BIG O TIRES STORE

Store Address
17503 S Golden Rd
Golden, CO 80401

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4.8 /5
312 reviews

Give Us a Call
(303) 273-2999

Email us
store006237@bigostores.com

Hours
Mon - Fri 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • Free Wi-Fi
  • Customer Pick-Up / Drop-Off Service Offered
  • Complimentary Beverages Available
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

May 17, 2018
good job very helpful
Business Owner replied on May 22, 2018:
Gary, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! We hope that you have a great day!
Keith Blake, Owner
May 15, 2018
I came in because my previous visit was for balancing - and they did it for free. Who does things for free? So with a nail in my right-rear tire I naturally went back to Big O. And of course they fixed THAT for free. The man asked me if that was "fair" and I said "no - you should charge". While waiting I used the free wi-fi. Very nice! I read the entire Washington Post snuggled in a cushy chair. What a luxury. You manager was interviewing a new employee. I was impressed with her straight-forward approach. No BS, just down to work and got him started that day, based largely on a strong recommendation from his prior employer. She explained the bonus programs (including "on time" - what a concept!) and I could tell that she was really excited to be at Big O. I'm sure your new employee felt her enthusiasm, too. Nice! One of these days my M-B S500 will need new tires, and it's either Michelin or Continental. Not cheap. I'll be buying them at Big O. Only suggestion: ditch the old coffee machine for a Keurig.
Business Owner replied on May 19, 2018:
William, thanks for sharing all the details about your experience with us! We are so grateful to have earned your business. We look forward to seeing you again!
Keith Blake, Owner
May 10, 2018
Great
Business Owner replied on May 14, 2018:
Jereme, we are so pleased you enjoyed your visit to Big O Tires. Thank you, and we hope to be of service to you again!
Keith Blake, Owner
May 9, 2018
the shop was extremely busy but still took care of me in a timely manner--thank you
Business Owner replied on May 10, 2018:
Max, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Keith Blake, Owner
May 8, 2018
Great job to the employees.
Business Owner replied on May 9, 2018:
Thanks, Thomas! We are glad we could provide you with great service. Hope to see you again soon!
Keith Blake, Owner
May 7, 2018
Overall, good. The biggest area for improvement is with timing. Even with an appointment, an oil change takes 2.5 hours. Often the car sits untouched for at least the first hour. Staff are friendly and helpful, it’s just a much bigger time commitment than it needs to be.
Business Owner replied on May 8, 2018:
Hello Carrie, we appreciate you taking the time to leave us this feedback. We're always looking for ways to improve our services. Hope to see you soon!
Keith Blake, Owner
May 3, 2018
The service at Big 0's is always spot on! My wife noticed the front end of her car would vibrate when driving between 60-65 mph.. I took it in to Big O's and they diagnosed the problem and serviced it immediately. Thank you Big 0's.
Business Owner replied on May 5, 2018:
Thanks for leaving us such a great review, Ross! We are glad we could service your wife's vehicle and get this resolved. We hope that you have a great day!
Keith Blake, Owner
Apr 30, 2018
This visit was a follow-up after extensive work was done earlier in the month. They got my vehicle into the bay immediately so my wait time was very minimal. Not sure the coolant part of the work was done properly so I had to return. Fortunately they were able to"school" me on the proper level of coolant and made sure I understood how it works. Now I can look for myself and make sure it is at the correct level. I went in frustrated but came out in a much better mood! Your customer service deserves a 5 star rating!
Business Owner replied on May 1, 2018:
Thanks for leaving us such a great review, Karen! We are happy to have provided you with five star customer service. We look forward to seeing you soon!
Keith Blake, Owner
Apr 27, 2018
My appointment was for 7:30 AM. They got me right in and completed the rotation in a half an hour. Very good service. I like getting the email about the time my tire rotation is due.
Business Owner replied on Apr 30, 2018:
Thanks for the great 4-star rating! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing.
Keith Blake, Owner
Apr 27, 2018
Staff are very friendly and helpful.
Business Owner replied on Apr 28, 2018:
Cynthia, we're happy to hear you had such a positive experience with our team! Thank you, and we hope to be of service to you again!
Keith Blake, Owner
Apr 23, 2018
Best experience at this location. Friendly people working, quick turnaround time. Only complaints are that I was almost charged twice for my wiper blades (honest mistake I believe) and that the cool little DNA report was not completely filled out.
Business Owner replied on Apr 23, 2018:
Jon, thank you for taking the time to let us know about your great service experience! If you have any further questions or concerns regarding the services you received, please don't hesitate to reach out! We're more than happy to help.
