BIG O TIRES STORE

Store Address
615 N Buckman St
Shepherdsville, KY 40165

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4.9 /5
104 reviews

Give Us a Call
(502) 543-3041

Email us
store017015@bigostores.com

Hours
Mon - Fri 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

May 23, 2018
I went in for my usual oil change and also ask if they could take the nitrogen out of my tires because the pressure reading from the car send to fluctuate more than when there's just air. Really low or really high depending on the temp. Anyway these guys always greet me with hello Alice and a nice conversation unless they're very busy checking people in. If busy the conversation is at the end of my service while making payment or sometime in between when everyone had been checked in and waiting. I've never had a problem and if i didn't think something was done right they'd do whatever to make sure i was satisfied. Thanks guys, may God continue to bless you for your service!!!
Business Owner replied on May 25, 2018:
Hi Alice, thank you for taking the time to leave a review for us at Big O Tires. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
James And Robin Bennett, Owners
May 21, 2018
Matt and adam akways take good care of us from auto buyers great people always get that ur home feeling going in to the store wished it was cheaper but its ok. Ive always said u get what you pay for in life if u want top knotch gotta pay top knotch i trust them guys to keep me on the road thanks
Business Owner replied on May 23, 2018:
Thanks for leaving us such a great review, Charlie! We are so happy to hear you enjoy working with Matt and Adam! We sincerely value your business, and look forward to seeing you soon!
James And Robin Bennett, Owners
May 1, 2018
Always fast and friendly! Love this place, we bring all of our cars here!!! Adam is always very helpful and knowledgeable, love dealing with him seems like he truly cares and knows his stuff! Everyone is great but he’s are go to guy!!! Thanks for being able to trust you guys!
Business Owner replied on May 2, 2018:
Tracy, we're happy you found our staff to be so supportive during your experience here at Big O Tires. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
James And Robin Bennett, Owners
Apr 19, 2018
Great service, friendly employees and always very courteous. That's why I always go to the Sheperdsville Big O.
Business Owner replied on Apr 19, 2018:
Thanks, Ruth, for taking the time to share your thoughts about our staff! We look forward to seeing you soon!
James And Robin Bennett, Owners
Mar 5, 2018
Adam is my go to guy at Big O. Knows his job very well, friendly and knowledgeable. Service is top notch.
Business Owner replied on Mar 6, 2018:
Kevin, we are happy to hear that Adam was able to assist you! Thank you, and we hope to be of service to you again! Take care!
James And Robin Bennett, Owners
Jan 15, 2018
As always I was greeted with a cheerful welcome and smile as soon as I walked in the door. As always I was treated with the utmost respect and courtesy in regards to my needs for the care of my vehicle that day and though I was told that it would take longer than I had hoped...as always they finished sooner. So....I suppose it is needless to say, but I will anyway......AS ALWAYS....I was well satisfied with the service I received at this Big O and will continue to recommend this location and continue to take my vehicle there. Thank you!
Business Owner replied on Jan 15, 2018:
Thanks for leaving us such a great review, Donna! Hope to see you soon!
James And Robin Bennett, Owners
Jan 9, 2018
I went in to buy 2 new tires for the front of my car. I'm always happy with the service and most of the time Dawn is the person who gets everything rolling. I have used this location for 20 yrs.
Business Owner replied on Jan 9, 2018:
Thanks for the great feedback! We're so glad that we were able to go above and beyond your expectations! We hope that you have a great day!
James And Robin Bennett, Owners
Jan 9, 2018
I am always greeted either at my car or at the door. Employees are always friendly. Service is quick and efficient.
Business Owner replied on Jan 9, 2018:
April, thanks for sharing all the details about your experience with us! We hope that you have a great day!
James And Robin Bennett, Owners
Jan 2, 2018
I've been going to this same store for twenty years. Been using Big-O for over thirty years.
Business Owner replied on Jan 3, 2018:
Thanks, Steve! We truly appreciate your continued business over the past three decades, and we're looking forward to your next visit! Thanks again!
James And Robin Bennett, Owners
Dec 29, 2017
I've been going to this store for years and I have had great experiences each time. Everyone in the store is so professional and they care about resolving whatever issues you have with your vehicle. I take all my company and personal vehicles to this location. A++++++++++++ Tom Douglas, Owner ServiceMaster Commercial Cleaning services
Business Owner replied on Dec 29, 2017:
Thanks for leaving us such a great review, Tom! We appreciate your continued business over the years, and we're looking forward to your next visit!
James And Robin Bennett, Owners
Nov 22, 2017
These guys are great. I was going to buy some kumos and I had that in my mind as the best buy. After talking to the salesman Mathew I was definately convinced that the Big O Legacy was a way better tire to buy for the money. My Beetle now glides down the road and the steering response is top notch reaction due to alignment. I thank Big O for having the best techs and the awesome saleman Mathew for his knowledge of the Legacy. I will be back to this Big O again. Thanks Big O
Business Owner replied on Nov 22, 2017:
Thanks, Mr And Mrs Jones! We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
James And Robin Bennett, Owners
