BIG O TIRES STORE

Store Address
731 N 5th Ave
Pocatello, ID 83201

Write A Review

4.8 /5
67 reviews

Give Us a Call
(208) 232-3764

Email us
store012987@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed

Make this my store

Sign up & Save

Receive special offers, product information and coupons from Big O Tires.

Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

Check out our
Current
Deals

Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Nov 9, 2018
real good
Oct 26, 2018
Service was great
Business Owner replied on Oct 29, 2018:
Thanks, Gene, for taking the time to share your thoughts! Hope to see you again soon!
Marc Wride, Owner
Oct 22, 2018
They are aways awesome, quick and polite.
Business Owner replied on Oct 24, 2018:
Thanks for the great feedback, Debbie! We're pleased to see that we have been able to provide a consistently excellent experience for you. We look forward to seeing you again soon!
Marc Wride, Owner
Oct 11, 2018
I did all my business from remote location but we were treated with respect. I would hope for more of a financial break in the future since we are a small nonprofit.
Business Owner replied on Oct 12, 2018:
Thanks, Beth, for taking the time to share your thoughts! We look forward to working with you again!
Marc Wride, Owner
Oct 8, 2018
Good experience, will be back
Business Owner replied on Oct 10, 2018:
Thanks, Jennifer, for taking the time to share your thoughts! We look forward to seeing you soon!
Marc Wride, Owner
Sep 21, 2018
Tires i ordered were in in less than 24 hrs. Service was quick. Front desk worker seemed very knowledgable and was very willing to help me out with an issue I had with another tire company.
Business Owner replied on Sep 21, 2018:
Erika, thanks for sharing all the details about your experience with us! We hope that you have a great day!
Marc Wride, Owner
Sep 4, 2018
Came in for an oil change, but forgot my discount coupon. They got my car right in and honored the coupon. Great experience.
Business Owner replied on Sep 5, 2018:
Kerry, this is great information to share with the team. We hope that you have a great day!
Marc Wride, Owner
Aug 27, 2018
I have been going to Big O for at least 30 yrs … but when I was in time before to have air checked... 2 of my caps were not put back on.. I told service desk if they could replace them, he found one... Doesn't tire stores have extra caps... One of my center rims was lost... was told it wears out and could fall off instead of being tightened.. So when I am ready for new tires I will be debating to go else where.. Thank you
Business Owner replied on Aug 28, 2018:
Sandy, we really appreciate your feedback. We regret to hear your recent visit was not up to our usual standards, and will take this as an opportunity to improve. We value your business and hope to see you soon!
Marc Wride, Owner
Jun 20, 2018
On a prior visit, the oil change & tire rotation took almost 2.5 hours which you addressed with me already. I went to the model of doing rotations & oil changes at the same time for efficiency. Obviously waiting 2.5 hours was not efficient. During the last visit I just dropped it off for a half of day but that was also a hassle. I set up this latest appointment "hoping" that it could get done in a timely manner during my lunchtime. I was pleased to be in & out of BigO in 65 minutes. Thank you!!!
Business Owner replied on Jun 20, 2018:
Thanks, Cale, for taking the time to share your thoughts! We are happy we could get you back on the road in a timely manner. We look forward to seeing you soon!
Marc Wride, Owner
Jun 7, 2018
Excellent service. They saved the day. They changed my tire and had me back on the road in 15 minutes. Marc and his staff are great!
Business Owner replied on Jun 13, 2018:
Saundra, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Big O Tires. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Marc Wride, Owner
Jun 2, 2018
I called and they told me if I were to come in directly they could provide the service without wait. The car was a recent used car purchase with personal history. They balanced the tires as requested and performed an inspection on the vehicle at no extra cost. Having found an alignment problem they asked if I wanted to have a wheel alignment completed at the time. (They were not booked with customers) I agreed and within an hour the alignment was completed. I have been a long time customer of Big O and have always been treated fair and I have always found them trustworthy. Great Bunch of people.
Business Owner replied on Jun 11, 2018:
Gene, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Marc Wride, Owner
May 29, 2018
