BIG O TIRES STORE

Store Address
2231 Shelbyville Rd
Shelbyville, KY 40065

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4.9 /5
238 reviews

Give Us a Call
(502) 633-2133

Email us
store017087@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed

Holiday Hours:
Independence Day 7/4 Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • Free Wi-Fi
  • Customer Pick-Up / Drop-Off Service Offered
  • Complimentary Beverages Available
  • Offers Overnight Key Drop
  • Full Diagnostic and Mechanical/Engine Repairs
  • Air Conditioning
  • Complete Suspension (Shocks/Struts/Springs) and Driveline repair
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Jun 15, 2018
Brandon and William we're very couteous and helpful.
Business Owner replied on Jun 16, 2018:
Thanks, Ginger! Hope to see you soon!
Greg Kimberlin, Owner
Jun 14, 2018
This was our first time at the newly owned store. Everyone seemed to know their job and were friendly. We will go back. Thank You.
Business Owner replied on Jun 15, 2018:
Thanks for leaving us such a great review, Pam! We look forward to seeing you soon!
Greg Kimberlin, Owner
Jun 14, 2018
Even while Raymond is on vacation, his staff knows the level of service he expects while he is gone. I needed a rotation (which was overdue) and they did it and found a nail in one tire and fixed it quickly. Big-O is my go-to tire and auto care dealer and the one I tell others about.
Business Owner replied on Jun 15, 2018:
Charlie, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Greg Kimberlin, Owner
Jun 8, 2018
Always thrilled with how Raymond and his team treat me. Can’t say enough good things about them!
Business Owner replied on Jun 14, 2018:
Thanks, Kathy! We hope that you have a great day!
Greg Kimberlin, Owner
Jun 7, 2018
Very happy with the service and the time it took to complete. Nice staff.
Business Owner replied on Jun 13, 2018:
Hi Patricia, we are very happy to have provided you with such a positive experience! Thank you and we look forward to your next visit!
Greg Kimberlin, Owner
Jun 7, 2018
Business Owner replied on Jun 12, 2018:
Your five stars mean a lot to us! Thanks for taking the time to leave your rating!
Greg Kimberlin, Owner
Jun 4, 2018
Went in for a regular oil change. I had a 5:00 appointment they got me in and out in no time. I almost always give 5 stars but this time I did four stars because they do use plastic to cover up your steering wheel your seat and paper for your floor mat. Thats great but I don't understand what's the point of using all that if they use it so many times before on other vehicle's?? So it has grease all over it then it does get on your vehicle. That was my only complaint that I did not like I just hope in the future once they're done with the plastic throw it away. Because I did have grease on the inside of my car. I probably wouldn't care if I took one of my older vehicles in but this time I took a newer car in. But other than that I have no complaints customer service is great the mechanics does an awesome job!
Business Owner replied on Jun 12, 2018:
Thank you for taking the time to leave us a review, Jamie. We understand that there is always room for improvement so your feedback is greatly appreciated.
Greg Kimberlin, Owner
Jun 4, 2018
I stopped in (without an appointment) because a piece had come loose under my car. The gentlemen that waited on me were prompt and extremely nice. It didn't take them very long to fix my car. I will continue to go to this Big O Tires - because every time I go there, they are all very nice, professional, and extremely knowledgeable.
Business Owner replied on Jun 11, 2018:
Lisa, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help! We hope that you have a great day!
Greg Kimberlin, Owner
May 26, 2018
The staff greets me using my name (they remember me). They are courteous and helpful. They do good work and manage to fit me in even when extremely busy. I will always come here first for my automotive needs!
Business Owner replied on Jun 4, 2018:
Thanks for the kind words! You really made our day. We look forward to seeing you soon!
Greg Kimberlin, Owner
May 25, 2018
I always get a great job and service.
Business Owner replied on Jun 2, 2018:
Thanks for leaving us such a great review, Ollie! We are glad we could consistently provide you with quality service. We look forward to seeing you soon!
Greg Kimberlin, Owner
May 25, 2018
Just came in for routine tire rotation. Had an appointment and they were right on time. Also they corrected the low tire pressure indicator lite.
Business Owner replied on May 31, 2018:
Thank you for taking the time to leave a review for us. We're happy we could meet your expectations! Feel free to reach out to us if you need anything more. Have a wonderful day!
Greg Kimberlin, Owner
May 24, 2018
Excellent
