BIG O TIRES STORE

Store Address
22994 E Smoky Hill Rd
Aurora, CO 80016

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4.9 /5
179 reviews

Give Us a Call
(303) 680-5500

Email us
store006212@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • Free Wi-Fi
  • Customer Pick-Up / Drop-Off Service Offered
  • Complimentary Beverages Available
  • Offers Overnight Key Drop
  • Full Diagnostic and Mechanical/Engine Repairs
  • Air Conditioning
  • Complete Suspension (Shocks/Struts/Springs) and Driveline repair
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Jul 9, 2018
Excellent customer service. Chris was great. Will definitely return and recommend this store to family and friends. Thank you!
Business Owner replied on Jul 10, 2018:
Thanks for the great feedback, Jason! We look forward to seeing you soon!
Casey Lynn, Owner
Jul 9, 2018
Quick rotation
Business Owner replied on Jul 9, 2018:
Thanks for leaving us such a great review, Jody! We hope that you have a great day!
Casey Lynn, Owner
Jun 27, 2018
Please provide a valid email address
Business Owner replied on Jun 28, 2018:
Thanks for the feedback, Trina. Please give us a call so we can assist you further. Thank you.
Casey Lynn, Owner
Jun 20, 2018
Thanks to Chris for all the help again.
Business Owner replied on Jun 20, 2018:
Thanks for the great comments! We hope that you have a great day!
Casey Lynn, Owner
Jun 20, 2018
Positive reviews because of Tim. He is the ONLY person we deal with. He has been there a long time and we trust him.
Business Owner replied on Jun 20, 2018:
Thanks, Hahn! Hope to see you soon!
Casey Lynn, Owner
Jun 14, 2018
Steve Kramer is excellent. I had a very negative experience with another locally owned tire store in the neighborhood. I was a loyal customer there, no longer as my last experience was negative. I drove to your store and Steve helped me with the issue on my Michelin tires. I purchased new tires and because of his dedication to customer service, my problem with my old set of tires was resolved in a positive way. I am never going anywhere else. Thanks Steve for helping me!
Business Owner replied on Jun 15, 2018:
We are happy to hear that Steve took such good care of you! Hope to see you soon!
Casey Lynn, Owner
May 15, 2018
I've been going to Big O Tire for the last 6 years and the staff have always been very friendly. They do a great job with not only the tires, but ither repairs as well. I recommend them.
Business Owner replied on May 19, 2018:
Chris, thanks for sharing all the details about your experience with us! We sincerely value your 6 years of business, and look forward to seeing you again! We hope that you have a great day!
Casey Lynn, Owner
May 14, 2018
I’ve recently moved back to SE Aurora. When my tire ended up with a screw in it, I was happy to take it back to the Smokey Hill Big O Tire. In the past they always were friendly, quick and fair. My past visit hit all my expectations and more! Thank you for taking care of me so quickly and providing top notch service!
Business Owner replied on May 16, 2018:
Thanks, Shannon, for taking the time to share your thoughts! We are glad we could meet all of your expectations! We look forward to seeing you soon!
Casey Lynn, Owner
May 1, 2018
I have been going to this Big O for 10 yeats. They are very friendly and trustworthy.
Business Owner replied on May 2, 2018:
Thanks for leaving us such a great review, Diane! We appreciate your continued business with us, and we're looking forward to your next visit!
Casey Lynn, Owner
Apr 16, 2018
I always enjoy my visits to Big-O and this time was no exception. The only down side is that I did have to wait for about 2-3 minutes before anyone greeted me and I was the only one waiting for service and had an appointment so I just needed to drop off the keys. But the gentleman who finally did help me was nice and courteous.
Business Owner replied on Apr 17, 2018:
Ashley, thank you for taking the time to let us know about your experience. We hope that you have a great day!
Casey Lynn, Owner
Apr 12, 2018
Good and friendly neighborhood tire vendor and auto mechanics. No hesitation with recommendation.
Business Owner replied on Apr 14, 2018:
We always love to receive great feedback. We'll pass your comments on to the team! We hope that you have a great day!
Casey Lynn, Owner
Apr 4, 2018
The battery on my truck died on the way to another local mechanic, at the gas station next to Big O. I went to ask the front desk if they could give me a jump. They assisted me immediately. In speaking with the gentleman, I let him know I was on my way to get front end suspension work done on my truck. He informed me they could do all that work, and give me a free estimate and look over the truck. I had no idea Big O did service work. The estimate came in well under the estimate from the other shop, and it also included replacing some engine belts and my front tires! This experience left me blown away with Big O and got my baby back on the road better than new! I will be back there for any and all auto needs.
Mar 26, 2018
