BIG O TIRES STORE

Store Address
2605 SE Delaware Ave
Ankeny, IA 50021

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4.8 /5
228 reviews

Give Us a Call
(515) 965-0099

Email us
store015008@bigostores.com

Hours
Mon - Fri 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Jun 7, 2018
Business Owner replied on Jun 12, 2018:
Your five stars mean a lot to us! Thanks for taking the time to leave your rating!
Jeff Schwab, Owner
Jun 7, 2018
Business Owner replied on Jun 12, 2018:
Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars!
Jeff Schwab, Owner
Jun 5, 2018
Great experience! Salesman was helpful and friendly!
Business Owner replied on Jun 12, 2018:
Sarah, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Jeff Schwab, Owner
Jun 4, 2018
Bill was the nicest salesperson I've ever dealt with. Great place to buy tires! Thanks BP
Jun 1, 2018
Huge shout out to the guys at Big O Tire in Ankeny. On a hot miserable day were nothing about my project has gone right you guys went above and beyond and made my day. Class Act guys I appreciate it!
Business Owner replied on Jun 8, 2018:
Justin, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Jeff Schwab, Owner
Jun 1, 2018
The service writers were very friendly, attentive and worked at a fast pace to provide timely service. The technician who serviced my car, oil change, however left a grease footprint on my floor mat and on the rug next to the mat. I will now need to shampoo that mat and rug. They need to put protective paper down on the floor to prevent this.
Business Owner replied on Jun 14, 2018:
Thanks for leaving us such a great review, Thomas! We will take your comments into consideration to improve for the near future. If you have any further questions, please give us a call. We're always happy to help!
Jeff Schwab, Owner
May 27, 2018
Bill was very very friendly and helpful. I am so glad he was there when I walked in. My car was shaking and didn’t know what was wrong. Bill let me know my tires were worn out and he then helped me get new tires. My car drives like new again! I will be going for my oil change too. Thanks again Bill I appreciate your help! Great customer service!
Business Owner replied on Jun 4, 2018:
Vanessa, this is great information to share with the team. If you have any further questions, please give us a call. We're always happy to help! We hope that you have a great day!
Jeff Schwab, Owner
May 25, 2018
The staff went out of their way to find my tires and get my car done in a timely manner
Business Owner replied on May 31, 2018:
Monte, we're happy to hear you had such a positive experience with our team! We hope you choose us again in the future! Take care!
Jeff Schwab, Owner
May 23, 2018
Super friendly
Business Owner replied on May 25, 2018:
Rachel, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Jeff Schwab, Owner
May 22, 2018
Quality people-professional
Business Owner replied on May 25, 2018:
Thanks for the great 4-star rating! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing.
Jeff Schwab, Owner
May 16, 2018
Bill and his crew took very good care of my tire needs when I walked in and asked questions. They made recommendations and let me choose which level of tire best suited my budget. I will definitely be back to this store for other vehicle maintenance needs!
Business Owner replied on May 21, 2018:
Shelly, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Jeff Schwab, Owner
May 16, 2018
Excellent customer service. They kept me informed as to the progress of the vehicle during the visit and did excellent work.
Business Owner replied on May 21, 2018:
That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service!
Jeff Schwab, Owner
May 14, 2018
The only complaint I have is I was automatically charged the tire protection plan (I had all four tires replaced). I wasn't even given the option. I used to work in sales for a chain store so I understand the importance of selling such policies for the bottom line, but at least discuss such things with the customer and give the option.
Business Owner replied on May 16, 2018:
Terry, we really appreciate your feedback, and will be sure to relay this to our team. Hope to see you again down the road!
Jeff Schwab, Owner
May 10, 2018
Good experience
Business Owner replied on May 14, 2018:
Hi Shauna, we are very happy to have provided you with such a positive experience! Thank you and we hope to be of service to you again!
Jeff Schwab, Owner
May 9, 2018
Excellent as always!
Business Owner replied on May 11, 2018:
