BIG O TIRES STORE

Store Address
2245 State St
New Albany, IN 47150

Write A Review

4.9 /5
573 reviews

Give Us a Call
(812) 949-0736

Email us
store014024@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed

Make this my store

Sign up & Save

Receive special offers, product information and coupons from Big O Tires.

Stay Connected

Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • Free Wi-Fi
  • Customer Pick-Up / Drop-Off Service Offered
  • Complimentary Beverages Available
  • Offers Overnight Key Drop
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

Check out our
Current
Deals

Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Oct 21, 2017
I have a lot of confidence in Big O. I compared Big O's prices to the competition, and Big O was the lowest. They generally have fast service.
Business Owner replied on Oct 21, 2017:
Thank you so much for this great review and rating, Michael! It means a lot to have earned your trust and business. Hope to see you soon!
Bill & Tom Walker, Owners
Oct 18, 2017
Tom took care of us and was very knowledgeable about the issue with our vehicle. We will definitely be back.
Business Owner replied on Oct 19, 2017:
It is great to hear that Tom took such good care of you, Eric. We look forward to seeing you soon!
Bill & Tom Walker, Owners
Oct 18, 2017
Great experience every time I have my car serviced. Always given the full details on any maintenance or repair needed.
Business Owner replied on Oct 18, 2017:
Thanks for the fantastic review and rating, Janette! We look forward to seeing you soon!
Bill & Tom Walker, Owners
Oct 16, 2017
I got there around 520pm not knowing they closed at 600 But they took me in with a smile It meant a lot to me that they were there to meet my needs. Thanks to the team for doing a great Job! I just got my oil change and a tire rotation but I will be back for other services they offer
Business Owner replied on Oct 18, 2017:
Monica, thank you for taking the time to let us know about your experience! Hope to see you soon!
Bill & Tom Walker, Owners
Oct 15, 2017
Very pleasant experience
Business Owner replied on Oct 17, 2017:
Thanks, Julie, for taking the time to share your thoughts! It's wonderful to hear that you had this pleasant experience. We hope that you have a great day!
Bill & Tom Walker, Owners
Oct 13, 2017
Had an appointment, and they got me right in on time. Very informative on explaining what they did and everything. Will definitely be back!
Business Owner replied on Oct 17, 2017:
Jeffrey, thank you for taking the time to let us know about your experience! We're so thrilled to hear that our team left such an impression! We look forward to seeing you soon!
Bill & Tom Walker, Owners
Oct 13, 2017
I always enjoy doing business with this Big O store. It is easy to schedule an appointment for service. Walk in is also simple and easy. Prices are fair. If there is a need for a call back it is cared for quickly at no additional cost for original work. Friendly and helpful staff... Always gives a detailed explanation of work done verbally and in writing.
Business Owner replied on Oct 17, 2017:
Thanks for the great feedback! We strive for 100% customer satisfaction in every aspect of our service, and are happy to hear that you had such a positive experience. We look forward to seeing you soon!
Bill & Tom Walker, Owners
Oct 13, 2017
great folks to work with
Business Owner replied on Oct 17, 2017:
Roy, this is great information to share with the team. Reviews like yours keep us motivated and working hard for our valued guests. Hope to see you soon!
Bill & Tom Walker, Owners
Oct 13, 2017
Dropped my son's car off for brakes as I had received a quote from an earlier service. When contacted that the car was completed, the bill was less than I expected. Come to find out, it only needed front brakes at this time instead of front and rear. I was told that the car should get another 15-20,000 miles before rear brakes needed. I really appreciate the honesty and the fact that services aren't rendered that are not needed at the time. Thanks!
Business Owner replied on Oct 16, 2017:
We really appreciate your positive feedback, Vic! Please let us know if there is anything additional we can do for you!
Bill & Tom Walker, Owners
Oct 12, 2017
The last place I was going to get oil change always took almost two hours. My first time going to Big O, even with the parking lot full and people constantly calling, I was able to get out of there in less than an hour and a half even with getting my tires rotated. I have found a new home for oil changes.
Business Owner replied on Oct 14, 2017:
Thanks, Mark! We truly appreciate your business, and we're looking forward to your next visit!
Bill & Tom Walker, Owners
Oct 11, 2017
Bought 2 new tires but had to make an appt for the alignment
Business Owner replied on Oct 14, 2017:
Lynn, thank you for taking the time to let us know about your experience. We look forward to seeing you soon!
Bill & Tom Walker, Owners
Oct 11, 2017
