My Store
670 36th Ave SW
Altoona, IA 50009

BIG O TIRES STORE

Store Address
670 36th Ave SW
Altoona, IA 50009

Write A Review

4.8 /5
193 reviews

Give Us a Call
(515) 957-0500

Email us
store015013@bigostores.com

Hours
Mon - Fri 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed

Holiday Hours:
Thanksgiving 11/22 Closed

Schedule an appointment today

Make Appointment

Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Good/Better/Best Oil Change Options (with free top-off service)
  • Complete Suspension (Shocks/Struts/Springs) and Driveline repair
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

Check out our
Current
Deals

Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Nov 12, 2018
Promptly repaired my bead leak on three tires. Very pleased. A+++
Business Owner replied on Nov 14, 2018:
Hello Bill, thank you for taking the time to let us know about your experience! We're so pleased to hear that we were able to help you out. We hope that you have a great day!
Joe Colley, Store Manager
Nov 12, 2018
Family and I have always had good experience. The other big Tire Stores, ie Goodyear, Tires Plus, Firestone etc I have always been lied to or told I needed something that I did not very pushy to add extra items. I will only be buying Tires from Big O going forward.
Business Owner replied on Nov 14, 2018:
Thanks, David, for taking the time to share your thoughts! We look forward to seeing you soon!
Joe Colley, Store Manager
Nov 10, 2018
Great service and product. Seemed unfamiliar with rebate program. It was not offered, had to ask.
Business Owner replied on Nov 14, 2018:
Thanks for the great feedback, Cheryl! This is important information to share with the team. We hope that you have a wonderful day!
Chad Raymond, Store Manager
Oct 26, 2018
our tire was repaired in a timely manner at no charge
Business Owner replied on Oct 29, 2018:
Hello Kathy, thank you for taking the time to let us know about your experience! We're so pleased to hear that we were able to help you out. We hope that you have a great day!
Chad Raymond, Store Manager
Oct 26, 2018
I am always comfortable with quality service and friendly attitude.
Business Owner replied on Oct 29, 2018:
Thanks, Glen, for taking the time to share your thoughts! We hope that you have a great day!
Chad Raymond, Store Manager
Oct 26, 2018
I trust the people at Big O. They have always been fair to me.
Business Owner replied on Oct 29, 2018:
Thanks, Kirby, for taking the time to share your thoughts! It means so much to us to have earned your trust and loyalty in our business. We look forward to seeing you soon!
Chad Raymond, Store Manager
Oct 19, 2018
Was in/out in less than an hour for tire rotation even tho I had no appointment.
Business Owner replied on Oct 22, 2018:
Hello Doug, we're so pleased to hear that everything was completed quickly and to your satisfaction. If you're ever in need of more help, please let us know! Take care.
Chad Raymond, Store Manager
Oct 12, 2018
Joe was so helpful and efficient, thank you! I love my new tires!
Business Owner replied on Oct 13, 2018:
Thanks, Nicole, for taking the time to share your thoughts about Joe! We hope that you have a great day!
Chad Raymond, Store Manager
Oct 5, 2018
Great customer service had a issue that was taken care of fast and right
Business Owner replied on Oct 9, 2018:
Thanks for leaving us such a great review, Anthony! Hope to see you again down the road!
Chad Raymond, Store Manager
Sep 27, 2018
I arrived a little early. My car was taken right in and I was offered a bottle of cold water or a cup of coffee while I waited. I was there to have my brakes checked because of a loud squeaking noise when I was backing up. They checked the brakes thoroughly and told me the only problem was a little rust in the back which accounted for the noise but did not require taking the brakes apart to clean as there was no safety hazard from the rust. They did not try to sell me anything that they did not think I really needed, which I appreciate. I was soon on my way, reassured, and with no charges for the time and labor which they put into the examination of my brakes. Thank you, Big O !
Business Owner replied on Sep 29, 2018:
Joan, thanks for sharing all the details about your experience with us! We hope that you have a great day!
Chad Raymond, Store Manager
Aug 13, 2018
When shopping for 4 new tires for our SUV, I called around to several auto shops in town. Tires can be a very expensive purchase, and being new to town we had no loyalty to any company. When I called, I spoke with Zach. He quoted me under $700. I was pleased with this because it was the best deal of all the shops. When I arrived, they hooked me up with a different name brand than originally planned. Instead of a brand I never heard of, I got Goodyears. I was happy about that. Chad took care of me and Zach made sure I got the same price he quoted on the phone! Thanks guys!
Business Owner replied on Aug 15, 2018:
