BIG O TIRES STORE

Store Address
5707 W 86th St
Indianapolis, IN 46278

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4.9 /5
58 reviews

Give Us a Call
(317) 334-9999

Email us
store014083@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • Free Wi-Fi
  • Customer Pick-Up / Drop-Off Service Offered
  • Complimentary Beverages Available
  • Offers Overnight Key Drop
  • Full Diagnostic and Mechanical/Engine Repairs
  • Air Conditioning
  • Complete Suspension (Shocks/Struts/Springs) and Driveline repair
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Aug 31, 2018
Never been in and out of a tire shop so fast. And especially for an unexpected trip. Had my car in and the tire patched in prob 15 min. Manager was very friendly.
Business Owner replied on Sep 2, 2018:
Hello Justyn, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Dave Doyle, Owner
Aug 30, 2018
Love doing business with Big O! Super helpful and quick!
Business Owner replied on Aug 30, 2018:
Thanks for the great feedback, Tiffany! We look forward to seeing you soon!
Dave Doyle, Owner
Jul 26, 2018
Your Team at this location has been superb over the years and has not waivers. This most recent visit was the result of the battery warning light showing while my wife was on the way to work. The shop was very busy on this day but they checked with a multimeter and determined that the alternator was faulty. It just so happened that the alternator was still under warranty. My wife left the vehicle there and Cody ordered a new replacement and Jay installed it by the time my wife finished her day at work. You guys are great!!
Business Owner replied on Jul 26, 2018:
Dan, thanks for sharing all the details about your experience with us! We look forward to seeing you soon!
Dave Doyle, Owner
Jun 9, 2018
Dave, I did forget to mention to you that Cody did a terrific job of replacing and installing new struts on my truck. And I can't forget to acknowledge Derek for taking care of me. I must also state that Darryl will also be missed by me. Almost forgot to mention Brandon as he also has been great when servicing my vehicle. You have the best management team since Derek was given this site.
Business Owner replied on Jun 14, 2018:
Thank you again for taking the time to let us know how we did. We look forward to seeing you soon!
Dave Doyle, Owner
May 15, 2018
Derek and Darryl do a heck of a job.
Business Owner replied on May 19, 2018:
We always love to receive great feedback. We'll pass your comments on to Derek and Darryl! We look forward to seeing you soon!
Dave Doyle, Owner
May 14, 2018
love love love this place. been here twice and its been such a great experience!
Business Owner replied on May 16, 2018:
Thanks for leaving us such a great review, Mandy! We are glad we could provide you with a positive experience once again. Hope to see you soon!
Dave Doyle, Owner
May 2, 2018
They take good care of me and my car. 👍
Business Owner replied on May 3, 2018:
Lynn, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Big O Tires. Thank you, and we look forward to your next visit!
Dave Doyle, Owner
Apr 27, 2018
I have been going to this location for 7 years. I will say that the folks here are top notch and that they all treat me like family. As I am not a new customer they don't meet me at the door nor do they offer me the opportunity to obtain a Big One credit card. I have recommended this location to friends looking to great service and quality work. I can tell you that it is difficult to find a great service but it does take effort from both the customer and service provider to make the experience a long term commitment.
Business Owner replied on Apr 30, 2018:
Dan, thank you for taking the time to let us know about your experience. We truly appreciate your continued business over the years, and we're looking forward to your next visit!
Dave Doyle, Owner
Apr 14, 2018
K was assisted by Dres a d be was very sensitive to my needs. I also stopped Also stopped at the Lebanon store and they helped me to find the Indy store .any thanks to all.
Apr 13, 2018
All of the workers were very kind, I did have a long wait but it’s a very busy time of year for places like this and there’s only so many cars you are able to fix at one time. I did wish that I would have been given more information about the whole process it just seemed very vague, as to what exactly I was paying for.
Apr 10, 2018
Got a true changed. It was a good experience
Business Owner replied on Apr 12, 2018:
Thanks for the great 4-star rating! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing.
Dave Doyle, Owner
Apr 9, 2018
This place was so awesome! Will be back for sure!!
Business Owner replied on Apr 10, 2018:
Thanks for leaving us such a great review, Mandy! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Dave Doyle, Owner
Apr 4, 2018
In what was a horrible end to my work day, blowing out a tire on 465, the team here did a fantastic job of getting me back in my car quickly so I could get home. They did a great job of providing me options for my situation and allowing me to make the decision with no sense of pressure to make the more expensive choice. I really appreciate that. I hope I don't find myself in here again this season, but if I do I know they'll do their best to get me back on the road quickly.
Feb 20, 2018
