BIG O TIRES STORE

Store Address
519 Village Green Drive SW
Mason City, IA 50401

Write A Review

4.9 /5
69 reviews

Give Us a Call
(641) 423-3282

Email us
store015010@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM

Make this my store

Sign up & Save

Receive special offers, product information and coupons from Big O Tires.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

Check out our
Current
Deals

Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

May 17, 2018
Great team!
May 17, 2018
They are the best in Mason by far they know what they are talking about and won't make you fix things that don't need fixed they do what they are supposed to but also check other things and make sure your car is in good condition but without the fix now or else. Great place to go.
May 14, 2018
always quick and easy
Business Owner replied on May 17, 2018:
Thanks, Sonia! We are happy to hear our team always delivers a quick and easy experience! We look forward to seeing you soon!
Mark Rhee, Owner
May 14, 2018
Both Al and Josh interacted with what was being done to my vehicle and remembered personal details about me and my family that made it a much more enjoyable experience. Treated like a person not a ticket/invoice number.
Business Owner replied on May 16, 2018:
Ben, we are glad to hear Al and Josh took such great care of you! We look forward to seeing you again!
Mark Rhee, Owner
May 11, 2018
Great overall experience. Very helpful and speedy service.
Business Owner replied on May 14, 2018:
Hi Bob, we are very happy to have provided you with such a positive experience! Thank you, and we hope to be of service to you again!
Mark Rhee, Owner
May 10, 2018
Yes I brought my Jeep in asked for a tire rotation and they had everything done with an a short time...Thank you for your good service....
Business Owner replied on May 14, 2018:
Hi Irene, we are very happy to have provided you with such a positive experience! Thank you, and we hope to be of service to you again!
Mark Rhee, Owner
May 10, 2018
I'll say it again! Josh and his staff are TOP-Notch!
Business Owner replied on May 14, 2018:
Bill, we are pleased to hear that our team was able to provide great service to you! Thank you, and we look forward to your next visit!
Mark Rhee, Owner
May 9, 2018
Happy with the service
Business Owner replied on May 10, 2018:
Jan, your satisfaction is our top priority. Thank you, and we hope to be of service to you again!
Mark Rhee, Owner
May 9, 2018
Store was very friendly. I'd go back!
Business Owner replied on May 10, 2018:
Richard, we are so happy to read such a great review about Big O Tires. Thank you, and we hope to be of service to you again!
Mark Rhee, Owner
May 9, 2018
Glad you're honoring full service tire packages purchased under NTB that says Big O honors services nation wide.
Business Owner replied on May 10, 2018:
Steve, your satisfaction is our top priority. Thank you, and we hope to be of service to you again!
Mark Rhee, Owner
May 8, 2018
I called Wednesday morning May 2nd because I was almost positive that my starter had finally just quit on me. I was at the vet with my puppy when I couldn't get the car to turn over. A couple friends helped me get it started and followed me out to BigO Tires. Josh called me shortly after I dropped it off to say part of why the car wasn't starting was because my battery cable was loose so they tightened that up. He also let me know my starter wasn't completely bad yet but it was in it's way too being the end of it and gave me the option to fix it now or wait. I chose to have it fixed while they already had it in the shop! Josh had previously offered my a free oil change due to a coupon I had recieved after putting new tires on my vehicle. Although I read the coupon wrong and it wasn't for tires he offered me a free oil change. I apologized for reading it wrong my mom had passed away unexpectedly very recently and my mind was all over. I told him it was not necessary because it was my own fault. Josh honored his word though and while they fixed my starter gave me the free oil change that was way past due. I won't take my vehicle anywhere wise. BigO, Josh, and the rest of the guys are the only ones in my town I trust to work on my vehicle. I always get phenomenal customer service!!
Business Owner replied on May 9, 2018:
Amanda, thanks for sharing all the details about your experience with us! We are so glad Josh and our team took such great care of you and delivered such phenomenal customer service. We look forward to seeing you soon!
Mark Rhee, Owner
May 7, 2018
Always a great visit. They work with my schedule and service all my family's cars. Josh and his crew are great!!!!!
Business Owner replied on May 8, 2018:
Ron, we are so happy to read such a great review about Big O Tires. Thank you, and we look forward to your next visit!
Mark Rhee, Owner
May 4, 2018
Best place in Mason City for car repair.
Business Owner replied on May 7, 2018:
Thanks, Martin, for choosing us for all of your service needs! We look forward to seeing you soon!
Mark Rhee, Owner
May 4, 2018
Josh was awesome, i just was going by and stopped and he got me in right now. He is always so nice.
Business Owner replied on May 7, 2018:
We're glad to hear that Josh provided an awesome experience! We hope you choose us again in the future! Take care!
Mark Rhee, Owner
May 2, 2018
Excellent service!
Business Owner replied on May 3, 2018:
Melisa, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Mark Rhee, Owner
May 1, 2018
Al Lunn gives top notch seevice
Business Owner replied on May 2, 2018:
Michelle, thank you for your kind words and this wonderful review! We sincerely value your business and we look forward to your next visit!
Mark Rhee, Owner
May 1, 2018
Great service..,thanks!!
Business Owner replied on May 2, 2018:
Hi Keith, we are very happy to have provided you with such a positive experience! Thank you, and we hope to be of service to you again!
Mark Rhee, Owner
May 1, 2018
Best service in town.
Business Owner replied on May 2, 2018:
Thanks, Martin, for choosing us for all of your service needs! We look forward to seeing you soon!
Mark Rhee, Owner
Apr 30, 2018
Completed work very quickly.
Business Owner replied on May 1, 2018:
Thanks, John, for the great review! We are glad our team got you back on the road quickly. Hope to see you soon!
Mark Rhee, Owner
Apr 27, 2018
Great service highly recommend!!
Business Owner replied on Apr 30, 2018:
Thank you for the great feedback and recommendation, Stephanie! We look forward to seeing you soon!
Mark Rhee, Owner
Apr 27, 2018
Thanks!
Business Owner replied on Apr 30, 2018:
Your five stars mean a lot to us! Thanks for taking the time to leave your rating!
Mark Rhee, Owner
Apr 27, 2018
Got a flat tire fixed took right care of it always have had a good experience there
Business Owner replied on Apr 28, 2018:
Bill, we are pleased to hear that we were able to assist you! Thank you, and we hope to be of service to you again!
Mark Rhee, Owner
Apr 27, 2018
Made an appointment to have them find a weird noise coming from the front end of my truck. Drop it off 4 hour early and they called me 2 hour after I dropped it and told me it was ready to go. They found that a bolt came out and was rattling around, they put it back in, torked it down and didn’t even charge me.
Business Owner replied on Apr 28, 2018:
Joe, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Big O Tires. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mark Rhee, Owner
Apr 25, 2018
I wouldn't go anywhere else! Friendly & trustworthy.
Business Owner replied on Apr 26, 2018:
Thanks, Annie! We always love to receive great feedback. We'll pass your comments on to the team. Hope to see you soon!
Mark Rhee, Owner
Apr 25, 2018
Great service with a smile - very enjoyable service with a great friendly staff - as an owner if you see this - keep them happy and you will reap the rewards - Joe Fiala
Business Owner replied on Apr 25, 2018:
Thanks, Joe! We strive for 100% satisfaction, and it is great to see you had such a great experience with us! We hope that you have a great day!
Mark Rhee, Owner