review. We look forward to seeing you soon!
Megan P.
Jul 24, 2017
I normally dont take the time to write reviews (even if its a horrible experience) but i cant pass up this opportunity to share the experience. Iv been taking my car to this same location for some time now and have always received the same quality service each time. I dont mean to name drop but "Jorge" is always a great help and should be part of some sort of a quality of service program with his knowledge and personality. Very satisfied customer here.
Business Owner replied on Jul 25, 2017:
Thanks for leaving us such a great review, Derrick! We will let Jorge know of your wonderful feedback. We hope that you have a great day!
Megan P.
Jul 21, 2017
Pleased with all the work on our cars
Business Owner replied on Jul 22, 2017:
Thanks for the great comments! We look forward to seeing you soon!
Megan P.
Jul 18, 2017
Quick and efficient service.
Business Owner replied on Jul 19, 2017:
Thanks! Please let us know if there is anything else we can do for you; we are more than happy to help! Hope to see you again!
Megan P.