Business Owner replied on May 31, 2018:
Thanks, Kyle! We're glad to hear you had an excellent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
Greg Kimberlin, Owner
May 23, 2018
Great folks. Treated my wife great!
Business Owner replied on May 25, 2018:
Thanks, Jeremy! We are pleased to hear our staff took such great care of your wife. We hope that you have a great day!
Greg Kimberlin, Owner
May 23, 2018
Very professional
Business Owner replied on May 25, 2018:
Thanks, Terry! This is great feedback to share with the team! Hope to see you again down the road!
Greg Kimberlin, Owner
May 23, 2018
I absolutely love our local bigo center! Raymond & the rest of the staff Are awesome! I live my new tires & the road hazard warranty gives me peace of mind. I wouldn’t buy tires anywhere else.
Business Owner replied on May 25, 2018:
Thanks for leaving us such a great review, Vickie! We are so happy you enjoy working with Raymond and our crew. We sincerely value your business, and look forward to seeing you soon!
Greg Kimberlin, Owner
May 21, 2018
Always extremely friendly and trust worthy. Wouldn’t go anywhere else.
Business Owner replied on May 22, 2018:
Thanks for this great review, Zach! We look forward to seeing you again on your next visit! Take care!
Greg Kimberlin, Owner
May 18, 2018
Raymond and William are great. Both are attentive and professional.
Business Owner replied on May 22, 2018:
Mathew, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything more. Have a wonderful day!
Greg Kimberlin, Owner
May 17, 2018
I was extremely satisfied with my service! I went in to get an alignment done and put new tires on. They did an excellent job I even seen one guy go around after they was done and wipe off any grease they may have gotten onto the truck. When they pull the truck out they took a power washer and washed the blue protective over the white lettering. I really appreciate the detail in the service that I received! I most definitely will return when I need something done.
Business Owner replied on May 22, 2018:
Thanks for leaving us such a great review, Jamie! If you ever need anything else from us, please feel free to give us a call or stop by. We hope that you have a great day!
Greg Kimberlin, Owner
May 17, 2018
These guys are unbelievably honest and helpful. I have been thoroughly impressed by their customer service and willingness to earn my business every single time I have been there. As tough as it is to trust a repair shop, these guys have exceeded my expectations and EARNED my trust. A+
Business Owner replied on May 22, 2018:
Zach, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Greg Kimberlin, Owner
May 15, 2018
Raymond is the best, he never tries to sell you something you do not need.
Business Owner replied on May 20, 2018:
We're glad to hear that Raymond provided you with the best experience! If there is anything additional we can assist you with, don't hesitate to give us a call or stop by!
Greg Kimberlin, Owner
May 11, 2018
Raymond was a great help would recommend BigOtires in Shelbyville to anyone would needed tires, thanks Raymond for all your help. Cheryl
Business Owner replied on May 14, 2018:
Cheryl, we are pleased to hear that Raymond was able to provide great service to you! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Greg Kimberlin, Owner
May 10, 2018
I would recommend you to people, but It would get too crowded. Sssh.
Business Owner replied on May 14, 2018:
Craig, we appreciate you taking the time to give us your feedback. Thank you, and we hope you will consider us again in the future.
Greg Kimberlin, Owner
May 9, 2018
Very friendly staff. Completed my service in a minimal amount of time.
Business Owner replied on May 10, 2018:
Hi Donna, we are very happy to have provided you with such a positive experience! Thank you, and we hope to be of service to you again!
Greg Kimberlin, Owner
May 7, 2018
No surprises. Always excellent service
Business Owner replied on May 8, 2018:
Peggy, we are so pleased you enjoyed your visit to Big O Tires. Thank you, and we look forward to your next visit!
Greg Kimberlin, Owner
May 3, 2018
I broke a front tractor wheel (Age). I brought a new wheel and the broken wheel with a good tire on it, into the shop for my first visit. I had planned to leave it! Art met me at my truck, grabbed the wheels and took them into the first bay. He came in to get a new tube and 10 minutes later loaded them in my truck. I didn't realize that they didn't charge me any labor???? I owe them three dozen donuts the next time i can get there early. I live on the east side of Louisville. I will definitely make the drive back to Simpsonville when needed!
Business Owner replied on May 7, 2018:
We always love to receive great feedback. We'll pass your comments on to the team! Thanks again!
Greg Kimberlin, Owner