Sarah, thank you for your kind review; we are happy to pass along your comments to the team here at Big O Tires. Please don't hesitate to reach out if there's anything additional we can do for you. We hope that you have a great day!
Jeff Schwab, Owner
Aug 6, 2018
I had a very positive overall experience and I will use your services again., Thank you.
Business Owner replied on Aug 6, 2018:
Thanks for the great 4-star rating! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing.
Jeff Schwab, Owner
Jul 30, 2018
Everything was awesome! Professional, clean, prompt!
Business Owner replied on Jul 30, 2018:
Thanks for leaving us such a great review, Malinda! We look forward to seeing you soon!
Jeff Schwab, Owner
Jul 27, 2018
Very good experience
Business Owner replied on Jul 27, 2018:
Thanks for the great feedback! We are glad we could help you. We hope that you have a great day!
Jeff Schwab, Owner
Jul 20, 2018
the staff was excellent
Business Owner replied on Jul 21, 2018:
We always love to receive great feedback. We'll pass your comments on to the team! We look forward to seeing you soon!
Jeff Schwab, Owner
Jul 12, 2018
Everyone was very nice
Business Owner replied on Jul 13, 2018:
Thanks, John! We look forward to seeing you soon!
Jeff Schwab, Owner
Jul 6, 2018
Good service
Business Owner replied on Jul 7, 2018:
Andrew, thanks for sharing all the details about your experience with us! We look forward to seeing you soon!
Jeff Schwab, Owner
Jul 2, 2018
I was pleased with the service I received very friendly and fast Back on the road in a short amount of time.
Business Owner replied on Jul 2, 2018:
Marylou, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope that you have a great day!
Jeff Schwab, Owner
Jun 29, 2018
Very happy with the products and services provided.
Business Owner replied on Jun 30, 2018:
Jim, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know! We hope that you have a great day!
Jeff Schwab, Owner
Jun 25, 2018
The night before I went there my tire blew out while I was driving down the highway. I looked up local tire shops and I picked Big O Tires because it opened at 7 and most of the others opened at 8. It also had a lot of good reviews online. Now I understand why. I got there right at 7, I was helped right away and within 45 minutes I was back on the road! The price was very reasonable, the staff was very friendly, and they have a nice waiting area. I would highly recommend this place to everyone!
Business Owner replied on Jun 25, 2018:
Katie, this is great information to share with the team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope that you have a great day!
Jeff Schwab, Owner
Jun 18, 2018
I would have rated everything higher however we have been taking our car to you guys for quite some time and it is in the records and the car that we prefer a different type of oil than what you put in and I shouldn't have to remind you guys every time we come in to put the right oil in our car we always put in a 10 weight 30 and sign a waiver even though the car's oil cap says five weight 30 and you guys just automatically went with what the car said instead of what was in our records
Business Owner replied on Jun 18, 2018:
Bobbie, this is great information to share with the team. We sincerely thank you for the positive review, and look forward to seeing you again soon!
Jeff Schwab, Owner
Jun 15, 2018
I am from out of town. I will go back, if I am in the area. The rep listened to what I wanted done. He didn't try and sell me anything other than what I was after for my Suburban. They even cut down my spare tire as the cable was locked up, for free.
Business Owner replied on Jun 16, 2018:
Andy, thanks for sharing all the details about your experience with us! We hope that you have a great day!
Jeff Schwab, Owner
Jun 3, 2018
I was in the Altoona location yesterday for a flat repair. I was late for the appointment but Doug got me in right way even though they were extreamly busy. After discovering my tires are shot they shot me a great price on 4 new tires and got them installed. Now selling 4 new tires isn’t difficult but when they are extreamly busy and it’s 4:30 they stayed late and got me fixed right up. I can’t say enough about Doug at the front counter and all they people there. They are friendly and really care about taking care of you. Keep up the good work guys!!
Business Owner replied on Jun 11, 2018:
David, thank you for your kind review; we are happy to pass along your comments to Doug and the team here at Big O Tires - Altoona, IA! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience. Hope to see you soon!
Jeff Schwab, Owner
May 28, 2018
Great overall experience!
Business Owner replied on Jun 5, 2018:
Hannah, we are so pleased you enjoyed your visit to Big O Tires. Thank you, and we hope to be of service to you again!
Jeff Schwab, Owner
May 25, 2018
Got me right in for service. Very friendly with reasonable rates. A+++
Business Owner replied on May 31, 2018:
We're so glad you had a positive service experience with us! Feel free to reach out to us if you need anything. Have a wonderful day!
Jeff Schwab, Owner