BIG O TIRES STORE

Store Address
2245 State St
New Albany, IN 47150

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4.9 /5
668 reviews

Give Us a Call
(812) 949-0736

Email us
store014024@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • Free Wi-Fi
  • Customer Pick-Up / Drop-Off Service Offered
  • Complimentary Beverages Available
  • Offers Overnight Key Drop
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Jan 19, 2018
We always have a good experience at our Big O. Always friendly and efficient.
Business Owner replied on Jan 19, 2018:
Jennifer, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Bill & Tom Walker, Owners
Jan 17, 2018
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Business Owner replied on Jan 17, 2018:
Thanks, Al, for the five stars! We appreciate you taking the time to leave us your rating!
Bill & Tom Walker, Owners
Jan 17, 2018
I like this store because I feel the staff is trustworthy.
Business Owner replied on Jan 17, 2018:
Brian, this is great information to share with the team. Hope to see you soon!
Bill & Tom Walker, Owners
Jan 17, 2018
I had a flat tire, and Big O Tires reapired it for free!! Their service was completed in a timely manner.
Business Owner replied on Jan 17, 2018:
Taylor, thank you for taking the time to share your thoughts! So great to hear we could provide awesome service! We hope that you have a great day!
Bill & Tom Walker, Owners
Jan 17, 2018
Best place to take your car. Honest and dependable. It can be busy but that is a good sign that they do good work!
Business Owner replied on Jan 17, 2018:
Steve, this is great information to share with the team. We look forward to seeing you soon!
Bill & Tom Walker, Owners
Jan 16, 2018
Big O has always treated us right. Have been a customer for some time and am extremely satisfied with all aspects of their service.
Business Owner replied on Jan 16, 2018:
Thanks for the great feedback! We hope that you have a great day!
Bill & Tom Walker, Owners
Jan 16, 2018
Been going to Big O for years. Nothing but the best service and cost.
Business Owner replied on Jan 16, 2018:
Fred, thank you so much for the awesome 5 star rating! So great to hear that you have been with us for many years! We look forward to seeing you soon!
Bill & Tom Walker, Owners
Jan 15, 2018
I was really please with the timely service I got I called before hand to see if they had the tires I needed and was told none in Stock but we be happy to go to warehouse and get them and have them ready when you get here big Don was excellent and friendly and willing to help thanks again do much
Business Owner replied on Jan 15, 2018:
Thanks for leaving us such a great review, Robert! We hope that you have a great day!
Bill & Tom Walker, Owners
Jan 15, 2018
Always pleased with their customer service
Business Owner replied on Jan 15, 2018:
Thanks, Marilyn! We hope that you have a great day!
Bill & Tom Walker, Owners
Jan 15, 2018
Everyone is always fantastic and graciously helps me with what I need.
Business Owner replied on Jan 15, 2018:
Thanks for leaving us such a great review, Melissa! We look forward to seeing you soon!
Bill & Tom Walker, Owners
Jan 15, 2018
BIG O’S saved the day!!!!!!!! Woke up to a flat tire and all air machines were not working (4 to be exact) finally went to tire discounters they refused to do the work they wanted to sell me tires instead well then I went to Walmart tire shop and got the same response last resort which should of been my first BIG O’S and they plugged the whole and charged me nothing and shook my hand and said “now u come back to us now that u have a tire place u can count on” I do appreciate all of ur hard work BIG O’s team members and thanks again for saving the day.
Business Owner replied on Jan 15, 2018:
Thanks for leaving us such a great review, Alfonso! We hope that you have a great day!
Bill & Tom Walker, Owners
Jan 14, 2018
I’ve only been coming to this location for this last year but I have been extremely impressed with the customer service I get. Every time I walk in this location is packed but they always get to me in less than 5 minutes! I bought tires from another big o three years ago and these guys have patched them, serviced them with no charge this last year. I live in Kentucky but drive over the bridge when I need something done because I don’t feel like a number here, I am treated like a neighbor. Well done big o team of State Street New Albany, above and beyond quality and service! I’ll be stoping by this month to buy some new tires from you all!
Business Owner replied on Jan 15, 2018:
Evan, thank you so much for choosing our shop as your first choice for service! We are so glad we could consistently provide you with great service. We look forward to seeing you soon!
