BIG O TIRES STORE

Store Address
653 Old Route 66
Saint Robert, MO 65584

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4.9 /5
129 reviews

Give Us a Call
(573) 336-4995

Email us
store025015@bigostores.com

Hours
Mon - Fri 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed

Holiday Hours:
Fourth of July 7/4 Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • State Inspections
  • Free Wi-Fi
  • Complimentary Beverages Available
  • Offers Overnight Key Drop
  • Full Diagnostic and Mechanical/Engine Repairs
  • Air Conditioning
  • Complete Suspension (Shocks/Struts/Springs) and Driveline repair

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Jun 20, 2017
Great
Jun 19, 2017
The staff helped me to pick new tires for my Range Rover. Delivery of tires was two days and the service was amazing! The staff was friendly and professional! Thank you.
Business Owner replied on Jun 19, 2017:
Thanks for the great comments! We look forward to seeing you soon!
Rusty Coats, Owner
Jun 17, 2017
"Shake and Bake"

This review has some length to it but will explain in great detail the level of service Big O Tire delivers.
I have a 2016 Ram 1500 4x4, 10K miles and had Goodyear SRA factory tires. Actually the second set of tires from the dealer. When I test drove the truck before purchase, it had a very noticeable wobble at 65-75 and didn't want anything to do with the truck.
Myself being hesitant due to the fact that my previous car, 2016 Mustang GT Premium, was just repurchased from Ford as a manufacturer buyback due to heavy vibration. Hence my hesitation.
The dealer assured it was a tire issue and they'd correct it. Truck had 100 miles on it and now a new second set of Goodyear SRAs. The shake was barely noticeable then. I chalked it up to being a 4x4 truck. (Having cars most of my life)
Over the months, I've noticed the shake getting more noticeable and speed variable; now 45-75 and horrible above 80.
I called Big O Tire and spoke to Hutch, it was a Thursday and set an appointment for that evening. I was running late from work at arrived around 5:50pm. I even called ahead of time to ensure I wasn't "keeping them". Hutch assured it was fine and to come in. They balanced the wheels to discover all were 1.5-2.0oz weight off.
I left that night and drove the truck and was disappointed because the shake wasn't gone, just different speeds now.
I called again Friday morning and spoke to Bennie, he wanted to see it as soon as I could bring it in. I arrived around 0830 and met Bennie. He introduced me to Jim, the service tech. I gave Jim the keys and hopped in the truck. Right away Jim noticed the wobble and confirmed every worry I had. A sigh of relief because we all know those times where "we can't replicate the issue".
Jim explained they would road force balance and determine the issue. I left the truck with them and was called that afternoon to be informed what I pretty much knew from my research. The tires are out of round and not balancing well at all. Many Ram owners were having issues with these tires.
Jim explained they could warranty them through Goodyear. This is after Jim called multiple Dodge dealerships, including mine, and Dodge customer care to which he was told they don't cover tires. Goodyear did say they would but only replace with the same set of tires. This will be set #3.
No thanks, I asked Jim about replacing with Michelin LTX. I've always ran Michelin and Continentals on all my previous vehicles with no Issues. I rather do it once and right.
Jim calculated a great deal and I put a deposit down that day and the tires arrived Monday morning. I dropped the truck off and picked it up that afternoon. Before I could pay, Bennie hands me the keys and says, "Drive it first", confidently. So I obliged. And was pleasantly surprised. The truck was smooth at every speed. More than satisfied.
Bennie, Jim and Hutch, Gentlemen, I appreciate your assistance with everything and will be back. You put this man at ease because I thought I had another vibration lemon I was going to have to deal with.
Great customer service, pure definition in itself.

