BIG O TIRES® STORE

Store Address
1625 Countryshire Ave
Lake Havasu City, AZ 86403

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4.9 /5
308 reviews

Give Us a Call
(928) 680-7555

Email us
store004066@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed

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Offers for 1625 Countryshire Ave , Lake Havasu City, AZ

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Dec 13, 2017
greeted nicely at counter and was serviced promptly by a good group of people nice attitudes.
Business Owner replied on Dec 13, 2017:
Fred, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Rick Zirges, Owner
Dec 11, 2017
Always a pleasure dealing with Todd and the Boys at Big-O... They saved me Big Bucks, Half of what The dealership's quote was.
Business Owner replied on Dec 11, 2017:
Thanks, Johnny! We truly appreciate your continued business, and we're looking forward to your next visit!
Rick Zirges, Owner
Dec 11, 2017
I have lived in the Lake Havasu City area for 2 1/2 years and own several vehicles where getting a nail in a tire is a common occurrence. I stopped in Big-O one day and tire was checked repaired no cost. That enough to bring me back. This time I could not repair the tire and needed a new one. Zach told me we can have one the next morning and he did. Called me on the Golf course and said the tire was in. On my way home I stopped by and the tire was replaced. Great job Zach, I will be coming in as the need arise. Thanks!
Business Owner replied on Dec 11, 2017:
We are happy to hear that Zach was so helpful during your visits, Raiford. We look forward to seeing you soon!
Rick Zirges, Owner
Dec 8, 2017
Great service, great employees. I am very pleased with the professionalism of BigO. My car handles better than before my service. Thank you!
Business Owner replied on Dec 8, 2017:
Thanks, Linda! We always love to receive great feedback. We'll pass your comments on to the team! We look forward to seeing you soon!
Rick Zirges, Owner
Dec 7, 2017
Great service.
Business Owner replied on Dec 7, 2017:
Thanks for leaving us such a great review, Jeff! We look forward to seeing you soon!
Rick Zirges, Owner
Dec 7, 2017
I'm for a LOF and tire rotation, was told 45 to 1 hour. 2 hours later asked, was told tires where being rotated, I said that would be hard with the truck on the ground. LOL, also said had a slight pull to right, no mention of anything. I understand they where busy, but so am I.
Business Owner replied on Dec 7, 2017:
James, this is great information to share with the team. We'll be sure to use your comments in order to improve in the future. We hope that you have a great day!
Rick Zirges, Owner
Dec 2, 2017
After going to a european car shop and recieving little support we were into Big O to have a headlight replaced, our battery tested and by the way retorque our tires on our Mini Cooper. The attention to detail was exceptional the the service great. Later in the day we had a tire pressure sensor indicating a problem and went back to see if we had a slow leak or something. Again the techs were great and had us on the road in less than ten minutes. Thank you
Business Owner replied on Dec 3, 2017:
Thanks for the great feedback! We look forward to seeing you soon!
Rick Zirges, Owner
Nov 30, 2017
This location is great and the guys do an excellent job.
Business Owner replied on Dec 1, 2017:
Thanks for your kind words about our location and team, Lisa! We hope that you have a great day!
Rick Zirges, Owner
Nov 29, 2017
Quick and friendly
Business Owner replied on Nov 29, 2017:
Bud, thanks for sharing all the details about your experience with us! We look forward to seeing you soon!
Rick Zirges, Owner
Nov 9, 2017
They always greet me by name, take care of tire needs and all minor repairs and oil changes. Love my Big O Tires, thank you
Business Owner replied on Nov 10, 2017:
Mark, we're pleased our team has provided such great customer service for you. We look forward to seeing you soon!
Rick Zirges, Owner
Nov 8, 2017
Very professional and full service.
Business Owner replied on Nov 8, 2017:
Thanks for leaving us such a great review, Joe! Hope to see you soon!
Rick Zirges, Owner
Nov 6, 2017
Hello I m deaf but salesman forget his name but he doing good to me make me understand clear Pretty good cool people worker there
Business Owner replied on Nov 7, 2017:
Thomas, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Rick Zirges, Owner
Nov 6, 2017
Been going here for years15+. Love this store
Business Owner replied on Nov 6, 2017:
Thanks, Mark! We truly appreciate your 15+ years of continued business, and we're looking forward to your next visit!
Rick Zirges, Owner
Nov 2, 2017
The customer service is always first class. I depend on them to do maintenance oil and lub service on my vehicles. Recently one of my vehicles had left an oil leak spot on my garage floor.I took the car in for a regular oil change. The service man put my car on the lift and showed me where had replaced the leaking gasket and thoroughly cleaned the area. I am very pleased with their quality of work and the costs are fair and reasonable!
Business Owner replied on Nov 2, 2017:
Thanks, George, for taking the time to share your thoughts! We hope that you have a great day!
