BIG O TIRES STORE

Store Address
3880 NW Urbandale Dr
Urbandale, IA 50322

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4.9 /5
282 reviews

Give Us a Call
(515) 278-8565

Email us
store015009@bigostores.com

Hours
Mon - Fri 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Dec 13, 2017
Hello. I was recommended by a co worker and will be back. The only thing that I was not 100% happy with was my tire pressure monitor was not re set. But I will come back again for my next oil change.
Business Owner replied on Dec 13, 2017:
Thanks for the great feedback! We hope that you have a great day!
Jeff Schwab, Owner
Dec 11, 2017
Very through service and very good follow up
Business Owner replied on Dec 11, 2017:
Thanks for the great comments! We hope that you have a great day!
Jeff Schwab, Owner
Dec 11, 2017
Everything went faster and easier than I had planned, from applying for credit to getting my tires. Very happy with everything.
Business Owner replied on Dec 11, 2017:
David, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Jeff Schwab, Owner
Dec 7, 2017
Service was done very quickly
Business Owner replied on Dec 7, 2017:
Paul, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Jeff Schwab, Owner
Dec 6, 2017
Did a great job, car hood wouldn't open. They found a way to get the work completed.
Business Owner replied on Dec 6, 2017:
John, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Jeff Schwab, Owner
Dec 6, 2017
I just saved $50 just to put tires on I had my own tires and they put them on for $60 anywhere else it was twice that.. these people do not jerk you around... best place in townok
Business Owner replied on Dec 6, 2017:
Thanks for the great comments, Bill! We're happy we could help you out with your tire installation. Hope to see you soon!
Jeff Schwab, Owner
Dec 4, 2017
Gaylen and Bill were very helpful with my new tires and alignment. My vehicle work was completed within a reasonable time.
Business Owner replied on Dec 4, 2017:
Thanks, Anthony, for taking the time to share your thoughts! We are happy to hear Gaylen and Bill were helpful during your visit to our store. Hope to see you soon!
Jeff Schwab, Owner
Dec 4, 2017
Josh did an outstanding job of getting all of the info on what I needed in new tires, getting it scheduled, and getting it out the door quickly. Great customer service all around.
Business Owner replied on Dec 4, 2017:
Ryan, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Jeff Schwab, Owner
Dec 2, 2017
I went to your store in Urbandale at the recommendation of my older brother. He told me specifically not to look anywhere else. Of course I did shop around, but your black friday deals were epic. I called and spoke with Josh. He was very welcoming both on the phone and in person. He made certain to ask me some questions to get me a few options that would be not what I was asking for, but rather what I needed. He seems rather young, but he was a good listener. He also explained why he had recommended the tires that he did. I went with his recommendation of the Big O Bigfoot AT. When I arrived for my appointment they were again very welcoming. Bill and Austin were also there to answer my questions. I ask a lot of questions. I was very impressed with Bill's calm demeanor. I asked Austin even more questions as he performs the work. Excellent answers from all. I feel you have a very solid team here. They found a tie rod issue on my truck. They priced it, got the parts and had me safely transporting my family within a few hours. Any group that cares enough not to let me put any of my loved ones in danger is a very special group indeed. I have been telling my other family members about the great experience I had with your Team in Urbandale. You have made yourself another customer for life in me and I hope to bring many more to your store.
Business Owner replied on Dec 3, 2017:
Thanks for the great comments and thorough review, Michael. We are grateful to have earned your business and look forward to assisting you next time. Thanks again!
Jeff Schwab, Owner
Nov 29, 2017
New tires ... new brakes ... new shocks and struts. Love you guys but hope not to see you for a while.:)
Business Owner replied on Nov 29, 2017:
Thanks for the great feedback! We hope that you have a great day!
Jeff Schwab, Owner
Nov 14, 2017
Thanks for getting my tire fixed and oil changed!
