BIG O TIRES STORE

Store Address
5707 W 86th St
Indianapolis, IN 46278

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4.9 /5
69 reviews

Give Us a Call
(317) 334-9999

Email us
store014083@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • Free Wi-Fi
  • Customer Pick-Up / Drop-Off Service Offered
  • Complimentary Beverages Available
  • Offers Overnight Key Drop
  • Full Diagnostic and Mechanical/Engine Repairs
  • Air Conditioning
  • Complete Suspension (Shocks/Struts/Springs) and Driveline repair
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Jan 18, 2019
Derek and Cody are great. I just need to get some time with Derek that I can put in place set pricing since I am a dealer. It's not Derek's fault. That guy works very hard for a Manager. As a matter of fact, he seems to always be working on vehicles too. I am not thrilled about paying a "Shop Supply" charge. I don't have that at Firestone. Just want to get some fixed pricing in place so that I bring all of my business to Big O since they are so close. You somehow need to clone Derek.
Jan 14, 2019
I’ve always had great service at this location. Thanks for taking great care of your customers!
Business Owner replied on Jan 16, 2019:
Thanks for leaving us such a great review, James! We're so pleased to hear you have had such a wonderful experience with our team. We hope you to see you again soon!
Dave Doyle, Owner
Jan 11, 2019
This has become my go-to place for my auto needs.
Business Owner replied on Jan 11, 2019:
Thanks for leaving us such a great review, Nathan! We are always more than happy to assist you if anything else comes up. Take care! We look forward to seeing you soon!
Dave Doyle, Owner
Dec 31, 2018
Always helpful and fast and many times the service is free. I would have paid for the expertise.
Business Owner replied on Jan 3, 2019:
Thanks for leaving us such a great review, Cleveland! We are always more than happy to assist you if anything else comes up. Take care!
Dave Doyle, Owner
Dec 6, 2018
Always happy with the service
Business Owner replied on Dec 10, 2018:
Sandra, your satisfaction is our top priority. We look forward to your next visit! Take care!
Dave Doyle, Owner
Nov 9, 2018
Kind and knowledgeable. Went above and beyond when explaining the front end problem.
Business Owner replied on Nov 12, 2018:
Hello Ruthie, we're so glad that we were able to go above and beyond your expectations! If you have any questions, please give us a call. We're always happy to help! Hope to see you soon!
Dave Doyle, Owner
Nov 1, 2018
This is my favorite place to take my car! Impressive service and prices every single time. The big o credit card really took a lot of stress out of my life and I always know they do it right at 86th and Zionsville in Indianapolis IN =]
Business Owner replied on Nov 5, 2018:
Oden, this is great information to share with the team. We look forward to seeing you soon!
Dave Doyle, Owner
Oct 18, 2018
Very friendly, professional service with good prices.
Business Owner replied on Oct 21, 2018:
Thanks, Kathleen, for taking the time to share your thoughts! We hope that you have a great day!
Dave Doyle, Owner
Sep 29, 2018
Most friendliest place I have ever been to have my car worked on
Business Owner replied on Oct 4, 2018:
Regina, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!
Dave Doyle, Owner
Sep 26, 2018
The manager Derek is always amazing. Great customer service and great response time.
Business Owner replied on Sep 26, 2018:
We always love to receive great feedback. We'll pass your comments on to Derek! We hope that you have a great day!
Dave Doyle, Owner
Sep 23, 2018
As always the guys (Derek, Chris and Brandon) have treated me with excellent service. Thank You!
Business Owner replied on Sep 23, 2018:
Thanks, Dan, for taking the time to share your thoughts! We hope that you have a great day!
Dave Doyle, Owner
Aug 31, 2018
Never been in and out of a tire shop so fast. And especially for an unexpected trip. Had my car in and the tire patched in prob 15 min. Manager was very friendly.
Business Owner replied on Sep 2, 2018:
Hello Justyn, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Dave Doyle, Owner
Aug 30, 2018
Love doing business with Big O! Super helpful and quick!
Business Owner replied on Aug 30, 2018:
Thanks for the great feedback, Tiffany! We look forward to seeing you soon!
Dave Doyle, Owner
Jul 26, 2018
