BIG O TIRES STORE

Store Address
615 N Buckman St
Shepherdsville, KY 40165

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4.9 /5
87 reviews

Give Us a Call
(502) 543-3041

Email us
store017015@bigostores.com

Hours
Mon - Fri 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Oct 9, 2017
Outstanding service and very pleasant experience.
Business Owner replied on Oct 13, 2017:
Barbara, we're delighted our team provided you with outstanding service. Hope to see you soon!
James And Robin Bennett, Owners
Sep 25, 2017
I like coming to your store to get car maintenance done-----------but sometimes things just don't get done as requested. I would not have told you this or complained but you sent me this request so you asked for it. lol I was unhappy that when I requested that my oil be changed and the tires rotated that I made a specific request that there be 30 lbs of air in my tires. It states that amount on the inside of the door, but sometimes they don't look and put in wrong amounts. Therefore, my request. On my home (I live about 20 miles from your store) I decided to check that the right amount was in my tires. It has a gage in my car to show this. I was upset that both front tires said 37 lbs. of air and one back tire 36 and the other 35 lbs. None said 30 lbs as I requested! I had to stop in Mt. Washington at Ken Towerys and get someone to let air out of my tires.
Business Owner replied on Oct 3, 2017:
Judy, thanks for sharing all the details about your experience with us! We're happy you like coming to our store for maintenance and are also glad you let us know about this issue, as we are always working to improve the experience for our clients. If you'd like to discuss this matter in further detail, please give us a call or feel free to drop by our service center. We're always happy to help!
James And Robin Bennett, Owners
Sep 25, 2017
The staff and mechanics always treat me right.
Business Owner replied on Oct 3, 2017:
We are pleased to hear that, Billy! Hope to see you soon!
James And Robin Bennett, Owners
Sep 21, 2017
Have been coming here for years and have always had great service! Love these guys, come to them for all my vehicle needs!
Business Owner replied on Sep 27, 2017:
Thank you for your review, Adam! It is great to hear we have continually provided you with quality service during all of your experiences with us. We look forward to seeing you here again! Take care!
James And Robin Bennett, Owners
Aug 31, 2017
You and your staff have always treated me great, I really like Adam he's my go to tire guy.
Business Owner replied on Sep 5, 2017:
It is great to hear that everyone always takes such good care of you, Kevin. We look forward to seeing you again!
James And Robin Bennett, Owners
Aug 21, 2017
This location has awesome staff & goes above & beyond to provide excellent customer service to everyone. Why trust your automobile to a place that sells groceries when you have this great place?
Business Owner replied on Aug 22, 2017:
Thanks for taking the time to let us know what a great job our staff is doing, David. We truly appreciate your continued business with us and we're looking forward to your next visit with us.
James And Robin Bennett, Owners
Aug 14, 2017
They treat you like family! Excellent service, every time.
Business Owner replied on Aug 15, 2017:
Thanks, David! Our team strives to consistently provide excellent service so we are so happy that your experience has reflected that. We hope that you have a great day!
James And Robin Bennett, Owners
Aug 8, 2017
Just had an alignment on my car. Very friendly personel and great service and price. I recommend
Business Owner replied on Aug 8, 2017:
Thanks for the kind words! You really made our day. We're happy to have earned your recommendation! Thanks again!
James And Robin Bennett, Owners
Jul 28, 2017
They treat me Iike family. They have the best customer service interaction than I've ever experienced.
Business Owner replied on Jul 28, 2017:
Thanks, Karen! We set a high standard for ourselves regarding customer service so we are thrilled to have read your review. Please let us know if there is anything else we can do for you; we are more than happy to help! We look forward to seeing you again!
James And Robin Bennett, Owners
Jul 14, 2017
good
Business Owner replied on Jul 14, 2017:
Thanks, George! We hope that you have a great day!
James And Robin Bennett, Owners
Jun 5, 2017
