BIG O TIRES STORE

Store Address
670 36th Ave SW
Altoona, IA 50009

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4.8 /5
173 reviews

Give Us a Call
(515) 957-0500

Email us
store015007@bigostores.com

Hours
Mon - Fri 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Jun 18, 2018
I would have rated everything higher however we have been taking our car to you guys for quite some time and it is in the records and the car that we prefer a different type of oil than what you put in and I shouldn't have to remind you guys every time we come in to put the right oil in our car we always put in a 10 weight 30 and sign a waiver even though the car's oil cap says five weight 30 and you guys just automatically went with what the car said instead of what was in our records
Business Owner replied on Jun 18, 2018:
Bobbie, this is great information to share with the team. We sincerely thank you for the positive review, and look forward to seeing you again soon!
Jeff Schwab, Owner
Jun 15, 2018
I am from out of town. I will go back, if I am in the area. The rep listened to what I wanted done. He didn't try and sell me anything other than what I was after for my Suburban. They even cut down my spare tire as the cable was locked up, for free.
Business Owner replied on Jun 16, 2018:
Andy, thanks for sharing all the details about your experience with us! We hope that you have a great day!
Jeff Schwab, Owner
Jun 3, 2018
I was in the Altoona location yesterday for a flat repair. I was late for the appointment but Doug got me in right way even though they were extreamly busy. After discovering my tires are shot they shot me a great price on 4 new tires and got them installed. Now selling 4 new tires isn’t difficult but when they are extreamly busy and it’s 4:30 they stayed late and got me fixed right up. I can’t say enough about Doug at the front counter and all they people there. They are friendly and really care about taking care of you. Keep up the good work guys!!
Business Owner replied on Jun 11, 2018:
David, thank you for your kind review; we are happy to pass along your comments to Doug and the team here at Big O Tires - Altoona, IA! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience. Hope to see you soon!
Jeff Schwab, Owner
May 28, 2018
Great overall experience!
Business Owner replied on Jun 5, 2018:
Hannah, we are so pleased you enjoyed your visit to Big O Tires. Thank you, and we hope to be of service to you again!
Jeff Schwab, Owner
May 25, 2018
Got me right in for service. Very friendly with reasonable rates. A+++
Business Owner replied on May 31, 2018:
We're so glad you had a positive service experience with us! Feel free to reach out to us if you need anything. Have a wonderful day!
Jeff Schwab, Owner
May 14, 2018
Very good experience overall. Staff was very friendly and knowledgeable about products and did not try to oversell me on everything. Will be coming back.
Business Owner replied on May 17, 2018:
Thanks for the great feedback, Nick! We are glad you found our staff was so friendly and knowledgeable. We look forward to seeing you soon!
Jeff Schwab, Owner
Apr 30, 2018
I know Saturdays are busy but they were pretty swamped, looks like you could use another guy to help improve your timing in and out the door.
Business Owner replied on May 1, 2018:
Thanks, Jeff, for taking the time to share your thoughts, as we are always looking for ways to improve our customer service experience! We hope that you have a great day!
Jeff Schwab, Owner
Apr 27, 2018
They did a great job for me .Got me in and out fast.
Business Owner replied on Apr 28, 2018:
Greg, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Jeff Schwab, Owner
Apr 17, 2018
I had a good customer service experience at the Altoona Big O Tires store.
Business Owner replied on Apr 18, 2018:
Betty, we are glad we could help! We are always more than happy to assist you if anything else comes up. We hope that you have a great day!
Jeff Schwab, Owner
Apr 11, 2018
This is the 4th time I've come to Big O Tires and again very impressed. They checked out everything and brought to my attention an issue with my battery that I will follow up on. I also watched multiple other customers come in and their handling of their issues promptly and professionally. One issue of concern.....their WiFi did not work :(.
Business Owner replied on Apr 12, 2018:
Thanks, Joni! We always strive to provide top quality service to every guest, and are very pleased to hear that you've enjoyed every service experience with us. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care and hope to see you soon!
Jeff Schwab, Owner
Apr 9, 2018
Very good experience. I was in and out in less than half an hour! Thank you!
