BIG O TIRES STORE

Store Address
3575 Hartsel Rd
Colorado Springs, CO 80920

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4.8 /5
95 reviews

Give Us a Call
(719) 268-9988

Email us
store006222@bigostores.com

Hours
Mon - Fri 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Apr 12, 2018
Kind courteous people.
Business Owner replied on Apr 14, 2018:
Denise, thank you for taking time to recognize our teams efforts; your comments keep us motivated and working hard for all our guests. We hope that you have a great day!
Tony Porras, Owner
Apr 11, 2018
I have used this Big O Tires location on several different occasions and have been very please. Customer service is always high quality and no issues with the service I received. Highly recommended.
Business Owner replied on Apr 12, 2018:
Thank you for the great feedback and recommendation, Marsha! We look forward to seeing you soon!
Tony Porras, Owner
Apr 10, 2018
I've been coming to this Big O' Tires location on Woodmen and Lexington since I moved here 5 years ago and have been blessed with the superior service provided from Josh, Bret and the other fine techs. Les and Adam seem to continue this stellar service tradition and went above and beyond with the quality of customer service and work performed on my wife's minivan and my Suburban last week! I don't expect less from these guys-they truly seem to care and give you their best every time! Keep up the GREAT work! Great hires too!
Business Owner replied on Apr 12, 2018:
Thanks for the great 4-star rating! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing.
Tony Porras, Owner
Apr 10, 2018
Store could use a bit of updates in waiting room and bathroom
Business Owner replied on Apr 12, 2018:
Thank you for taking the time to leave us your honest feedback, Joe. We will use your input to ensure that we improve the quality of service and facilities that we provide going forward. Thanks again.
Tony Porras, Owner
Mar 19, 2018
I always appreciate the staff's willingness to take time with customers. My first 2 previous occasions at the Harstel Big O, I've walked in with a nail in a tire. They took my keys, fixed it & sent me on my way in less than 30 minutes. No questions asked.
Business Owner replied on Mar 19, 2018:
Derek, thanks for sharing all the details about your experience with us! Thanks again!
Tony Porras, Owner
Mar 16, 2018
Good value for the money.
Business Owner replied on Mar 16, 2018:
Thanks for leaving us such a great review, David! We look forward to your next visit! Take care!
Tony Porras, Owner
Feb 28, 2018
I had a flat. Yhey fixed it and put it back on the car. Service was quick and easy
Business Owner replied on Mar 1, 2018:
Joshua, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you, and we hope to be of service to you again. Take care!
Tony Porras, Owner
Feb 22, 2018
The staff was very friendly and went out of their way to fix my Jeep in the fastest, most cost effective manner. They called throughout the day to give updates and generally worked very quickly. The one and only complaint I have is that there was some additional damage that went undetected in my first visit. Thus, I had to bring my Jeep back the next day after hearing a whirring noise. But, they quickly took care of that as well.
Business Owner replied on Feb 26, 2018:
Hi Brian, thank you for taking the time to leave a review for us. We're happy we could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.
Tony Porras, Owner
Feb 20, 2018
Fast and friendly service!
Business Owner replied on Feb 22, 2018:
Sara, thanks for sharing the details about your experience with us! We hope that you have a great day!
Tony Porras, Owner
Feb 19, 2018
I love coming here! They are always polite and help me with any questions I have.
Business Owner replied on Feb 22, 2018:
Thanks, Delanie! We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Tony Porras, Owner
Feb 19, 2018
Excellent work!
Business Owner replied on Feb 21, 2018:
Hi Steve, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
We hope that you have a great day!
Tony Porras, Owner
Feb 8, 2018
Excellent service!
Business Owner replied on Feb 9, 2018:
Steve, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Tony Porras, Owner
Feb 5, 2018
Outstanding service!
Business Owner replied on Feb 6, 2018:
Mark, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Tony Porras, Owner
Feb 5, 2018
