BIG O TIRES STORE

Store Address
2245 State St
New Albany, IN 47150

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4.9 /5
307 reviews

Give Us a Call
(812) 949-0736

Email us
store014024@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free Rotation & Re-balance With Tire Purchases
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Mar 22, 2017
We've been Big O customers for many years now. The staff is excellent, the products are high quality and the State Street location is extremely convenient for us. We wouldn't think of going anywhere else.
Business Owner replied on Mar 22, 2017:
Thanks, Jesse, for reaching out to us. Your opinion really matters to us and we appreciate you taking the time to share your thoughts! I look forward to seeing you soon! Bill & Tom Walker, Owners (812) 949-0736
Mar 22, 2017
Great service
Business Owner replied on Mar 22, 2017:
Thanks for the great feedback! We hope that you have a great day! Bill & Tom Walker, Owners (812) 949-0736
Mar 21, 2017
This Big O location is the best in the area. They treat you like family. That is the ultimate customer service. They are on par with Disney, Nordstrom and all of the other top businesses that pride themselves on customer service.
Business Owner replied on Mar 21, 2017:
Thanks for the feedback, Heath. We strive to provide excellent service to our customers at Big O Tires - New Albany, IN and definitely appreciate your kind words. We hope that you have a great day! Bill & Tom Walker, Owners (812) 949-0736
Mar 20, 2017
Great and fast service!
Business Owner replied on Mar 20, 2017:
Thanks for the feedback, Melissa. We strive to provide excellent service to our customers at Big O Tires - New Albany, IN and definitely appreciate your kind words. I look forward to seeing you soon! Bill & Tom Walker, Owners (812) 949-0736
Mar 20, 2017
I am a long time customer of Big O Tires on State Street. Tom and the entire staff are ALWAYS Professional, polite, knowledgeable and fast. Ladies if you are looking for a shop that will treat you with respect and not sell you anything you don't need this is it! I never go anywhere else.
Business Owner replied on Mar 20, 2017:
Thanks for the great feedback! We hope that you have a great day! Bill & Tom Walker, Owners (812) 949-0736
Mar 20, 2017
Absolutely will not take my car any where else. Tom and his crew are amazing and so friendly. They go out of their way to take care of my entire family. I recommend Big O to everyone.
Business Owner replied on Mar 20, 2017:
Thanks for the feedback, Dee. We strive to provide excellent service to our customers at Big O Tires - New Albany, IN and definitely appreciate your kind words. I look forward to seeing you soon! Bill & Tom Walker, Owners (812) 949-0736
Mar 20, 2017
I have been going to Big O on State St. for nearly 30 years . I have never had a complaint about the work or prices.
Business Owner replied on Mar 20, 2017:
We always love to receive great feedback, Charlie. I'll pass your comments onto the team! I look forward to seeing you soon! Bill & Tom Walker, Owners (812) 949-0736
Mar 20, 2017
Very happy with service, just a little pricey for an oil change .
Business Owner replied on Mar 20, 2017:
Thanks, Leroy, for reaching out to us. Your opinion really matters to us and we appreciate you taking the time to share your thoughts! We hope that you have a great day! Bill & Tom Walker, Owners (812) 949-0736
Mar 19, 2017
I made an appointment on line and also got a quote on line for a set of tires. The service was quick and everyone was professional and friendly and the price was that of the on line quote.
Business Owner replied on Mar 19, 2017:
Thanks for the feedback, Cynthia. We strive to provide excellent service to our customers at Big O Tires - New Albany, IN and definitely appreciate your kind words. Thanks again!
Mar 16, 2017
Tom was very helpful. When I told him my son got off work at 3:00, he called and said the truck was ready to be picked up. When we got there, they waited on us right away and we were out the door in no time. It was very much appreciated.
Business Owner replied on Mar 16, 2017:
Thanks for leaving us such a great review, Debbie! We hope that you have a great day! Bill & Tom Walker, Owners (812) 949-0736
Mar 16, 2017
Had a great experience the team was helpful and courteous. I will definitely be back for further maintenance on my Sorento
Business Owner replied on Mar 16, 2017:
Thanks for the feedback, Michael. We strive to provide excellent service to our customers at Big O Tires - New Albany, IN and definitely appreciate your kind words. We hope that you have a great day! Bill & Tom Walker, Owners (812) 949-0736
