BIG O TIRES STORE

Store Address
2830 W 3500 S
West Valley City, UT 84119

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4.9 /5
100 reviews

Give Us a Call
(801) 967-7166

Email us
store044066@bigostores.com

Hours
Mon - Fri 7:00 AM - 6:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • State Inspections
  • Free Wi-Fi
  • Spanish Spoken Here
  • Complimentary Beverages Available
  • Offers Overnight Key Drop
  • Full Diagnostic and Mechanical/Engine Repairs
  • Air Conditioning
  • Complete Suspension (Shocks/Struts/Springs) and Driveline repair
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

May 31, 2018
I came to BigO today as a loyal customer with BigO tires on another vehicle already. I had a disappointing experience at a competitor earlier in the day and immediately thought I should return to BigO. I have previously had positive experiences with staff and service and this interaction was not different. Jackie greeted me and walked me through my options for my Outback. She was thoughtful and considerate about about my concerns and we rapidly identified tires that I was satisfied with. The timing was pretty quick even though ge tires had to be picked up offsite. Based upon this and past experiences it would be hard to argue for going to any other store. Jackie
Business Owner replied on Jun 8, 2018:
Michael, we're happy to hear you had such a positive experience with Jackie and our team! If you ever need anything else from us, please feel free to give us a call or stop by. We look forward to seeing you soon!
Craig Le Master, Owner
May 6, 2018
Great place...they were able to do a front end alignment even though no one else would without buying new tires...
Business Owner replied on May 8, 2018:
Audra, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Craig Le Master, Owner
Apr 16, 2018
Craig did a fabulous job. I called and told them I need my tire to match exactly what I have on 2017 Chevy. I drove 1800 miles to be with my mother, and I was very very very happy they came thru in such short notice. Thank you
Business Owner replied on Apr 17, 2018:
Derrick, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Craig Le Master, Owner
Apr 9, 2018
N/A
Business Owner replied on Apr 10, 2018:
Daysie, we truly appreciate your 5 star rating! Thank you, and we hope to be of service to you again!
Craig Le Master, Owner
Apr 4, 2018
I was in a bind travelling across the country with noise coming from my brakes. I was lucky that I stayed across the street from the shop and was helped by Craig with outstanding service. They didn't take advantage of my situation and helped me out for a cheap rate. Thank you for all your help that day.
Business Owner replied on Apr 8, 2018:
Thanks for leaving feedback, Dean. We're so glad we were able to help you out! Safe travels!
Craig Le Master, Owner
Mar 16, 2018
Service very good...all my vehicles and my friends...big O her name's Jackie she always helpfuly and nice too...
Business Owner replied on Mar 17, 2018:
Nguyen, thanks for sharing all the details about your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope that you have a great day!
Craig Le Master, Owner
Mar 8, 2018
Fast, efficient, and knowledgeable.
Business Owner replied on Mar 9, 2018:
Hi Linda, we are very happy to have provided you with such a positive experience. Thank you, and we hope to be of service to you again!
Craig Le Master, Owner
Feb 21, 2018
the service is always great!!
Business Owner replied on Feb 23, 2018:
Brad, we are pleased to hear our staff always delivers great service! We hope that you have a great day!
Craig Le Master, Owner
Feb 7, 2018
The Gentleman at the counter was very nice and accommodating. He was able to help me get in and out a lot quicker than originally estimated. Love the customer service and love the car service. Great store.
Business Owner replied on Feb 7, 2018:
Luke, this is great information to share with the team. We look forward to seeing you soon!
Craig Le Master, Owner
Jan 15, 2018
They are great
Business Owner replied on Jan 15, 2018:
Dominque, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Craig Le Master, Owner
Jan 15, 2018
There is a family atmosphere and the workers are easy and fun to talk to.
Business Owner replied on Jan 15, 2018:
Thanks for the great feedback! Hope to see you soon!
Craig Le Master, Owner
Dec 18, 2017
Great Place to do business.
Business Owner replied on Dec 18, 2017:
Paul, thank you for taking the time to let us know about your experience! Thanks again!
Craig Le Master, Owner
Dec 15, 2017
Mel was a life saver and deserves a raise I had given up on tire store integrity.. Faith restored. Discount and Les Schwab just lost a long term customer.
Business Owner replied on Dec 15, 2017:
Cathy, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Craig Le Master, Owner
Nov 23, 2017