-Philip
Business Owner replied on Jun 17, 2017:
Thanks for the great feedback! We hope that you have a great day!
Rusty Coats, Owner
Jun 16, 2017
Have used Big O tires for many years. The crew at St. Roberts, MO, are the best. As a 71 year old widow, they take excellent care of me since I travel by car from coast to coast every year visiting family and friends. The team is fast, efficient and wonderfully friendly. I always look forward to having my tires routinely just to enjoy these guys. Thank you.
Business Owner replied on Jun 16, 2017:
Thanks for leaving us such a great review, Linda! We hope that you have a great day!
Rusty Coats, Owner
Jun 15, 2017
Customer service was great. Work was completed quicker than estimated, which was great for being a walk-in. Employees were friendly and knowledgeable. Store got a 4 in cleaniness, however it's due to the remodeling going on inside.
Business Owner replied on Jun 15, 2017:
Thanks for the great comments! Hope to see you soon!
Rusty Coats, Owner
Jun 13, 2017
Fast and efficient work, great staff, customer oriented business
Business Owner replied on Jun 14, 2017:
Thanks for the high star rating! We look forward to seeing you soon!
Rusty Coats, Owner
Jun 12, 2017
Awesome experience as usual
Business Owner replied on Jun 12, 2017:
Thanks for the great comments! Hope to see you soon!
Rusty Coats, Owner
Jun 6, 2017
The service to fix my flat tire on a new 2017 Ford F150 was exceptional. After picking up some sharp object I barely made it to the dealership where my vehicle was purchased, only to find the service department closed on a Saturday morning. However, I was met by one of the managers who first noticed the air escaping from the tire. He informed me of the service department closure and said the he could put enough air in the tire to afford an opportunity to make it to Big O Tire nearby. That was done and proceeded immediately to Big O Tire and was met by one of the staff members who told me to park in place and have my vehicle checked in. I met Hutch at the desk and he greeted me professionally and informed of the time it would take to get to my vehicle and gave me the option to wait or drop off for the repair. I dropped my vehicle off and had my wife pick me up to wait. It seemed that only a few minutes had passed before I got the phone call from Hutch that my vehicle was ready. Returning to Big O Tire, I immediately saw my vehicle and went inside to pay. Met again by Hutch, he was very professional in taking care of the total process, reassuring me of their excellence. Although I had another vehicle serviced at Big O Tire a couple of years ago, I still was impressed by their knowledge and great care of customers. I am totally satisfied with Big O Tire's excellence in taking care of customers' needs.
Business Owner replied on Jun 7, 2017:
Thanks, Harold, for taking the time to share your thoughts! We'll be sure to pass your feedback along to the team. We look forward to seeing you soon!
Big O Tires - St. Robert, MO
May 29, 2017
The staff was friendly and courteous
Business Owner replied on May 30, 2017:
Albert, thanks for sharing all the details about your experience with us! We're glad to hear that our staff made your experience such a positive one. We hope that you have a great day!
Big O Tires - St. Robert, MO
May 26, 2017
VERY KNOWLEDGEABLE AND HELPFUL! Highly recommend! Super nice!
Business Owner replied on May 26, 2017:
Ruby, thanks for sharing all the details about your experience with us! Hope to see you soon!
Big O Tires - St. Robert, MO
May 24, 2017
I came to your store not sure of where the grinding sound was Coming from.
The mechanics physically troubleshooted through a process of elimination and the outcome was quite a benefit to my wallet.
Good work guys! No, EXCELLENT!
Business Owner replied on May 24, 2017:
Thanks for the kind words! We appreciate your business!
Big O Tires - St. Robert, MO
May 15, 2017
Great bunch of folks
Business Owner replied on May 15, 2017:
Thanks, Kathy, for taking the time to share your thoughts! Hope to see you soon!
Big O Tires - St. Robert, MO
May 8, 2017
So helpful and friendly!
Business Owner replied on May 8, 2017:
Thank you Peggy!
May 8, 2017
I had been running around all day trying to get my blinker light replaced. Nowhere else on town could figure out how to unscrew the light to replace it - at least not in an affordable and timely manner. I went into this store and it was dome within 20 minutes. I was so relieved and thrilled with the service I went ahead and let them do my alignment. I will definitely be using this store for everything while I'm here in missouri.
