BIG O TIRES STORE

Store Address
5510 Yellowstone Rd
Cheyenne, WY 82009

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4.9 /5
166 reviews

Give Us a Call
(307) 635-2905

Email us
store050090@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Feb 15, 2018
Thank you Jack and Doyle for taking such good care of my car. Doyle even picked my car up from work for me to fix it, and brought it back. Thank you for caring, that's why I always go back for any maintenance my car needs.
Business Owner replied on Feb 16, 2018:
Dawn, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Jack Floyd, Owner
Feb 12, 2018
the dude that helps us was great
Business Owner replied on Feb 12, 2018:
Thanks, Levi, for taking the time to share your thoughts! We look forward to seeing you soon!
Jack Floyd, Owner
Feb 8, 2018
I have been with another tire/service company in town for two decades. The customer service and friendly folks at this store have won you a new dedicated customer. I have been back for different services twice in one week. They were willing to accommodate my schedule, get me where I needed to be, and help me prioritize my next service without breaking the bank. I’ll be back!
Business Owner replied on Feb 9, 2018:
Thanks, Shelly! We always love to receive great feedback. We'll pass your comments on to the team. Thanks again for your business, and we're looking forward to your next visit!
Jack Floyd, Owner
Feb 7, 2018
Good service always!
Business Owner replied on Feb 7, 2018:
Thanks for the great comments! We look forward to seeing you soon!
Jack Floyd, Owner
Feb 6, 2018
Jon is always very helpful, professional and accommodating to whatever is on my agenda when I come into the store. One of this best guys I have done business with during the year. I have been a customer since the store on Yellowstone opened many years ago and have always purchased tires for the different vehicles I have driven at this store only due to the fact I have always gotten good service.
Business Owner replied on Feb 6, 2018:
Deb, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Jack Floyd, Owner
Feb 6, 2018
Staff was friendly and professional. Mechanic went the extra mile to diagnose my car's problem.
Business Owner replied on Feb 6, 2018:
Chris, thank you for taking the time to let us know about your experience! Hope to see you soon!
Jack Floyd, Owner
Feb 6, 2018
Very professional. Great customer service.
Business Owner replied on Feb 6, 2018:
Vernon, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Jack Floyd, Owner
Feb 5, 2018
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Business Owner replied on Feb 6, 2018:
Debbie, thank you so much for your 5 star rating! We hope you will consider us again in the future. Take care!
Jack Floyd, Owner
Feb 1, 2018
Pleasant customer service. Job was done in a timely manor. Care was taken to leave my car clean.
Business Owner replied on Feb 2, 2018:
Susan, thanks for sharing all the details about your experience with us! We look forward to seeing you soon!
Jack Floyd, Owner
Jan 19, 2018
The customer service is outstanding, the service on your vehicle is top notch,the mechanics take pride in there work,John and the other guys treat you with respect and they listen to your concerns about your vehicle so they can get it fix,thanks again for the best customer service.
Business Owner replied on Jan 21, 2018:
Rick, thanks for sharing all the details about your experience with us! We look forward to seeing you soon!
Jack Floyd, Owner
Jan 17, 2018
The gentleman that helped me was vary caring and done everything he could do for me.
Business Owner replied on Jan 17, 2018:
Thanks for leaving us such a great review, Larry! Hope to see you soon!
Jack Floyd, Owner
Jan 17, 2018
Great service and great prices, don't even bother shopping anywhere else
Business Owner replied on Jan 17, 2018:
Thanks for the great feedback! We hope that you have a great day!
Jack Floyd, Owner
Jan 15, 2018
Staff is friendly & knowledgeable. I have brought my cars here for maintenance and repairs for several years and will continue to do so.
Business Owner replied on Jan 15, 2018:
Thanks for the great comments! We hope that you have a great day!
Jack Floyd, Owner
Jan 9, 2018
I really can't say enough about the managers and employees at the North Yellowstone store here in Cheyenne. They have continued to go way beyond what I would expect to be "good service". They proved friendly/ efficient/ excellent & very reasonably priced service.
Business Owner replied on Jan 9, 2018:
Jim, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Jack Floyd, Owner
Jan 8, 2018
You all are the best!
Business Owner replied on Jan 9, 2018:
Thanks, Tammy! We always love to receive great feedback. We'll pass your comments on to the team! We look forward to seeing you soon!
Jack Floyd, Owner
Jan 8, 2018
Wait was a little long but I've been coming there for a long time and I'm loyal to big o.