I cant say enough about the kindness, knowledge, and professionalism of the staff at this location. They go above and beyond for their customers. I've been a customer her for over 10 years and they treat me like family! (They havent taken me to dinner yet, but its gonna happen!) Craig, Jackie and Mel are my heroes!
Business Owner replied on Nov 24, 2017:
Karen, this is great information to share with the team. We look forward to seeing you soon!
Craig Le Master, Owner
Oct 18, 2017
Great prices, fast friendly service every time
Business Owner replied on Oct 18, 2017:
Thanks! We always love to receive great feedback. We'll pass your comments on to the team! We look forward to seeing you soon!
Craig Le Master, Owner
Aug 21, 2017
Craig and his staff are great real knowable and trustworthy
Business Owner replied on Aug 22, 2017:
Thanks, Dominque! It means a lot to have earned your trust and business with us. Hope to see you again!
Craig Le Master, Owner
Aug 21, 2017
the person who helped me (Jackie Martin) was very helpful and polite. she answered all on my questions and new the products that they sell.
Business Owner replied on Aug 22, 2017:
We are happy to hear that Jackie took such good care of you, Brad. We will let her know of your fantastic feedback. We look forward to seeing you again!
Craig Le Master, Owner
Aug 21, 2017
They were more helpful than Jiffy Lube.. Gave a lot of knowledge as to what was going on with my car.
Business Owner replied on Aug 22, 2017:
Thanks, Regina! Please let us know if there is anything else we can do for you; we are more than happy to help! Hope to see you again!
Craig Le Master, Owner
Aug 14, 2017
As usual their the best! I still would not trust my vehicle with anyone else. This time I had my oil changed and told them I felt a vibration in the front end, after Jackie drove it, she thought it was in the rear? She was correct it was in the rear. It was a part they installed and saw it was still under warranty. They repaired it and got me riding comfortably again. How's that for customer service!
Business Owner replied on Aug 15, 2017:
Thanks for leaving us such a great review, Larry! It means a lot to have earned your trust and business with us. We look forward to seeing you soon!
Craig Le Master, Owner
Aug 8, 2017
Excellent customer service. The owner is friendly and knowledgeable, and the staff service is timely.
Business Owner replied on Aug 8, 2017:
We always love to receive great feedback. We'll pass your comments on to the team! Please let us know if there is anything else we can do for you; we are more than happy to help! Hope to see you again!
Craig Le Master, Owner
Aug 7, 2017
Trusted service center. We are always treated well with knowledgeable staff, and quick service.
Business Owner replied on Aug 8, 2017:
Thanks, Lori! It's great to hear that our staff takes such good care of you. We look forward to seeing you soon!
Craig Le Master, Owner
Aug 1, 2017
This place is so good, we bring our cars all the time. They are so friendly and professional.
Business Owner replied on Aug 1, 2017:
Thanks for the great feedback! We hope that you have a great day!
Craig Le Master, Owner
Jul 29, 2017
need free pizza every other visit
Business Owner replied on Jul 29, 2017:
Alex, thanks for sharing all the details about your experience with us! We hope that you have a great day!
Craig Le Master, Owner
Jul 17, 2017
The gentleman who helped me was very knowledgeable and kind. He went out of his way to make sure my vehicle was in good hands. He had nothing but praise for the mechanics and their expertise. I was very pleased with the service, the work they did and the way they treated me. Thank you for Big O Tires for the great customer service.
Business Owner replied on Jul 18, 2017:
Thanks, Luke! We set a very high standard for ourselves so it's gratifying to read such great reviews like yours. Please let us know if there is anything else we can do for you; we are more than happy to help! Hope to see you again!
Craig Le Master, Owner
May 31, 2017
I Dropped off my Acura to have the oil changed. Shortly after I received a call from Mel there at the west valley location, telling me the rear brakes were worn clear down to the metal. I appreciate how they always inform me of anything else that could be a problem and allow me to make the final decision. I'm positive they've saved my bacon at least few times. ��Break downs are the worst!�� Always very professional and up front about the price. The Unscheduled Brake job only took an additional hr to repair. Oh and gotta love the discount flyers that come in the mail every 4-6 months. Very helpful reminders to schedule the next service. Saved me around $45 between two vehicles. Another great Service done on my vehicles. Thanks for the help guys! ����
Business Owner replied on Jun 2, 2017:
Thanks for leaving us such a great review, Nathan! We look forward to seeing you again! Take care!
Big O Tires - West Valley City, UT