Rick Zirges, Owner
Oct 24, 2017
Bruce was friendly and knowledgeable with my purchase of 4 new tires. Shuttle service was very accommodating
Business Owner replied on Oct 25, 2017:
Thanks, Brian! We're happy Bruce and the rest of the staff could be of friendly and knowledgeable assistance to you! We look forward to seeing you soon.
Rick Zirges, Owner
Oct 10, 2017
Thanks Todd
Business Owner replied on Oct 13, 2017:
Thanks for taking the time to leave us a review and rating, George. We look forward to seeing you soon!
Rick Zirges, Owner
Oct 9, 2017
Everyone I spoke with was very friendly and helpful.
Business Owner replied on Oct 13, 2017:
We're pleased to hear you had a good experience with our team, Josh! Hope to see you soon!
Rick Zirges, Owner
Sep 25, 2017
Great people = great service. Always a great experience.
Business Owner replied on Oct 3, 2017:
We're delighted to hear our team always provides you with a great experience, Mike! We look forward to seeing you soon!
Big O Tires - Lake Havasu City, AZ
Aug 26, 2017
A word of CAUTION and WARNING to ANYONE considering going to BigO tires in Lake Havasu City AZ. BEWARE, of courteous and polite service. (that's how they get you) BEWARE, of men and women who talk to you in a way that is understanding yet not condescending. BEWARE, of honesty and integrity (something that has almost become extinct in the business world) BEWARE, of them giving out free services like fixing flats, computerized accurate spin balancing and rotating of your tires, checking your air pressure.(but I can't believe they do this for everyone. I must be special) BEWARE, of their ability to fix brakes, air conditioning, alignment issues, and probably a dozen more things that I can't think of, all for the purpose of keeping your car safe and reliable and helping it to last longer. Why would anyone want that. It makes no sense!! BEWARE, of driving out of the parking lot of BigO tires in Lake Havasu and noticing that you have a smile on your face.(they got you)
Business Owner replied on Aug 30, 2017:
Thank you for the great review, Rick! Our customers mean a lot to us and we are determined to provide the world class service that they deserve. We are so happy that your experience has reflected that. Please don't hesitate to call or stop by if there is ever anything that we can do for you. Thanks again!
Rick Zirges, Owner
Aug 21, 2017
Keep up the great work
Business Owner replied on Aug 22, 2017:
Thanks, Shannon. Our team works hard to provide all of our valued customers with world class service. Hope to see you soon!
Rick Zirges, Owner
Aug 19, 2017
I needed two tires badly replaced quickly before a trip out of town. An accident occurred in town that knocked power out for many businesses, Big O included. The crew was luckily able to get the worst 2 tires replaced but were unable to complete my service that weekend. Thankfully, the staff in Lake Havasu let me use the new tires to go on my urgent trip, I really appreciated that, couldn't have made it my family reunion without them. Also helped me out with a serious repair on my front axel when I got back. Shout out to Zack at the desk
Business Owner replied on Aug 21, 2017:
Derrick, thank you for taking the time to let us know about your experience! We're glad our team could help you out and get you on your way to your family reunion. Hope to see you soon!
Rick Zirges, Owner
Aug 15, 2017
It's always a pleasant experience when I come in for service!!! I love all you guys!
Business Owner replied on Aug 16, 2017:
We're so happy to hear that our staff takes such good care of you, Val. Please don't hesitate to reach out if there's anything additional we can do for you. We hope that you have a great day!
Rick Zirges, Owner
Aug 14, 2017
Chris was very helpful and informative when I picked my car up.
Business Owner replied on Aug 15, 2017:
Thanks for taking the time to let us know about your experience here with us, Jeannine. We will let Chris know of your great feedback. Hope to see you soon!
Rick Zirges, Owner
Aug 14, 2017
A BIG BIG Thank you to you guys, really helps us out on Saturday, (8/12) We pulled our boat off the water only to find out that we had a flat on our trailer so we had to put the boat back in the water. My husband drove to you guys while I held the boat on the dock and it was scorching HOT. My husband got there 3 mins before you were closing and you guys took him in and helped right away and got us a new tire. Thank you so much for providing this kind of excellent customer service which will make us repeat customers. You saved me by getting him in and out so quick and took him just minutes before closing. THANK YOU!!
Business Owner replied on Aug 15, 2017:
Thanks, Maggie! We are so happy that we were able to help you out in a time of need. We hope that you have a great day!
Rick Zirges, Owner
Aug 14, 2017
Always taken care of have been doing business with this location for many years and will continue for many more I believe in putting money into local business owners
Business Owner replied on Aug 15, 2017:
Thanks for leaving us such a great review, Ken! We truly appreciate your many years of continued business and we look forward to working with you again. Thanks again!
Rick Zirges, Owner