BIG O TIRES® STORE

Store Address
670 36th Ave SW
Altoona, IA 50009

Write A Review

4.8 /5
168 reviews

Give Us a Call
(515) 957-0500

Email us
store015007@bigostores.com

Hours
Mon - Fri 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed

Make this my store
store-map

Sign up & Save

Receive special offers, product information and coupons from Big O Tires.

Stay Connected

Offers for 670 36th Ave SW , Altoona, IA

Hankook - Get a $50 Mastercard Prepaid Card!

Buy 3 Shocks or Struts Get 1 FREE

FUEL SAVER SERVICE WINTER PACKAGE $99.95

$15 Off Full Radiator Flush Service

$20.00 OFF Full Transmission Flush Service

Synthetic, High Mileage or Diesel Oil Change

Michelin and BFGoodrich Tire Savings!

$15 OFF Alignment Service

Brake Service Savings

Standard 5-Quart Oil Change

4-Tire Rotation and Rebalance

Free Rotation Or Flat Repair

Nationwide Offers

Hankook - Get a $50 Mastercard Prepaid Card!

Get Up to $50 Visa® Prepaid Card!

Get up to $160 Visa® Prepaid Card!

Michelin and BFGoodrich Tire Savings!

Enter for a chance to win an Oil change!

May 14, 2018
Very good experience overall. Staff was very friendly and knowledgeable about products and did not try to oversell me on everything. Will be coming back.
Business Owner replied on May 17, 2018:
Thanks for the great feedback, Nick! We are glad you found our staff was so friendly and knowledgeable. We look forward to seeing you soon!
Jeff Schwab, Owner
Apr 30, 2018
I know Saturdays are busy but they were pretty swamped, looks like you could use another guy to help improve your timing in and out the door.
Business Owner replied on May 1, 2018:
Thanks, Jeff, for taking the time to share your thoughts, as we are always looking for ways to improve our customer service experience! We hope that you have a great day!
Jeff Schwab, Owner
Apr 27, 2018
They did a great job for me .Got me in and out fast.
Business Owner replied on Apr 28, 2018:
Greg, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Jeff Schwab, Owner
Apr 17, 2018
I had a good customer service experience at the Altoona Big O Tires store.
Business Owner replied on Apr 18, 2018:
Betty, we are glad we could help! We are always more than happy to assist you if anything else comes up. We hope that you have a great day!
Jeff Schwab, Owner
Apr 11, 2018
This is the 4th time I've come to Big O Tires and again very impressed. They checked out everything and brought to my attention an issue with my battery that I will follow up on. I also watched multiple other customers come in and their handling of their issues promptly and professionally. One issue of concern.....their WiFi did not work :(.
Business Owner replied on Apr 12, 2018:
Thanks, Joni! We always strive to provide top quality service to every guest, and are very pleased to hear that you've enjoyed every service experience with us. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care and hope to see you soon!
Jeff Schwab, Owner
Apr 9, 2018
Very good experience. I was in and out in less than half an hour! Thank you!
Business Owner replied on Apr 10, 2018:
Robin, thank you for taking the time to let us know about your experience. We hope that you have a great day!
Jeff Schwab, Owner
Apr 4, 2018
Very efficient. the work was completed quicker than I was promised.
Mar 26, 2018
Jay and the team was very professional . I would recommend Big O Tires to all my family and friends, even my enemies if i had any . GOOD JOB GUY'S
Business Owner replied on Mar 27, 2018:
Erica, we're happy you found our staff to be so supportive during your experience here at Big O Tires. Thank you, and we hope to be of service to you again!
Jeff Schwab, Owner
Mar 26, 2018
I had a great experience at the store.
Business Owner replied on Mar 26, 2018:
Thanks for the great feedback! We hope that you have a great day!
Jeff Schwab, Owner
Mar 23, 2018
Excellent customer service. The staff was so accommodating. They stayed after hours to get me back on the road.
Business Owner replied on Mar 23, 2018:
Ed, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Big O Tires. Thank you, and we look forward to your next visit!
Jeff Schwab, Owner
Mar 22, 2018
Very friendly and very informative best work around definitely be back
Business Owner replied on Mar 23, 2018:
Hi Andres, we are very happy to have provided you with such a positive experience! Thank you, and we hope to be of service to you again. Take care!
Jeff Schwab, Owner
Mar 19, 2018
Great experience and will definitely be back.
Business Owner replied on Mar 19, 2018:
Thomas, thank you for taking the time to let us know how we did. We are glad our team provided you with a great experience! We look forward to seeing you again!
Jeff Schwab, Owner
Mar 16, 2018
All of the staff here are great! From the desk to the mechanics, they seem to be very personable. I always come here for an oil change, tire rotation, alignment check, anything!! And I trust it’s done correctly each time. Thanks for the great service!
Business Owner replied on Mar 17, 2018:
