BIG O TIRES STORE

Store Address
2231 Shelbyville Rd
Shelbyville, KY 40065

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4.9 /5
206 reviews

Give Us a Call
(502) 633-2133

Email us
store017087@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • Free Wi-Fi
  • Customer Pick-Up / Drop-Off Service Offered
  • Complimentary Beverages Available
  • Offers Overnight Key Drop
  • Full Diagnostic and Mechanical/Engine Repairs
  • Air Conditioning
  • Complete Suspension (Shocks/Struts/Springs) and Driveline repair
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Apr 16, 2018
Friendly customer service and dependable! These guys go above and beyond! Trust my vehicle with them!
Business Owner replied on Apr 17, 2018:
Thanks for leaving us such a great review, Ross! We look forward to seeing you soon!
Greg Kimberlin, Owner
Apr 16, 2018
Really love yeah service
Business Owner replied on Apr 17, 2018:
Thanks for the great 4-star rating! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing.
Greg Kimberlin, Owner
Apr 13, 2018
My husband and I had two different oil changes this week. I had to take my Mazda 3 back after the oil change to have the tire pressure setting taken off. The staff there were friendly and my car was quickly attended to. Our second car was taken and the oil change was done promptly. I had the staff look at our brakes as well. I told them we were going on a trip to pick up my father in law and needed the car to be long travel ready. Yes I would recommend this place to my friends.
Business Owner replied on Apr 15, 2018:
Sherrie, this is great information to share with the team. Your recommendation means so much to us and we're so happy to have earned it. We hope to be of service to you again in the future. Have a great day!
Greg Kimberlin, Owner
Apr 13, 2018
Very helpful . Had appointment for Friday but I had to work . They got me in the night before . It was quick and the finished result was fantastic. Thanks to Randall .
Business Owner replied on Apr 15, 2018:
Carl, thanks for sharing all the details about your experience with us! We look forward to seeing you soon!
Greg Kimberlin, Owner
Apr 12, 2018
Love big o, Raymond is great, William too
Business Owner replied on Apr 13, 2018:
Thanks for leaving us such a great review, Dawn! If you have any further questions, please give us a call. We're always happy to help! We hope that you have a great day!
Greg Kimberlin, Owner
Apr 7, 2018
I am always treated as a valued customer ! If they should see a concern they let me know and give me an all clear if all is good! Which adds to my trust of the people that work here. I do recommend this store to family, friends and people who ask.
Business Owner replied on Apr 12, 2018:
Thank you for the great feedback and recommendation, Roy! We look forward to seeing you soon!
Greg Kimberlin, Owner
Apr 2, 2018
As always, exceptional service
Business Owner replied on Apr 3, 2018:
Gail, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. We are always more than happy to assist you if anything else comes up. We hope that you have a great day!
Greg Kimberlin, Owner
Mar 31, 2018
N/A
Business Owner replied on Apr 2, 2018:
Thank you for the 4-star review! It certainly means a lot. We would like to know if there was anything that stood out about your experience that could have earned us a 5th star? If so, feel free to reach out to us! We hope that you have a great day!
Greg Kimberlin, Owner
Mar 26, 2018
Always have my car finished within a timely manner & they're all very friendly!
Business Owner replied on Mar 26, 2018:
Hi Audreanna, we are very happy to have provided you with such a positive experience! Thank you, and we look forward to your next visit!
Greg Kimberlin, Owner
Mar 26, 2018
Excellent in all ways
Business Owner replied on Mar 26, 2018:
Hi Stephanie, we are very happy to have provided you with such a positive experience! Thank you, and we hope to be of service to you again!
Greg Kimberlin, Owner
Mar 26, 2018
I have never had a bad experience, they guys are #1 in customer service. Wonderful bunch of professionals.
Business Owner replied on Mar 26, 2018:
Debbie, we're delighted you've always had a great experience with our team. We look forward to seeing you soon!
Greg Kimberlin, Owner
Mar 26, 2018
Raymond and his crew as always, great job!!!
Business Owner replied on Mar 26, 2018:
John, we're pleased Raymond and the team always do a great job for you. We look forward to seeing you soon!
Greg Kimberlin, Owner
Mar 23, 2018
As always, Raymond and his crew gave me exceptional service. The only place I go to is Shelbyville Big O because of this. I also prefer to go in the store to greet them instead of them coming out to my vehicle. They know this and accommodate me in this manner.
