BIG O TIRES STORE

Store Address
3880 NW Urbandale Dr
Urbandale, IA 50322

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4.9 /5
272 reviews

Give Us a Call
(515) 278-8565

Email us
store015009@bigostores.com

Hours
Mon - Fri 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed

Holiday Hours:
Thanksgiving 11/23 Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Nov 14, 2017
Thanks for getting my tire fixed and oil changed!
Business Owner replied on Nov 17, 2017:
We are so happy that everything was completed to your satisfaction, Tammy! We look forward to seeing you soon!
Jeff Schwab, Owner
Nov 13, 2017
Went above & beyond for me to get the maintenance that was needed for my vehicle done
Business Owner replied on Nov 15, 2017:
Thanks for the great feedback! We look forward to seeing you soon!
Jeff Schwab, Owner
Nov 10, 2017
appreciated being told what repairs I need to complete on upcoming services, helps to plan ahead
Business Owner replied on Nov 13, 2017:
We always love to receive great feedback. We'll pass your comments on to the team! We hope that you have a great day!
Jeff Schwab, Owner
Nov 8, 2017
Thanks for a great job. Great Job on everything. Keep up the good work. Only concern, was have not recieved my invoice from the 4 new tires and Alinement and need it so may apply on line for the $50.00 rebate. The day I was there the computers had just gone down. They called and said they would email me the reciept. No reciept, but 2 emails on writing up a comment. This is Jeffrey W. Blakely my cell is 515-975-7340 and email is jeff.blakelycs@gmail.com When someone reviews this please email me the invocie for the date of service on Monday 11 06 2017 . 4 New Tires on 2007 Prius with an alinement.
Nov 8, 2017
Once again you guys have out done yourselves. I went in and used a coupon without a problem. I was going to take an Uber down the street to the gym while my car was being worked on, but the manager Bill was nice enough to give me a ride there and came to pick me up after my car was done. Talk about customer service!! My girlfriend and I will definitely be have our cars worked on at Big O Tires only!
Business Owner replied on Nov 8, 2017:
Sterling, thanks for sharing all the details about your experience with us! We hope that you have a great day!
Jeff Schwab, Owner
Nov 8, 2017
Great group of guys. Will come back again.
Business Owner replied on Nov 8, 2017:
Thanks for the kind words! You really made our day. Hope to see you soon!
Jeff Schwab, Owner
Nov 7, 2017
I had an outstanding first time experience at your store. Josh was super outgoing and fun to interact with. He got my Jeep taken care of quickly and professionally. See you in 5,000 miles or less!
Business Owner replied on Nov 8, 2017:
Thanks, Douglas Campbell! We hope that you have a great day!
Jeff Schwab, Owner
Nov 7, 2017
Great group. Very friendly and helpful.
Business Owner replied on Nov 7, 2017:
Thanks, Alyse! We always love to receive great feedback. We'll pass your comments on to the team!
Jeff Schwab, Owner
Nov 6, 2017
I had a full brake job and rotation. They had me in and out of there quickly!
Business Owner replied on Nov 7, 2017:
Scott, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Jeff Schwab, Owner
Nov 6, 2017
Bill was fantastic and very helpful. Willing to go the extra mile. Greatly appreciated! Kudos to Josh as well, very energetic, excited to help and friendly.
Business Owner replied on Nov 7, 2017:
Bryce, we're happy you had a great experience with Bill and Josh. Hope to see you soon!
Jeff Schwab, Owner
Nov 6, 2017
Very Helpful. Concerned for your safety.
Business Owner replied on Nov 6, 2017:
Gloria, this is great information to share with the team. Hope to see you soon!
Jeff Schwab, Owner
Nov 6, 2017
We are always impressed by the outstanding customer service we receive an that is the reason we will continue to bring our cars there to be serviced. Such kind employees.
Business Owner replied on Nov 6, 2017:
Traci, thank you for taking the time to let us know about your experience! Thanks again!
Jeff Schwab, Owner
Nov 3, 2017
Bill at the counter not only price matched a competitors bid for a brake job, but also beat it by $100! That's why I always go to them for maintenance on my car.
Business Owner replied on Nov 4, 2017:
Sterling, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Jeff Schwab, Owner
Nov 1, 2017
Josh and Bill treated me like family! Very welcoming and extremely helpful and attentive. Such wonderful staff you have!
Business Owner replied on Nov 2, 2017:
Thanks, Kristin! Hope to see you soon!
Jeff Schwab, Owner
Oct 30, 2017
Bill (?) was friendly & professional
Business Owner replied on Oct 31, 2017:
Thanks for the great comments! Hope to see you soon!
Jeff Schwab, Owner
Oct 30, 2017
I’m always well taken care of here.
Business Owner replied on Oct 31, 2017:
Aaron, thanks for sharing some details about your experience with us! We hope that you have a great day!
Jeff Schwab, Owner
Oct 28, 2017
Bill and team were great and accommodating. Everyone was knowledgeable and friendly and went above and beyond to fix my problem.
Business Owner replied on Oct 30, 2017:
Thanks! We always love to receive great feedback. We'll pass your comments on to the team! We look forward to seeing you soon!
Jeff Schwab, Owner
Oct 23, 2017
Bill and the crew helped me with my truck and car issues. They went out of there way to issue things were right. Thank You .
Business Owner replied on Oct 25, 2017:
Gloria, thanks for sharing these details about your experience with us! We appreciate your 5 star rating as well! Hope to see you soon!
Jeff Schwab, Owner
Oct 23, 2017
I was met at my car by the salesman who listen to what I needed and what I wanted. The boss price matched tires even though he was taking a loss and then he drove to the warehouse to get them. Great guys, great knowledge, I take both my cars and my work truck there.
Business Owner replied on Oct 23, 2017:
Thanks for leaving us such a great review, Matthew! We truly appreciate your continued business, and we're looking forward to your next visit!
Jeff Schwab, Owner
Oct 23, 2017
Bull was great manager helpful, they found something I was not aware of and fixed it.
Business Owner replied on Oct 23, 2017:
Thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Jeff Schwab, Owner
Oct 16, 2017
Went in for windshield wipers. One of the workers helped me remove the old ones. When we got inside they did not have my size in stock but we got a slightly larger one to fit and it worked fine.
Business Owner replied on Oct 18, 2017:
Thanks for the great feedback! We'll be sure to let the team know about your review! We look forward to seeing you soon!
Jeff Schwab, Owner
Oct 9, 2017
Very appreciate for accommodating my car repair last minute. Price reasonable and customer service great I will definitely continue to do business. Bill and the shop guys were very helpful Thanks JO
Business Owner replied on Oct 13, 2017:
Julio, thank you for taking the time to let us know about your experience with Bill and our team! Hope to see you soon!
Jeff Schwab, Owner
Oct 4, 2017
I was very impressed with the service! I had a nail in my run flat tire and they repaired it in just 15 minutes. They brought my car back and said I was good to go. I asked how much the bill was they said no bill. I was astounded, I said,"really"! It was true! I will recommend them to everyone, and I will patronize the from now on!
Business Owner replied on Oct 9, 2017:
Thanks, Steve! We hope that you have a great day!
Jeff Schwab, Owner
Sep 25, 2017
Fast and pleasant
Business Owner replied on Oct 3, 2017:
We're happy to have provided you with quick and pleasant service, Brittani! Hope to see you soon!
Jeff Schwab, Owner
Sep 23, 2017
Very knowledgeable and friendly would recommend them to all my friends and family!!!!
Business Owner replied on Sep 29, 2017:
Thanks, Darlene! We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Jeff Schwab, Owner