Business Owner replied on May 8, 2017:
Thanks for leaving us such a great review, Amanda! Hope to see you soon!
Big O Tires - St. Robert, MO
May 6, 2017
I went to Walmart first because it was supposed to be cheaper, but after almost 3 hours waiting for new tires, they informed me that they could not do anything because they didnt have my car tires. Big O Tires went above and beyond to make sure I had new tires on my car because I had one tire that was showing wires and it was closing time for them. They were wonderful people. For me the ONLY place I will go is Big O tires. Thank you all very much and I will be back very soon. Lol 1 more tire to go. Thank you all again and God Bless
Business Owner replied on May 6, 2017:
Thanks for leaving us such a great review, Charla! We hope that you have a great day!
Big O Tires - St. Robert, MO
May 5, 2017
As always, prompt, knowledgeable, friendly service.
Business Owner replied on May 5, 2017:
Thanks for leaving us such a great review, Joe! Thanks again!
Big O Tires - St. Robert, MO
Apr 28, 2017
Very Professional Great Service
Business Owner replied on Apr 28, 2017:
Dontrell, thanks for sharing all the details about your experience with us! We look forward to seeing you soon!
Big O Tires - St. Robert, MO
Apr 24, 2017
I have been a customer with your shop since they opened and even before that. Benny and his crew always take care of me and they always make sure that I leave satisfied. I have purchased over 6 wheel packages from this shop over the past 10 years and I will definitely be back again for my next wheel package.
Business Owner replied on Apr 24, 2017:
Thanks, Wilson! Hope to see you soon!
Big O Tires - St. Robert, MO
Apr 24, 2017
The service was great but the wait wa Stevie as long as what I was told. Altogether though it was great
Business Owner replied on Apr 24, 2017:
Thanks for the great feedback! We hope that you have a great day!
Big O Tires - St. Robert, MO
Apr 21, 2017
They don't try to take advantage because I am a woman. I have always been satisfied with the service there.
Business Owner replied on Apr 21, 2017:
Thanks, Paula, for taking the time to share your thoughts! We hope that you have a great day!
Big O Tires - St. Robert, MO
Apr 19, 2017
I have lived in this area for over 20 years and have been a returning customer ever since my first visit pre-Big O in the 1990's. The staff are always knowledgeable, friendly, courteous. Never had a problem with any of the products that I have purchased. I would recommend everybody I know to this shop!
Business Owner replied on Apr 19, 2017:
Thanks, Joe! Hope to see you soon!
Big O Tires - St. Robert, MO
Apr 12, 2017
Had no problems or issues. Service was performed while I waited.
Business Owner replied on Apr 12, 2017:
Barb, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Big O Tires - St. Robert, MO
Apr 12, 2017
I really like the people that are at the Big O shop in Saint Robert Missouri, they are very helpful, knowledgeable, and overall good people. I'd just like to say thank you to the guys for what they do, thanks guys..
Business Owner replied on Apr 12, 2017:
We always love to receive great feedback. We'll pass your comments on to the team! We hope that you have a great day!
Big O Tires - St. Robert, MO
Apr 10, 2017
I had an issue with the front alignment and spoke with the management about it over the phone. I was so pleased that the manager on shift not only did he know about my truck and every detail even though I had not told him much about my vehicle but told me what the possible issue was with the alignment and the fix to it, and he was exactly right. It goes to show he knows every vehicle that comes thru his bays. I was very pleased with him and his response as he was eager to resolve my issue and concern. Will definitely recommend this Big O's to all I know. Thank you management and staff. Respectfully.
Business Owner replied on Apr 11, 2017:
We always love to receive great feedback. We'll pass your comments on to the team! We hope that you have a great day!
Big O Tires - St. Robert, MO
Apr 10, 2017
I will continue to take my truck there. Good service that is relatively fast. No BS!
Business Owner replied on Apr 10, 2017:
Thanks for the great feedback! We hope that you have a great day!
Big O Tires - St. Robert, MO