BIG O TIRES STORE

Store Address
131 E 1st St
Tustin, CA 92780

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4.8 /5
195 reviews

Give Us a Call
(714) 544-9431

Email us
store005825@bigostores.com

Hours
Mon - Fri 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 9:00 AM - 4:00 PM

Holiday Hours:
Independence Day 7/4 Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Jun 20, 2018
The employees are all very courteous and proficient.Duane has always done excellent work for me.
Business Owner replied on Jun 20, 2018:
Thanks for the great comments! We hope that you have a great day!
Megan P.
Jun 20, 2018
The Manager at the Big O Tires in Tustin, Joshua Vasquez, does an excellent job.
Business Owner replied on Jun 20, 2018:
Thanks, Mark, for taking the time to share your thoughts about Joshua! We look forward to seeing you again soon!
Megan P.
Jun 7, 2018
Business Owner replied on Jun 13, 2018:
Hi, we are so happy to read such a great review about Big O Tires. Thank you and we look forward to your next visit!
Megan P.
Jun 5, 2018
I have been a client for many years with the 17th & Grand, Santa Ana store which closed. I came to the 1st St, Tustin and they have taken me in. I trust them and am very happy with them so far. I did not give the highest rate but they are close. Never been dissatisfied.
Business Owner replied on Jun 12, 2018:
Thanks for leaving us such a great review, Jozi! It means a lot to us to have earned your trust in our team. We look forward to seeing you again!
Megan P.
Jun 2, 2018
Thank you for your service
Business Owner replied on Jun 11, 2018:
Hello, thank you so much for your high rating! If you ever need anything else from us, please feel free to give us a call or stop by. We hope that you have a great day!
Megan P.
May 24, 2018
Roger and mechanic whose name I can’t recall are absolute professionals and gentlemen. I take my dying car there all the time in large part because of the great customer service at the Tustin location.
Business Owner replied on May 31, 2018:
Caesar, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
Megan P.
May 18, 2018
I am so glad I came to Big O Tires Tustin location on Wednesday morning at 7:00 a.m. May 16, 2018. The service manager Mr Rogert provided me with one of the best customer services I ever had. Mr Rogert was punctual and opened on time, and once the job was done in my car, he called me back to pick it up. He is thoughtful, honest, sincere, responsible​ and a valuable hard worker. I will definitely come back to this store because of the great service I received, but there is no doubt that the service manager exceeded all my expectations. Thank you Big O tires for having professional staff working at your Tustin facility.
Business Owner replied on May 22, 2018:
Thanks for this great review, John! Your satisfaction means so much to us! If you ever need anything additional, we are always happy to help! Safe travels!
Megan P.
May 9, 2018
The best store everyone including management is nice Love this store.
Business Owner replied on May 10, 2018:
Kwesi, thank you for your kind words and this wonderful review! We sincerely value your business and we look forward to your next visit!
Megan P.
Apr 16, 2018
Outstanding and quick service! Very happy with Big O’ !
Business Owner replied on Apr 17, 2018:
Manda, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Megan P.
Mar 27, 2018
Amazingly friendly staff and SUPER speedy service, all at a very reasonable price! I keep coming back here for ALL my car needs. Thanks, Big O Tustin!
Business Owner replied on Mar 28, 2018:
Kathleen, we're happy our team has delivered speedy service. We look forward to seeing you soon!
Megan P.
Mar 22, 2018
All the guys are friendly and ready to help
Business Owner replied on Mar 22, 2018:
Hi Noreen, we are very happy to have provided you with such a positive experience! Thank you, and we look forward to your next visit!
Megan P.
Mar 15, 2018
Thanks Lots :-)
Business Owner replied on Mar 15, 2018:
Benjamen, we are so pleased you enjoyed your visit to Big O Tires. Thank you, and we hope to be of service to you again! Take care!
Megan P.
Mar 12, 2018
Great experience with these guys
Business Owner replied on Mar 12, 2018:
Wil, we are so happy to read such a great review about Big O Tires. We hope to be of service to you again in the future.
Best wishes,
Megan P.
Mar 11, 2018
Thank you for the prompt service and advice concerning my brakes.
Business Owner replied on Mar 12, 2018:
