BIG O TIRES STORE

Store Address
2245 State St
New Albany, IN 47150

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4.9 /5
529 reviews

Give Us a Call
(812) 949-0736

Email us
store014024@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed

Holiday Hours:
Labor Day 9/4 Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • Free Wi-Fi
  • Customer Pick-Up / Drop-Off Service Offered
  • Complimentary Beverages Available
  • Offers Overnight Key Drop
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Aug 17, 2017
Always been great service and the owners are always working on the floor showing they care about their business
Business Owner replied on Aug 18, 2017:
Thanks, George. We set a very high standard for ourselves here and we appreciate you taking the time to notice these efforts. Hope to see you soon!
Bill & Tom Walker, Owners
Aug 15, 2017
Excellent service and friendliness of employees.
Business Owner replied on Aug 16, 2017:
It's great to hear that our staff took such good care of you, Marita. Please don't hesitate to reach out if there's anything additional we can do for you. Hope to see you again!
Bill & Tom Walker, Owners
Aug 14, 2017
High quality service, very fair prices and friendly staff - wouldn't go any place other than Big O!
Business Owner replied on Aug 15, 2017:
Thanks for taking the time to write this great review, Stephen. Our staff works hard to provide top notch service across the board and we are so happy to hear that your experience reflected that. Hope to see you soon!
Bill & Tom Walker, Owners
Aug 14, 2017
Don was very nice n helpful!!!
This was my first visit n I will be coming back !! Thank you Don for taking the time to help us out !!
Business Owner replied on Aug 15, 2017:
Thanks for taking the time to let us know what a great job one of our employees did, Delphia. We will pass your great feedback on to Don. We look forward to seeing you soon!
Bill & Tom Walker, Owners
Aug 14, 2017
Don and tom are great representatives for your organization. I have been going to the State Street Big-O for years and years. Don has consistently provided outstanding knowledgeable service and coordinated with other service representatives when necessary.
Business Owner replied on Aug 15, 2017:
Thanks for leaving us such a great review, Clark! We are lucky to have Don and Tom here with us and we will let them know of your wonderful feedback. Thanks again!
Bill & Tom Walker, Owners
Aug 14, 2017
I'm almost always pressed for time and Big O is a big help! It's close, I can stop by without an appointment and they can usually fix my car problem quickly and inexpensively.
Excellent friendly and knowledgeable staff!
Business Owner replied on Aug 15, 2017:
We always love to receive great feedback. We'll pass your comments on to the team! We look forward to seeing you soon!
Bill & Tom Walker, Owners
Aug 14, 2017
A very professional group! I have used Big O for close to 30 years!
I recommend this Big O to family and friends!
Keep up the great work!
Business Owner replied on Aug 15, 2017:
Thanks for the great comments! Your recommendation means so much to us and we're so happy to have earned it. Hope to see you again!
Bill & Tom Walker, Owners
Aug 11, 2017
It was a great visit except that I'm going have to go back for a second time. The technician put one of my new tires on backwards. So I have three tires with one pattern facing out and the forth tires has a different pattern showing. I'm going have to waste time that I don't have to go back and have the one tire spun around.
Business Owner replied on Aug 12, 2017:
Tommy, thanks for sharing all the details about your experience with us. We are always looking for ways to improve so we appreciate the feedback. We hope that you have a great day.
Bill & Tom Walker, Owners
Aug 10, 2017
everything was good I will come back
Business Owner replied on Aug 11, 2017:
We're happy to hear that everything was completed to your satisfaction, Nick. We look forward to seeing you again!
Bill & Tom Walker, Owners
Aug 10, 2017
I don't think most people like going to get tires, it's just something you have to do. However, the people there are nice and always make your experience a good one. I really do feel like they're doing me right, not pushing me into a bigger purchase than what I need to. I truly appreciate what they do for me, and my family of five. That's why it's the only place I've went for tires for 9 years, and I tell anyone, who needs tires, that they will treat them right.
Business Owner replied on Aug 11, 2017:
Thanks, Roger. Your review ensures our staff that they are living up to the high standards that we have set for ourselves here. We truly appreciate your 9 years of continued business with us and we look forward to working with you again. We hope that you have a great day!
Bill & Tom Walker, Owners
Aug 10, 2017
Tom, Don and Tim (mechanic) had all of the product knowledge to handle the repairs to my 1969 Mustang. We originally were there to add new tires to the car but when it came to doing the alignment they found were an incorrect part was used on the tie rod. They not only had the knowledge to spot this issue but to offer their experience on how to correct it and make it a much safer ride for me and the family to enjoy the car. As we know older cars are not a cut and dry diagnoses and they had the expertise to see the problem and offer a solution. You don't get that at other tire centers!