David, we are so pleased you enjoyed your visit to Big O Tires. Thank you and we look forward to your next visit!
Jeff Schwab, Owner
May 7, 2018
customer service was the BEST! I made several calls to Big O that morning and I was just told to come in and they promise to take care of my tires. Reasonable prices was wonderful! And we were in and out of there as quickly as promised.
Business Owner replied on May 8, 2018:
Hi Debbie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jeff Schwab, Owner
May 4, 2018
Logan is the man! Was able to help me out of a jam, got my tire replaced same day. Thanks again, will definitely return for future tire needs. Logan did a great job, very informative, and was there to make a sale. Painless, no B.S. transaction.
Business Owner replied on May 7, 2018:
We're glad to hear that everything was completed to your satisfaction! If there is anything additional we can assist you with, please let us know!
Jeff Schwab, Owner
May 3, 2018
This all based off my first time visit. The guys were friendly and fixed my issue quickly (flat tire). I appreciated that they didn't bombard me with attempts to upsell anythibg and just got straight to the point.
Business Owner replied on May 6, 2018:
Thanks for the great feedback! We hope that you have a great day!
Jeff Schwab, Owner
May 3, 2018
On a scale of 1-10, Bill & Logan are a 100! I don't know if I have ever been to a service shop and / or retail store where you are actually treated like the most important customer they've ever had!!! In addition, it's not just me, they treat every customer this way!! I live in Shawnee, KS (KC) and I come back to Big O in Ankeny for my tire / wheel service. I don’t go to a local Big O where I live, due to the way Bill and Logan treat their customers! I’m not getting paid to say this :), just a very pleased customer! I’m not sure who gets these surveys, but I hope you share this with Bill, Logan, and their team and / or online review! I would even go as far as saying it would be good to secretly record these guys for a ‘customer service training’ and if you don’t already know, you will be amazed! Great job Team Bill!
Business Owner replied on May 5, 2018:
Jack, thanks for sharing all the details about your experience with us! We will be sure to pass along your kind comments to Bill and Logan! We sincerely value your business, and look forward to seeing you soon!
Jeff Schwab, Owner
May 2, 2018
Very impressive service, will (and have already) recommend to friends and family. Got tired of trying to deal with Fleet Farm's and Walmart's slow and unresponsive service and was immediately rewarded by exuberant customer service. Good with suggestions but not too pushy and I was very pleased with the prices. Seemed at least as good as the bigger stores if not better.
Business Owner replied on May 3, 2018:
Thanks for leaving us such a great review, David! We are always more than happy to assist you if anything comes up. Take care!
Jeff Schwab, Owner
Apr 27, 2018
The customer service at your store is phenomenal! Bill deserves a raise......or at least a bonus! He was so friendly and helpful! I will highly recommend Big-O Tires to everyone I know!!
Business Owner replied on Apr 30, 2018:
Mary, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Big O Tires. Thank you, and we hope to be of service to you again!
Jeff Schwab, Owner
Apr 27, 2018
Was very comfortable, even if it was a little bit of a wait they made sure you felt at home! Definitely will be going back in the future. 👍🏼
Business Owner replied on Apr 28, 2018:
Colton, we are so pleased you enjoyed your visit to Big O Tires. Thank you, and we hope to be of service to you again!
Jeff Schwab, Owner
Apr 27, 2018
I thought price was a little high but satisfied with the work done both counter guys were very nice All in all a good experience
Business Owner replied on Apr 28, 2018:
Hi Chip, we are very happy to have provided you with such a positive experience! Thank you, and we hope you will consider us again in the future.
Jeff Schwab, Owner
Apr 26, 2018
Very impressed with the service and staff
Business Owner replied on Apr 28, 2018:
Rick, thanks for your praise and kind comments about our team. We sincerely value your business and we look forward to your next visit!
Jeff Schwab, Owner
Apr 25, 2018
As always Bill and his team do a great job.
Business Owner replied on Apr 25, 2018:
Steve, we strive for 100% satisfaction, and it is great to see you had such an amazing experience with us! We hope to be of service to you again in the future. Take care!
Jeff Schwab, Owner