BIG O TIRES STORE

Store Address
330 11th St
Elko, NV 89801

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4.8 /5
204 reviews

Give Us a Call
(775) 738-2877

Email us
store028105@bigostores.com

Hours
Mon - Fri 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Apr 12, 2018
DOING A GREAT JOB FOR RUBY MOUNTIAN MOTORS!! THANKS AGAIN FOR ALL OF THE DEDICATION AND HARD WORK FROM THE WHOLE STAFF!!! #IM4ELKO
Business Owner replied on Apr 14, 2018:
Thanks for leaving us such a great review, Greg! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope that you have a great day!
Michael Petersen, Owner
Apr 11, 2018
I love Big-O and the people that work there. They are vary helpful. Unfortunately, there needs to be more communication between employees and/or a computer entry. My wife showed up at 9:00 and was told to come back at 11:00. She was told to wait until one man said she was told to be there at 11:00. She was still there waiting 3 hours for an oil change and maybe an alignment, which was never done, do to they said it needed ball joints.
Business Owner replied on Apr 13, 2018:
Thanks, Sara, for taking the time to share your thoughts! We appreciate all constructive feedback, as we are always looking for ways to improve our services. We look forward to seeing you soon!
Michael Petersen, Owner
Apr 2, 2018
ty was great.... professional, communication, follow up, and patience!! good combo!
Business Owner replied on Apr 4, 2018:
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Michael Petersen, Owner
Mar 29, 2018
Service Representatives did excellent. I had some issues they took care of me without any problem. Look forward to coming back. Thank you!!!
Business Owner replied on Mar 30, 2018:
Thanks for leaving us such a great review, Scott! We look forward to your next visit, too! If you have any further questions, please give us a call. We're always happy to help! We hope that you have a great day!
Michael Petersen, Owner
Mar 24, 2018
I personally have never had a problem everyone is courteous and helpful. My girlfriend was having extensive work done on her car, scheduling problems arose and the car hadn't been touched all day, to say the least we was pretty mad. Your crew and manager handled problem very professionally and in timely manner. So thank you to all at your store John Nixon
Business Owner replied on Mar 25, 2018:
John, thank you for taking the time to let us know about your experience! We know we always have room to improve, so we will certainly use this feedback to our advantage to improve for you and our other clients. If you have any further questions, please give us a call. We look forward to seeing you soon!
Michael Petersen, Owner
Mar 22, 2018
Service was prompt and effective
Business Owner replied on Mar 23, 2018:
Larry, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Big O Tires. Thank you, and we hope to be of service to you again. Take care.
Michael Petersen, Owner
Mar 21, 2018
Service was very good and timely
Business Owner replied on Mar 21, 2018:
Thanks, Larry, for taking the time to share your thoughts! We are happy we could get you back on the road in a timely manner. We hope that you have a great day!
Michael Petersen, Owner
Mar 12, 2018
From the guys up front to the mechanics in the back , they're awesome!!
Business Owner replied on Mar 12, 2018:
Sylvia, we're happy you found our staff to be so supportive during your experience here at Big O Tires. Thank you, and we hope you will consider us again in the future! Take care!
Michael Petersen, Owner
Mar 9, 2018
Very pleasant
Business Owner replied on Mar 9, 2018:
Ken, we are so pleased you enjoyed your visit to Big O Tires. Thank you, and we hope to be of service to you again!
Michael Petersen, Owner
Mar 8, 2018
I stopped by to have my car tires rotated and the store got me in and out in 40 minutes, I then took my second car in and the store got me in right away. In a half-hour I was on my way home. Thanks
Business Owner replied on Mar 8, 2018:
Carl, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Big O Tires. Thank you, and we hope to be of service to you again! Take care!
Michael Petersen, Owner
Mar 5, 2018
Excellent service and very timely. Phone call when completed.
Business Owner replied on Mar 7, 2018:
Hi Mike, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Michael Petersen, Owner
