BIG O TIRES STORE

Store Address
9009 W Colfax Ave
Lakewood, CO 80215

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4.9 /5
153 reviews

Give Us a Call
(303)232-0797

Email us
store006250@bigostores.com

Hours
Mon - Fri 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM

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* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Dec 8, 2017
Fit me in without an appt. Accommodated my desires. Took time to explain what's being done and did not talk down to me as if I was car illiterate.
Business Owner replied on Dec 8, 2017:
Thanks for leaving us such a great review, Dwight! Hope to see you soon!
Judd Shader, Owner
Dec 7, 2017
I go in twice a year to get my tires changed (sometimes more if I have a nail in a tire)... and I'm always greeted with a smile. Service is good and they get me in and out in a reasonable time.
Business Owner replied on Dec 7, 2017:
Jimi, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Judd Shader, Owner
Dec 1, 2017
I am so thankful for Javier and Alex. I asked my mentor to go with me to the Big O tire store because I don't know anything about cars. The Big O tire staff were able to diagnose what is wrong with the car and let me know what they will need to do to fix it. Javier is always trying to find me the best price. Alex did a great job on my brakes. I felt like I was treated as family even though they did not know me. It felt like I had big brothers telling me what to do to maintain my car. I am so grateful for Javier and Alex for all their help and dealing with all my questions. I would highly recommend the Big O tires store in lakewood if you looking for someone to trust, good quality work and excellent customer service.
Business Owner replied on Dec 1, 2017:
Thanks for the great rating and recommendation, Imane! It means so much to have earned your trust and business with us. We look forward to seeing you soon!
Judd Shader, Owner
Nov 24, 2017
Great manager, Javier, friendly and knowledgeable.
Business Owner replied on Nov 24, 2017:
Thanks for the kind words! You really made our day. We hope that you have a great day!
Judd Shader, Owner
Nov 9, 2017
Store manager, Javier, treated us very well.
Business Owner replied on Nov 12, 2017:
Thanks, Ira! We'll be sure to let Javier know about your five stars! We hope that you have a great day!
Judd Shader, Owner
Nov 9, 2017
Every time I go there, I'm treated like a king.
Business Owner replied on Nov 10, 2017:
It's great to hear that, Fred! We look forward to seeing you soon!
Judd Shader, Owner
Nov 2, 2017
First of all the service was very friendly and very important to me everyone was working hard
Business Owner replied on Nov 2, 2017:
We always love to receive great feedback. We'll pass your comments on to the team! We hope that you have a great day!
Judd Shader, Owner
Oct 25, 2017
I had been tire shopping that day but no one except Big O had what I was looking for in stock as I have size 18 tires. My car was terribly out of alignment as well. The rep.that worked with me directed me towards a good allweather SUV tire and had my car serviced in a timely fashion. It's now driving like a champ! Can't wait to see how it handles the snow! GREAT SERVICE!
Oct 21, 2017
Astonished
Business Owner replied on Oct 21, 2017:
Thanks for leaving us such a great review, Cierra! We look forward to seeing you soon!
Judd Shader, Owner
Oct 21, 2017
Kyle, Brian and Alex provided excellent customer service with helping with our truck. Most definatley will return with our service and highly recommend to our friends.
Business Owner replied on Oct 22, 2017:
Thanks for the great feedback! We'll be happy to pass your feedback on to Kyle, Brian, and Alex! We look forward to seeing you soon!
Judd Shader, Owner
Oct 20, 2017
Great customer service. The tires were great for the car. The steering was improved. I will use the Lakewood store always for my tire needs.
Business Owner replied on Oct 21, 2017:
Jeffrey, thank you for taking the time to let us know about your experience! Hope to see you soon!
Judd Shader, Owner
Oct 16, 2017
Had them install a set of custom rims on my BMW. They took their time and got it done without any nicks or scratches on my new rims.
Business Owner replied on Oct 18, 2017:
Thanks for taking the time to share your recent experience, Dale! Hope to see you soon!
Judd Shader, Owner
Oct 16, 2017
Javier was the person I dealt with. He was extremely helpful.
Business Owner replied on Oct 18, 2017:
It is great that Javier took such good care of you, John! We look forward to seeing you soon!
Judd Shader, Owner
Oct 15, 2017
Very professional and knowledgeable staff They were able to order my vehicle's tire size and complete the job same day.
Business Owner replied on Oct 17, 2017:
Michael, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Judd Shader, Owner
Oct 14, 2017
There was a little wait but got what I needed done
Business Owner replied on Oct 17, 2017:
Magdalena, thank you for taking the time to let us know about your experience! We're happy to hear that everything was completed to your satisfaction. Hope to see you soon!
Judd Shader, Owner
Oct 9, 2017
The service was excellent.
Business Owner replied on Oct 12, 2017:
Thanks for the great feedback! We look forward to seeing you soon!
Judd Shader, Owner
Oct 7, 2017
Great customer service
Business Owner replied on Oct 12, 2017:
Manuel, thank you for taking the time to let us know about your experience! Hope to see you soon!
Judd Shader, Owner
Oct 6, 2017
#1
Business Owner replied on Oct 11, 2017:
Thanks, Craig! Please let us know if there is anything else we can do for you; we are more than happy to help! Hope to see you soon!
Judd Shader, Owner
Oct 5, 2017
Could not be happier with the service provided. Well exceeded my expectations. Thanks
Business Owner replied on Oct 11, 2017:
It is great that we were able to exceed your expectations, Vern. We look forward to seeing you soon!
Judd Shader, Owner
Oct 5, 2017
I was ;on a tight schedule and your staff got the part delivered so it would be available to be put on early in the morning. We were told by 10 AM but we got it back early, before 9:00 AM which helped us make our destination on time to meet family. Thank you for the excellent service.
Business Owner replied on Oct 11, 2017:
We are so happy to hear about the excellent service you received, Bruce. We look forward to seeing you soon!
Judd Shader, Owner
Oct 5, 2017
Great team of mechanics at the Colfax and Garrison location. This team is an example of quality and quick service. There was a full bay and still they got the job done under 30 minutes. That's an efficient group over there. I think they all need a raise!! 2.00
Business Owner replied on Oct 10, 2017:
Eric, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Judd Shader, Owner
Oct 4, 2017
I had a great experience with Xavier over there, he really took good care of me and speedy service. However, I would like to see the items on the invoice to be pointed out and explained better. There were charges that I did not ask for or understand why they were there. I had to pull the information out of him for a better understanding.
Business Owner replied on Oct 9, 2017:
Thanks for taking the time to leave us a review, Samantha. We understand that there is always room for improvement, so we appreciate your feedback. Hope to see you soon!
Judd Shader, Owner
Oct 4, 2017
The service technician Ricki was simply fantastic he was very professional and knowledgeable also had great prices for tires that day I was in and out like he said, great workers.
Business Owner replied on Oct 9, 2017:
Thanks, Evatte! We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Judd Shader, Owner
Sep 26, 2017
The main reason why I'm being so harsh on this review is that some of the items that I asked to be looked at or done had not been done. I only went to you guys because I had a coupon and because the people I had been going to for my oil changes had been unable to rotate my tires. Though that day was a very odd day for me anyway and everyone was very kind and understanding of my circumstances, I still expect the work I ask for to be done. Overall they seemed fairly knowledgeable about most things they brought up as the mechanic I go to confirmed about half of the things you guys said were wrong with my vehicle and needed fixed NOW. Overall in some ways I halfway felt like I was being scammed just because of my age and gender. I think if have to I will go to you guys for very basic services but I don't expect to be returning at all regularly.
Business Owner replied on Oct 3, 2017:
We appreciate you taking the time to leave us a review, Jeanette. Can you please call or stop by at your earliest convenience, and we will work to make this right. Hope to hear from you soon.
Judd Shader, Owner
Sep 25, 2017
Exceptional service all around!!
Business Owner replied on Oct 1, 2017:
Thanks for letting us know about the exceptional service you received, Jim. We look forward to seeing you soon!
Judd Shader, Owner