Derek went above and beyond in customer service! I was stranded miles from home with a very flat tire. (destroyed actually). Nobody to help me to even get it to their shop. He and his manager Ryan, made it happen. I couldn't be more greatful !!
Business Owner replied on Feb 22, 2018:
That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Hope to see you soon!
Dave Doyle, Owner
Jan 26, 2018
The day before I brought my truck in something occurred that created an unusual noise. Of course I was thinking the worst as the truck is getting over 260,000 miles. Derek got in and listened to the noise and determined it was the heat shield above the catalytic converter. He verified this when the truck was on the lift. Amazing!!
Business Owner replied on Jan 28, 2018:
Dan, thanks for sharing all the details about your experience with us! Hope to see you soon!
Dave Doyle, Owner
Dec 11, 2017
Big O has always been very good and I have been satisfied with the service of my vehicles.
Business Owner replied on Dec 11, 2017:
Thanks for the great comments! What can we do to take your four stars to five? We hope that you have a great day!
Dave Doyle, Owner
Nov 7, 2017
The most honest , nice people that do excellent work for a reasonable price.Very happy with our experience each time we visit the store.
Business Owner replied on Nov 8, 2017:
Thanks for the great feedback! We look forward to seeing you soon!
Dave Doyle, Owner
Oct 13, 2017
This facility has been servicing my vehicle since 2009 and through several Managements. I will say that this current management has been the best. Derek, Darrell and Tim have been terrific and know me pretty well. I don't think I get special treatment but the guys do realize that we have one vehicle and they work with me to make the fixes promptly. This most recent job was no exception. Tim determined that the alternator was failing the events over the next few hours was pretty crazy. After driving back home to wait for a couple of hours to drive back after the new alternator arrived, the alternator failed and it died on the highway. I had the vehicle towed to Big O. Derek had vehicles in all of the bays and due to the company policy but realizing I (we) needed a vehicle he asked one of the employees, Brandon, to change the alternator in my vehicle while it was raining and out in the parking lot. Pretty frickin' Cool. I would like to know that you tell your employees when they go above and beyond and that they are recognized for promoting your good name. Thank You.
Business Owner replied on Oct 16, 2017:
Thanks for leaving this wonderful feedback about our staff and service, Dan! This is great information to share with the team! We look forward to seeing you on your next visit! Take care!
Dave Doyle, Owner
Oct 12, 2017
Great job! I will be coming back
Business Owner replied on Oct 15, 2017:
Thanks for leaving us such a great review, Dana! We're happy to hear that our team has earned your trust in our business. We look forward to seeing you soon!
Dave Doyle, Owner
Oct 9, 2017
Great experience
Business Owner replied on Oct 12, 2017:
Thanks, Alicia! Hope to see you soon!
Dave Doyle, Owner
Jul 27, 2017
I have been going to Big O service locations for more than 25 years in Southern California and in Indianapolis for the past eight years. I have witnessed a lot of changes to the Indianapolis location and I am very happy to say that the past few years have seen the best of those changes. I have been very satisfied with the management and with the skill levels and honesty of the folks there. I am speaking specifically in reference to Derek, Darrell and Tim. These guys take care of you and I reckon that because of the the work that I have had them perform on both if my vehicles we have become more than just a service and customer opportunity. Derek knows his stuff and will not hesitate to get out and get his hands dirty and that is a huge plus in my book. These guys have treated me right for years and I do recommend their services and not just for tires. You have a great team here.
Business Owner replied on Jul 27, 2017:
Dan, this is great information to share with the team. We hope that you have a great day!
Dave Doyle, Owner
Jun 9, 2017
This team is great. They always keep my car rolling.
Business Owner replied on Jun 9, 2017:
Thanks, Gary! Hope to see you soon!
Dave Doyle, Owner
Apr 27, 2017
Great service.
Business Owner replied on Apr 27, 2017:
Thanks, Patrick, for taking the time to share your thoughts! Thanks again!
Big O Tires - Indianapolis, IN
Apr 24, 2017
The best experience I have had getting my vehicle repaired. These guys are knowledgeable and the price was fair.I wouldn't take my vehicles anywhere else.
Business Owner replied on Apr 24, 2017:
Thanks for the great feedback! Hope to see you soon!
Big O Tires - Indianapolis, IN
Apr 19, 2017
My son's car had a non-repairable sidewall tire puncture on Easter evening on his way back to College, nothing to do at 5pm on a holiday so we pulled up to the shop at 7:15 on Monday morning and were first in line. The store opened right on time, the manager understood the situation, offered the most cost effective tire option for a broke college kid, and had the tire installed before 8:00 am. Great customer service, fast, friendly, professional. We will definitely come back to this Big-O-Tires store.
Business Owner replied on Apr 19, 2017:
Thanks for the great feedback!
Big O Tires - Indianapolis, IN