BIG O TIRES STORE

Store Address
2245 State St
New Albany, IN 47150

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4.9 /5
452 reviews

Give Us a Call
(812) 949-0736

Email us
store014024@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed

Holiday Hours:
July 4th 7/4 Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • Free Wi-Fi
  • Customer Pick-Up / Drop-Off Service Offered
  • Complimentary Beverages Available
  • Offers Overnight Key Drop
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Jun 26, 2017
The Big O in New Albany is awesome! The place I buy all my tires.
Jun 26, 2017
My name is not Timothy! That is my ex's name and this car has never been associated with my ex so please make sure you have my name & not his associated with this email! My name is Cheryl Lea Wiseheart. Otherwise, the service was great at Bog O Tires!
Jun 26, 2017
Had a great experience. People were always upbeat and ready to help.
Jun 24, 2017
The store is run very efficiently. They explained the problem and had the car fixed and back to us quickly, which was amazing considering it was a busy Saturday.
Business Owner replied on Jun 25, 2017:
Thanks for leaving us such a great review, Scott! We hope that you have a great day!
Bill & Tom Walker, Owners
Jun 23, 2017
Happy with my service.
Business Owner replied on Jun 25, 2017:
Thanks, Sean! We hope that you have a great day!
Bill & Tom Walker, Owners
Jun 23, 2017
Big-O does great work in a reasonable amount of time. The service man who answered my follow up question did so with expertise and patience.
Business Owner replied on Jun 24, 2017:
Thanks for the great comments! Hope to see you soon!
Bill & Tom Walker, Owners
Jun 19, 2017
Didn't shut that hood all the way. Other then that, it was great like always.
Business Owner replied on Jun 20, 2017:
Thanks for the great feedback! Please reach out to us if there is more that we can do for you! Take care!
Big O Tires - New Albany, IN
Jun 19, 2017
My husband & I both take our cars to Big O and we have confidence in the work THEY do on our cars. The staff is always polite and thanks us for choosing to have our cars serviced & repairs done with them. We appreciate their superior customer service!
Business Owner replied on Jun 19, 2017:
Thanks for the great comments! We hope that you have a great day!
Bill & Tom Walker, Owners
Jun 19, 2017
Excellent service and product. I had my daughter's car aligned, they suggested to me that her tires were not in good condition. They priced me 2 different sets of tires without me asking. I went with the better tire. They had me in and out in about an hour.
Business Owner replied on Jun 19, 2017:
Thanks for leaving us such a great review, Robbie! We hope that you have a great day!
Bill & Tom Walker, Owners
Jun 16, 2017
Been taking our cars for last 11 years, always please with service.
Business Owner replied on Jun 16, 2017:
Thanks for leaving us such a great review, Charles! We hope that you have a great day!
Bill & Tom Walker, Owners
Jun 15, 2017
We are always satisfied and have been a customer for many many yrs. we are so glad to receive coupons too.
Business Owner replied on Jun 15, 2017:
Mary, thank you for taking the time to let us know about your experience! Hope to see you soon!
Bill & Tom Walker, Owners
Jun 15, 2017
If you want to be treated right, go to this location. No matter what your car needs they will take care of it and they are honest. No shenanigans with this location.
Business Owner replied on Jun 15, 2017:
Thanks for the great feedback! We look forward to seeing you soon!
Bill & Tom Walker, Owners
Jun 15, 2017
Wonderful experience. Everyone was very friendly and extremely helpful!
Business Owner replied on Jun 15, 2017:
Thanks for the great feedback! Hope to see you soon!
Bill & Tom Walker, Owners
Jun 15, 2017
Employees are always very professional and friendly. They seem to enjoy what they are doing.
Business Owner replied on Jun 15, 2017:
Thanks, Jenny! Hope to see you soon!
Bill & Tom Walker, Owners
Jun 14, 2017
It's always good when I go to Big O State Street. Thanks!
Business Owner replied on Jun 15, 2017:
Thanks for the great feedback! It's experiences like yours that really keep us motivated! We look forward to seeing you soon!
Bill & Tom Walker, Owners
Jun 13, 2017
Fast and convenient!
Business Owner replied on Jun 14, 2017:
Thanks for leaving us such a great review and for the five stars, Sarah! We look forward to seeing you soon!
Bill & Tom Walker, Owners
Jun 13, 2017
I went in for an oil change, filter and tire rotation. Although I ended up needing 2 tires, I got in and out in a short period of time.