When walking in to your shop I expect to receive some type of acknowledgement like be right with you or anything would be better than awkward silence and feeling ignored. This visit was the same as previous interactions. Once inside the door...no greeting from any staff. Tim who wasn't with a customer eventially looked up from his computer. My last visit you replaced a water pump which left surface scratches on my unprotected bumper. I returned for a routine oil change and to have the scratches addressed. Tim asked if I had an appointment which I did not after being told previously by Casey I didn't need one. Tim honestly made us feel like you didn't need our business. Chris walked in and immediately acknowledged us! Chris is the only reason I will be back. He took excellent care of my vehicle and went above and beyond providing outstanding customer service!
Business Owner replied on Mar 26, 2018:
Hi Susan, thank you for taking the time to leave a review for us at Big O Tires. We're happy we could meet your expectations. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Casey Lynn, Owner
Mar 26, 2018
Everything was explained thoroughly to me so I felt I could make an educated decision on what was best for me (and my car). I came in thinking I only needed one tire and quickly realized I had a safety issue with all four tires. Thank you for your great service as always. That’s why I never go anywhere else!
Business Owner replied on Mar 26, 2018:
Sandra, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Big O Tires. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Casey Lynn, Owner
Mar 21, 2018
Great experience with a trustworthy team.
Business Owner replied on Mar 21, 2018:
Thanks for the kind words, David! You really made our day. We are glad we could provide you with a great experience, and we look forward to seeing you soon!
Casey Lynn, Owner
Mar 14, 2018
N/a
Business Owner replied on Mar 14, 2018:
Christine, thank you so much for your five-star rating! We appreciate your business and hope to see you here again!
Casey Lynn, Owner
Mar 12, 2018
I was very pleased with the Service and Repair performed by Big O. They also very kindly provided me a ride home while on Car was being repaired. Great Job!
Business Owner replied on Mar 12, 2018:
We're glad everything was completed to your satisfaction! We appreciate you choosing us and we hope to see you here again in the future!
Casey Lynn, Owner
Feb 21, 2018
On time and the car works perfectly
Business Owner replied on Feb 23, 2018:
Charles, thank you for taking the time to let us know about your experience! We are glad everything was completed to your satisfaction. Hope to see you again down the road!
Casey Lynn, Owner
Feb 12, 2018
Chris and Tim are the best! No matter what the problem may be they always get it fixed to the highest industry standards. Drop in some day just to get the air pressure in your tires checked...and see for yourself how they treat folks.
Business Owner replied on Feb 13, 2018:
Steve, we're happy Chris and Tim have delivered such great service for you. Hope to see you soon!
Casey Lynn, Owner
Dec 28, 2017
Once again Chris and Tim and the entire team at the Big O came through for us! For those of you who own a BMW and the battery dies and all that is involved it even getting it to the location is enough to make you a bit nuts. And to add to everything it was incredibly cold about 4:30 in the afternoon right before Christmas but none of that mattered to the team at Big O. All it took was a phone call talk to Chris and he set the wheels in motion. Eddie no time we were on the road again.
Business Owner replied on Dec 28, 2017:
Steve, thank you for taking the time to let us know about your experience! We'll be sure to pass your feedback on to Chris and Tim. We hope that you have a great day!
Casey Lynn, Owner
Dec 11, 2017
Chris remembered me from when he worked there before. He even remembered what car I had. I always like going here.
Business Owner replied on Dec 11, 2017:
Thanks, Janet! We truly appreciate your continued business, and we're looking forward to your next visit!
Casey Lynn, Owner
Nov 20, 2017
Chris and Tim were great when we (once again) needed to call on Big O to help us with a mechanical problem to maintain our cars. Great service AND great prices makes all the difference. That's why we keep coming back year after year!
Business Owner replied on Nov 21, 2017:
Thanks for the great feedback! Hope to see you soon!
Casey Lynn, Owner
Nov 17, 2017
Tim did excellent job in servicing our needs.
Business Owner replied on Nov 20, 2017:
It is great to hear that Tim was so helpful during your visit, Peter! We look forward to seeing you soon!
Casey Lynn, Owner
Nov 3, 2017
Great job as always!
Business Owner replied on Nov 4, 2017:
Thanks, Kent! We appreciate your continued business, and we're looking forward to your next visit!
Casey Lynn, Owner
Oct 31, 2017
I am thoroughly impressed with this Big O Tires!!! I called to inquire about their cost for a flat repair, and it’s free! What?!? Not to mention, the wait was hardly anything and the staff were very friendly and professional. I know nothing about car stuff (ER nurse) so having knowledgeable, trustworthy, and helpful staff is a must. I need new tires soon and you can BET I will be back here for that service. Highly recommend these guys!!
Business Owner replied on Oct 31, 2017:
Thanks for leaving us such a great review, Stephanie! Hope to see you again soon!
Casey Lynn, Owner