Business Owner replied on Jan 9, 2018:
Thank you for your positive star rating. We hope you stop by soon so we can make your next visit even better!
Jack Floyd, Owner
Jan 8, 2018
This store has been getting better each time I come back. They are doing a great job!
Business Owner replied on Jan 8, 2018:
Leslie, thanks for sharing all the details about your experience with us! Hope to see you soon!
Jack Floyd, Owner
Jan 4, 2018
Big O of Cheyenne has always gone above and beyond to assist me with any and all needs. I have dealt with Jack Floyd for many many years now. He has exceeded any and all expectations time and time again. I've also dealt with Jon at the Yellowstone Store and likewise. Extremely professional polite and courteous. The one thing that works the best for me, is being able to text these guys. That alone is huge, it allows them to deal with things in the forefront of the store that needs attention. They always get back with me by days end and that works well for all of us! Thank You Jack Jon and the entire Big O Team of Cheyenne you guys totally rock!
Business Owner replied on Jan 4, 2018:
Mark, this is great information to share with Jack, Jon, and the team. Please don't hesitate to reach out if there's anything additional we can do for you. We hope that you have a great day!
Jack Floyd, Owner
Jan 4, 2018
I pretty much have received very good service at BigO and will always consider your establishment. I've bought tires, oil changes, alignments, brake service, and flat tire repairs.......always pretty good. Recently I discussed obtaining an estimate to repair/replace broken radio antennae for my 2001 4Runner and still waiting for Corey to provide me with cost info. It's only been a few day and no big rush...just hoping Corey hasn't forgotten. I know he had to check with ......factory I believe. At any rate..... thanks. Lou Maestas
Business Owner replied on Jan 4, 2018:
Thanks for the great feedback and rating, Lou! We hope to assist you soon.
Jack Floyd, Owner
Dec 22, 2017
We received great service from Cory H, Jon N, and Justin J at this location. The atmosphere is always pleasant, the employees are great at their jobs, and we always come away feeling satisfied. They take good care of our vehicles.
Business Owner replied on Dec 22, 2017:
Liz, we are pleased you received great service from Cory, Jon, and Justin. Hope to see you soon!
Jack Floyd, Owner
Dec 20, 2017
I have done business with Big O now for several years. Products and service has always been good. I recently had a new set of tires put on my pickup. Everything was good as expected, however once arriving home I noticed it appeared that my tires were under inflated. Upon checking tire pressure the tires varied from 44 to 32 psi. I believe this is unacceptable. A 3/4 ton pickup with 10 ply tires mounted should have a minimum of 50 psi in them, I prefer 65 for loads I am hauling, and at bare minimum the tire pressures should be even on all tires. My brother-in-law recently had the same issue at the same location. I believe this should be addressed with your personnel. Thank You
Business Owner replied on Dec 20, 2017:
Thank you for bringing this to our attention, Cory. We will definitely be sure to address this issue with our staff. Please let us know if there is anything else we can do for you. Thanks again!
Jack Floyd, Owner
Dec 20, 2017
I am always treated very well at Big O, as a female this is very important... I'm never made to feel ignorant and am always comfortable bringing my vehicle and concerns to your store... a special shout out to Jon at the front desk... he's always smiling, friendly and helpful! Thank you for making car repair and maintenance not scary! :) -Gina
Business Owner replied on Dec 20, 2017:
Gina, this is great information to share with the team. Thanks again!
Jack Floyd, Owner
Dec 7, 2017
Services provided in a courteous and professional manner. Count on them for great service.
Business Owner replied on Dec 7, 2017:
Thanks, Anita! We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Jack Floyd, Owner
Dec 4, 2017
The services I received at Big O Tires were excellent. The employees were very nice to me and did efficient work on my car in a reasonable amount of time. I will definitely come here again when my car needs to receive more services and I would definitely recommend this place to a family member or friend.
Business Owner replied on Dec 4, 2017:
Thanks, Gabrielle, for taking the time to share your thoughts! We appreciate your recommendation, have an amazing day!
Jack Floyd, Owner
Dec 4, 2017
Justin handled the request for snow tire change efficiently and timely. I did experience a low pressure tire light when I picked up the car but the store personnel was able to fix that after a few minutes.
Business Owner replied on Dec 4, 2017:
Thank you for taking the time to share your recent experience, Rob. We look forward to seeing you soon!
Jack Floyd, Owner