Business Owner replied on Jun 14, 2017:
Thanks for the five stars, Mike! We look forward to seeing you soon!
Bill & Tom Walker, Owners
Jun 13, 2017
Great experience
Business Owner replied on Jun 14, 2017:
Thanks for the great feedback! We're happy to hear your experience with us was worthy of five stars! We look forward to seeing you soon!
Bill & Tom Walker, Owners
Jun 13, 2017
I highly recommend Big O on State Street. They know who I am and are very honest. I go here for all my car needs, not just tires.
Business Owner replied on Jun 14, 2017:
Thanks for leaving us such a great review, Belinda!we're happy to have earned yoru recommendation! We look forward to seeing you soon!
Big O Tires - New Albany, IN
Jun 12, 2017
I had a wonderful experience. Tom and the two Dons were very informative and helpful. I will definitely return for my car care needs. My only slight disappointment was when I asked a younger guy, a service rep, how much it would cost to do a rear wheel bearing. Something my mechanic in Indy had suggested I get done. He said he couldn't say what the cost was. I respect not knowing, but I asked him to make a ballpark guess - as a gauge to measure financial investment and when it could be done. He said he couldn't. That was it. He didn't ask someone, or even check to see if he could answer my question elsewhere. He just said he couldn't say. Period. I found that odd. Maybe it truly couldn't be said, but I would think good customer service might entail finding out to answer the question? Maybe that's expecting too much, I don't know.
Business Owner replied on Jun 12, 2017:
Thanks for the great comments! Hope to see you soon!
Bill & Tom Walker, Owners
Jun 12, 2017
had a short wait-time before talking to a service man - told him what the problem was and after looking at my car he told me what needed to be done, and got it fixed in a short time - I appreciate the service and knowledge of these guys :)
Business Owner replied on Jun 12, 2017:
Thanks for the great comments! Hope to see you soon!
Bill & Tom Walker, Owners
Jun 12, 2017
I have had new tires and a new battery installed recently in two different visits. Each visit has been a pleasure to work with the team at Big O New Albany. They are friendly, courteous and work quickly to get me by on the road. I even take the time to get my oil changed here because they make it a pleasant experience.
Business Owner replied on Jun 12, 2017:
Martin, thank you for taking the time to let us know about your experience! Hope to see you soon!
Bill & Tom Walker, Owners
Jun 12, 2017
Had trailer tired for my boat and they did everything well. I trust this particular store and it's staff more than most. I am very particular and don't have any issues with their work after years of going there.
Business Owner replied on Jun 12, 2017:
Thanks for leaving us such a great review, Tom! We look forward to seeing you soon!
Bill & Tom Walker, Owners
Jun 12, 2017
We have been going to the State Street store for many years. There are many places where you can buy the same tires but the store staff makes the State Street better than the other stores.
Business Owner replied on Jun 12, 2017:
Thanks for leaving us such a great review, Garry! We hope that you have a great day!
Bill & Tom Walker, Owners
Jun 12, 2017
I think the folks in Big O Tires are wonderful! As a woman I feel as though I have been taken advantage of in the past b/c I know little about cars. However this is not the case at Big O Tires! There have been a couple of times when I was having difficulty with a car and brought it in to the store. One particular example was corrosion on my battery. The guy was able to clean it off and the car ran like new. He charged me nothing! He could have charged me for a new battery but I have always felt like the guys in the store are very honest! That is extremely important to me! I have pulled up to have my tires aired up before and never feel as if I am a burden to them although I know they are taking time out of their busy day to do this for me. Even during my last visit I when I had the oil changed and the tires rotated I was told of a tire that had some worn tread. I was offered a free alignment check and the tires were misaligned. He could have told me to purchase tires but he didn't (told me I have another 20,000 on the tire). Again I have always felt that the guys in there were honest and very friendly! I am a repeat customer and will continue to be!
Business Owner replied on Jun 12, 2017:
Thanks for leaving us such a great review, Thearsa! We look forward to seeing you soon!
Bill & Tom Walker, Owners