I am very impressed with the customer service at your store and the work that is completed on my trucks. Thanks for being a trustworthy business. Greatly appreciate all you do to be the best.
Business Owner replied on Jun 5, 2017:
Thanks for leaving us such a great review, Sonia! We hope that you have a great day!
Big O Tires - Shepherdsville, KY
May 11, 2017
All the associates were very professional and friendly they took care of my issue and had me on my way. Thanks
Business Owner replied on May 11, 2017:
Thanks for the great comments! We hope that you have a great day!
Big O Tires - Shepherdsville, KY
May 11, 2017
I've been coming here for about 15 years and I trust what I'm told to make sure I am safe on the road. I also enjoy knowing that Jesus is welcome here also. That's the most important above all else. I will continue to receive my services here. Thank you so much for keeping me safe on the road. God Bless.
Business Owner replied on May 11, 2017:
Vicki, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Big O Tires - Shepherdsville, KY
Apr 22, 2017
It was awesome moved here from Va and needed a good friendly place to take my vehicles and found it in Big O tires in Shepherdsville the service was great and the most friendliest people I was in and out in good time
Business Owner replied on Apr 22, 2017:
We always love to receive great feedback. We'll pass your comments on to the team! We hope that you have a great day!
Big O Tires - Shepherdsville, KY
Apr 19, 2017
I appreciate the amazing customer service and value I receive.
Business Owner replied on Apr 19, 2017:
Shilo, this is great information to share with the team. Thanks again!
Big O Tires - Shepherdsville, KY
Apr 7, 2017
I have been going to Big O tires in Shepherdsville for over 20 years and have always been satisfied
Business Owner replied on Apr 7, 2017:
Thanks, Robin! We hope that you have a great day!
Big O Tires - Shepherdsville, KY
Mar 21, 2017
pleasant folks, timely service
Business Owner replied on Mar 21, 2017:
Thanks for the great feedback! I look forward to seeing you soon! James And Robin Bennett, Owners (502) 543-3041
Feb 14, 2017
Steve was very helpful. He called to let me know of everything he found wrong and shared with me the price. My car was completed before the time they said and I greatly appreciated that. Thanks so much for your friendliness.
Business Owner replied on Feb 14, 2017:
Thanks, Angie, for reaching out to us. Your opinion really matters to us and we appreciate you taking the time to share your thoughts! We hope that you have a great day! James And Robin Bennett, Owners (502) 543-3041
Feb 3, 2017
In town for an overnight stay, awoke to find a flat on one of the cars. Luckily we were close to the Big O store. We were greeted at the door and ask if we need help. The gentleman came to the car and pulled the tire from the trunk. Checked for punctures and after finding none told us he could clean up the bead reseat tire and check for leaks we couldn't see. Told me the cost and I gave him the go ahead.
This gentleman was professional and courteous. It was a bright spot in what could have been a bad start to the morning. Thank You.
In a few minutes we were out the door with the fixed tire. Great experience.
Business Owner replied on Feb 3, 2017:
Thanks for leaving us such a great review, Jessica! We hope that you have a great day! James And Robin Bennett, Owners (502) 543-3041
Nov 14, 2016
I came in to have the air checked in my tires. One was low.
Business Owner replied on Nov 14, 2016:
Noel, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Big O Tires - Shepherdsville, KY
(502) 543-3041
Nov 9, 2016
I always receive very good service at your store. You have very friendly and informative employees.
Business Owner replied on Nov 9, 2016:
Thanks for the feedback, Larry. We strive to provide excellent service to our customers at Big O Tires - Shepherdsville, KY and definitely appreciate your kind words. We hope that you have a great day!
James And Robin Bennett, Owners
(502) 543-3041
Nov 5, 2016
I've been going to Big-O in Shepherdsville for 12 years. I've always gotten excellent service. The staff and management are very helpful and friendly.
Oct 19, 2016
Great job: Always excellent service. We continue to come back for all of our service needs.
Oct 14, 2016
They always take good care of me no matter what the situation is, thanks guys!
Oct 4, 2016
The only automotive store I trust!! Great HONEST people that do the best job!! THANKS AGAIN!!!