Bill & Tom Walker, Owners
Jan 14, 2018
Little slow
Business Owner replied on Jan 15, 2018:
Thanks for the feedback, Lonnie! We regret to hear your service took a little longer than expected. We hope to make your next visit a five star experience. Thanks again!
Bill & Tom Walker, Owners
Jan 12, 2018
I had stopped n at another tire shop first. They did not have tires for my car on that day. My daughter said she had good luck with Big O on State Street. I was reluctant to stop but with a snowstorm on its way I really needed tires. I was very impressed with their knowledge and professionalism. They provided papers to back up what I was told. I was surprised that Big O done more mechanical jobs than just tires. As a woman and a senior citizen I would recommend Big O on State Street.
Business Owner replied on Jan 13, 2018:
Thank you for the great rating and recommendation, Rose! Please let us know if there is anything else we can do for you; we are more than happy to help!
Bill & Tom Walker, Owners
Jan 12, 2018
Wouldn't go anywhere else
Business Owner replied on Jan 12, 2018:
Britany, thank you for taking the time to let us know these comments! We look forward to seeing you soon!
Bill & Tom Walker, Owners
Jan 9, 2018
Excellent service!
Business Owner replied on Jan 9, 2018:
Thanks, Steven, for taking the time to share your thoughts! We hope that you have a great day!
Bill & Tom Walker, Owners
Jan 8, 2018
You guys are great! Keep it up and Thank You!
Business Owner replied on Jan 9, 2018:
Thanks, John! We always love to receive great feedback. We'll pass your comments on to the team! We look forward to seeing you soon!
Bill & Tom Walker, Owners
Jan 8, 2018
Matt Dunbar always exceeds my expectations every time I visit his store. Matt; thank you for saving me time and most of all, money. I drive almost 40 miles to his store just to get his service and attention to details that my vehicles need.
Business Owner replied on Jan 9, 2018:
Nahum, we're glad Matt has exceeded your service expectations during your visits to our store. We look forward to seeing you soon!
Bill & Tom Walker, Owners
Jan 8, 2018
I have been buying tires and other services at this store since they opened on State street.
Business Owner replied on Jan 8, 2018:
Ronald, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Bill & Tom Walker, Owners
Jan 6, 2018
Very accommodating for my need of a battery that day! Thanks for the excellent service!
Business Owner replied on Jan 6, 2018:
We are pleased to hear that we were able to help out and get you back on the road safely! We look forward to seeing you soon!
Bill & Tom Walker, Owners
Jan 5, 2018
Best service around
Business Owner replied on Jan 5, 2018:
Thanks for leaving us such a great review, Lori! It means a lot to us to be your first choice for service. We look forward to seeing you soon!
Bill & Tom Walker, Owners
Jan 5, 2018
Always consistent, always excellent customer service!
Business Owner replied on Jan 5, 2018:
Thanks, Kim! We truly appreciate your continued business, and we're looking forward to your next visit!
Bill & Tom Walker, Owners
Jan 5, 2018
I did not buy my tires from them but took them there to be mounted on my truck, get an alignment, and get my TPMS sensors checked. I went on Jan 2 so it was extremely busy, took close to 4 hrs. They were polite and courteous. The store closes at 6, and that's when they stopped taking customers, but when 6 came around there were close to 20 people still there getting repairs done. They worked late to get everyone taken care of. I left at almost 7. Overall happy with my experience, especially since they took good care of me and I didn't purchase my tires from them.
Business Owner replied on Jan 5, 2018:
We are pleased to hear that everything was completed to your satisfaction, Scott! We hope that you have a great day!
Bill & Tom Walker, Owners
Jan 5, 2018
Tom is an excellent manager, Matt and Patches alway greet me by my first name and are always very helpful.
Business Owner replied on Jan 5, 2018:
It is great to hear that Matt and Patches always take such good care of you, Andy! Hope to see you soon!
Bill & Tom Walker, Owners
Jan 5, 2018
Although my vehicle was misdiagnosed and repaired at my expense Tom went above and beyond after the service when it was learned that the problem was not corrected. I will return for future service. Thanks.
Business Owner replied on Jan 5, 2018:
We are happy to hear that Tom went above and beyond for you, Eric! Please let us know if there is anything else we can do for you; we are more than happy to help!
Bill & Tom Walker, Owners