BIG O TIRES STORE

Store Address
2245 State St
New Albany, IN 47150

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4.9 /5
808 reviews

Give Us a Call
(812) 949-0736

Email us
store014024@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • Free Wi-Fi
  • Customer Pick-Up / Drop-Off Service Offered
  • Complimentary Beverages Available
  • Offers Overnight Key Drop
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Apr 17, 2018
Love my guys at Big-O in New Albany. Always friendly, fast, and they truly care about you and you car problems.
Business Owner replied on Apr 18, 2018:
Thanks for leaving us such a great review, Cliff! Please don't hesitate to reach out if there's anything additional we can do for you. Hope to see you soon!
Bill & Tom Walker, Owners
Apr 17, 2018
The staff is amazing. I love u guys truly don't know what I would do without you. I will always come back to you.
Business Owner replied on Apr 17, 2018:
Thanks for the kind words, Trendi! You really made our day. We look forward to seeing you again soon!
Bill & Tom Walker, Owners
Apr 17, 2018
Service was great and was done in a timely manner.
Business Owner replied on Apr 17, 2018:
Michael, we are glad we could get you back on the road in a timely manner! Hope to see you soon!
Bill & Tom Walker, Owners
Apr 17, 2018
Don is such a pleasure to work with, and all friendly and helpful
Business Owner replied on Apr 17, 2018:
Thanks, Ronald! We are pleased to hear you enjoy working with Don! We look forward to seeing you soon!
Bill & Tom Walker, Owners
Apr 17, 2018
Went in to have my vehicle serviced and tires rotated. Took longer than expected but they were very busy.
Business Owner replied on Apr 17, 2018:
Ron, thanks for sharing all the details about your experience with us! We apologize your service took longer than expected, and really appreciate your understanding. We hope that you have a great day!
Bill & Tom Walker, Owners
Apr 15, 2018
BigOTires of New Albany Indiana is the BEST. Excellent customer service, fast service, super kind and professionals. Don King is very knowledgeable and professional. Love the service they provide.
Business Owner replied on Apr 16, 2018:
Thanks for leaving us such a great review, Darcy! We are always more than happy to assist you if anything comes up. Take care!
Bill & Tom Walker, Owners
Apr 13, 2018
A great bunch of people,I use to use the one in corydon until I moved to new albany thank you.
Business Owner replied on Apr 15, 2018:
Hi Thomas, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. We hope that you have a great day!
Bill & Tom Walker, Owners
Apr 13, 2018
Very nice people and kept me informed of what was being done or needed to be done
Business Owner replied on Apr 15, 2018:
Valerie, this is great information to share with the team. We look forward to your next visit! Thanks!
Bill & Tom Walker, Owners
Apr 11, 2018
Great, honest service. Busy store but that is a good sign. Busy road not so good. I worry that, when the developers build the monstrosity shopping complex on the deforested and destroyed hill behind the store, it will be too difficult to get to this store due to additional traffic.
Business Owner replied on Apr 13, 2018:
Steve, thank you for taking the time to let us know about your experience. We hope that you have a great day!
Bill & Tom Walker, Owners
Apr 11, 2018
Big O is the best! They are always so nice and helpful!!!
Business Owner replied on Apr 12, 2018:
Catie, thank you for taking the time to let us know about your experience! If you ever need anything else from us, please feel free to give us a call or stop by. We're more than happy to help! We hope that you have a great day!
Bill & Tom Walker, Owners
Apr 10, 2018
I thoroughly enjoyed my experience.The work that I was having done was going to take a bit of time; however, they made sure that I was comfortable. Tom was very nice and helpful. I look forward to my future visits. It's definitely a place I would recommend!
Business Owner replied on Apr 12, 2018:
Thanks for leaving us such a great review, Aspen! Your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!
Bill & Tom Walker, Owners
Apr 10, 2018
Very professional and managed with integrity.
Business Owner replied on Apr 12, 2018:
Thanks, Rick! We always love to receive great feedback. We'll pass your comments on to the team. Hope to see you soon!
Bill & Tom Walker, Owners
Apr 10, 2018
Excellent and fast service
Business Owner replied on Apr 12, 2018:
Ivory, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Bill & Tom Walker, Owners
