BIG O TIRES STORE

Store Address
3880 NW Urbandale Dr
Urbandale, IA 50322

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4.9 /5
295 reviews

Give Us a Call
(515) 278-8565

Email us
store015009@bigostores.com

Hours
Mon - Fri 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Jan 15, 2018
Everything went as expected. Prompt and courteous service.
Business Owner replied on Jan 15, 2018:
Thanks, Dana! We look forward to seeing you soon!
Jeff Schwab, Owner
Jan 15, 2018
Very fast and knowledgeable.
Business Owner replied on Jan 15, 2018:
Thanks for leaving us such a great review, Patrick! Thanks again!
Jeff Schwab, Owner
Jan 14, 2018
What a friendly staff! Fixed my flat for me and let me know of some repairs I needed. Got me in the next week that fit my schedule. Couldn’t believe the difference tires and front end alignment!! Checked prices with several after I received estimate. Best price, great service and super nice staff.
Business Owner replied on Jan 15, 2018:
Thanks for the great feedback! We hope that you have a great day!
Jeff Schwab, Owner
Jan 12, 2018
Customer service was good. Kept me informed on the progress of my repair.
Business Owner replied on Jan 12, 2018:
Thanks, Mark! We look forward to your next visit and hope that you have a great day!
Jeff Schwab, Owner
Jan 12, 2018
I went in for a simple flat repair and it was done quickly and efficiently. While I waited, they had complimentary Keurig coffee available with a great selection. They also had plenty of comfortable seating including two leather couches in front of a large TV which I was able to change the channel to a soccer game. And the workers were very friendly.
Business Owner replied on Jan 12, 2018:
Thanks for leaving us such a great review, Jared! We hope that you have a great day!
Jeff Schwab, Owner
Jan 12, 2018
I had my tires rotated and was in and out in under 30 minutes. Everyone was very friendly. Great customer service.
Business Owner replied on Jan 12, 2018:
Sharon, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Jeff Schwab, Owner
Jan 8, 2018
Completed per the quoted schedule and friendly and curtious in the process.
Business Owner replied on Jan 8, 2018:
Thanks for the kind words! You really made our day. We look forward to seeing you soon!
Jeff Schwab, Owner
Jan 1, 2018
My previous set of tires didn’t make it the distance of the warranty, so partial credit was given for the new set of tires I purchased. I wasn’t told about a freight charge when I asked for the specific tires over the phone, but it appeared when I payed for them. A brief conversation about this with the store manager and his motion to make things right left me thinking that I will remain a Big O customer for life.
Business Owner replied on Jan 3, 2018:
Aaron, we are pleased we were able to make thing right with you and that you'll be returning to our service center. We look forward to seeing you soon!
Jeff Schwab, Owner
Jan 1, 2018
Bill and team did a great job communicating with me about fixing our sons vehicle. Recommended 2 new tires which we appreciated going into an Iowa winter. Great service & communication. Would recommend Big O Tire to everyone!
Business Owner replied on Jan 3, 2018:
Kirk, we're pleased Bill and the team provided great service for you. Hope to see you soon!
Jeff Schwab, Owner
Jan 1, 2018
Everyone in my neighborhood put a new roof on in the past month. And as expected I got a nail in my tire, I called on a Saturday morning hoping they could get me in. Bill answered the phone and said it would be no problem to get me worked into their already busy schedule. That afternoon my tire was fixed “no charge to me”. They have found a customer for life in me.
Business Owner replied on Jan 2, 2018:
Thanks for leaving us such a great review, Ron! We're so glad we could help you with your tire. We look forward to seeing you soon!
Jeff Schwab, Owner
Jan 1, 2018
They got me right in and was done very quick.
Business Owner replied on Jan 2, 2018:
Patrick, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Jeff Schwab, Owner
Dec 28, 2017
The tires I got are GREAT! Thank you for everything!
Business Owner replied on Dec 28, 2017:
Thanks for the great feedback! We're happy to see that we've earned your five star rating! We hope that you have a great day!
Jeff Schwab, Owner
Dec 25, 2017
I was very happy with the service I received. Both men were helpful in showing me the issues with my car. My car drove so much better after I left there. Thank you for your team at the urbandale store
Business Owner replied on Dec 26, 2017:
