BIG O TIRES STORE

Store Address
330 11th St
Elko, NV 89801

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4.8 /5
146 reviews

Give Us a Call
(775) 738-2877

Email us
store028105@bigostores.com

Hours
Mon - Fri 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Oct 20, 2017
Great service
Business Owner replied on Oct 20, 2017:
Allan, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Michael Petersen, Owner
Oct 17, 2017
I've been going to Elko's Big O for over 10 years now, and I've almost always been very happy with the work that has been performed for me. I will continue to recommend this branch to friends and family.
Business Owner replied on Oct 18, 2017:
Thank you for the great review and recommendation, Andy! We look forward to seeing you soon!
Michael Petersen, Owner
Oct 16, 2017
The guys were very helpfull. The only downfall was the 2 1/2 hour wait to fix a flat. I ended up having to.purchase a new tire due to the bad shspe the tire was in. Restored my faith in Big O. I havent been to a Big O in years because of bad customer service. Your guy was top notch. I want to go back and get the other 3 tires this week so.etime. but due to the hours i work its hard to get in there. I leave for work at 5 am and dont get back to the motel until 730 pm. Would like to work something out to drop off the car to get the other 3 tires.
Business Owner replied on Oct 18, 2017:
Jerry, thank you for taking the time to let us know about your experience! We always love to receive great feedback. We'll pass your comments on to the team!
Michael Petersen, Owner
Oct 16, 2017
Your store was fine. BUT, what I need to follow up on is a Reno store which did an alignment 3 weeks prior to my tires having excessive wear which required replacement.
Oct 13, 2017
I
Business Owner replied on Oct 16, 2017:
We appreciate you leaving us four stars, John. We hope you choose us again in the future!
Michael Petersen, Owner
Oct 11, 2017
Ty took excellent care of us.
Business Owner replied on Oct 13, 2017:
It is great to hear that Ty took such good care of you, Bert. We look forward to seeing you soon!
Michael Petersen, Owner
Oct 9, 2017
The manager Ty took great care of us as always. Last week we had our truck scheduled for an oil change, tire rotation, and replacing the front brakes based on a recommendation from the last time we had it serviced. When we went to pay however the brakes had not been done as it was not written down to have them serviced, even though that’s what we made an appointment for. Ty stepped in and took care of us, asked us to bring it back on Monday and they would get it done right away. Just picked it up and everything is running great.
Business Owner replied on Oct 13, 2017:
Jeremy, we're happy this issue could be rectified and that we were still able to provide a positive experience! We hope that you have a great day!
Michael Petersen, Owner
Oct 4, 2017
Always have been treated very well. This is a professional business with a great staff. No complaints.
Business Owner replied on Oct 9, 2017:
Thanks for the great comments! We hope that you have a great day!
Michael Petersen, Owner
Oct 4, 2017
Always dependable and friendly.
Business Owner replied on Oct 9, 2017:
Thanks, Gwen! We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Michael Petersen, Owner
Oct 4, 2017
Experience at Big O Tire was very good. Service personnel were professional and polite. Waiting area has ESPN on a big screen TV, plenty of leather seats and tables to sit down at, making waiting relaxing and enjoyable. Grade A.
Business Owner replied on Oct 9, 2017:
Thanks for leaving us such a great review, Doug! Hope to see you soon!
Michael Petersen, Owner
Oct 4, 2017
I had a set of 37 inch mud terrains mounted and balanced, they turn out amazing. Thanks big o
Business Owner replied on Oct 9, 2017:
Marcus, thank you for taking the time to let us know about your experience! Hope to see you soon!
Michael Petersen, Owner
Oct 4, 2017
Appreciate the concern about my old tires and love my new tires!
Business Owner replied on Oct 9, 2017:
Thanks for taking the time to leave us a review, Arlene. We look forward to seeing you soon!
Michael Petersen, Owner
Aug 14, 2017
Very nice employees first time getting tires and they made the experience very easy and helpful .
Business Owner replied on Aug 15, 2017:
Thanks, Alexis. It's great to hear that our staff took such good care of you. We look forward to seeing you again!
Michael Petersen, Owner
Aug 7, 2017
Excellent service, friendly and was in and out in a very short time.
Business Owner replied on Aug 8, 2017:
Pam, we're happy our team was able to get you in and back on the road so quickly! We hope that you have a great day!
Michael Petersen, Owner
Aug 7, 2017
Always great service above and beyond my expectations!
Business Owner replied on Aug 7, 2017:
Thanks for the kind words, Matt! It is great to hear we could go beyond your expectations! We look forward to your next visit with us! Take care!
Michael Petersen, Owner
Aug 5, 2017
Logan did a great job.
Business Owner replied on Aug 6, 2017:
Thanks for the kind words! You really made our day. We look forward to seeing you soon!
Michael Petersen, Owner
Aug 3, 2017
I have been working with Big O now for several years both for a company car and our family's vehicles. All of the people behind the counter have consistently met our needs. The owner of the Elko store and the management team are more than "friends" - they are more like members of our family - concerned about our automotive needs and taking care to keep us safe. My last set of tires was guaranteed for 60K miles - they lasted for 54K - I was down to the core when I came in for replacements. Since new tires and alignment driving is way more pleasurable than vibrating down the highway. Thanks, Big O Elko! Sincerely appreciate all you do for so many of us.
Business Owner replied on Aug 3, 2017:
Thanks, Stephanie! We hope that you have a great day!
Michael Petersen, Owner
Aug 1, 2017
I went in for my tires check-up and I ended up getting new tires. My old tires only had 10,000 miles on them and store worked with me to get new tires at a discounted price. That is what I call a great place to do business with. I will keep buying my tires at Big October tires. Thank you Elko, Nv Big October tires
Business Owner replied on Aug 1, 2017:
Thanks for leaving us such a great review, Carl! We hope that you have a great day!
Michael Petersen, Owner
Jul 31, 2017
As usual, I was treated very well.
Business Owner replied on Jul 31, 2017:
Thanks for the kind words! You really made our day. We hope that you have a great day!
Michael Petersen, Owner
Jul 28, 2017
Everything went exactly as explained. My car is working great now.
Business Owner replied on Jul 28, 2017:
Thanks, Jon! Please let us know if there is anything else we can do for you; we are more than happy to help! We look forward to seeing you again!
Michael Petersen, Owner
Jul 24, 2017
Always excellent and worthy of trust
Business Owner replied on Jul 25, 2017:
Thanks for leaving us such a great review, Gwen! It means a lot to us to have earned your trust and business. We hope that you have a great day!
Michael Petersen, Owner
Jul 19, 2017
Everything was great. We are loyal customers.
Business Owner replied on Jul 20, 2017:
Thanks, Brett! We truly appreciate your continued business with us and we look forward to working with you again. We hope that you have a great day!
Michael Petersen, Owner
Jul 14, 2017
Always treated well and fairly.
Business Owner replied on Jul 14, 2017:
Thanks, Allan! We truly appreciate your business with us and we look forward to working with you again. We hope that you have a great day!
Michael Petersen, Owner
Jul 10, 2017
Great Customer Service, I enjoyed buying from Big O.
Business Owner replied on Jul 10, 2017:
Thanks for leaving us such a great review, Karen! We hope that you have a great day!
Michael Petersen, Owner
Jul 10, 2017
Got the iol changed very quickly . I am very happy with that. Thank you very much.
Business Owner replied on Jul 10, 2017:
Thanks, Susan! Please let us know if there is anything else we can do for you; we are more than happy to help! Hope to see you again!
Michael Petersen, Owner