BIG O TIRES STORE

Store Address
1146 W 800 S
Payson, UT 84651

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4.9 /5
124 reviews

Give Us a Call
(801) 465-9934

Email us
store044218@bigostores.com

Hours
Mon - Fri 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Jan 18, 2018
Just had them change around some old tires i needed off. They did that and also told me things about my truck i needed to fix to make it drive better.
Business Owner replied on Jan 19, 2018:
Thank you Mr. Callister for stopping by. We always perform a free 22 point courtesy check as part of every visit so you are kept up-to-date on your vehicle.
Jan 15, 2018
Courteous. Quick service.
Business Owner replied on Jan 15, 2018:
Thank you Bill! We really appreciate your business and your kind review! We aim to please. Kevin
Jan 4, 2018
I went in for an oil change and ended up needing new tires, brake pads, and rotors as well. After leaving there was a grinding noise coming from the front passenger side tire. I took it back in and they found that they had bent something during the install, which they fixed. Then the next day while traveling to family out of town, the brakes were pulsing and shaking a bit. We took it to a Big O out of town where we were traveling. They said it was a protective film layer on the rotors that needed buffed off to fix it. They did so free of charge for us, but it didn't fix it. We then took it back to the original Big O after returning home from vacation. They found that the pads and rotors were bad and warrantied them for us, but they had to order them in. So we had to take it back in the next day. They took care of us and helped us out, but it was very frustrating that we had to return 4 times to get it taken care of, which was a lot of time for us to do. They were friendly and helped us out though.
Business Owner replied on Jan 4, 2018:
Johnathon -- Thank you for your open and honest assessment of what happened on your visits. Please let us know when you are in for your next tire rotation and we will give you a free full service Oil Change to help make up for your time. We apologize that the brake manufacturer sent us defective parts, but can see things we could do better and your comments allow us to continue improving and training. Thank you so much for your review, and your business!
Jan 3, 2018
They helped me so much!! I had an unexpected emergency when I got a flat tire in the middle of a wedding and the wedding luncheon. The service was super fast and great quality. They were very accommodating! I would gladly go there again! Thank you!
Jan 2, 2018
Very friendly and helpful. Amazing & fast service! I'm new to Payson and it's my go to spot from now on!
Business Owner replied on Jan 3, 2018:
Austin - it was Great meeting you, and Welcome to Payson! You will find it to be a wonderful community. We look forward to seeing you and serving you every time!
Dec 30, 2017
Gabe is amazing and so are his employees. They are always friendly, courteous, and willing to go the extra mile to keep loyal customers.
Business Owner replied on Jan 2, 2018:
Natasha - Thank you! You have been an absolute pleasure to get to know and to work with! We will pass your kind words on to Gabe and his staff.
Dec 28, 2017
I came to get new tires. The tire pressure sensor on the front driver’s side broke when the mechanic took off the old tire. I was told that the tire pressure sensor was already broken and “rolling around in the tire upon arrival.” I didn’t have any tire pressure sensor light on my dashboard before getting new tires, but the light came on afterward. Initially they wanted to charge me for a replacement sensor. However, Jesse called me later to inform me that he had found a replacement sensor and offered to replace it for free. The service was great, and I’m impressed with the prompt way the problem was handled. I will continue to do business here and recommend this store to others!
Business Owner replied on Dec 29, 2017:
Justin, thank you for your feedback and the positive review! We apologize for the initial misunderstanding but we're grateful for the opportunity to make it right! We look forward to serving you again in the future!
Dec 28, 2017
Even though they had to stay late everyone busted us out really fast and got it done
Business Owner replied on Dec 28, 2017:
Going the Extra Mile for You is what Big O is all about Kasey. Thank you for stopping by, no matter what time it is, we will always care and appreciate your visit!
Dec 27, 2017
I like dealing with Big O for my tires. They always do a great job.
Business Owner replied on Dec 28, 2017:
Thanks Mardee!! We like dealing with you too! Thank you for your business!!
Dec 26, 2017
Not going to lie. All I’ve ever heard from Big’O customers is how horrible their service was... but at the Payson, UT location they did a great job at a really awesome price!!! Very pleased with their service.