Staff was great on all of my visits. I came in because I had a nail in my tire. I had never purchased tires here before and they fixed it for free with no charge. Because of how well I was taken care of I came back and purchased a new set of tires. The staff even honored a price that was wrong on my quote. I will most certainly be purchasing all my tires here going forward. Thank you for all your help and your expertise. I love my new tires!
Business Owner replied on Feb 6, 2018:
Thanks, Bryan! We always love to receive great feedback. We'll pass your comments on to the team! We look forward to seeing you soon!
Tony Porras, Owner
Jan 26, 2018
I have always bought BigO tires. My Subaru needed new tires, factory tires had 60,000 miles on them. Brett was wonderful. Helped me get exactly what I needed and my vehicle was ready in less than 30 minutes. I will recommend this store to friends and family and I will be back for rotations and oil changes.
Business Owner replied on Jan 28, 2018:
Thanks for leaving us such a great review, Karen! We look forward to seeing you soon!
Tony Porras, Owner
Jan 19, 2018
This store did match their competitor's coupon, so I was pleased to get the service for a reasonable price. I did have to make two trips and wait 90 minutes, however - which was somewhat inconvenient.
Business Owner replied on Jan 19, 2018:
Justin, this is great information to share with the team. We are always trying to find ways on how we can improve. We hope that you have a great day!
Tony Porras, Owner
Jan 8, 2018
Super staff, speedy service
Business Owner replied on Jan 9, 2018:
Rebecca, we're pleased our team provided speedy service for you. Hope to see you soon!
Tony Porras, Owner
Jan 2, 2018
Fast and friendly customer service! They were able to schedule an appointment the same day I called.
Business Owner replied on Jan 3, 2018:
Thanks for leaving us such a great review, Blake! We're so glad we could be of service to you! We hope that you have a great day!
Tony Porras, Owner
Jan 2, 2018
Great and friendly service.
Business Owner replied on Jan 3, 2018:
Thanks, Scott, for taking the time to share your thoughts! We will be sure to share your encouraging comments with the team. Hope to see you soon!
Tony Porras, Owner
Dec 28, 2017
Shop rate is over priced.
Business Owner replied on Dec 28, 2017:
Anthony, we appreciate your positive star rating but are disappointed you feel our services are overpriced. If you'd like to discuss this matter in further detail, please give us a call or feel free to drop by the service center. We're always happy to help!
Tony Porras, Owner
Dec 28, 2017
Brett was awesome. He helped get prices to be affordable, and even helped clean off my car’s headlights after I had paid for my car’s oil change. That’s great customer service!
Business Owner replied on Dec 28, 2017:
Hayley, thanks for sharing all the details about your experience with us! We appreciate you taking the time to notice Brett's efforts! Hope to see you soon!
Tony Porras, Owner
Dec 21, 2017
I got a tire filled here earlier this year for free. The service was great then so I figured I’d give the company my business and purchase new tires from them. Again, the service was great. I called on Monday and was able to take my car in on Tuesday to have all 4 tires replaced. Would definitely recommend this place to friends.
Business Owner replied on Dec 21, 2017:
Thanks so much for your recommendation, Alyssa! We hope you continue to choose us for all your automotive needs! Take care!
Tony Porras, Owner
Dec 11, 2017
Staff was courteous and knowledgable. Did not try to sell me on services I did not need.
Business Owner replied on Dec 11, 2017:
Thanks, Erik! We always love to receive great feedback, and we'll pass your comments on to the rest of the team! We look forward to seeing you soon!
Tony Porras, Owner
Nov 20, 2017
Thanks!
Business Owner replied on Nov 21, 2017:
Thanks for the great feedback! We're happy to see your experience deserved five stars! Hope to see you soon!
Tony Porras, Owner
Nov 2, 2017
The employees were great. I called on a very busy day and asked if they could fit me in and how long it would take for a snow tire swap. I was told it would be 90-minutes if I got there fast. The job was finished in the time they quoted me which was important to me. The technician also took a couple minutes to talk to me about the job afterwards which was nice. They were short staffed due to some guys being out sick and still completed my job on time and were very professional. Only negative thing, the waiting area could use a refresh. Bigger TV and some new chairs would be nice.
Business Owner replied on Nov 2, 2017:
We always love to receive great feedback. We'll pass your comments on to the team! Thanks again!
Tony Porras, Owner