BIG O TIRES STORE

Store Address
2245 State St
New Albany, IN 47150

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4.9 /5
362 reviews

Give Us a Call
(812) 949-0736

Email us
store014024@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • Free Wi-Fi
  • Customer Pick-Up / Drop-Off Service Offered
  • Complimentary Beverages Available
  • Offers Overnight Key Drop
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Apr 26, 2017
I am always pleased. They go the extra mile. Always pleasant and respectful.
Business Owner replied on Apr 26, 2017:
Nancy, thanks for sharing all the details about your experience with us! Thanks again!
Big O Tires - New Albany, IN
Apr 26, 2017
The folks in the New Albany store are always great and helpful. I always get in and out quickly. If issues do arise as everyone is human, they take care of it. The only thing I could complain about if I were to would be that my steering wheel and door panel is usually black afterwards. The guys really need to wipe it off since their hands and boots are greasy & dirty from working on the cars. But I'd refer them to anyone and will continue going back.
Business Owner replied on Apr 26, 2017:
Candace, thank you for taking the time to let us know about your experience! Hope to see you soon!
Big O Tires - New Albany, IN
Apr 26, 2017
I love Big O Tires on State Street. The Management and employees are wonderful at this location. I would recommend them to everyone I know, with the comfort of knowing they will receive respect and great service.
Business Owner replied on Apr 26, 2017:
Thanks for leaving us such a great review, Tammy! We hope that you have a great day!
Big O Tires - New Albany, IN
Apr 25, 2017
As always, great friendly, helpful, knowledgeable, quality service. Would not go any where else to have my car serviced.
Business Owner replied on Apr 25, 2017:
Thanks for leaving us such a great review, Janna! Hope to see you soon!
Big O Tires - New Albany, IN
Apr 24, 2017
Always great service!
Business Owner replied on Apr 24, 2017:
Thanks for leaving us such a great review, Dee! We hope that you have a great day!
Big O Tires - New Albany, IN
Apr 24, 2017
Was in for a tire rotation. Overall a good experience. Only had to wait about 45 minutes, which I felt was an acceptable time for a rotation.
Business Owner replied on Apr 24, 2017:
Thanks, Michael! We hope that you have a great day!
Big O Tires - New Albany, IN
Apr 24, 2017
I have going to this Big O for close to 30 years. The Walker boys do a great job, customer service is the best!
Business Owner replied on Apr 24, 2017:
Thanks for leaving us such a great review, Michael! Hope to see you soon!
Big O Tires - New Albany, IN
Apr 22, 2017
No comments
Business Owner replied on Apr 23, 2017:
Thanks for the great star rating, April! Hope to see you soon!
Big O Tires - New Albany, IN
Apr 21, 2017
I have been going to Big O for about 15 years. They have always treated me fairly and they always go above and beyond. Excellent prices on tires and their work is always reasonably priced. I highly recommend this store for work on your car's engine as well as tires.
Business Owner replied on Apr 21, 2017:
Thanks for the kind words! You really made our day. Hope to see you soon!
Big O Tires - New Albany, IN
Apr 21, 2017
I'm unsure of the mans name who ring me up but I believe his name was Don and he was super friendly and helpful!
Business Owner replied on Apr 21, 2017:
Taylor, thanks for sharing all the details about your experience with us! Hope to see you soon!
Big O Tires - New Albany, IN
Apr 20, 2017
Great customer service
Business Owner replied on Apr 20, 2017:
Buddy, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Big O Tires - New Albany, IN
Apr 20, 2017
Long delay while sitting in waiting area for someone to call Fleet to authorize fee for alignment when the alignment was free and no adjustments were needed.
Business Owner replied on Apr 20, 2017:
Thanks for taking the time to share your thoughts! We hope that you have a great day!
Big O Tires - New Albany, IN
Apr 19, 2017
Always friendly.
Business Owner replied on Apr 19, 2017:
Thanks, Evelyn! We look forward to seeing you soon!
Big O Tires - New Albany, IN
Apr 18, 2017
The staff and service was excellent.
Business Owner replied on Apr 18, 2017:
We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Big O Tires - New Albany, IN
Apr 17, 2017
I keep coming back because the service is great.
Business Owner replied on Apr 17, 2017:
Travis, this is great information to share with the team. We look forward to seeing you soon!
Big O Tires - New Albany, IN
Apr 14, 2017
I have been coming to this BigO for my tire needs for years, and will continue to do so. And I have recommended this store to others. Keep up the good work.
