BIG O TIRES STORE

Store Address
330 11th St
Elko, NV 89801

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4.8 /5
92 reviews

Give Us a Call
(775) 738-2877

Email us
store028105@bigostores.com

Hours
Mon - Fri 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free Rotation & Re-balance With Tire Purchases
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Mar 21, 2017
Great service
Business Owner replied on Mar 21, 2017:
Thanks, Ron, for reaching out to us. Your opinion really matters to us and we appreciate you taking the time to share your thoughts! I look forward to seeing you soon! Michael Petersen, Owner (775) 738-2877
Mar 20, 2017
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Business Owner replied on Mar 20, 2017:
Thanks for leaving us such a great review, Tom! We hope that you have a great day! Michael Petersen, Owner (775) 738-2877
Mar 20, 2017
I had 2 rear shocks replaced on my 2009 Dodge Ram. Customer service was excellent, Pricing was very good, The front desk associate offered me a ride home as the wait would be 3 hours, I found a ride home but was impressed by the offer. Everything was great. I have been coming to Big O for years and they are very trustworthy. I received a text when the work was complete, also done sooner than expected. Thank you!! My daughter Carrie had her oil changed 2008 corolla and snow tires off, and was very happy with the service also. I liked the text when work was completed :-)
Business Owner replied on Mar 20, 2017:
We always love to receive great feedback. I'll pass your comments onto the team! We hope that you have a great day! Michael Petersen, Owner (775) 738-2877
Mar 17, 2017
Simple instructions were not followed, like which phone number to call when service was finished.
Business Owner replied on Mar 17, 2017:
Thanks for the feedback, Kathy. We strive to provide excellent service to our customers at Big O Tires - Elko, NV. I apologize that the incorrect number was used. If you could please give us a call so we can correct your information in our system, that would help ensure this doesn't happen again.

I hope that you have a great day!
Michael Petersen, Owner
(775) 738-2877
Mar 16, 2017
Always a pleasant experience -- fast and efficient I always enjoy the popcorn too.
Business Owner replied on Mar 16, 2017:
Thanks for leaving us such a great review, Gwen! We hope that you have a great day! Michael Petersen, Owner (775) 738-2877
Mar 16, 2017
Always a pleasure to work with Chuck, Tye, Chris, and the crews. We are treated well and fairly every time we go to Big O. Keep up the good work. I recommend Big O to others all the time because I have been treated so well
Business Owner replied on Mar 16, 2017:
We always love to receive great feedback. I'll pass your comments onto the team! We hope that you have a great day! Michael Petersen, Owner (775) 738-2877
Feb 6, 2017
Only problem was they didn't ask if I wanted tire protection plan. I already have it through my auto club. Paid an extra $23+ and didn't have too.
Business Owner replied on Feb 6, 2017:
Thanks, Debra, for reaching out to us. Your opinion really matters to us and we appreciate you taking the time to share your thoughts! We hope that you have a great day! Michael Petersen, Owner (775) 738-2877
Jan 31, 2017
The front counter crew are friendly & helpful & get me in & out of there as soon as possble,!!,,,,,!& GREAT POPCORN
Business Owner replied on Jan 31, 2017:
Thanks for the great feedback! We hope that you have a great day! Big O Tires - Elko, NV
Jan 23, 2017
No complaints. I'm not even going to complain about the price, the tires were right in line with what I expected to pay. The install was speedy and everyone was friendly. Thanks a bunch
Jan 16, 2017
The staff was very well trained and helpful, I will definitely be back.
Jan 9, 2017
Took a little longer than expected. Load of tires came in and started to get busy. Overall service was great. I will be back for sure.
Jan 9, 2017
Ty helped us out with our recent tire purchase. He was very helpful in finding what we needed as well as getting us in in a timely manner, that worked with our schedule. Went over everything done as well as things that need done soon. He is great to work with.
Jan 3, 2017
Tyrel is always polite, very helpful and very friendly. He answers all my questions.
Business Owner replied on Jan 3, 2017:
Thanks, Janel, for reaching out to us. Your opinion really matters to us and we appreciate you taking the time to share your thoughts! I look forward to seeing you soon!
Michael Petersen, Owner
(775) 738-2877
Jan 2, 2017
The website was super user friendly and the deciding factor to go to Big O Tires. Ty was very friendly and I was touched to see that when I looked at my new tires after driving back to Wells that they had taken the time to take my pink valve stem caps off my old tires and put them on the new tires. Just a little detail that most wouldn't have thought of made me smile. Thanks Big O.
Jan 2, 2017
A great experience as always!
Business Owner replied on Jan 2, 2017:
Thanks for leaving us such a great review, Kathryn! Thanks again!
Michael Petersen, Owner
(775) 738-2877
Dec 2, 2016
Had a two hour wait for tires to be put on. Left vehicle and walked downtown for lunch. When we returned we waited in lobby only to find they did not have the tires for my vehicle and then we ordered the tires to come in the next day. The next day we were contacted that tires had arrived. We returned to store and the tires were installed.
Nov 22, 2016
Very good and quick service I had 4 tires put on my truck with no problems and the front desk personal were prompt and friendly. A very good experience on whole.
Nov 22, 2016
Appreciated the service the Big-o employees put into my car, but there was a disconnect in understanding at times when we spoke. I just bought my car and this is the first time that I have not been able to work on my own vehicle with how low the car is to the ground. when i firs brought the car for tires i asked for the front suspension to be looked over with the alignment check. the first service, tires and oil change. took three and half hours witch seemed very reasonable. except the alignment check was never conducted. This turned out to be okay because the next Monday I needed a oil change for the trans as i had no way to safely lift the car and crawl under it. This time It took five and a half hours to pick my car up, a hour past final quoted time. and this time it seemed as I picked my car up it seemed as if employees where glad to be rid of the car. overall i was happy with the service, but not very happy with how long it took just to change a few quarts of gear oil and shake some parts. having previously worked for a auto shop I know how important it can be to some customers as to what is looked for when experiencing issues.
Nov 12, 2016
The employees are very friendly and they do quality work
Nov 11, 2016
These guys always do a good job. For basic services they are experts and professionals. For repairs and such, they will estimate what the problem might be from my description, then they'll check it out and tell me what's going on before proceeding. I have never had a problem. Occasionally, it might take a little longer than estimated, but it's always done right.
Business Owner replied on Nov 11, 2016:
Thanks for the feedback, Brian. We strive to provide excellent service to our customers at Big O Tires - Elko, NV and definitely appreciate your kind words. We hope that you have a great day!
Michael Petersen, Owner
(775) 738-2877
Nov 11, 2016
Great customer service...always a good experience.
Nov 10, 2016
Service was good
Nov 10, 2016
I had some problems and Ty solved all the problems and very happily.
THANK you Ty
Nov 9, 2016
The Rowley's love Big O Tire, the employee's know us by name and know our needs. They are always keeping us updated on sales, they know we always want and need the best deal. Tyrel is the best and he always goes the extra step for our family.
Nov 3, 2016
GREAT FRIENDLY SERVICE