Feb 28, 2018
Only issue I have is the wait time for mechanical work Sales staff does a great job always
Business Owner replied on Mar 1, 2018:
Steve, we strive for 100% satisfaction, and it is great to see you had such a positive experience at. Please don't hesitate to reach out if there's anything additional we can do for you.
Michael Petersen, Owner
Feb 23, 2018
Great service for unscheduled event
Business Owner replied on Feb 27, 2018:
Hi Don, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Michael Petersen, Owner
Feb 21, 2018
Excellent staff.
Business Owner replied on Feb 23, 2018:
We always love to receive great feedback, Larry. We'll pass your comment on to the team! We hope that you have a great day!
Michael Petersen, Owner
Feb 16, 2018
Julio did a great job balancing my tires and answering all of my questions. Thanks for the excellent service.
Business Owner replied on Feb 16, 2018:
Pete, thanks for sharing all the details about your experience with us! We hope that you have a great day!
Michael Petersen, Owner
Feb 16, 2018
It was great experiance.
Business Owner replied on Feb 16, 2018:
Heather, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Michael Petersen, Owner
Feb 8, 2018
Always extremely helpful...and great service!!
Business Owner replied on Feb 9, 2018:
Thanks, Jerry! We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Michael Petersen, Owner
Feb 8, 2018
Very helpful staff!
Business Owner replied on Feb 9, 2018:
We are pleased to hear that you find our staff so helpful, Perry! We hope that you have a great day!
Michael Petersen, Owner
Feb 6, 2018
It was my first time to Elko. Came out my hotel room and I had a flat. Went to Big O to have the flat fixed and it was amazing. They fixed my flat, put air in all my tires and replaced the valve cap that the dealership forgot to put on! It didn’t cost me a dime! WOW! You guys are awesome thank u so much!
Business Owner replied on Feb 6, 2018:
Thanks for leaving us such a great review, Chrstine! We are so glad we could help you out with your flat tire. We hope that you have a great day!
Michael Petersen, Owner
Feb 1, 2018
Everyone is always pleasant.
Business Owner replied on Feb 2, 2018:
Janel, thank you for taking the time to let us know about your experience! Hope to see you soon!
Michael Petersen, Owner
Jan 29, 2018
Not only did I get the usual great service on my RV, but Ty and Logan were especially helpful in getting my c card straightened out. Thanks
Business Owner replied on Jan 30, 2018:
Gwen, we're happy our team delivered great service and that Ty and Logan were of such help. We look forward to seeing you again in the future!
Michael Petersen, Owner
Jan 29, 2018
Just went in for an oil change. Had one car infront of me. Took an hour just as the clerk said it would. Thank you.
Business Owner replied on Jan 30, 2018:
Brittany, thanks for your feedback. We're glad our team delivered your vehicle on time as promised. Hope to see you soon!
Michael Petersen, Owner
Jan 21, 2018
One person pretty much ignored me while inputting into the computer and then the phone rang and was answered before I was acknowledged, I almost left disgusted (I haven't done business there in years because that is what I have come to expect with that store) as I was leaving another CS person came in and I got my trailer tire ordered and told he would have it tomorrow. I was on my way in less than 5 minutes. The next day I was called and told the tire was there and if I wanted to have it mounted to bring in the old one. I dropped off the tire and was told to give them an hour and it was ready when I got back along with no mounting fee. I will be back to give them another try. The only reason the store's customer service is inly a 3 is the first person that did not acknowledge me.
Business Owner replied on Jan 21, 2018:
Thanks, Rick! We look forward to seeing you soon!
Michael Petersen, Owner
Jan 18, 2018
Have been customer for years, like the service
Business Owner replied on Jan 18, 2018:
Thanks for the great comments! We hope that you have a great day!
Michael Petersen, Owner
Jan 18, 2018
Fast and efficient service. Would never go anywhere else!
Business Owner replied on Jan 18, 2018:
Lyndi, thank you so much for the awesome 5 star rating! Have a great day!