Business Owner replied on Nov 17, 2017:
We are so happy that everything was completed to your satisfaction, Tammy! We look forward to seeing you soon!
Jeff Schwab, Owner
Nov 13, 2017
Went above & beyond for me to get the maintenance that was needed for my vehicle done
Business Owner replied on Nov 15, 2017:
Thanks for the great feedback! We look forward to seeing you soon!
Jeff Schwab, Owner
Nov 10, 2017
appreciated being told what repairs I need to complete on upcoming services, helps to plan ahead
Business Owner replied on Nov 13, 2017:
We always love to receive great feedback. We'll pass your comments on to the team! We hope that you have a great day!
Jeff Schwab, Owner
Nov 8, 2017
Thanks for a great job. Great Job on everything. Keep up the good work. Only concern, was have not recieved my invoice from the 4 new tires and Alinement and need it so may apply on line for the $50.00 rebate. The day I was there the computers had just gone down. They called and said they would email me the reciept. No reciept, but 2 emails on writing up a comment. This is Jeffrey W. Blakely my cell is 515-975-7340 and email is jeff.blakelycs@gmail.com When someone reviews this please email me the invocie for the date of service on Monday 11 06 2017 . 4 New Tires on 2007 Prius with an alinement.
Nov 8, 2017
Once again you guys have out done yourselves. I went in and used a coupon without a problem. I was going to take an Uber down the street to the gym while my car was being worked on, but the manager Bill was nice enough to give me a ride there and came to pick me up after my car was done. Talk about customer service!! My girlfriend and I will definitely be have our cars worked on at Big O Tires only!
Business Owner replied on Nov 8, 2017:
Sterling, thanks for sharing all the details about your experience with us! We hope that you have a great day!
Jeff Schwab, Owner
Nov 8, 2017
Great group of guys. Will come back again.
Business Owner replied on Nov 8, 2017:
Thanks for the kind words! You really made our day. Hope to see you soon!
Jeff Schwab, Owner
Nov 7, 2017
I had an outstanding first time experience at your store. Josh was super outgoing and fun to interact with. He got my Jeep taken care of quickly and professionally. See you in 5,000 miles or less!
Business Owner replied on Nov 8, 2017:
Thanks, Douglas Campbell! We hope that you have a great day!
Jeff Schwab, Owner
Nov 7, 2017
Great group. Very friendly and helpful.
Business Owner replied on Nov 7, 2017:
Thanks, Alyse! We always love to receive great feedback. We'll pass your comments on to the team!
Jeff Schwab, Owner
Nov 6, 2017
I had a full brake job and rotation. They had me in and out of there quickly!
Business Owner replied on Nov 7, 2017:
Scott, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Jeff Schwab, Owner
Nov 6, 2017
Bill was fantastic and very helpful. Willing to go the extra mile. Greatly appreciated! Kudos to Josh as well, very energetic, excited to help and friendly.
Business Owner replied on Nov 7, 2017:
Bryce, we're happy you had a great experience with Bill and Josh. Hope to see you soon!
Jeff Schwab, Owner
Nov 6, 2017
Very Helpful. Concerned for your safety.
Business Owner replied on Nov 6, 2017:
Gloria, this is great information to share with the team. Hope to see you soon!
Jeff Schwab, Owner
Nov 6, 2017
We are always impressed by the outstanding customer service we receive an that is the reason we will continue to bring our cars there to be serviced. Such kind employees.
Business Owner replied on Nov 6, 2017:
Traci, thank you for taking the time to let us know about your experience! Thanks again!
Jeff Schwab, Owner
Nov 3, 2017
Bill at the counter not only price matched a competitors bid for a brake job, but also beat it by $100! That's why I always go to them for maintenance on my car.
Business Owner replied on Nov 4, 2017:
Sterling, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Jeff Schwab, Owner
Nov 1, 2017
Josh and Bill treated me like family! Very welcoming and extremely helpful and attentive. Such wonderful staff you have!
Business Owner replied on Nov 2, 2017:
Thanks, Kristin! Hope to see you soon!
Jeff Schwab, Owner
Oct 30, 2017
Bill (?) was friendly & professional
Business Owner replied on Oct 31, 2017:
Thanks for the great comments! Hope to see you soon!
Jeff Schwab, Owner