Monica, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Megan P.
Mar 7, 2018
I would recommend this shop anytime to anyone.
Business Owner replied on Mar 8, 2018:
Thanks for the great recommendation, Diana. Please let us know if there is anything we can do for you; we are more than happy to help!
Megan P.
Mar 7, 2018
Had a problem with tires. Issue was taken care of without question. My family will continue to go to Big O for tires because of their excellent customer service.
Business Owner replied on Mar 8, 2018:
That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service!
Megan P.
Mar 5, 2018
The work took a little longer than expected, but it was well worth it. I was getting a little skeptical of returning because of delays but our salesperson or sales manager made me feel we could continue to trust your store. I recently wrote a review under our son Roark's name and I believe I can continue to stand by your store and recommend your services. I would like to give Honorable Mention to the mechanic (Duane?) who seemed to very competent as well. I have trouble remembering names recently and I apologize for not mentioning the name of who helped us (George?).
Business Owner replied on Mar 7, 2018:
Hi Vanessa, thank you for taking the time to leave a review for us at Big O Tires. We're happy we could meet your expectations. We do hope to be of service to you again! Take care!
Megan P.
Mar 5, 2018
Listened to what I felt were the issues when I left the car. Afterwards they called me and confirmed the work they recommended be done. When I picked up the car they reviewed the work completed and took a test drive with me. I was very satisfied with the whole experience.
Business Owner replied on Mar 7, 2018:
It is great to hear that everything was completed to your satisfaction, Dave. Please let us know if there is anything else we can do for you; we are more than happy to help!
Megan P.
Feb 20, 2018
I love the Big O in Tustin all the staff is great always really friendly and very helpful I used to have my car serviced at the dealer then one time took it to Big O and have never been back to the dealer Jorge, Roger and Josh are great
Business Owner replied on Feb 22, 2018:
Thanks, Jackie! We always love to receive great feedback. We'll pass your comments on to the team! We look forward to seeing you soon!
Megan P.
Feb 19, 2018
Been coming here for many years to service our cars and the team is always very helpful, and fair with their prices. They do a great job and we have and will continue to recommend Tustin Big O. Thanks guys!
Business Owner replied on Feb 21, 2018:
Thanks for leaving us such a great review, Niki! We are always more than happy to assist you if anything else comes up. Take care!
Megan P.
Feb 16, 2018
I keep coming back.
Business Owner replied on Feb 16, 2018:
Thanks for leaving us such a great review! We look forward to seeing you soon!
Megan P.
Feb 13, 2018
I came in with a tire that just needed repair. Roger greeted me and quickly found someone to help me get my tire out and fix the hole . Andrew had my tire off, the hole fixed and put back on in a matter of minutes. I'm a returning customer and I will be back again for my tire needs. Thank you
Business Owner replied on Feb 13, 2018:
Ricardo, we're glad Roger and Andrew were of service in getting your tire repaired. We look forward to seeing you soon!
Megan P.
Feb 12, 2018
I have the five year alignment warranty, but almost every time I have an alignment done, I have to take the car back in because it begins to pull to the side when the steering wheel is straight, which it didn't do before the service was performed. They are always apologetic and take it back in right away to fix, but with two different cars I have to wonder why it keeps happening. Equipment issue?
Business Owner replied on Feb 12, 2018:
Matt, we appreciate your feedback and high star rating. We regret to hear this issue always occurs when an alignment is performed on your vehicle. If you'd like to discuss this matter with us in further detail, please give us a call or feel free to drop by the service center. We're always happy to help!
Megan P.
Feb 9, 2018
They were very kind working with my autistic adult son
Business Owner replied on Feb 9, 2018:
Angela, thanks for sharing all the details about your experience with us! We look forward to seeing you soon!
Megan P.
Feb 6, 2018
Thanks
Business Owner replied on Feb 6, 2018:
Thanks, Maria! Hope to see you soon!
Megan P.