BIG O TIRES® STORE

Store Address
530 S Hwy 89
Jackson, WY 83001

Write A Review

4.9 /5
150 reviews

Give Us a Call
(307) 733-8325

Email us
store050203@bigostores.com

Hours
Mon - Fri 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed

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Sep 13, 2018
I decided I needed tires while traveling through Jackson with my fifth wheel. The guys suggested putting on Big O Bigfoot tires and I couldn’t be happier. I drove out 3 hours later on a day when they were a little understaffed. Mark was especially helpful and pleasant to talk to.
Business Owner replied on Sep 14, 2018:
Thanks for the great comments, Randy! We look forward to seeing you soon!
Robert Lallatin, Owner
Sep 10, 2018
Give Mark a raise. It is increasingly hard to find good customer service and he delivered. He made a good tire recommendation and talked about the pros and cons of a few options, and then let me borrow his truck (!) so I could go to the library and work while my tires were being fitted. And then there was a mix up about a rebate form that I called in about a few days later and complained a little to someone else and figured I was out of luck. Then Mark looked into it, without being asked, and called me back to straighten it out and ensure I had the right information and form. Great customer service in an age where that is increasingly rare.
Business Owner replied on Sep 11, 2018:
Thanks, Robert, for taking the time to share your thoughts about Mark! We hope that you have a great day!
Robert Lallatin, Owner
Sep 8, 2018
Had a great experience -staff were courteous and gave great advice and got the tires mounted and balanced in short order. Thanks!
Business Owner replied on Sep 9, 2018:
Hello David, thank you for taking the time to let us know about your experience! Hope to see you soon!
Robert Lallatin, Owner
Aug 29, 2018
I went here after I found a nail in my tire. They told me that it was going to be about 4hrs wait time. With nothing to do and it was raining out. I waited took them a few hours. To get to it they where super busy that day. The staff was very courteous and helpful. When im back in the area ill be getting a new set of tires from them.
Business Owner replied on Aug 29, 2018:
Dave, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Robert Lallatin, Owner
Aug 27, 2018
My car was fixed and was done earlier than originally quoted. Couldn’t have had a better experience!
Business Owner replied on Aug 28, 2018:
Thanks, Brooke, for taking the time to share your thoughts! We are glad we could get you back on the road sooner than expected. We hope that you have a great day!
Robert Lallatin, Owner
Aug 25, 2018
We pulled in with a slow leak and they fixed the flat for us even though they had a ton of work and it was close to closing. This meant the world to us because we were traveling with an infant and were camping.
Business Owner replied on Aug 26, 2018:
Nicole, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Robert Lallatin, Owner
Aug 24, 2018
Mark and Salomon are great
Business Owner replied on Aug 26, 2018:
Thanks for taking the time to share your thoughts about Mark and Salomon! We look forward to seeing you again soon!
Robert Lallatin, Owner
Aug 23, 2018
Had a brake failure issue while on vacation, and Mark got me right in and repaired the vehicle that day. Huge relief and we are grateful for their expedient service and customer care. Great job!!
Business Owner replied on Aug 25, 2018:
We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Robert Lallatin, Owner
Jul 30, 2018
Everyone was great. My tire was repaired quickly which I appreciated
Business Owner replied on Jul 31, 2018:
Thanks, Margie! We always love to receive great feedback. We'll pass your comments on to the team. Hope to see you soon!
Robert Lallatin, Owner
Jul 27, 2018
I was treated very well, since I live 90 miles away from the store I call the day before and everything was there and I was treated great. Store was busy but took me right in. Mark was great to work with.
Business Owner replied on Jul 28, 2018:
Don, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Robert Lallatin, Owner
Jul 27, 2018
What a great team in Jackson WY!
Business Owner replied on Jul 28, 2018:
Todd, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Robert Lallatin, Owner
Jul 26, 2018
Great service, great warranty.
Business Owner replied on Jul 26, 2018:
Thanks, Megan, for taking the time to share your thoughts! We hope that you have a great day!
Robert Lallatin, Owner
Jul 23, 2018
Your team was fantastic. I had a problem with brakes coming through the pass the night before and arrived at the store an hour before you opened. They had me in and getting 4 rotors and sets of pads before the store was supposed to be open and I was able to continue my trip on schedule. Great service at a fair price
Business Owner replied on Jul 24, 2018:
Thanks, Sean! We always love to receive great feedback. We'll pass your comments on to the team. Hope to see you soon!
Robert Lallatin, Owner
Jul 18, 2018
Yes
Business Owner replied on Jul 19, 2018:
Terry, thank you so much for your high rating! We look forward to seeing you soon!
Robert Lallatin, Owner
Jul 13, 2018
They were really nice and fast
Business Owner replied on Jul 15, 2018:
Thanks for leaving us such a great review, Pons! We hope that you have a great day!
Robert Lallatin, Owner
Jul 11, 2018
Excellent Service and expidious.
Business Owner replied on Jul 12, 2018:
Carl, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Robert Lallatin, Owner
Jul 9, 2018
Great friendly service. Wonderful experience.
Business Owner replied on Jul 10, 2018:
Thanks for leaving us such a great review, Kevin! We look forward to seeing you soon!
Robert Lallatin, Owner
Jul 9, 2018
Great service. Consistently exceeds expectstions
Business Owner replied on Jul 9, 2018:
Thanks, Chris, for taking the time to share your thoughts! We hope that you have a great day!
Robert Lallatin, Owner
Jul 5, 2018
Great job
Business Owner replied on Jul 6, 2018:
Raymond, this is great information to share with the team. Thanks again!
Robert Lallatin, Owner
Jul 3, 2018
Service was exactly as promised.
Business Owner replied on Jul 4, 2018:
Thanks for the great comments, Steve! We look forward to seeing you soon!
Robert Lallatin, Owner
Jun 30, 2018
Recommended by our daughter and son-in-law (who live in Jackson) and they were super. Our tire needed replacing and they were completed the purchase within the time they had said. That was very important as we were on vacation visiting our grand babies.
Business Owner replied on Jul 1, 2018:
Linda, thanks for sharing all the details about your experience with us! We hope that you have a great day!
Robert Lallatin, Owner
Jun 28, 2018
Graciously took me right in. Fixed my flat. And notified me promptly when finished. 😊
Business Owner replied on Jun 28, 2018:
We're glad to hear that everything was completed to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!
Robert Lallatin, Owner
Jun 27, 2018
I worked with Mark today for a leak in my tire and not only was he super friendly, they were efficient and fixed my tire as a complimentary service as I am new here to Jackson. I will definitely be going back for any other maintenance and upkeep. Thanks guys!
Business Owner replied on Jun 27, 2018:
Thanks for the great feedback! We hope that you have a great day!
Robert Lallatin, Owner
Jun 22, 2018
VERY FRIENDLY STAFF
Business Owner replied on Jun 22, 2018:
Lowham, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Robert Lallatin, Owner
Jun 20, 2018
The store employees prepared us for a wait of up to two hours but finished our repair in half the time. We were very impressed with the speed and professionalism of the store as a whole. Thanks for your good service!
Business Owner replied on Jun 20, 2018:
Thanks, Dale, for taking the time to share your thoughts! We are glad we could provide you with timely service. We hope that you have a great day!
Robert Lallatin, Owner