BIG O TIRES® STORE

Store Address
1625 Countryshire Ave
Lake Havasu City, AZ 86403

Write A Review

4.9 /5
392 reviews

Give Us a Call
(928) 680-7555

Email us
store004066@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed

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Offers for 1625 Countryshire Ave , Lake Havasu City, AZ

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Jul 17, 2018
Zach has always taken great care of me. Kept me informed and given me good information to help me make decisions in the maintenance of my vehicles.
Jul 13, 2018
Once again Chris came through. I had an unusual request to test fit some custom wheels. My son bought new wheels for his lifted Tacoma and gave me his old set of black Fuel 17" wheels. I wanted to see if they would fit on my wife's stock Sequoia. I had recently bought new tires from Big O for the Sequoia and thought the new wheels would be a nice addition. Chris test fit the wheels before mounting and charged me the bare minimum to mount and rebalance the tires. I'm sure most places would have told me they wouldn't fit and then try and sell me a new set of wheels. The guys did a great job and Chris was awesome communicating to me the details. Exceptional customer service seems to be lacking these days but not at Big O (Lake Havasu City). I'm very pleased with how I was treated and charged and will certainly be back when I'm shopping for tires again. These guys rock and I highly recommend them. Thanks Chris and crew!!!! Randy Lake Havasu City, AZ
Business Owner replied on Jul 15, 2018:
Randy, thanks for sharing all the details about your experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here. Hope to see you soon!
Rick Zirges, Owner
Jul 12, 2018
Excellent
Business Owner replied on Jul 13, 2018:
Hello, this is great information to share with the team. We hope that you have a great day!
Rick Zirges, Owner
Jul 9, 2018
Timely
Business Owner replied on Jul 9, 2018:
Thanks for leaving us such a great review, Cindy! We look forward to seeing you soon!
Rick Zirges, Owner
Jul 2, 2018
Corresponded with Chris originally through email and later by phone. He was very helpful assisting me in choosing new tires for my wife's Toyota Sequoia. Very happy with the overall service and professionalism. Definitely highly recommended.
Business Owner replied on Jul 2, 2018:
Thanks for the great feedback! We look forward to seeing you soon!
Rick Zirges, Owner
Jul 2, 2018
The associates at Big O are always friendly and knowledgeable. Because of their record keeping program I had a benefit I wasn't even aware of. Saved me big $. Thank you. I'll definitely keep coming back as I have for years.
Business Owner replied on Jul 2, 2018:
Janet, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Rick Zirges, Owner
Jun 29, 2018
My third nail or something else in one of our tires on our Subaru Forester. You've been able to fix them all. Thanks very much and when the time comes, tires will be bought from your store.
Business Owner replied on Jun 30, 2018:
Thanks for leaving us such a wonderful review, Diana! Please don't hesitate to reach out if there's anything additional we can do for you. We hope that you have a great day!
Rick Zirges, Owner
Jun 26, 2018
These guys run a great shop, outstanding service. Been a customer for years they always take care of me and my family. Highly recommend.
Business Owner replied on Jun 26, 2018:
Will, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Rick Zirges, Owner
Jun 22, 2018
Everyone in the store is always patient, helpful and easy to work with. Service is always explained and done as promised. Thanks all.
Business Owner replied on Jun 23, 2018:
Thanks for the great feedback! We look forward to seeing you soon!
Rick Zirges, Owner
Jun 21, 2018
Always fantastic service
Business Owner replied on Jun 21, 2018:
Thanks, Patrick, for taking the time to share your thoughts! We are happy we could consistently provide you with great service. We look forward to seeing you again!
Rick Zirges, Owner
Jun 20, 2018
Great service - that's why I keep going back
Business Owner replied on Jun 20, 2018:
Thanks, Gary! We are glad we could consistently provide you with top quality service. We look forward to seeing you soon!
Rick Zirges, Owner
Jun 20, 2018
the guys hooked me up right away. good job keep it up boys
Business Owner replied on Jun 20, 2018:
Terri, thank you for taking the time to let us know about your experience! We are glad we could be of service to you. We hope that you have a great day!
Rick Zirges, Owner
Jun 7, 2018
Business Owner replied on Jun 13, 2018:
Pam, it is great to hear everything was done quickly and to your satisfaction! Thank you and we hope to be of service to you again!
Rick Zirges, Owner
Jun 7, 2018
Business Owner replied on Jun 12, 2018:
Sue, thank you for taking the time to let us know about your experience! It's great to hear our team always delivers excellent service. We look forward to seeing you soon!
Rick Zirges, Owner
Jun 5, 2018
Sarah was very courteous and helpful like everyone always is. Work was done promptly and at a fair price.
Business Owner replied on Jun 6, 2018:
Rick, we're glad you had such a wonderful experience with us! We are also excited to hear that Sarah was able to provide the help you needed. We look forward to seeing you soon!
Rick Zirges, Owner
Jun 1, 2018
Good experience
Business Owner replied on Jun 6, 2018:
Steve, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Thanks again!
Rick Zirges, Owner
May 29, 2018
Patched a leaking tire thanks to a screw stuck in the threads. Good as new. You guys are great!
Business Owner replied on Jun 6, 2018:
Hello Alex, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
We hope that you have a great day!
Rick Zirges, Owner
May 28, 2018
Worked with Bruce at the Lake Havasu City store. As usual, Bruce was extremely helpful and was able to get a new trailer wheel with tire mounted by the next morning. I will continue to have all of my service done at Big O.
Business Owner replied on Jun 6, 2018:
Charles, we are so pleased you enjoyed your visit! Please don't hesitate to reach out to us if there's anything more we can do!
Thanks again!
Rick Zirges, Owner
May 26, 2018
Todd always takes good care of us... 👍
Business Owner replied on May 31, 2018:
We're glad to hear that Todd always takes such good care of you! We look forward to seeing you again on your next visit!
Rick Zirges, Owner
May 26, 2018
I had to be towed in from interstate 40 with a blown out rear tire ( I could not get my spare down ) I explained that I had to leave my wife with our trailer on the interstate to take care of this tire blow out. They immediately took care of my tire problem and sent me on my way. Awesome business...
Business Owner replied on May 31, 2018:
We're glad we were able to help you out! Don't hesitate to reach out if we can assist you with anything more.
Rick Zirges, Owner
May 24, 2018
I've always been completely satisfied with the service and staff at Big O Tires. I feel I can trust the staff, which is crucial. Thank you.
Business Owner replied on May 31, 2018:
Thanks, Patricia! Your satisfaction means so much to us! We appreciate your business and look forward to your next visit! Take care!
Rick Zirges, Owner
May 23, 2018
Great work and friendly people.
Business Owner replied on May 25, 2018:
Thanks for the great feedback, Bill! We are glad we could provide you with friendly service. We hope that you have a great day!
Rick Zirges, Owner
May 15, 2018
Always great service!!!
Business Owner replied on May 20, 2018:
We're glad to hear that you always receive great service with us! If we can assist you with anything more, please let us know! Take care!
Rick Zirges, Owner
May 11, 2018
Once again Zach was a great help in getting the trailer tires I needed. He offered to have one of the guys drive the truck around the side and back it up with the trailer to get the new tires. Did a great job and I am extremely happy with the service I received.
Business Owner replied on May 14, 2018:
Hi Alex, thank you for taking the time to leave a review for us at Big O Tires. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Rick Zirges, Owner
May 9, 2018
Always have a great experience and work is complete without trying to "FIND" other things to charge for.
Business Owner replied on May 11, 2018:
Bud, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Big O Tires. Thank you, and we look forward to your next visit!
Rick Zirges, Owner