BIG O TIRES® STORE

Store Address
1625 Countryshire Ave
Lake Havasu City, AZ 86403

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4.9 /5
293 reviews

Give Us a Call
(928) 680-7555

Email us
store004066@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed

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Offers for 1625 Countryshire Ave , Lake Havasu City, AZ

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Oct 10, 2017
Thanks Todd
Business Owner replied on Oct 13, 2017:
Thanks for taking the time to leave us a review and rating, George. We look forward to seeing you soon!
Rick Zirges, Owner
Oct 9, 2017
Everyone I spoke with was very friendly and helpful.
Business Owner replied on Oct 13, 2017:
We're pleased to hear you had a good experience with our team, Josh! Hope to see you soon!
Rick Zirges, Owner
Sep 25, 2017
Great people = great service. Always a great experience.
Business Owner replied on Oct 3, 2017:
We're delighted to hear our team always provides you with a great experience, Mike! We look forward to seeing you soon!
Big O Tires - Lake Havasu City, AZ
Aug 26, 2017
A word of CAUTION and WARNING to ANYONE considering going to BigO tires in Lake Havasu City AZ. BEWARE, of courteous and polite service. (that's how they get you) BEWARE, of men and women who talk to you in a way that is understanding yet not condescending. BEWARE, of honesty and integrity (something that has almost become extinct in the business world) BEWARE, of them giving out free services like fixing flats, computerized accurate spin balancing and rotating of your tires, checking your air pressure.(but I can't believe they do this for everyone. I must be special) BEWARE, of their ability to fix brakes, air conditioning, alignment issues, and probably a dozen more things that I can't think of, all for the purpose of keeping your car safe and reliable and helping it to last longer. Why would anyone want that. It makes no sense!! BEWARE, of driving out of the parking lot of BigO tires in Lake Havasu and noticing that you have a smile on your face.(they got you)
Business Owner replied on Aug 30, 2017:
Thank you for the great review, Rick! Our customers mean a lot to us and we are determined to provide the world class service that they deserve. We are so happy that your experience has reflected that. Please don't hesitate to call or stop by if there is ever anything that we can do for you. Thanks again!
Rick Zirges, Owner
Aug 21, 2017
Keep up the great work
Business Owner replied on Aug 22, 2017:
Thanks, Shannon. Our team works hard to provide all of our valued customers with world class service. Hope to see you soon!
Rick Zirges, Owner
Aug 19, 2017
I needed two tires badly replaced quickly before a trip out of town. An accident occurred in town that knocked power out for many businesses, Big O included. The crew was luckily able to get the worst 2 tires replaced but were unable to complete my service that weekend. Thankfully, the staff in Lake Havasu let me use the new tires to go on my urgent trip, I really appreciated that, couldn't have made it my family reunion without them. Also helped me out with a serious repair on my front axel when I got back. Shout out to Zack at the desk
Business Owner replied on Aug 21, 2017:
Derrick, thank you for taking the time to let us know about your experience! We're glad our team could help you out and get you on your way to your family reunion. Hope to see you soon!
Rick Zirges, Owner
Aug 15, 2017
It's always a pleasant experience when I come in for service!!! I love all you guys!
Business Owner replied on Aug 16, 2017:
We're so happy to hear that our staff takes such good care of you, Val. Please don't hesitate to reach out if there's anything additional we can do for you. We hope that you have a great day!
Rick Zirges, Owner
Aug 14, 2017
Chris was very helpful and informative when I picked my car up.
Business Owner replied on Aug 15, 2017:
Thanks for taking the time to let us know about your experience here with us, Jeannine. We will let Chris know of your great feedback. Hope to see you soon!
Rick Zirges, Owner
Aug 14, 2017
A BIG BIG Thank you to you guys, really helps us out on Saturday, (8/12) We pulled our boat off the water only to find out that we had a flat on our trailer so we had to put the boat back in the water. My husband drove to you guys while I held the boat on the dock and it was scorching HOT. My husband got there 3 mins before you were closing and you guys took him in and helped right away and got us a new tire. Thank you so much for providing this kind of excellent customer service which will make us repeat customers. You saved me by getting him in and out so quick and took him just minutes before closing. THANK YOU!!
Business Owner replied on Aug 15, 2017:
Thanks, Maggie! We are so happy that we were able to help you out in a time of need. We hope that you have a great day!
Rick Zirges, Owner
Aug 14, 2017
Always taken care of have been doing business with this location for many years and will continue for many more I believe in putting money into local business owners
Business Owner replied on Aug 15, 2017:
Thanks for leaving us such a great review, Ken! We truly appreciate your many years of continued business and we look forward to working with you again. Thanks again!
Rick Zirges, Owner
Aug 14, 2017
You have great customer service.
Business Owner replied on Aug 15, 2017:
Thanks, Larry. Our staff works hard to go the extra mile for our valued customers so we are thrilled to hear that your experience has reflected that. Hope to see you soon!
Rick Zirges, Owner
Aug 9, 2017
Very Friendly they take the time to explain and even show you what is wrong with your car....Love it
Business Owner replied on Aug 10, 2017:
Thanks, Jodel. Our staff works hard to provide the top notch quality service that all of our valued customers deserve. We look forward to seeing you soon!
Rick Zirges, Owner
Aug 9, 2017
Very good visit. Quick service!
Business Owner replied on Aug 9, 2017:
Thanks for the great feedback, Brian! We are so happy to hear our staff could get you back on the road so quickly. We hope to see you here again for your next service!
Rick Zirges, Owner
Aug 7, 2017
SVS was great as always!!
Business Owner replied on Aug 8, 2017:
It's great to hear that, Bill! Thanks for leaving us such an awesome review! Hope to see you soon!
Rick Zirges, Owner
Aug 7, 2017
First class operation!
Business Owner replied on Aug 8, 2017:
Thanks for the compliment, Richard! Hope to see you soon!
Rick Zirges, Owner
Aug 4, 2017
Used SNAP program to buy new tires for my car and Brake job for Wife's SUV, All went great.
Business Owner replied on Aug 5, 2017:
Thanks, Bill! Please let us know if there is anything else we can do for you; we are more than happy to help! Hope to see you again!
Rick Zirges, Owner
Aug 1, 2017
Bruce is always so professional and I have no worries he handles it all I just walked in and new tires on the Van and the estimate was to the penny. Thank you for having a reliable and honest company. Bruce thank you for all you do always.
Business Owner replied on Aug 1, 2017:
Thanks for leaving us such a great review! We will let Bruce know of your wonderful feedback. We look forward to seeing you soon!
Rick Zirges, Owner
Jul 26, 2017
Great
Business Owner replied on Jul 27, 2017:
Thanks, Tiffany! Please let us know if there is anything else we can do for you; we are more than happy to help! Hope to see you again!
Rick Zirges, Owner
Jul 24, 2017
The guys are AMAZING!!! Thank you Zach, Chris and Bruce. I live in California but have my truck serviced there because of the professionalism and knowledge. My mom brings her car in and Bruce always goes out of his way to take care of her. I don't know the mechanics names but a big shout out them!! They always do a fantastic job. Thank you all so much!
Business Owner replied on Jul 25, 2017:
Thanks for leaving us such a great review, Sarah! We always love to receive great feedback. We'll pass your comments on to the team! We hope that you have a great day!
Rick Zirges, Owner
Jul 21, 2017
Zack is your #1 P.R. Very professional, knowledgeable,care about what my needs for my car. Not just me but everyone who walked into the store. Thank You will be back. You Rock.
Business Owner replied on Jul 22, 2017:
Thanks, Dave! We look forward to seeing you soon!
Rick Zirges, Owner
Jul 17, 2017
I am a return customer, this was a not so good visit (overall end result was great though). I came in for my oil change and the tech that did it, did not do a good job. My oil filter was not screwed on completely and it appeared to be cross threaded. I did not notice any of this until later in the day when I was driving up the road and my car was smoking from all the oil that had sprayed all over my engine compartment. I called the store immediately and they were about to close but offered for me to bring it down to look at it. I brought it first thing the next morning and they took it back and remedied the problem immediately. They told us that the oil filter was not screwed in completely and that is why the car was smoking so bad, from the oil spraying throughout the engine, they had to use a "case" of break clean to get all the oil off my engine but it was fixed.
Thank you to Bruce (I spoke to on the phone friday 7-14 evening) and Zach (who took care of my order for my 2008 Kia Sorento) from beginning to end. I was very upset that this happened but even happier that these guys took care of my car and made it right.
Business Owner replied on Jul 17, 2017:
Colleen, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Rick Zirges, Owner
Jul 11, 2017
Friendly employees and they do excellent work. They not only do tires but a wide range of work and they are reasonable priced and workmanship is excellent
Business Owner replied on Jul 11, 2017:
Thanks for leaving us such a great review, Joe! We truly appreciate your business with us and we look forward to working with you again. We hope that you have a great day!
Rick Zirges, Owner
Jul 5, 2017
Fast and friendly ��
Business Owner replied on Jul 5, 2017:
Thanks for leaving us such a great review, Jodel! Please let us know if there is anything else we can do for you; we are more than happy to help! We hope that you have a great day!
Rick Zirges, Owner
Jul 1, 2017
Went there to get a valve stem replaced expecting it to cost $50+. Walked out without paying anything. Waited 30min maybe a hour but well worth it! Thanks!
Business Owner replied on Jul 3, 2017:
Thanks, Ryan! We try to provide our customers with top notch service and are thrilled to have read your review. We hope that you have a great day!
Rick Zirges, Owner
Jun 30, 2017
Fixed a previous issue in front end work.
Business Owner replied on Jun 30, 2017:
Thanks for the high star rating, Glenn! We look forward to seeing you soon!
Rick Zirges, Owner