Thanks for leaving us such a great review, Kaylee! We're happy you found our staff to be so supportive during your experience here. If you have any further questions, please give us a call. We're always happy to help! Thanks again!
Jeff Schwab, Owner
Mar 8, 2018
The man at the front desk was by himself and doing an excellent job. Phones were busy and store was busy and he was on top of it all...
Business Owner replied on Mar 9, 2018:
Nickie, we're happy you found our staff to be so supportive during your experience here at Big O Tires. Please don't hesitate to reach out if there's anything additional we can do for you!
Jeff Schwab, Owner
Mar 7, 2018
Stopped in without appt. Big O's got me right in provided excellent service and I was out in really quick timing. Excellent knowledge about tires I will need within 6 months and I will buy them there. Nice job!
Business Owner replied on Mar 8, 2018:
Mike, thank you for taking the time to let us know about your experience. We hope that you have a great day!
Jeff Schwab, Owner
Mar 5, 2018
I appreciate that I was treated with a professional attitude and prompt attention to what needed to be done. There was no pressure to purchase "extra" products. My car runs like a top!
Business Owner replied on Mar 6, 2018:
Thanks for leaving us such a great review, Joni! Thank you for taking time to recognize our teams efforts, your comments keep us motivated and working hard for all our clients. If you have any further questions, please give us a call. We're always happy to help! We look forward to seeing you soon!
Jeff Schwab, Owner
Mar 5, 2018
One of the best places for customer service!
Business Owner replied on Mar 5, 2018:
Thanks, Chris! We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Jeff Schwab, Owner
Mar 2, 2018
After a horrible experience at the Urbandale store.....a very questionable experience at the Ankeny store......i have to say my experience at the Altoona store was ABSOLUTELY WONDERFUL!! Jay and his staff we extremely courteous. They did the services requested in an extremely timely fashion. Would recommend this store 100x over!!
Business Owner replied on Mar 5, 2018:
Stephanie, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Jeff Schwab, Owner
Feb 28, 2018
Tyler and his guys were awesome!!!! In and out like they said. Very friendly and polite!!!
Business Owner replied on Mar 1, 2018:
Stephanie, we are pleased to hear that Tyler was able to assist you! Thank you, and we hope to be of service to you again! Take care!
Jeff Schwab, Owner
Feb 21, 2018
Jay and Doug were both awesome to me and helped me out a lot, thanks for my new rims and tires!!!
Business Owner replied on Feb 23, 2018:
Aaron, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Jeff Schwab, Owner
Feb 20, 2018
I had an emergency repair needed due to noise in front wheel. I was given excellent service and they found my front wheel bearing assembly had failed. They were able to fix my truck and get me on my way in a very reasonable time at a fair price. Excellent service, very friendly and helpful. I highly recommend them for any service.
Business Owner replied on Feb 21, 2018:
Thank you for the fantastic feedback and recommendation, Ron! It is great that we were able to help out and get you back on the road safely! Hope to see you soon.
Jeff Schwab, Owner
Feb 19, 2018
My only complaint is that the extra protection, which cost 29 dollars is automatically added. Nothing was ever mentioned ahead of time and I think that is something that should be offered with the possibility to decline. I would not have purchased that service.
Business Owner replied on Feb 21, 2018:
Thanks, Tabatha. We understand that there is always room for improvement so your feedback is appreciated. Hope to see you again!
Jeff Schwab, Owner
Feb 19, 2018
I bought 4 tires did an alignment and oil change. But I noticed the tires all have different air pressure and not sure if they changed the oil there was no sticker telling me they did and my light in my car still says I need an oil change
Business Owner replied on Feb 21, 2018:
Thank you for taking the time to share your experience, Janet. We apologize for the inconvenience with your recent visit but we appreciate the feedback. Thanks again.
Jeff Schwab, Owner
Feb 9, 2018
The service was unbeatable
Business Owner replied on Feb 9, 2018:
Thanks for the great feedback! We hope that you have a great day!
Jeff Schwab, Owner
Feb 7, 2018
I know nobody ever gets full marks but I just wanted to say I'm a disabled veteran your staff was very courteous answered all my questions thoroughly and treated me like a person not a number or another person to make money from! I really did feel like they cared I am totally happy and I will tell all my friends about my experience thank you so much.
Business Owner replied on Feb 8, 2018:
Thank you for taking the time to leave us a review, Lindsay. As one of our valued customers, we'd like to thank you for your business and we're looking forward to your next visit! Thanks again!
Jeff Schwab, Owner