Store Address
265 Northgate Mile
Idaho Falls, ID 83401

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5.0 /5
91 reviews

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(208) 523-5544

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Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM

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Oct 20, 2018
Great service as always
Business Owner replied on Oct 24, 2018:
Thanks for the great comments, Mike! We hope that you have a great day!
George Casanova, Owner
Jul 26, 2018
I had an emergency and they were so fast, explained everything well and all employees so so kind and accommodating. Will use again even driving from where I live in Boise.
Business Owner replied on Jul 26, 2018:
Carla, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
George Casanova, Owner
Jul 6, 2017
I bought brand new tires and I had to wait 2.5 hours. No one told me that the tires I needed were on a truck. I wish that they would have told me that the tires were not in stock. Other than that, it was fine.
Business Owner replied on Jul 6, 2017:
Thanks, Lindsey, for taking the time to share your thoughts. We take our customers feedback very seriously and will work to improve. We look forward to seeing you soon!
George Casanova, Owner
Oct 20, 2016
Great Service: Susan had a trip to take and the tires were great, especially in the rain. We have been a customer for 20 years and have always had great service.
Oct 17, 2016
Good Service: Personnelwere polite and helpful. Service was reasonably quick.
Oct 13, 2016
The new tires are excellent quality as usual. Customer service is excellent. Always buy my tires from Big-O.
Oct 4, 2016
I have been going to big o since I started driving because my dad always did
Sep 27, 2016
Sep 17, 2016
Fast service, great customer service .Was in and out in 35 minutes.
Sep 9, 2016
Bought new tires from Big O 9 mos. ago, came in for routine rotation.The tech did not balance the tires, so I had to bring the car back the following day for balance.This family business takes care of their customers, so I don't mind the hiccup.
Sep 5, 2016
I have been buying my tires here for over 20 years. Always great service and personable staff. Stephanie and George always know my name and always make timefor me and my family. Highly recommended!
Sep 4, 2016
I suspected a slow leak, possibly caused by an object that had penetrated the tire. All I heard from Big O was "We'll be happy to check it out." Turns out I had a nail in the tire. It was fixed at no charge and with no questions asked.
Aug 19, 2016
They took care of me in a very quick and frendly way, Had tires rotated and then they found a tire with a bolt in it... fix it with no charge. Wow Old time service and good modern tires... How can you beat a combination like that.
Aug 13, 2016
I travel quite a bit and having my car serviced at Big O Tires gives me a peace of mind.
Aug 8, 2016
I bought tires, had an alignment done at a great price.Service is excellent!
Jul 31, 2016
Tires rotated ... Prompt and courteous. Stephonie and George close as family.
Jul 29, 2016
I have been buying tires for all of our cars since the early 80's.Everyone in the store is friendly and helpful.I love having the tires rotated and flats fixed for free, even if it's a new car with original factory tires.The Big O owners and employees really know how to take care of their customers.
Jul 28, 2016
I thing that the Big O Tires on the Northgate Mile in Idaho Falls is the best run store I know and is also a very classy place. We have always loved the service there and always buy our tires from Big O.Recently we bought a new car that didn't have Big O tires.We got a flat tire, so we took it to Big O.They fixed it for free even though they didn't have to.Today, the same tire became flat again, so I took it back.They discovered another small leak and apologized for not catching it the first time.It was so nice just to hear someone say "Sorry about that."
Jul 24, 2016
July 22, 16 FridayIn and out in 20 minutes Tires rotated and front and rear brakes checked out, @ 60 and 80 percent good to go. I keep coming back because,I always received Great Service from Honest people with Integrity @ your business& Tire Store.= )Debra Lewis a Happy = ) Customer
Jul 11, 2016
I brought my car in to have the brakes checked- so very glad I did!!
Jul 7, 2016
George said 30 to 45 minutes,the car was in the shop in 3 minutes, and the work was started..
Jul 4, 2016
Went in for tire rotation. They were prompt and honest about the mileage left on my tires as well as the status of my tire prorate for when I need new ones.
Jul 4, 2016
I had a new tire leaking on my 2015 Dodge Challenger. The tire was ruined, the tire technition sold me a very good replacement and sent me down the road feeling a lot better
Jun 27, 2016
I'm very satisfied for buying my tires at Big O, for the main reason that they will rotate andbalance the tires every 5,000 miles for you free of charge and the customer service is polite and friendly.
Jun 27, 2016
A local family-owned business.I've had services done at other Idaho Falls tire stores and they are more expensive, slower, and not consistent in their quality.This time I had tires switched from stock wheels to aftermarket wheels with balancing and TPMS transfer.They gave me a discount because I brought the wheels/tires in loose.I got home, mounted the new wheels and everything is great!