BIG O TIRES STORE

Store Address
5510 Yellowstone Rd
Cheyenne, WY 82009

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4.9 /5
58 reviews

Give Us a Call
(307) 635-2905

Email us
store050090@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free Rotation & Re-balance With Tire Purchases
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Mar 22, 2017
My visit today was awesome! It was a one stop shop - new tires, alignment, and oil change. Jon Naranjo was very helpful, polite, answered all my questions, and was very professional. He ordered tires for me yesterday and they were here today and ready to be put on my car. He gets an A+ in customer service from me.
Business Owner replied on Mar 23, 2017:
Thanks, Amber, for reaching out to us. Your opinion really matters to us and we appreciate you taking the time to share your thoughts! I look forward to seeing you soon! Jack Floyd, Owner (307) 635-2905
Mar 22, 2017
Fast service
Business Owner replied on Mar 22, 2017:
Thanks for the great comments! We hope that you have a great day! Jack Floyd, Owner (307) 635-2905
Mar 20, 2017
Need to expand on the places you get your parts, I had to order my own part that the part store had and Napa and advance did not have in stock. The fact they were good in the stuff I added to have done. Thank you, Michael George.
Business Owner replied on Mar 20, 2017:
Thanks, Micheal, for reaching out to us. Your opinion really matters to us and we appreciate you taking the time to share your thoughts! We hope that you have a great day! Jack Floyd, Owner (307) 635-2905
Mar 14, 2017
Thanks
Business Owner replied on Mar 15, 2017:
Thanks for the great feedback! Jack Floyd, Owner (307) 635-2905
Mar 13, 2017
Jack and the crew always go above & beyond my expectations! Much appreciated and keep up the great work.
Business Owner replied on Mar 13, 2017:
Thanks for the great feedback! We look forward to seeing you soon! Big O Tires - Cheyenne, WY (307) 635-2905
Mar 13, 2017
Great service in the store. The customer service reps know your name and ensure you get quality work with a personal touch.
Business Owner replied on Mar 13, 2017:
Thanks for leaving us such a great review, Sean! We hope that you have a great day! Jack Floyd, Owner (307) 635-2905
Mar 13, 2017
customer service was great! thank you!
Business Owner replied on Mar 13, 2017:
Thanks for the great comments! I look forward to seeing you soon! Jack Floyd, Owner (307) 635-2905
Mar 10, 2017
I always get great customer service at Big O on Yellowstone in Cheyenne, WY. In particular, Jonathon is always so pleasant and even remembers my name. Sometimes the waits are longer than I'd like, but the staff are always up front with this so there are no surprises. Thanks, Big O.
Business Owner replied on Mar 10, 2017:
Thanks for leaving us such a great review, Jan! I look forward to seeing you soon! Jack Floyd, Owner (307) 635-2905
Mar 6, 2017
Jon & Steve Dickerson
These guys are living proof that
The service industry is alive and well..

Thanks again guys
Business Owner replied on Mar 6, 2017:
Thanks, Ron, for reaching out to us. Your opinion really matters to us and we appreciate you taking the time to share your thoughts! I look forward to seeing you soon! Jack Floyd, Owner (307) 635-2905
Mar 5, 2017
Big O on Yellowstone, where I've been doing business for more than 35 years, knows how to treat its female customers. I stopped in Fri. afternoon to get the tires on my car rotated and was greeted by Jacob Journey who kindly told me it would be a 45 minute wait so he gave me his card and said if I wanted to call later or the next day I could arrange a time without a long wait.

Later Fri. I called and spoke to Justin Floyd who said then was a good time. He greeted me when I got there and I didn't have to wait.

I also asked Justin if he could do me a big favor and check the oil in the car since I usually have great difficulty getting the hood up to do it myself. He was so nice and said he'd be happy to. I said if it was low on oil I could take care of that myself as I had oil at home if he'd just let me know if it was down and if so by how much.