Business Owner replied on Dec 28, 2017:
Hi Mr. Sorenson - Sometimes people like to complain just to show support for someone who sin't happy, but we know that we in Payson and every Big O store nationwide really strive to consistently offer superior service and values. If you or anyone you know ever has an unpleasant experience, please call the store and let us know. We guarantee we will make it right, and right away! We are very appreciative of your comments and your business!
Dec 22, 2017
I will never buy tires from anywhere else, Gabe and the guys there have always treated me well and always done good work. Definitely recommend.
Business Owner replied on Dec 22, 2017:
Thank you Parker it is easy treating others well when they are as nice as you are! We are trying to earn your business every day. many thanks and Merry Christmas!
Dec 21, 2017
good experience, very fast and efficient.
Business Owner replied on Dec 22, 2017:
Gary - you are the best! Thanks for a great review. We will strive to make it a great experience every time. Thanks you for your business.
Dec 21, 2017
Jesse was great, he seemed extremely knowledgeable about the products and my vehicle, tying the two together to give me the best options to choose from. He did not try to over sale me anything and let me choose the services I wished to select. He gave me upfront pricing and stuck to them through it all.
Business Owner replied on Dec 21, 2017:
Thanks Marlon, at Big O you are always in control of the choices, after all it is YOUR car. Jesse is a good, honest man and very helpful. Thank you for letting us be of Service.
Dec 20, 2017
Gabe is wonderful. Spectacular. Fantastic. He runs the place extremely well, very customer service driven, and his team is behind him and his vision. I can’t say this about all the Big-O’s and I know the Dunn’s own at least Spanish, Nephi, and Payson but I have been extremely impressed with Gabe and his staff. Jesse is who helped me last time and he was outstanding as well! Very rarely would I consider the auto industry service side of things actually “service oriented” but walking in that payson store makes me feel like I’m walking into a family members house. I would give Gabe a raise and hope you can keep him for years to come. As long as Gabe is there, I can assure you that me, my father, and my 3 siblings will continue to come to big o in payson to service our vehicles and we will continue to recommend Gabe’s store to our friends and family. Happy holidays!
Business Owner replied on Dec 20, 2017:
Steven - how exceptional of you to take time from your busy day to write! We love Gabe and Jesse and the wonderful family at Big O Tire in Payson too. Gabe is our son, so we always like to hear positive comments like yours...it made us very happy. Most of all, thought, it makes us happy to hear you and your family is happy with our service, as we consider you part of our family too!!
Dec 18, 2017
I got to Big O Tires five minutes before they were closing to get a quote on some tires. I originally planned to come back tomorrow but they offered to install them onto my car right then and there. I saw them help out a few other customers who walked in after me, even after they closed they didn't stop anyone else from coming in. They continued to help out their customers with a good attitude about it as well. Very good customer service.
Business Owner replied on Dec 18, 2017:
Thanks for the great comments! Thanks again!
Kevin Dunn, Owner
Dec 18, 2017
I have been to the Payson Big O several times and have always been treated fairly. This time was no exception. Jaren went out of his way to get my tires changed out. The shop crew was quick. I was in the store less than an hour.
Business Owner replied on Dec 18, 2017:
Thanks for the kind words, Bart! You really made our day. We work hard to go the extra mile for our guests, so it's great to hear you had a positive experience with Jaren! We hope that you have a great day!
Kevin Dunn, Owner
Dec 7, 2017
I have been coming here for years. Spent probably $20,000 here between a few vehicles. They have always done right by me. Gabe is a stud
Business Owner replied on Dec 7, 2017:
Thanks, Matrix, for taking the time to share your thoughts! We appreciate your business and loyalty over the years. Thank you for choosing Big O for your automotive needs! We look forward to seeing you soon!
Kevin Dunn, Owner
Dec 6, 2017
This was my situation: My front passenger tire blew and this was unexpected so I didn't have any funds. So I went to Big O in Orem. They quoted me at $800 for a set of new tires (my car is AWD so I can't just replace one tire). Then I met Ryan on Facebook and he offered his assistance. I bombarded him with so many questions but he had been very patient with me and answered and explained to all of my questions. Trust me, he knows his stuff. What helped me the most was him working with my financial situation. I went to Big O tires in Payson and came back home in Orem with a brand new set of tires (Legacy Touring Plus). I am very satisfied with Big O in Payson with its service. I will be going to them if I come down with car problems from now on because it's worth the drive.