Business Owner replied on Apr 14, 2017:
Thanks for the great comments! Hope to see you soon!
Big O Tires - New Albany, IN
Apr 14, 2017
Upon entering, I was greeted with a smile from a gentleman who approached me asking how he could help me. He quickly jotted down my information, asked for my car key and away he went. I had my flat tire fixed and was on my way in under 30 minutes in the five o'clock hour on a weekday. The mechanic who brought my key in was very respectful and took the time to answer my questions.
Business Owner replied on Apr 14, 2017:
Thanks for leaving us such a great review, Jackie! Hope to see you soon!
Big O Tires - New Albany, IN
Apr 13, 2017
This location is right down the street and this time around I spoke with Don who's been there since I've been taking my car there and he has always been super professional in a casual and very down to earth way. He explains things easily and has always been friendly and helpful. My service was quick and I'll certainly be back when I need my car serviced in the future. Thanks : )
Business Owner replied on Apr 14, 2017:
Jack, thank you for taking the time to let us know about your experience! Hope to see you soon!
Big O Tires - New Albany, IN
Apr 13, 2017
I bring all of my cars to this location. You provide very timely service and the work is always top notch. You are very thorough with your inspections just like I would expect from a dealership. On this particular visit we came in for some brake issues. We had brakes put on our Jeep about 2 weeks prior. The problems we were having didn't seem brake related, but discovered it actually was. Jason helped me over the phone. He asked a lot of important questions, and asked about our brake repair history with the vehicle at Big O. As we talked he discovered our original brake job from two weeks prior should have been covered under warranty. Initially I was a little off put by this that we paid previously. During this inspection though they discovered that what caused our brake issue from a few weeks prior was causing the same problems now. Bad hoses and calipers. JASON made everything right. He credited us back our warranty to get the new job done which saved us a bunch of money. While we are normally ok to cover things like this, but we were in a tough spot recently financially. With Jason asking the right questions and going through our service history we had what would've been a heavy burden for us become a relief. This is the reason I always come to this Big O location for service. Jason was our rock star today, but the team there has always been top notch and given us excellent service. No matter who helps me when I come in the door they are professional, listen to our needs, and take care of us. Thanks again, Jason, and thanks Bog O. Every time we come in you guys win us over again as customers.
Business Owner replied on Apr 13, 2017:
Thanks, Wes! Hope to see you soon!
Big O Tires - New Albany, IN
Apr 13, 2017
I have been going to the big O in New Albany of State Street for about three years now every time I go in there they treat me like family and it always seems like they go out of their way to get my stuff in and out as quick as possible !! I always recommend Big O for anybody asking for any kind of services!! I will continue to use them as long as I'm here and they're there
Business Owner replied on Apr 13, 2017:
Thanks for the great comments! We look forward to seeing you soon!
Big O Tires - New Albany, IN
Apr 13, 2017
Always get right with me, and find out what I need

Very prompt and courteous
Business Owner replied on Apr 13, 2017:
Thanks for leaving us such a great review, Larry! We hope that you have a great day!
Big O Tires - New Albany, IN
Apr 12, 2017
The clerk was very nice. However, according to Chrysler, the shocks status was normal and did not need to be replaced. I feel that I was given information to feel as if I needed to make the repair.
Business Owner replied on Apr 12, 2017:
Thanks for leaving us a review, Erica. We hope that you have a great day!
Big O Tires - New Albany, IN
Apr 12, 2017
Even during the busiest times service is great and fast I have been buying my tires for over 18 years here and will continue to
Business Owner replied on Apr 12, 2017:
Thanks for the great comments! We look forward to seeing you soon!
Big O Tires - New Albany, IN
Apr 11, 2017
Great service
Business Owner replied on Apr 11, 2017:
Thanks, Robin! We look forward to seeing you soon!
Big O Tires - New Albany, IN
Apr 11, 2017
My father recommended this location and that is high praise from him. They did not disappoint and offered fair service with reasonable prices
Business Owner replied on Apr 11, 2017:
Thanks for leaving us such a great review, James! We hope that you have a great day!
Big O Tires - New Albany, IN