When the car was ready a short time later I asked about the oil and Justin said it was a little low, about half a quart so I said okay I'd take care of that at home. And then he just smiled and said he'd topped the oil off for me.

Both employees I spoke with Fri. were pleasant, efficient, knowledgeable and helpful.

And in general I have found that to be true overall in years past but I must say that Justin and Jacob represent an exceptional crew. I wouldn't go anywhere else.

Hats off to Justin and Jacob for their help but especially for their friendly, helpful attitude. It's nice to go someplace to do business and know I will never have to deal with a surly employee.

Big O on Yellowstone -- that's the place to go!!!
Business Owner replied on Mar 5, 2017:
Judith, thanks for sharing all the details about your experience with Big O Tires - Cheyenne, WY. I look forward to seeing you soon! Jack Floyd, Owner (307) 635-2905
Mar 5, 2017
Always happy with the service I get at Yellowstone Big O and definitely not disappointed this time. Thank you Greg and the crew.
Business Owner replied on Mar 5, 2017:
Thanks for the great feedback! We hope that you have a great day! Big O Tires - Cheyenne, WY
Mar 3, 2017
I am very pleased with this store. I came in for something simple and they let me know what actually needed to be done. Thank you to all the crew here at Big-O Tires on Yellowstone Road for the great service. Thank you Justin for checking for a discount coupon to help with the cost. And for the shuttle service as well. I'm glad I stopped in for Service. Thank you Big-O Tires

Lisa Ramirez
Ontario California
Business Owner replied on Mar 4, 2017:
Thanks for the feedback, Lisa. We strive to provide excellent service to our customers at Big O Tires - Cheyenne, WY and definitely appreciate your kind words. Thanks again! Jack Floyd, Owner (307) 635-2905
Mar 2, 2017
Thanks for keeping my car safe for my family
Business Owner replied on Mar 2, 2017:
Thanks for reaching out to us. Your opinion really matters to us and we appreciate you taking the time to share your thoughts! We hope that you have a great day! Jack Floyd, Owner (307) 635-2905
Feb 25, 2017
Greg Stephens and Jon Naranjo were really great to work with. They and their team took care of my car without any hassling. I trust them for all future needs for it.
Business Owner replied on Feb 26, 2017:
Thanks for leaving us such a great review, Jessica! We hope that you have a great day! Jack Floyd, Owner (307) 635-2905
Feb 25, 2017
Justin Reed
Is my sales associate and this young man
Was so awesome to work with.

He's also very passionate about the work he does.
For Bigotires.

I was a business owner for over a decade and if I had employee like Mr Reed I would probably not had sold my company.

Please pass this on to Mr Reed.