Business Owner replied on Apr 10, 2018:
Robin, thank you for taking the time to let us know about your experience. We hope that you have a great day!
Jeff Schwab, Owner
Apr 4, 2018
Very efficient. the work was completed quicker than I was promised.
Mar 26, 2018
Jay and the team was very professional . I would recommend Big O Tires to all my family and friends, even my enemies if i had any . GOOD JOB GUY'S
Business Owner replied on Mar 27, 2018:
Erica, we're happy you found our staff to be so supportive during your experience here at Big O Tires. Thank you, and we hope to be of service to you again!
Jeff Schwab, Owner
Mar 26, 2018
I had a great experience at the store.
Business Owner replied on Mar 26, 2018:
Thanks for the great feedback! We hope that you have a great day!
Jeff Schwab, Owner
Mar 23, 2018
Excellent customer service. The staff was so accommodating. They stayed after hours to get me back on the road.
Business Owner replied on Mar 23, 2018:
Ed, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Big O Tires. Thank you, and we look forward to your next visit!
Jeff Schwab, Owner
Mar 22, 2018
Very friendly and very informative best work around definitely be back
Business Owner replied on Mar 23, 2018:
Hi Andres, we are very happy to have provided you with such a positive experience! Thank you, and we hope to be of service to you again. Take care!
Jeff Schwab, Owner
Mar 19, 2018
Great experience and will definitely be back.
Business Owner replied on Mar 19, 2018:
Thomas, thank you for taking the time to let us know how we did. We are glad our team provided you with a great experience! We look forward to seeing you again!
Jeff Schwab, Owner
Mar 16, 2018
All of the staff here are great! From the desk to the mechanics, they seem to be very personable. I always come here for an oil change, tire rotation, alignment check, anything!! And I trust it’s done correctly each time. Thanks for the great service!
Business Owner replied on Mar 17, 2018:
Thanks for leaving us such a great review, Kaylee! We're happy you found our staff to be so supportive during your experience here. If you have any further questions, please give us a call. We're always happy to help! Thanks again!
Jeff Schwab, Owner
Mar 8, 2018
The man at the front desk was by himself and doing an excellent job. Phones were busy and store was busy and he was on top of it all...
Business Owner replied on Mar 9, 2018:
Nickie, we're happy you found our staff to be so supportive during your experience here at Big O Tires. Please don't hesitate to reach out if there's anything additional we can do for you!
Jeff Schwab, Owner
Mar 7, 2018
Stopped in without appt. Big O's got me right in provided excellent service and I was out in really quick timing. Excellent knowledge about tires I will need within 6 months and I will buy them there. Nice job!
Business Owner replied on Mar 8, 2018:
Mike, thank you for taking the time to let us know about your experience. We hope that you have a great day!
Jeff Schwab, Owner
Mar 5, 2018
I appreciate that I was treated with a professional attitude and prompt attention to what needed to be done. There was no pressure to purchase "extra" products. My car runs like a top!
Business Owner replied on Mar 6, 2018:
Thanks for leaving us such a great review, Joni! Thank you for taking time to recognize our teams efforts, your comments keep us motivated and working hard for all our clients. If you have any further questions, please give us a call. We're always happy to help! We look forward to seeing you soon!
Jeff Schwab, Owner
Mar 5, 2018
One of the best places for customer service!
Business Owner replied on Mar 5, 2018:
Thanks, Chris! We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Jeff Schwab, Owner
Mar 2, 2018
After a horrible experience at the Urbandale store.....a very questionable experience at the Ankeny store......i have to say my experience at the Altoona store was ABSOLUTELY WONDERFUL!! Jay and his staff we extremely courteous. They did the services requested in an extremely timely fashion. Would recommend this store 100x over!!
Business Owner replied on Mar 5, 2018:
Stephanie, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Jeff Schwab, Owner
Feb 28, 2018
Tyler and his guys were awesome!!!! In and out like they said. Very friendly and polite!!!
Business Owner replied on Mar 1, 2018:
Stephanie, we are pleased to hear that Tyler was able to assist you! Thank you, and we hope to be of service to you again! Take care!
Jeff Schwab, Owner
Feb 21, 2018
Jay and Doug were both awesome to me and helped me out a lot, thanks for my new rims and tires!!!
Business Owner replied on Feb 23, 2018:
Aaron, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Jeff Schwab, Owner