Thanks for the great feedback! We look forward to seeing you soon!
Jeff Schwab, Owner
Dec 13, 2017
Hello. I was recommended by a co worker and will be back. The only thing that I was not 100% happy with was my tire pressure monitor was not re set. But I will come back again for my next oil change.
Business Owner replied on Dec 13, 2017:
Thanks for the great feedback! We hope that you have a great day!
Jeff Schwab, Owner
Dec 11, 2017
Very through service and very good follow up
Business Owner replied on Dec 11, 2017:
Thanks for the great comments! We hope that you have a great day!
Jeff Schwab, Owner
Dec 11, 2017
Everything went faster and easier than I had planned, from applying for credit to getting my tires. Very happy with everything.
Business Owner replied on Dec 11, 2017:
David, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Jeff Schwab, Owner
Dec 7, 2017
Service was done very quickly
Business Owner replied on Dec 7, 2017:
Paul, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Jeff Schwab, Owner
Dec 6, 2017
Did a great job, car hood wouldn't open. They found a way to get the work completed.
Business Owner replied on Dec 6, 2017:
John, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Jeff Schwab, Owner
Dec 6, 2017
I just saved $50 just to put tires on I had my own tires and they put them on for $60 anywhere else it was twice that.. these people do not jerk you around... best place in townok
Business Owner replied on Dec 6, 2017:
Thanks for the great comments, Bill! We're happy we could help you out with your tire installation. Hope to see you soon!
Jeff Schwab, Owner
Dec 4, 2017
Gaylen and Bill were very helpful with my new tires and alignment. My vehicle work was completed within a reasonable time.
Business Owner replied on Dec 4, 2017:
Thanks, Anthony, for taking the time to share your thoughts! We are happy to hear Gaylen and Bill were helpful during your visit to our store. Hope to see you soon!
Jeff Schwab, Owner
Dec 4, 2017
Josh did an outstanding job of getting all of the info on what I needed in new tires, getting it scheduled, and getting it out the door quickly. Great customer service all around.
Business Owner replied on Dec 4, 2017:
Ryan, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Jeff Schwab, Owner
Dec 2, 2017
I went to your store in Urbandale at the recommendation of my older brother. He told me specifically not to look anywhere else. Of course I did shop around, but your black friday deals were epic. I called and spoke with Josh. He was very welcoming both on the phone and in person. He made certain to ask me some questions to get me a few options that would be not what I was asking for, but rather what I needed. He seems rather young, but he was a good listener. He also explained why he had recommended the tires that he did. I went with his recommendation of the Big O Bigfoot AT. When I arrived for my appointment they were again very welcoming. Bill and Austin were also there to answer my questions. I ask a lot of questions. I was very impressed with Bill's calm demeanor. I asked Austin even more questions as he performs the work. Excellent answers from all. I feel you have a very solid team here. They found a tie rod issue on my truck. They priced it, got the parts and had me safely transporting my family within a few hours. Any group that cares enough not to let me put any of my loved ones in danger is a very special group indeed. I have been telling my other family members about the great experience I had with your Team in Urbandale. You have made yourself another customer for life in me and I hope to bring many more to your store.
Business Owner replied on Dec 3, 2017:
Thanks for the great comments and thorough review, Michael. We are grateful to have earned your business and look forward to assisting you next time. Thanks again!
Jeff Schwab, Owner
Nov 29, 2017
New tires ... new brakes ... new shocks and struts. Love you guys but hope not to see you for a while.:)
Business Owner replied on Nov 29, 2017:
Thanks for the great feedback! We hope that you have a great day!
Jeff Schwab, Owner
Nov 14, 2017
Thanks for getting my tire fixed and oil changed!
Business Owner replied on Nov 17, 2017:
We are so happy that everything was completed to your satisfaction, Tammy! We look forward to seeing you soon!
Jeff Schwab, Owner
Nov 13, 2017
Went above & beyond for me to get the maintenance that was needed for my vehicle done
Business Owner replied on Nov 15, 2017:
Thanks for the great feedback! We look forward to seeing you soon!
Jeff Schwab, Owner