Great Job and Great people. Thanks NA Big O.
Business Owner replied on Aug 11, 2017:
Thanks for leaving us such a great review, Jeremy! We are lucky to have this group of guys here with us and we will let them know of your fantastic feedback. Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again!
Bill & Tom Walker, Owners
Aug 10, 2017
Always courteous, and ready to meet my needs.
Business Owner replied on Aug 11, 2017:
Our staff is always eager to go above and beyond for our valued customers. Please let us know if there is anything else we can do for you; we are more than happy to help! Hope to see you again!
Bill & Tom Walker, Owners
Aug 8, 2017
All personnel were professional and nice. My vehicle was ready in a good amount of time.
Business Owner replied on Aug 9, 2017:
Thanks, Connie! Our staff works hard to provide all of our valued customers with the top notch service that they deserve. We hope that you have a great day!
Bill & Tom Walker, Owners
Aug 8, 2017
I would like to give a shout-out to Jason Baird, I believe his name is. Jason has helped me multiple times now, both in trouble-shooting a problem accurately and giving top-notch service. He has earned my trust and respect as a quality mechanic.
Business Owner replied on Aug 8, 2017:
Karen, thanks for sharing all the details about your experience with us! We are so happy to hear Jason took such great care of you on your visit. We hope you choose us again for your next service. Have a great day!
Bill & Tom Walker, Owners
Aug 8, 2017
There are 2 other Big O stores closer to my house but I drive to this one because of the customer service, knowledge of employees and speed of service.
Business Owner replied on Aug 8, 2017:
Thanks, Kirk! It's great to hear that our staff takes such good care of you. We look forward to seeing you soon!
Bill & Tom Walker, Owners
Aug 7, 2017
Another good experience at New Albany Big O on State Street. I feel confident taking my care here.
Business Owner replied on Aug 8, 2017:
Thanks, Debbie! It means a lot to have earned your trust and business with us. We hope that you have a great day!
Bill & Tom Walker, Owners
Aug 6, 2017
Big Don assisted me over the phone then in person in the store. I received fantastic service both over the phone and in person. Don was friendly, welcoming, and professional. I am a quality assurance manager for a living so I am always evaluating and Don did an absolutely fantastic job with me as well as with each customer I observed. Overall, all employees were friendly, welcoming and professional to all customers.
Business Owner replied on Aug 7, 2017:
Kat, thanks for sharing all the details about your experience with Don! Hope to see you soon!
Bill & Tom Walker, Owners
Aug 5, 2017
Great service with friendly helpful employees.
Business Owner replied on Aug 6, 2017:
Thanks, Lewie! We hope that you have a great day!
Bill & Tom Walker, Owners
Aug 4, 2017
Staff treated me well and service was prompt.
Business Owner replied on Aug 5, 2017:
Thanks, Thom! We truly appreciate your business with us and we look forward to working with you again. We hope that you have a great day!
Bill & Tom Walker, Owners
Aug 4, 2017
If you want a reliable and honest place to purchase automobile tires or service, here is the place to go. We have been going to Big O since 1983 or 34 years. That says a lot
Business Owner replied on Aug 4, 2017:
Thanks for leaving us such a great review, Roger! We truly appreciate your decades of continued business with us and we look forward to working with you again. We hope that you have a great day!
Bill & Tom Walker, Owners
Aug 4, 2017
I have been going to Big O for years and everyone is very knowledgeable and goes the extra mile for the perfect customer experience. I don't mind spending the money when I know the job will be done right. Thanks.
Business Owner replied on Aug 4, 2017:
Thanks for leaving us such a great review, Sam! If you have any further questions, please don't hesitate to reach out! Hope to see you soon!
Bill & Tom Walker, Owners
Aug 3, 2017
I have been a customer of this Big O for many years and cars. The staff have always been friendly and professional. I have always been able to trust their recommendations and I am completely comfortable with my wife taking our cars for service. We have worked with Tom, Don, Jason, Al, Don K., and others. This is a great team and I'm glad they are in our community.
Business Owner replied on Aug 3, 2017:
Thanks, Bob! We look forward to seeing you soon!
Bill & Tom Walker, Owners
Aug 3, 2017
They were able to figure out what was wrong with my car and fix it quickly. I was very pleased with the service all around.
Business Owner replied on Aug 3, 2017:
Thanks for the great comments! Your satisfaction is our top priority. We hope that you have a great day!
Bill & Tom Walker, Owners
Aug 2, 2017
Love the service and people. Everyone is very friendly and wait is always shorter than expected.
Business Owner replied on Aug 2, 2017:
We always love to receive great feedback. We'll pass your comments on to the team! Please let us know if there is anything else we can do for you; we are more than happy to help! Hope to see you again!
Bill & Tom Walker, Owners
Aug 1, 2017
I am always pleased with the service I get at Big O. They are always honest and kind
Business Owner replied on Aug 1, 2017:
Dawn, thank you for taking the time to let us know about your experience! We're happy to have earned your continued business. Hope to see you soon!
Bill & Tom Walker, Owners