BIG O TIRES STORE

Store Address
670 36th Ave SW
Altoona, IA 50009

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4.8 /5
141 reviews

Give Us a Call
(515) 957-0500

Email us
store015007@bigostores.com

Hours
Mon - Fri 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Jan 12, 2018
The guy's was nice and friendly, answer my question about my car and discount things.
Business Owner replied on Jan 12, 2018:
Thanks for the great comments! We look forward to seeing you soon!
Jeff Schwab, Owner
Jan 1, 2018
Was there on Saturday, 12-30-17 for oil change, staff was very friendly and the courteousy coffee was delicious. Thank you!!
Business Owner replied on Jan 3, 2018:
Melissa, we are pleased you found our team friendly and that you enjoyed the coffee. We hope that you have a great day!
Jeff Schwab, Owner
Jan 1, 2018
Doug the sale man and the manager were awesome to me, they went beyong to get what l need, thank you very much. Happy new year!! and will be seen you guys on this new year, you guys had been my guys for a few year now and thats why l keep coming over to you guys because your service is awesome., thanks again!!
Business Owner replied on Jan 2, 2018:
Thanks for leaving us such a great review, Ricardo! We're happy to hear Doug and our team always provide you with awesome service. We look forward to seeing you soon!
Jeff Schwab, Owner
Dec 25, 2017
They got to work on my alignment and adjusted as needed. I have worked on trucks all my working life (40 plus years) and I could see it needed adjustment. They showed me the before and after numbers. All I could ask for at a good price and timely mater. Great job, thank you!
Business Owner replied on Dec 26, 2017:
Thanks for the great feedback! Thanks again!
Jeff Schwab, Owner
Dec 25, 2017
The guy with black hair working at the front desk was very nice. He made me feel like he actually cared and wanted me to feel valued. Good job big o and give that guy a raise, he deserves it.
Business Owner replied on Dec 26, 2017:
We always love to receive great feedback, Laura! Our team is dedicated to providing top-quality service and we're so glad to hear your experience reflected this! Hope to see you soon!
Jeff Schwab, Owner
Dec 22, 2017
I am a repeat customer and staff are always knowledgeable and very friendly.
Business Owner replied on Dec 22, 2017:
Thanks for leaving us such a great review, Pamela! We value your business! Please let us know if there is anything we can do to make your next visit a five star experience. We look forward to seeing you soon!
Jeff Schwab, Owner
Dec 11, 2017
They where great from the time I walked into the place. They were on top of checking what I needed and gave a good price.
Business Owner replied on Dec 11, 2017:
Thanks for the great feedback! We hope that you have a great day!
Jeff Schwab, Owner
Dec 11, 2017
I was there to set up a Secret Santa for a friend of mine who desperately needed new tires. Jack & the guys helped me enthusiastically and played along the whole way. I can't thank them enough for helping me with that and I will definitely be back to buy my next set of tires from them.
Business Owner replied on Dec 11, 2017:
Thanks for the great feedback! Hope to see you soon!
Jeff Schwab, Owner
Dec 7, 2017
I was pleased with the visit.
Business Owner replied on Dec 7, 2017:
Thanks for leaving us such a great review, John! We are glad to hear we could provide you with a pleasant experience. We look forward to seeing you soon!
Jeff Schwab, Owner
Nov 30, 2017
Great to work with. Helped me when I couldn't find the coupon needed for the service.
Business Owner replied on Dec 1, 2017:
We're happy you find us great to work with, Cindy. Hope to see you soon!
Jeff Schwab, Owner
Nov 27, 2017
Took care of me in a timely matter .
Business Owner replied on Nov 27, 2017:
Thanks for the great feedback! Hope to see you soon!
Jeff Schwab, Owner
Nov 24, 2017
The staff at Big O are very helpful and accommodating. I am a returning customer and will continue to be for the foreseeable future.
Business Owner replied on Nov 24, 2017:
We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Jeff Schwab, Owner
Nov 23, 2017
I always have the best experience when I take my car to Big O Tires. They are knowledgeable and very willing to help. I will always take my car to Big O Tires for many services!
Business Owner replied on Nov 24, 2017:
Thanks for the kind words! You really made our day. Hope to see you soon!
Jeff Schwab, Owner
Nov 17, 2017
Jack was very helpful and i Will be back.
Business Owner replied on Nov 20, 2017:
It is great that Jack was so helpful, George! We look forward to seeing you soon!
Jeff Schwab, Owner
Nov 14, 2017
So not desire to fill this out.
Business Owner replied on Nov 17, 2017:
Madge, this is great information to share with the team. We hope that you have a great day!
Jeff Schwab, Owner
Nov 8, 2017
Manager - Jack very knowledgeable and competitive on price of tires. I shopped around and you had best price.
Business Owner replied on Nov 8, 2017:
Terry, thank you for taking the time to let us know about your experience! Hope to see you soon!
Jeff Schwab, Owner
Nov 7, 2017
The employees were all very friendly.
Business Owner replied on Nov 8, 2017:
Angela, thanks for sharing these details about your experience with us! We hope that you have a great day!
Jeff Schwab, Owner
Oct 30, 2017
I had so much fun talking to your Associates they were great and they take good care of my car Thank You Have a Good Day!
Business Owner replied on Oct 31, 2017:
Thanks for leaving us such a great review, Susan! We hope that you have a great day too!
Jeff Schwab, Owner
Oct 23, 2017
I made an appointment for 10am and it was wrote on their schedule for 12pm. They accommodated me and I was out within an hour. I greatly appreciate that they didn't send me away and make me come back.
Business Owner replied on Oct 23, 2017:
Kathy, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Jeff Schwab, Owner
Oct 9, 2017
Always greeted with a smile and a big Thank You to Bill Mitchell for your wonderful service!
Business Owner replied on Oct 13, 2017:
Thanks for the great review and rating, Connie! We look forward to seeing you soon!
Jeff Schwab, Owner
Oct 5, 2017
I was very happy with the quality and speed in which my service work was performed. You've earned a repeat customer here.
Business Owner replied on Oct 10, 2017:
Thanks for the great feedback! We look forward to seeing you soon!
Jeff Schwab, Owner
Oct 4, 2017
I've only had these tires 4 a couple weeks stability seems to be there, and pretty well-balanced
Business Owner replied on Oct 6, 2017:
Ed, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Jeff Schwab, Owner
Oct 4, 2017
Experience was a LOT better than the last time I had service done there. I DID call on Fri afternoon to see about dropping my car off that night so I could get my oil changed first thing the next morning. The woman I spoke too got all of my information, and they have me in the system since I've been there before. The key drop didn't have any envelopes, but I dropped my keys off since I had spoke to her earlier. I called Saturday morning around 8:30 since they are usually done in no time when I drop it off. The guy I spoke too said "I didn't know anything about it and I didn't know where you car was.". The car was right outside of the door where the drop box was. I told him I had called yesterday and set this up. He then said he tried to call the woman I spoke to, but she wasn't answering her phone. He did get my car in and was done at 10am with the oil change. If I had not called when I did, I don't know if I ever would have gotten a call from Big O asking WHY my car was sitting there.
Business Owner replied on Oct 6, 2017:
Thanks for bringing this to our attention, Steve. We apologize for the lack of communication, but we will use this as an opportunity to improve the services that we provide. Hope to see you again!
Jeff Schwab, Owner
Sep 25, 2017
We had an appointment at noon but arrived early. We were greeted warmly. We planned on an oil change and what goes with it. In checking the car, they noticed things that needed to be brought to our attention. We were brought to the back, to our car. Both the mechanic and Jamie, the gal in the front, made sure we saw the problem. We needed new struts and shocks. It was evident! They got to work on it right away. It took several hours and we were offered a ride to go somewhere but we decided to just wait. They kept us up on the progress. And I never heard an unprofessional word spoken while I sat there!
Business Owner replied on Oct 3, 2017:
Lyle and Fran, thanks for sharing all the details about your experience with us! We're delighted to have provided you with great customer service and a pleasant service experience. We hope that you have a wonderful day!
Jeff Schwab, Owner
Aug 14, 2017
very good service
Business Owner replied on Aug 15, 2017:
Thanks for taking the time to write us a review, Joyce. Please let us know if there is anything else we can do for you; we are more than happy to help! Hope to see you again!
Jeff Schwab, Owner