Your Team at this location has been superb over the years and has not waivers. This most recent visit was the result of the battery warning light showing while my wife was on the way to work. The shop was very busy on this day but they checked with a multimeter and determined that the alternator was faulty. It just so happened that the alternator was still under warranty. My wife left the vehicle there and Cody ordered a new replacement and Jay installed it by the time my wife finished her day at work. You guys are great!!
Business Owner replied on Jul 26, 2018:
Dan, thanks for sharing all the details about your experience with us! We look forward to seeing you soon!
Dave Doyle, Owner
Jun 9, 2018
Dave, I did forget to mention to you that Cody did a terrific job of replacing and installing new struts on my truck. And I can't forget to acknowledge Derek for taking care of me. I must also state that Darryl will also be missed by me. Almost forgot to mention Brandon as he also has been great when servicing my vehicle. You have the best management team since Derek was given this site.
Business Owner replied on Jun 14, 2018:
Thank you again for taking the time to let us know how we did. We look forward to seeing you soon!
Dave Doyle, Owner
May 15, 2018
Derek and Darryl do a heck of a job.
Business Owner replied on May 19, 2018:
We always love to receive great feedback. We'll pass your comments on to Derek and Darryl! We look forward to seeing you soon!
Dave Doyle, Owner
May 14, 2018
love love love this place. been here twice and its been such a great experience!
Business Owner replied on May 16, 2018:
Thanks for leaving us such a great review, Mandy! We are glad we could provide you with a positive experience once again. Hope to see you soon!
Dave Doyle, Owner
May 2, 2018
They take good care of me and my car. 👍
Business Owner replied on May 3, 2018:
Lynn, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Big O Tires. Thank you, and we look forward to your next visit!
Dave Doyle, Owner
Apr 27, 2018
I have been going to this location for 7 years. I will say that the folks here are top notch and that they all treat me like family. As I am not a new customer they don't meet me at the door nor do they offer me the opportunity to obtain a Big One credit card. I have recommended this location to friends looking to great service and quality work. I can tell you that it is difficult to find a great service but it does take effort from both the customer and service provider to make the experience a long term commitment.
Business Owner replied on Apr 30, 2018:
Dan, thank you for taking the time to let us know about your experience. We truly appreciate your continued business over the years, and we're looking forward to your next visit!
Dave Doyle, Owner
Apr 14, 2018
K was assisted by Dres a d be was very sensitive to my needs. I also stopped Also stopped at the Lebanon store and they helped me to find the Indy store .any thanks to all.
Apr 13, 2018
All of the workers were very kind, I did have a long wait but it’s a very busy time of year for places like this and there’s only so many cars you are able to fix at one time. I did wish that I would have been given more information about the whole process it just seemed very vague, as to what exactly I was paying for.
Apr 10, 2018
Got a true changed. It was a good experience
Business Owner replied on Apr 12, 2018:
Thanks for the great 4-star rating! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing.
Dave Doyle, Owner
Apr 9, 2018
This place was so awesome! Will be back for sure!!
Business Owner replied on Apr 10, 2018:
Thanks for leaving us such a great review, Mandy! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Dave Doyle, Owner
Apr 4, 2018
In what was a horrible end to my work day, blowing out a tire on 465, the team here did a fantastic job of getting me back in my car quickly so I could get home. They did a great job of providing me options for my situation and allowing me to make the decision with no sense of pressure to make the more expensive choice. I really appreciate that. I hope I don't find myself in here again this season, but if I do I know they'll do their best to get me back on the road quickly.
Feb 20, 2018
Derek went above and beyond in customer service! I was stranded miles from home with a very flat tire. (destroyed actually). Nobody to help me to even get it to their shop. He and his manager Ryan, made it happen. I couldn't be more greatful !!
Business Owner replied on Feb 22, 2018:
That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Hope to see you soon!
Dave Doyle, Owner