BIG O TIRES STORE

Store Address
2231 Shelbyville Rd
Shelbyville, KY 40065

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4.9 /5
136 reviews

Give Us a Call
(502) 633-2133

Email us
store017087@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed

Holiday Hours:
Labor Day 9/4 Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • Free Wi-Fi
  • Customer Pick-Up / Drop-Off Service Offered
  • Complimentary Beverages Available
  • Offers Overnight Key Drop
  • Full Diagnostic and Mechanical/Engine Repairs
  • Air Conditioning
  • Complete Suspension (Shocks/Struts/Springs) and Driveline repair
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Aug 18, 2017
I have been a loyal customer for years. Ramond and his crew are great.
Aug 17, 2017
great!
Business Owner replied on Aug 18, 2017:
Thanks for the five stars, Melissa! We hope that you have a great day!
Greg Kimberlin, Owner
Aug 4, 2017
As always, we're grateful for the great service :)
Business Owner replied on Aug 5, 2017:
Thanks, Noelle! We truly appreciate your business with us and we look forward to working with you again. We hope that you have a great day!
Greg Kimberlin, Owner
Aug 4, 2017
Everyone at the Shelbyville Big O is always great! The work is finished before or on time of their estimates. The staff is knowledgeable, friendly, and honest.
Business Owner replied on Aug 4, 2017:
We always love to receive great feedback. We'll pass your comments on to the team! We understand your time is valuable and do our best to get you back on the road in a timely manner! We hope that you have a great day!
Greg Kimberlin, Owner
Aug 4, 2017
Accepted the coupons that I had. Overall had a great experience
Business Owner replied on Aug 4, 2017:
Thanks, Rick! Please let us know if there is anything else we can do for you; we are more than happy to help! Hope to see you again!
Greg Kimberlin, Owner
Aug 4, 2017
I love my Big O. The staff is superb, friendly, and caring. I can't say enough good things about the guys eho work at the Shelbyville Big O. I was greeted as if I was a member of their family. William explained to me what needed done to my car so that it was within Toyota specs. I will be back and I tell everyone how awesome they treat their customers.
Business Owner replied on Aug 4, 2017:
We always love to receive great feedback. We'll pass your comments on to the team! Please let us know if there is anything else we can do for you; we are more than happy to help! Hope to see you soon!
Greg Kimberlin, Owner
Aug 4, 2017
Always helpful and honest. Did a tire repair and evaluated tires. Thankful I didn't need new ones.
Business Owner replied on Aug 4, 2017:
Thanks for leaving us such a great review, Charles! Please let us know if there is anything else we can do for you; we are more than happy to help! Hope to see you soon!
Greg Kimberlin, Owner
Jul 29, 2017
I'm thankful for great, quick service :)
Business Owner replied on Jul 29, 2017:
Thanks for the great feedback! We're glad we are able to get you in and out quickly! We hope that you have a great day!
Greg Kimberlin, Owner
Jul 27, 2017
The Shelbyville team was extremely friendly and helpful during my visit. I was in the middle of my work day and they got me back on the road quickly!
Business Owner replied on Jul 27, 2017:
Thanks for the great comments! We're happy to hear you had such a positive experience with our team! We hope that you have a great day!
Greg Kimberlin, Owner
Jul 26, 2017
I always seem to visit Big "O" when things are at their worst. Raymond and his Crew are always cheerful and understanding. They solve my automotive problem(s) quickly and easily, often getting me the best deals on prices of products. They have even driven me home when I was without transportation. This store is one from the "Old Days"......friendly and knowledgable. Big "O" is highly recommended from me.
Business Owner replied on Jul 27, 2017:
Thanks for leaving us such a great review, Bob! Your recommendation means so much to us and we're so happy to have earned it. Hope to see you again!
Greg Kimberlin, Owner
Jul 26, 2017
Staff is honest, knowledgeable, professional, and personable. Can't say enough about how good their service is. A+
Business Owner replied on Jul 27, 2017:
Thanks, Zach! Reviews like yours ensure that we are living up to the standards that we have set for ourselves. We hope that you have a great day!
Greg Kimberlin, Owner
Jul 24, 2017
Good job, good service. I have custom rims and the tech used my custom bolt remover and put the wrong one back. So I don't have the right one anymore. I asked him about it and they said he didn't use it, so that was a disappointment but overall good experience.
Business Owner replied on Jul 25, 2017:
Thanks, Pete, for taking the time to share your thoughts! We hope that you have a great day!
Greg Kimberlin, Owner
Jul 24, 2017
Everyone was friendly and knowledgable. Got right on job and finished in a timely manner. I would be glad to recommed people go there.
Business Owner replied on Jul 25, 2017:
Thanks, Ollie! Your recommendation means so much to us and we're so happy to have earned it. We hope that you have a great day!
Greg Kimberlin, Owner
Jul 24, 2017
Fast and CS is great!