Business Owner replied on Mar 23, 2018:
Bruce, we're happy you found our staff to be so supportive during your experience here at Big O Tires. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Greg Kimberlin, Owner
Mar 21, 2018
It is always a pleasure going to Big O for an oil change and tire rotation. Raymond and William are always welcoming and friendly.
Business Owner replied on Mar 21, 2018:
Thanks, Heather! Hope to see you soon!
Greg Kimberlin, Owner
Mar 20, 2018
Great service. Would not go anywhere else.
Business Owner replied on Mar 20, 2018:
Hi Scott, we are very happy to have provided you with such a positive experience! Thank you, and we hope to be of service to you again!
Greg Kimberlin, Owner
Mar 18, 2018
Very pleased with my service! Keep up the great work!
Business Owner replied on Mar 19, 2018:
Thanks, Tammy! We always love to receive great feedback. We'll pass your comments on to the team. Hope to see you soon!
Greg Kimberlin, Owner
Mar 15, 2018
I think it is Matt and Brandon who helped me. Matt, I think is a taller guy shaved head, and was opening the day I brought my vehicle in. He told me it would be open late and apologized, when asking if I could leave my car, he said yes and asked what the issue is. He took our his notepad wrote everything down and relayed it to the service desk team. They called with the issue and 2 different solutions. And everything was handled professionally, timely, and same day. I believe Brandon is the customer service guy inside that I have seen 3 different times I have been there and has always been great!Thanks again to both guys helping take the stress of my car repairs off me.
Business Owner replied on Mar 15, 2018:
Hi Brent, thank you for taking the time to leave a review for us at Big O Tires. We're happy we could meet your expectations. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Greg Kimberlin, Owner
Mar 15, 2018
Greeted as I came thru door, very professional, I always get my oil changes at big o, very satisfied, thanks EDIE
Business Owner replied on Mar 15, 2018:
Hi Edie, we are very happy to have provided you with such a positive experience! Thank you, and we look forward to your next visit!
Greg Kimberlin, Owner
Mar 14, 2018
The staff is always very friendly and quick to help. They try to get people in and out. I always feel like they are being honest and not trying to upsell like many places do, which is why I always recommend people to come.
Business Owner replied on Mar 14, 2018:
Matt, we're happy you found our staff to be so supportive during your experience here at Big O Tires. Thank you, and please don't hesitate to reach out if there's anything additional we can do for you!
Greg Kimberlin, Owner
Mar 12, 2018
Best place for tires and car repair in the area. I had a screw in my tire. In and out in no time.
Business Owner replied on Mar 12, 2018:
Melissa, thank you for your kind words and this wonderful review! We hope you will consider us again in the future! Take care!
Greg Kimberlin, Owner
Mar 12, 2018
As always the guys did a great job.
Business Owner replied on Mar 12, 2018:
We're glad to hear that our staff always does such a great job! We appreciate your business, and look forward to seeing you on your next visit!
Greg Kimberlin, Owner
Mar 8, 2018
Well done , very short wait time. I was very pleased. In and out.
Business Owner replied on Mar 9, 2018:
Brandon, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Big O Tires. Please don't hesitate to reach out if there's anything additional we can do for you!
Greg Kimberlin, Owner
Mar 8, 2018
I was in and out of there in about 20 minutes. Oil change and tires fixed. Great service friendly employees and good price. I will definitely be going back. They also left me a gift certificate on my seat for my next service!
Business Owner replied on Mar 8, 2018:
Jessica, we are pleased to hear that we were able to provide great service to you! Thank you, and we hope you will consider us again in the future! Take care!
Greg Kimberlin, Owner
Mar 8, 2018
Good job as always. Done in less than hour.
Business Owner replied on Mar 8, 2018:
Patrick, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Big O Tires. Thank you, and we hope to be of service to you again! Take care!
Greg Kimberlin, Owner
Mar 5, 2018
Always helpful and polite. Work was completed in a timely fashion.
Business Owner replied on Mar 6, 2018:
Melissa, your wonderful feedback and rating mean a lot to us, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Hope to see you soon!
Greg Kimberlin, Owner