Nov 15, 2017
good job
Business Owner replied on Nov 18, 2017:
Thanks, George, for taking the time to share your thoughts! Hope to see you soon!
James And Robin Bennett, Owners
Oct 30, 2017
My car broke down, like bearing wore out and tire fell off and broke every stud but Atleastit was on Big o’s exit the next mornin I called at 8 am and bye noon I was back on the road to Michigan, I was very lucky to get off exit tire coulda came off on highway I just made into gas station people there were helpful to, pointed me to Big o’s. And it was very reasonable even picked me up at hotel. Thanku greg
Business Owner replied on Oct 31, 2017:
Keith, thanks for sharing all the details about your experience with us! We hope that you have a great day!
James And Robin Bennett, Owners
Oct 30, 2017
Excellent service. Very quick.
Business Owner replied on Oct 31, 2017:
Thanks for leaving us a great review, Dennis! We look forward to seeing you soon!
James And Robin Bennett, Owners
Oct 26, 2017
I appreciate the knowledge of the staff and the friendliness of all of the workers. They go the extra mile to explain things in details. Thanks
Business Owner replied on Oct 26, 2017:
It's wonderful to hear you had such a great experience with our team, Sonia! Hope to see you soon!
James And Robin Bennett, Owners
Oct 25, 2017
All the time, the employees here are helpful. They are kind, understanding and knowledgeable about all the services offered on site. I always have a great experience. This last time was an exception as the tire that I had installed on Saturday immediately picked up a nail and I had to have my car towed back to Big O. They were able to determine that it was indeed the one that they had just installed and repaired it under their 30 day warranty. However, I did have to pay $75 to have the vehicle towed just about 40 minutes after the tire was installed. All in all, I will always return here. They have become like my family. I highly recommend.
Oct 21, 2017
I had a great experience at BIG O tires. They were very friendly and promptly took care of my car. I will be a repeat customer. Thank you
Business Owner replied on Oct 22, 2017:
Thanks for the great feedback! We're happy to hear your experience was so great! Hope to see you soon!
James And Robin Bennett, Owners
Oct 9, 2017
Outstanding service and very pleasant experience.
Business Owner replied on Oct 13, 2017:
Barbara, we're delighted our team provided you with outstanding service. Hope to see you soon!
James And Robin Bennett, Owners
Sep 25, 2017
I like coming to your store to get car maintenance done-----------but sometimes things just don't get done as requested. I would not have told you this or complained but you sent me this request so you asked for it. lol I was unhappy that when I requested that my oil be changed and the tires rotated that I made a specific request that there be 30 lbs of air in my tires. It states that amount on the inside of the door, but sometimes they don't look and put in wrong amounts. Therefore, my request. On my home (I live about 20 miles from your store) I decided to check that the right amount was in my tires. It has a gage in my car to show this. I was upset that both front tires said 37 lbs. of air and one back tire 36 and the other 35 lbs. None said 30 lbs as I requested! I had to stop in Mt. Washington at Ken Towerys and get someone to let air out of my tires.
Business Owner replied on Oct 3, 2017:
Judy, thanks for sharing all the details about your experience with us! We're happy you like coming to our store for maintenance and are also glad you let us know about this issue, as we are always working to improve the experience for our clients. If you'd like to discuss this matter in further detail, please give us a call or feel free to drop by our service center. We're always happy to help!
James And Robin Bennett, Owners
Sep 25, 2017
The staff and mechanics always treat me right.
Business Owner replied on Oct 3, 2017:
We are pleased to hear that, Billy! Hope to see you soon!
James And Robin Bennett, Owners
Sep 21, 2017
Have been coming here for years and have always had great service! Love these guys, come to them for all my vehicle needs!
Business Owner replied on Sep 27, 2017:
Thank you for your review, Adam! It is great to hear we have continually provided you with quality service during all of your experiences with us. We look forward to seeing you here again! Take care!
James And Robin Bennett, Owners
Aug 31, 2017
You and your staff have always treated me great, I really like Adam he's my go to tire guy.
Business Owner replied on Sep 5, 2017:
It is great to hear that everyone always takes such good care of you, Kevin. We look forward to seeing you again!
James And Robin Bennett, Owners
Aug 21, 2017
This location has awesome staff & goes above & beyond to provide excellent customer service to everyone. Why trust your automobile to a place that sells groceries when you have this great place?
Business Owner replied on Aug 22, 2017:
Thanks for taking the time to let us know what a great job our staff is doing, David. We truly appreciate your continued business with us and we're looking forward to your next visit with us.
James And Robin Bennett, Owners
Aug 14, 2017
They treat you like family! Excellent service, every time.
Business Owner replied on Aug 15, 2017:
Thanks, David! Our team strives to consistently provide excellent service so we are so happy that your experience has reflected that. We hope that you have a great day!
James And Robin Bennett, Owners
Aug 8, 2017
Just had an alignment on my car. Very friendly personel and great service and price. I recommend
Business Owner replied on Aug 8, 2017:
Thanks for the kind words! You really made our day. We're happy to have earned your recommendation! Thanks again!
James And Robin Bennett, Owners