Despite a busy day, I was able to receive high-quality service. I appreciate the staff being so friendly and not talking down to me while explaining things about my car. Quality car service with friendly staff!
Business Owner replied on Oct 13, 2017:
Thanks for sharing your experience, Olivia! Please let us know if there is anything else we can do for you; we are more than happy to help!
Bill & Tom Walker, Owners
Oct 11, 2017
Employees go out of their way to be helpful.
Business Owner replied on Oct 13, 2017:
Thanks! We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Bill & Tom Walker, Owners
Oct 9, 2017
AMAZING! AWESOME! Customer service. Don King was my contact person and Tom Walker has always treated me like I am the most valuable customer they have. I love the respect and friendly service I always get. Oh yeah, the maintenance on my car is exceptional too....LOL....I love these guys!🤗🤗🤗🤗🤗
Business Owner replied on Oct 13, 2017:
Thanks, Karen! We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Bill & Tom Walker, Owners
Oct 9, 2017
Each of the gentlemen I dealt with was professional and helpful. I had an idea as to what I was looking for and based on the website quote, a price in mind and they helped me save $150 by suggesting, and explaining the benefits of, Big O branded tires. The service was quick for both the tires and my oil change. When it was completed, they explained everything to me in easy to understand terms without talking "down" to me. They also suggested services and explained why I needed them. I know they were honest with me as I track my recommended services for my model and all were right on track with the mileage on the car. The only reason I knocked down quality of service is as I drove off I had to stop on the highway to latch my hood. It could have been a huge safety issue had it flown up while driving on I265. Thankfully I noticed it shaking and moving before that could happen.
Business Owner replied on Oct 12, 2017:
Julie, this is great information to share with the team. We hope that you have a great day!
Bill & Tom Walker, Owners
Oct 9, 2017
Tom walker is the reason why I use this store. He is the best. His knowledge and honesty and friendliness keep me coming back
Business Owner replied on Oct 12, 2017:
Thank you for taking the time to let us know about your experience! We hope that you have a great day!
Bill & Tom Walker, Owners
Oct 7, 2017
Don King is an excellent manager. I am the Congregational Care Pastor of a large church in New Albany, IN, and I send my widows to Don and Big O because I have trusted them for years. Jon Pearce
Business Owner replied on Oct 11, 2017:
Thanks for leaving us such a great review, Jon! We hope that you have a great day!
Bill & Tom Walker, Owners
Oct 6, 2017
Jason took care of us, he was very good, he was who I talked to at the being , from the Estimate, to the call the job is done, to He checked us out . Very through! I WAS IMPRESSED.!
Business Owner replied on Oct 11, 2017:
Thanks for the great comments! We hope that you have a great day!
Bill & Tom Walker, Owners
Oct 5, 2017
Need a bigger parking area.
Business Owner replied on Oct 10, 2017:
Thanks for sharing your thoughts, Jim. We appreciate your five star rating. Please let us know if you ever need anything!
Bill & Tom Walker, Owners
Oct 5, 2017
Don and Tom are great with the customers. I single them out because they are the one's that I have had provide service to me, so I am sure they are indicative of all the service representatives.
Business Owner replied on Oct 9, 2017:
Thanks for the great comments! We hope that you have a great day!
Bill & Tom Walker, Owners
Oct 4, 2017
Great service as usual..
Business Owner replied on Oct 9, 2017:
Thanks, Carl! We hope that you have a great day!
Bill & Tom Walker, Owners
Oct 4, 2017
I always trust taking my car to Big O for all my car's oil changes, tires and rotations, and other repairs & maintenance that is needed. They do a great job and in a timely matter!
Business Owner replied on Oct 9, 2017:
Thanks for the great comments! We hope that you have a great day!
Bill & Tom Walker, Owners
Oct 4, 2017
I have taken my car here several times for oil changes/service. The only thing I wish they would do different is either use a steering wheel cover or clean the steering wheel cover off after service. EVERY time I have my car serviced, I leave with a super greasy dirty steering wheel.
Business Owner replied on Oct 9, 2017:
Thanks for leaving us such a great review, Roxie! Hope to see you soon!
Bill & Tom Walker, Owners
Oct 4, 2017
A great bunch of people. Very helpful and friendly.
Business Owner replied on Oct 9, 2017:
Thanks for the great comments! We hope that you have a great day!
Bill & Tom Walker, Owners
Oct 4, 2017
Matt Dunbar was very professional and help ful and save me money since I am homeless,great people and will return in the future.
Business Owner replied on Oct 9, 2017:
Thanks for letting us know what a great job Matt has been doing, Shannon. We hope that you have a fantastic day!
Bill & Tom Walker, Owners