Thanks again Justin Reed
Business Owner replied on Feb 25, 2017:
Thanks for the great comments! I look forward to seeing you soon! Jack Floyd, Owner (307) 635-2905
Feb 22, 2017
Jon was great, very helpful. I went in just to price tires, never dreamed I'd get in that day. But, I did and I was very impressed with Jon, very knowledgeable and friendly.
Business Owner replied on Feb 22, 2017:
Kim, thank you for taking the time to let us know about your experience! We hope that you have a great day! Jack Floyd, Owner (307) 635-2905
Feb 16, 2017
Very professional service and quality work by personable Big O employees. Would specifically like to thank Jacob Journey, Geg Stephens and Jon Naranjo for a great job well done. I will be back and will recommend your store for quality products and great customer service.
Business Owner replied on Feb 16, 2017:
Thanks, Les, for reaching out to us. Your opinion really matters to us and we appreciate you taking the time to share your thoughts! We hope that you have a great day! Jack Floyd, Owner (307) 635-2905
Feb 15, 2017
I would like to commend Justin Floyd, Jacob Journey, and Greg Stephens for the First Class Service I received from them. I came in for an oil change and Justin brought one of my tires out into the waiting room. I had no idea they were so worn and cracking. I had an interview scheduled the next day in Ft let me go without telling me that the tires were so bad I probably wouldn't make it. I told him that I had recently lost my job so I really had no money that's why I really needed to go to the interview. so he and Gregg told me they would help me apply for financing options Big O has. I was able to get new tires that day and got an alignment and new brakes. Jacob was kind enough to offer me coffee while I waited and he and Justin kept me company since I had a bit of a wait. I made it safely to the interview and I got the job! I am so thankful to all of them for all their help and support . it really was a life changing situation. Thank you guys for all your help! Collins CO which I mentioned to Justin when I first came in. He told me that he could not in good conscience
Business Owner replied on Feb 15, 2017:
Sandra, thank you for taking the time to let us know about your experience! We hope that you have a great day! Jack Floyd, Owner (307) 635-2905
Feb 10, 2017
I had a recent need for an urgent repair to get my car back and running. I have a Saab and Gregg was extremely helpful in finding the fuel pump I needed!! Thanks so much for your timely and quality service!!!
Business Owner replied on Feb 10, 2017:
Thanks for leaving us such a great review, Jenifer! We hope that you have a great day! Jack Floyd, Owner (307) 635-2905
Feb 10, 2017
My wife and I take our three vehicles to Big O on Yellowstone, exclusively, for auto service. The service personnel are always friendly, helpful, knowledgeable, and fair. Justin in particular has go above and beyond to save us $$$ by checking on warranties, explaining operational issues, etc. Quality of the repair and maintenance work has been excellent. Work is usually completed ahead of schedule. We will continue to patronize Big O and recommend others do too.
Business Owner replied on Feb 10, 2017:
Bill, thank you for taking the time to let us know about your experience! We hope that you have a great day! Jack Floyd, Owner (307) 635-2905
Feb 8, 2017
Recently needed snow tires - Jon and Justin did a great job getting them ordered, shipped, and installed. This store has a great staff, those who have also helped me and deserve mention are Jacob and Greg. The guys working in the bays are also very helpful and should be recognized for their good work. The owner, Jack, is doing something right at this store.
Business Owner replied on Feb 8, 2017:
Thanks for the feedback, David. We strive to provide excellent service to our customers at Big O Tires - Cheyenne, WY and definitely appreciate your kind words. I look forward to seeing you soon! Jack Floyd, Owner (307) 635-2905
Jan 30, 2017
It was a very busy day. I came in for a tire check and ended up buying new tires. The staff was handeling everything very well as a machine went down and slowed down how quickly they were able to take care of customers. They kept everyone informed and offered to make arrangements to accomodate everyone waiting. Very professional. Thanks for taking care of me.
Business Owner replied on Jan 30, 2017:
Lockshop Of Cheyene Tami, thank you for taking the time to let us know about your experience! We hope that you have a great day! Jack Floyd, Owner (307) 635-2905
Jan 10, 2017
My shopping experience was fast and easy today , Jacob Journey was friendly and helpful, I appreciate the good service and quick work , will be back for future help with my other vehicles as in the past they are helpful,friendly and make shopping there a first choice
Jan 7, 2017
Jacob Journey, Sales Associate at Big O Tires was a great help to my son the last couple days. They took his car in and helped him with a vibration in the front end and helped get us in for a quick oil change and tire rotation today. Everyone working at Big O Tires have always been very helpful. A big shout out to the Owner Jack Floyd for running a wonderful, respectful business in Cheyenne!!!
Jan 6, 2017
I can't say enough about the Big O Stores located in Cheyenne, WY. From the owners down to there teams they sure know how to treat a customer! They have never failed my family in whatever service we've needed! We appreciate you being part of our community! Keep it up Big O Team!!!
Business Owner replied on Jan 6, 2017:
Thanks, Sophie, for reaching out to us. Your opinion really matters to us and we appreciate you taking the time to share your thoughts! I look forward to seeing you soon!
Jack Floyd, Owner
(307) 635-2905