Business Owner replied on Jul 25, 2017:
Thanks, Jane! We are happy that we were able to get you back on the road so quickly. We hope that you have a great day!
Greg Kimberlin, Owner
Jul 16, 2017
Got there at 9:00 am Saturday with no appointment. Needed 4 tires. Didn't have what I needed but Raymond Collins said he would have them in about an hour. Went back to the store about 11 am. Took my truck right in and mounted my tires. He even served all customers in the waiting area pizza and a drink for lunch. Best service I've ever had. Highly recommend
Business Owner replied on Jul 16, 2017:
Thanks for leaving us such a great review, Cecil! We hope that you have a great day!
Greg Kimberlin, Owner
Jun 29, 2017
I have found your store to be staffed by people who know customer service. You need to appreciate that since I am a very hard customer to please. Consistent excellence in getting the customer taken care of in a short period of time.
Business Owner replied on Jun 29, 2017:
Thanks for leaving us such a great review, Robert! We strive to provide top notch customer service and we are thrilled to read your review. We hope that you have a great day!
Greg Kimberlin, Owner
Jun 28, 2017
The crew is great and got the job done quick even with no appointment.
Business Owner replied on Jun 28, 2017:
Thanks for leaving us such a great review, Ryan! We will pass the positive feedback on to our crew. We hope that you have a great day!
Greg Kimberlin, Owner
Jun 26, 2017
Good experience
Business Owner replied on Jun 26, 2017:
Thanks, Neil! We hope that you have a great day!
Greg Kimberlin, Owner
Jun 8, 2017
Top notch...as always!
Business Owner replied on Jun 8, 2017:
Thanks, David! We hope that you have a great day!
Greg Kimberlin, Owner
Jun 5, 2017
Customer service was excellent, however, the price was excessive. Also, a tire protection plan was included without my being consulted. A few days later I noticed it on my receipt and when I called it was promptly removed with no issues. My overall experience was good, the shop is professional with great service, I just feel I may have been hit a little harder on the price then necessary because I was traveling through. Another point, the technician took the time to tighten my lugs with a torque wrench instead of an impact which I greatly appreciated, and rehung my spare under the truck. The only reason for giving a score of four was the price, and I don't think the protection plan should be added without consulting with the customer.
Business Owner replied on Jun 5, 2017:
Thanks, Tim! We look forward to seeing you soon!
Big O Tires - Shelbyville, KY
Jun 1, 2017
My daughter Kalyn Collins was going to Frankfort Big O tires to get new tires for her car. She did not like the way she was treat, they were going to give her cheap tires for a stick and gouge price. some how or another she ended up in Shelbyville Big O tire and got a better tires for a cheaper price. Plus she was treated with kindness and respect, so after hearing her story i went there and got two new tires and they had to get them from Frankfort Big O to match the ones I bought the month before. I am very very satisfied with Shelbyville Big O and plan to do business with them as long as they are open. I will recommend all my friends to go there for tires and service.
Business Owner replied on Jun 2, 2017:
Thanks for the great comments! We hope to be of service again! Take care!
Big O Tires - Shelbyville, KY
May 30, 2017
Great service
Business Owner replied on May 31, 2017:
Thanks, Marco! We are very happy we could provide you with a positive experience! Hope to see you again soon!
Big O Tires - Shelbyville, KY
May 29, 2017
William and the crew never fail to deliver fast, efficient, and quality service.
Business Owner replied on May 30, 2017:
Thanks, Josh, for taking the time to share your thoughts! We are so happy you had such a positive experience. We hope that you have a great day!
Big O Tires - Shelbyville, KY
May 29, 2017
We have taken our cars to Big O tires for years. They have always been respectful and able to get us in to their shop in a timely manner. We are loyal customers and will be using Big O tires for all of our car needs.
Business Owner replied on May 30, 2017:
Thanks, Megan, for taking the time to share your thoughts! We are so happy you've had such a positive experience with us! Hope to see you soon!
Big O Tires - Shelbyville, KY
May 26, 2017
All employed at this location seem like a rare breed of humans , everyone seems kind ,helpful, an HONEST !!! Didn't try to sale me,tractor wheels , wagon wheels for the yard, nor a new tire swing , you know that they do what's best an no crazy stuff when you pay like," see we had to screw on 4 caps an it's 25 cents a turn, " the waiting room fee 5.00 , yes this happens to often , you can send your grandmother,mother, sister in here an know they are not going to get charges for air they use while breathing inside the store , Ill continue to do buisness at this location an tell others it's not just tires ,it's the BIG O way of being treated right
Business Owner replied on May 27, 2017:
Jacqueline, this is great information to share with the team. Hope to see you soon!
Big O Tires - Shelbyville, KY