Apr 10, 2018
Consistency, Honesty, Speed, and Over-the-Top Customer Service.....these are the things that keep me coming back to Big O Tires on State Street in New Albany, Indiana. These guys know what they are doing and they always have the customer's best interest at heart. Thanks, guys. I will see you next time.
Business Owner replied on Apr 11, 2018:
Christy, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Bill & Tom Walker, Owners
Apr 9, 2018
Tom Walker and Big Don are the best! Good guys, and very friendly. Self with Jason this past Saturday, he helped diagnosed a stubborn noise in my right rear strut mounting. Gave me a quote and I'll definitely be back to get it fixed!! Always deal with Big O!!
Business Owner replied on Apr 11, 2018:
Michael, thank you for taking the time to let us know about your experience. We are always more than happy to assist you if anything else comes up. Take care!
Bill & Tom Walker, Owners
Apr 9, 2018
BigO New Albany IN has servicedy my vehicle since they opened. They continue to consistently offer a quality service that one can rely on.
Business Owner replied on Apr 10, 2018:
Doug, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Big O Tires. Thank you, and we look forward to your next visit!
Bill & Tom Walker, Owners
Apr 9, 2018
Big o is my go to repair shop. Ive only been disappointed once and customer service was awesome and held themselves accountable and fixed the problem. Big o has the best emplogees who understand hoe important it is for a person to be mobile.
Business Owner replied on Apr 10, 2018:
Thanks for leaving us such a great review, Cara! We look forward to seeing you soon!
Bill & Tom Walker, Owners
Business Owner replied on Apr 10, 2018:
Cara, we appreciate you taking the time to give us your feedback. Thank you, and we hope to be of service to you again!
Bill & Tom Walker, Owners
Apr 9, 2018
After leaving a not so good review last week i was contacted by big Don. He not only went above and beyond to fix the issue with my license plate bolt, but helped me out with new tires, the "royal flush", and an oil change all in a timely manner. This is the service i am accustomed to at this Big O and is the reason I will continue to come back for a long time.
Business Owner replied on Apr 10, 2018:
Thanks for the kind words! You really made our day. It's great to see that everything was completed in a timely manner, and to your satisfaction! We hope that you have a great day!
Bill & Tom Walker, Owners
Apr 6, 2018
had alignment, brakes and tires done.
Business Owner replied on Apr 9, 2018:
Terri, thanks for sharing the details about your experience with us! We hope that you have a great day!
Bill & Tom Walker, Owners
Apr 5, 2018
I love Big O for service and personable. They know me. I am disappointedat times I would like to give them my business but the price is too high on deposits as compared to others.... such as Trusty Tire.
Apr 4, 2018
I've been buying tires from Big O for 4 years now recently came back to State Street location because of bad customer service at the new store in Jeffersonville only reason I didn't give a 5-star is because of how hard it is to get in and out of the parking lot...i will return! Thank you so much for your prompt service!!!
Business Owner replied on Apr 8, 2018:
Thanks, Scott! We really appreciate your continued business with us, and we look forward to seeing you on your next visit! Take care!
Bill & Tom Walker, Owners
Apr 4, 2018
Reliable
Business Owner replied on Apr 8, 2018:
Thanks for your positive review, Rich! If we can assist you with anything additional, please let us know! Take care!
Bill & Tom Walker, Owners
Apr 4, 2018
Great service, had a nail in my tire, repaired and checked all air pressure and was out quickly. My only tire store for about 30 years!!
Business Owner replied on Apr 8, 2018:
We're glad that everything was completed to your satisfaction, Michael! If there is anything additional we can assist you with, please let us know!
Bill & Tom Walker, Owners
Apr 3, 2018
Very good experience. Very professional and knowledgeable. Will be back.
Business Owner replied on Apr 6, 2018:
We're pleased to hear that everyone was professional and knowledgeable during your visit, Trent. We look forward to seeing you again!
Bill & Tom Walker, Owners
Apr 3, 2018
Very good and friendly service. Goo people
Business Owner replied on Apr 6, 2018:
Cynthia, thank you for taking the time to let us know about your experience. We hope that you have a great day!
Bill & Tom Walker, Owners