Business Owner replied on Dec 7, 2017:
Cliff, thanks for sharing all the details about your experience with us! We're glad Ryan could help you out with getting new tires on your vehicle and that you'll be returning to see us in the future. We hope that you have a great day!
Kevin Dunn, Owner
Nov 18, 2017
I got a flat tire just off the I-15 exit near Big O Tires, which happens to be the exit where I needed to go to work. I drove on my flat tire to my place of business, shredding it completely. I called Big O, and they sent someone to me, who changed the flat to the spare, drove my car to Big O, and they were able to find me 4 snow tires, mount and balance them, and then they returned my car to me...All while I stayed at work. Waaaaay Above and Beyond anything I expected, and I was so impressed with their willingness to help and accommodate me. I will return every year for my tire needs and recommend them to all I know.
Business Owner replied on Nov 20, 2017:
Thanks so much! You just made our day! We know how it is to be stranded and have a flat tire (especially on the freeway). We are glad we were able to lighten your load and help keep you and yours safe.
Oct 13, 2017
Great job Gabe!
Business Owner replied on Oct 17, 2017:
Thank you Gary! You are amazing. Good to see you again!
Oct 11, 2017
Had an oil change and everything was great on the initial visit Fast, Friendly, and exactly what i needed. The next day my car had a HUGE oil spill in my driveway. I took a picture of it and called right away. Jesse helped me on the phone and told me to come in as soon as possible. When I came back I was a little upset that I was having issues, but Jesse and Gabe smoothed it over PERFECTLY. I felt so well cared for and they had the leak fixed in under an hour and I was out the door. I am extremely impressed with your customer service. I know everyone makes mistakes and owning up to it is seriously so refreshing and should be the way we all do business. I'll be back again for all my cars future needs.
Business Owner replied on Oct 12, 2017:
Chelsey - Thank you for your kind review and understanding. We will always be honest and upfront, even when we slip up. You were very reasonable, and you have our appreciation and admiration for LETTING US KNOW, because when we do, we will ALWAYS make it right. So thank you for communicating with us!
Aug 22, 2017
I couldn't have got a better price. They price matched every thing i found and on top of that knocked way more off the price to help me. Gabe was awesome helped me with all questions and held up to their end of the deal on rotations and balancing. They completely took care of me.
Business Owner replied on Aug 22, 2017:
Hi Shaylee! Gabe was happy to hear that you were pleased. Thank you for posting a review. Our goal is to help educate people about their car and it's care, and we have had many favorable comments on our Price Match Guarantee also! Thanks again!
Aug 18, 2017
I have been to many Big-O-Tires but I do think this one is the best. I called and spoke with Brian on the phone and he was extremely nice and helpful. We set up financing and scheduled my vehicle for new tires, oil change, etc. My 18 year old daughter brought the vehicle in and everyone was very nice to her as well. Great experience all around. Thank you
Business Owner replied on Aug 20, 2017:
Kristan, thank you for taking the time to let us know about your experience! We're pleased you and your daughter found Brian and the team to be kind and helpful. Please let us know if you're ever in need of more help. We hope that you have a great day!
Kevin Dunn, Owner
Jul 24, 2017
I was traveling south to go riding when I noticed my back tire had a bump on it, I pulled into the store and had the salesman look at it, He told me the tire wouldn't make it much longer. The salesman said I know your in a hurry and I will get you out of here quickly! I was in & out with 4 new tires and on the road! The sales people & tire techs are friendly and professional! Thanks Big O Tire you have my business!
Business Owner replied on Jul 25, 2017:
Thanks for leaving us such a great review, Scott! We are thrilled that we were able to get you back on the road so quickly. We hope that you have a great day!
Kevin Dunn, Owner
Jul 5, 2017
Friendly service. Willing to work with you. Thank you.
Business Owner replied on Jul 5, 2017:
Thanks, Tim! Please let us know if there is anything else we can do for you; we are more than happy to help! We hope that you have a great day!
Kevin Dunn, Owner