Keith Blake, Owner
Apr 23, 2018
Knowledgeable staff -- eager to help.
Business Owner replied on Apr 23, 2018:
Thanks, Ron! We are happy to hear you found our Staff to be very helpful during your visit with us. If you're ever in need of more help, please let us know!
Keith Blake, Owner
Apr 20, 2018
I have been a long time customer and always received excellent service. Kelsea and Dean did a great job yesterday. . It is wonderful to have such a cheerful, happy and helpful person answering the phone. The staff at the Golden location is always very nice, and I appreciate their prompt service when I need my tires inflated or have any questions. Keep up the good work!!!
Business Owner replied on Apr 21, 2018:
Hi Brigitte, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. We hope that you have a great day!
Keith Blake, Owner
Apr 18, 2018
You have a great team working for you in Golden,Co. Thanks keep up the good work P. Williams Jr.
Business Owner replied on Apr 19, 2018:
Hi, we're happy to hear you had such a positive experience with our team! Thank you, and we look forward to your next visit!
Keith Blake, Owner
Apr 17, 2018
Very helpful and timely service
Business Owner replied on Apr 17, 2018:
Thanks, Vicki! We are glad we could provide you with timely service. We hope that you have a great day!
Keith Blake, Owner
Apr 17, 2018
Since I just walked in and out within a few minutes I didn't really take a look at the store's cleanliness. Previously, when I've stayed there I have found it to be just fine. I appreciated that there was a female front desk attendant along with Troy. She and Troy were both very personable and helpful. Very efficient yet friendly.
Business Owner replied on Apr 17, 2018:
Thanks, Janice, for taking the time to share your thoughts! We are glad you found Troy and our staff were so personable and helpful. We look forward to seeing you soon!
Keith Blake, Owner
Apr 16, 2018
Prompt and great greeting when I walked in. Repair finished earlier than the estimate. Good job!
Business Owner replied on Apr 17, 2018:
Thanks for leaving us such a great review, Mike! We are always more than happy to assist you if anything comes up. Take care!
Keith Blake, Owner
Apr 16, 2018
Shop mis-diagnosed a tire that could have been repaired and worked to make the situation right by refunding my money. I was impressed by the effort to make the customer feel valued. Thanks!
Business Owner replied on Apr 17, 2018:
Mark, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Keith Blake, Owner
Apr 12, 2018
Prompt and courteous service for my winter tire change over.
Business Owner replied on Apr 14, 2018:
Thanks for the great comments! If you have any further questions, please give us a call. We're always happy to help! We look forward to seeing you soon!
Keith Blake, Owner
Apr 11, 2018
I was treated so good and my flat tire was fixed fast. There honest and very hospitable. I would get tires from them anytime.
Business Owner replied on Apr 12, 2018:
Thanks, Cary, for taking the time to share your thoughts! We really appreciate your positive review and are happy to provide a great experience. Please don't hesitate to reach out if there's anything additional we can do for you. Hope to see you soon!
Keith Blake, Owner
Apr 11, 2018
This is a good shop. Troy, and the crew working the day I was there were interested, knowledgeable, friendly and efficient. Kudos to Big O in Evergreen also, as they were booked solid, so they called Golden for me to see if they could help. I'll make the extra drive from now on. Thank you guys!
Business Owner replied on Apr 12, 2018:
Thanks for leaving us such a great review, Doug! We are so pleased you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you. We're always happy to help! Take care!
Keith Blake, Owner
Apr 5, 2018
Austin and Kelsea are rockstars and deserve raises
Business Owner replied on Apr 9, 2018:
Thanks, Oren! We always love to receive great feedback. We'll pass your comments on to the team. Hope to see you soon!
Keith Blake, Owner
Apr 5, 2018
Brought our vehicle in to get the snow tires removed and summer tires put on. Unfortunately more was found wrong with the vehicle than we expected but it was all resolved within 3 hours. Troy did a great job explaining everything to us.
Business Owner replied on Apr 9, 2018:
Karen, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Keith Blake, Owner
Apr 4, 2018
I came in with a flat tire and it was fixed (plugged) within the hour for no charge. They also gave my pup a milk bone:)
Business Owner replied on Apr 8, 2018:
We're glad that everything was fixed quickly and to your satisfaction! If there is anything additional we can assist you with, please let us know!
Keith Blake, Owner
Apr 4, 2018
We have always used this Big O location for our company van - from tire rotations, to air checks, to getting new tires, they've always been friendly, helpful and prompt. Thanks for the great service!
Business Owner replied on Apr 8, 2018:
Eric, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us! If there is anything additional we can assist you with, please let us know!
Keith Blake, Owner