Mar 15, 2017
BROUGHT MY TRENCHER TIRE IN AND THEY REPAIRED THE FLAT, SERVICE IS CONSISTENTLY PROMPT AND DONE RIGHT.
Business Owner replied on Mar 15, 2017:
Thanks for the kind words! You really made our day. We hope that you have a great day! Bill & Tom Walker, Owners (812) 949-0736
Mar 14, 2017
I had a tire pressure problem which was repaired properly, quickly and received excellent attention from the employees. Couldn't ask for anything more!!
Business Owner replied on Mar 15, 2017:
Thanks for the kind words! You really made our day. Thanks again! Bill & Tom Walker, Owners (812) 949-0736
Mar 14, 2017
These guys always have the customer in mind.
Business Owner replied on Mar 15, 2017:
Thanks, Chuck, for reaching out to us. Your opinion really matters to us and we appreciate you taking the time to share your thoughts! We hope that you have a great day! Bill & Tom Walker, Owners (812) 949-0736
Mar 14, 2017
Always a pleasant visit
Business Owner replied on Mar 14, 2017:
Jeff, thanks for the great feedback! We hope that you have a great day! Bill & Tom Walker, Owners (812) 949-0736
Mar 13, 2017
I have consistently had excellent service. I continue to come back because of the service that I receive.
Business Owner replied on Mar 13, 2017:
Thanks for leaving us such a great review, Mary! We hope that you have a great day! Bill & Tom Walker, Owners (812) 949-0736
Mar 13, 2017
BigO is always my place for all of my auto needs!
Business Owner replied on Mar 13, 2017:
Thanks for leaving us such a great review, Tom! I look forward to seeing you soon! Bill & Tom Walker, Owners (812) 949-0736
Mar 13, 2017
Oil change warning was not reset. Instead the Trip A was reset which unfortunately was important to me as this is a company car and that is how I track mileage for reporting purposes. Not a huge deal, but if you don't know how to reset, ask!
Business Owner replied on Mar 13, 2017:
This is great information to share with our teams. We appreciate you taking the time to share your thoughts with us. We hope that you have a great day! Bill & Tom Walker, Owners (812) 949-0736
Mar 13, 2017
I love all the guys at *my* Big O!!
Business Owner replied on Mar 13, 2017:
Thanks for leaving us such a great review, Dana! I look forward to seeing you soon! Bill & Tom Walker, Owners (812) 949-0736
Mar 13, 2017
Quick and easy
Business Owner replied on Mar 13, 2017:
Thanks for the great feedback! I look forward to seeing you soon! Bill & Tom Walker, Owners (812) 949-0736
Mar 12, 2017
Everything was good except for one point. I was quoted a per tire price based on my make and model of vehicle. 2003 Ford Explorer. The quote was like $62.00 per tire. During the installation, a gentleman approached me and said "Your vehicle actually calls for 17" tires, and not 16" tires. We had no choice but to make the substitution" now instead of $62 per tire it cost like $82 per tire. I totally understand, but that should have been offered to me before the install, not during. The total was around $100.00 more than I expected. Other than that, It was all good.
Business Owner replied on Mar 12, 2017:
Thanks, Mark, for reaching out to us. Your opinion really matters to us and we appreciate you taking the time to share your thoughts! We hope that you have a great day! Bill & Tom Walker, Owners (812) 949-0736
Mar 10, 2017
I have always got excellent service from Big O on State Street. Thanks
Business Owner replied on Mar 10, 2017:
Thanks for the great comments! We hope that you have a great day! Bill & Tom Walker, Owners (812) 949-0736
Mar 6, 2017
Had set of tires put on two vehicles. Service was great and fast!
Business Owner replied on Mar 6, 2017:
Thanks for leaving us such a great review, Robert! I look forward to seeing you soon! Bill & Tom Walker, Owners (812) 949-0736
Mar 2, 2017
I came in for a quote one afternoon. Had the quote and a scheduled appointment in minutes. When I came in for service Don King remembered my name and the details of my service request. Top notch service!
Business Owner replied on Mar 2, 2017:
Thanks for the great comments! We hope that you have a great day! Bill & Tom Walker, Owners (812) 949-0736
Mar 1, 2017
I made sure I got as much information as I could before going to Big O. I asked other New Albanians where they would go for tires. The majority said "Big O". The price quoted was exactly what the charge was! They also told me about the extended warranty on the tires.
Business Owner replied on Mar 1, 2017:
Thanks for leaving us such a great review, Cynthia! I look forward to seeing you soon! Bill & Tom Walker, Owners (812) 949-0736