Tire rotation and tire repair for a screw. Was completed quickly and my daughter was able to get to work on time.
Business Owner replied on Jun 7, 2018:
Hi Kerry, thank you for taking the time to leave a review for us. We're happy we could get your daughter back on the road in time! We hope that you have a great day!
Marc Wride, Owner
May 25, 2018
Love going to big o we have always gone to big o for years. Great prices and awesome staff everytime.
Business Owner replied on Jun 3, 2018:
Thanks for the positive feedback! If you have any further questions, please give us a call. We're always happy to help!
Marc Wride, Owner
May 23, 2018
Above and beyond service.
Business Owner replied on May 25, 2018:
Stephanie, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Marc Wride, Owner
May 14, 2018
I was not greeted at my truck nor was I offered a free alignment check or credit card application. Other than that the crew did there thing and found the source of the noise under my driver's side front wheel. And it was fixed the next morning. And I believe that the cost was fair.
Business Owner replied on May 16, 2018:
Melanie, thanks for sharing all the details about your experience with us! We are glad to hear everything was completed to your satisfaction. We hope that you have a great day!
Marc Wride, Owner
May 1, 2018
I had a screw in my tire, got it fixed ... In and out within the hour
Business Owner replied on May 3, 2018:
Thanks for the great 4-star rating! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing.
Marc Wride, Owner
Apr 17, 2018
Very good with customers and very fast.
Business Owner replied on Apr 17, 2018:
Thanks for leaving us such a great review, Kathy! We are glad we could provide you with fast service. We hope that you have a great day!
Marc Wride, Owner
Apr 5, 2018
I was traveling from Utah to rigby, Idaho and I was pulling a car hauler trailer with a truck on it and on the way home a trailer tire lost it’s tread so I limped into Pocatello and stopped at Big O. They greeted me promptly found me a tire and got me all taken care of and back on the road in less than 20 minutes. Amazing service I would recommend to everyone!
Business Owner replied on Apr 9, 2018:
Thank you for the great feedback and recommendation, Eric! We're glad to hear that we were able to help out and get you back on the road safely. We hope that you have a wonderful day!
Marc Wride, Owner
Mar 9, 2018
Fast and friendly
Business Owner replied on Mar 9, 2018:
Hi, we are so pleased you enjoyed your visit to Big O Tires. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Marc Wride, Owner
Mar 5, 2018
Always friendly and helpful. Seem knowledgeable and honest. Thanks!
Business Owner replied on Mar 7, 2018:
Thanks, John! We always love to receive great feedback. We'll pass your comments on to the team!
Marc Wride, Owner
Dec 13, 2017
Just need to up the communication on wait times. It took all day for my vehicle.
Business Owner replied on Dec 13, 2017:
Kathy, thanks for sharing all the details about your experience with us! We hope that you have a great day!
Marc Wride, Owner
Oct 4, 2017
Had a nail in my tire. Staff got me right in and fixed the tire. I was in and out in no time.
Business Owner replied on Oct 9, 2017:
It is great that we got you in and out so quickly, Kerry. We look forward to seeing you soon!
Marc Wride, Owner
Sep 25, 2017
We purchased a new set of tires in August and we got a flat tire. We went back into Big O tires in pocatello and they gave us a new tire and we purchase a new one for are spare. Without any question the team at Big O jump into gear and replace both tires in a short amount of time. They we all very nice and quick to get us back on the road.
Business Owner replied on Oct 2, 2017:
We're glad to hear that we could get you back on the road in such a short amount of time! Please let us know if there is anything additional we can do!
Marc Wride, Owner
Aug 17, 2017
Eveyone is always very nice and professional!
Business Owner replied on Aug 18, 2017:
Thanks, Katina! Our team works hard to provide all our valued customers with the world class service that they deserve. We look forward to seeing you soon!
Marc Wride, Owner
Aug 4, 2017
I would just like to say, thank you very much for guiding me towards an excellent tire choice. I am very pleased with the service you provided especially not trying to sell me stuff I know I didn't need like other establishment. I look forward to my next fast and curtious tire service with you. Thanks again
Business Owner replied on Aug 5, 2017:
Thanks for leaving us such a great review, Landon! It means a lot to have earned your trust and business with us. We look forward to seeing you soon!
Marc Wride, Owner